Business Development Associate
at India-based company that produces educational activity boxes
- Reach out to untapped potential customers and brief them about organization.
- Build a good rapport with them, convert them and on-board them.
- Identify market opportunities and design a strategy to ensure there is maximum sales.
- Forecast the trend and keep the product team updated.
- Develop a sales pipeline based on the forecasted output, to efficiently achieve the target
- Keep abreast of competition.
Desired Profile :
- Excellent communication skills: Should be able to converse fluently in English. Conversing in Hindi would be an added advantage.
An extrovert : The skill of socializing and starting a conversation with anyone is of utmost importance.
Strong presentation skills : Stage fear? Nah!!! Should always be ready to address a group with ease and confidence.
- Perseverance and a go-getter!
- Strong academic background
- Experience in Sales is always welcome. Even if you don- t have the experience, but are passionate about it, give it a shot. We welcome learners!

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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
!! We are Hiring !!
Role: Bench Sales Recruiters/HR Executive
Exp: 1 - 8 years
Work Location: Uppal(Onsite)
MOI: F2F
Srinivas
Victoire Systems LLC
Job Type: Full-time
Salary: Up to ₹80,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Work Location: In person
About the job -
We are looking for an Order fulfillment & Support Specialist, where you will ensure smooth and efficient transactions for our buyers and sellers. You will assist users throughout the process, from initial queries to order delivery, resolving disputes, and facilitating payment releases. With a focus on logistics, you will coordinate with shipping partners, track shipments, and provide regular updates to buyers and sellers. You will also be responsible for providing regular updates to buyers and sellers, addressing their queries, and maintaining accurate records of all transaction-related activities.
Your typical day at Anar -
1. Serve as the primary point of contact for buyers and suppliers, ensuring smooth deals.
2. Assist users with their queries and concerns, ensuring their satisfaction and resolving disputes.
3. Take charge of logistics, coordinating shipments and tracking progress for timely delivery.
4. Communicate proactively to keep buyers and sellers in the loop with regular updates, addressing their questions and concerns.
5. Develop a strong understanding of the product and business to enhance the customer experience.
6. Follow up with customers to ensure satisfaction.
7. Maintain accurate records of all transactions, interactions, and important information.
Need to Succeed! -
1. Proficiency in Google documents, Google sheets and Google meet
2. Intermediate or more in Hindi and English
3. Drive to meet daily deal targets
4. A working laptop
5. Preference to candidates with 6 to 36 months of experience talking to people and addressing their queries
Take the next step in your career with us and be part of an exciting journey!
Contract Period: 6–12 months
- Contributing to the business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our firm
- Being a part of the business development team, locating and pitching to leading Advertisers and Brand Marketers within the region.
- Identifying, filtering, calling, emailing and presenting f2f - offerings to new prospects and existing stakeholders.
- Working closely with Engineering, Delivery and Marketing teams to surface opportunities and generate targeted pipeline.
- Fostering and maintaining client relationships with key accounts, coordinating with account management teams for client handovers upon signature of a deal (and again upon occasion for renewals, or upgrades)
- Designing and delivering online media plans / growth strategies / presentations for clients.
- Preparing formats for Sales Collaterals like Proposals, Decks, Engagement Letters, etc.
- Negotiating the terms of agreement and close sales.
- Representing company at trade exhibitions, events and demonstrations.
- During the sales process, if appropriate, managing the proof of concept with support from a product engineer.
- Helping continue to build a strong team environment and set structure for future business development team members.
What you need to have:
- Graduate from Tier1/ Tier2 college
- 2 - 5 years of experience in SaaS or Digital Advertising or SEO technology / agency sales
- Fluent in English and Hindi
- Strong written, verbal, and presentation skills
Preferred Requirements:
- Understand the changing nature of the online advertising industry and ecosystem as a whole
- Natural ability for consultative and solution-based selling
- Proven ability to work well as part of an extended sales team
- Experience selling at the "C" level – CEO and CMO is a plus
- Track record of results-oriented work.
- Experience in a startup or entrepreneurial venture would be a big plus.
- Being relentless in pursuit of growth
- Engineering or Maths Honors educational background










