Business Development Associate(Hyderabad)

Strong Post Sales - Associate Customer Success / Operations Profile

Mandatory (Experience 1) – Must have 6+ Months of experience (freshers with strong internship exposure also eligible) in Operations / Customer Success / Implementation / Supply Chain coordination roles, preferably in a B2B SaaS or tech-enabled operations environment.

Mandatory (Experience 2) – Must have hands-on exposure to executing and monitoring operational processes, ensuring smooth day-to-day business functioning, and driving efficiency improvements.

Mandatory (Experience 3) – Must have experience in coordinating with multiple internal stakeholders (Operations, Tech, Product, Clients) and ensuring timely follow-ups on deliverables, turnaround times, and process adherence.

Mandatory (Experience 4) – Must have exposure to defining, tracking, and monitoring KPIs / performance metrics for operational processes or client projects, with accountability for meeting SLAs and improving service standards.

Mandatory (Experience 5) – Must have worked closely with technical teams to support software/platform implementation, configuration, troubleshooting, or client onboarding activities.

Mandatory (Skill) – Must be comfortable acting as a SPOC for enterprise clients, managing customer worklists, addressing queries, ensuring request implementation, and maintaining strong client relationships. Open to travelling to client locations for implementation/training if required.

Mandatory (Education) : If Fresher, Must have completed MBA in Operations / Supply Chain / Logistics .

📌 Detailed Job Description – US & Canada Logistics Expert

Position Title: US & Canada Logistics Expert

Location: Mohali Punjab

Department: Logistics & Operations

Employment Type: Full-Time

Reporting To: Operations Manager / Client Account Manager

Role Overview

The US & Canada Logistics Expert will be responsible for managing end-to-end logistics operations for North American clients, ensuring timely dispatch, accurate tracking, efficient load planning, carrier coordination, documentation accuracy, and customs compliance. This role requires strong operational knowledge of US & Canadian logistics, including ACE/ACI customs processes, FTL/LTL shipments, and freight forwarding coordination.

You will serve as the bridge between shippers, carriers, and customs brokers while maintaining a high level of client satisfaction through effective communication and 24/7 operational support.

Key Responsibilities

• 1. Dispatch & Daily OperationsAssign loads to carriers/drivers based on capacity, location, and schedule.
• Monitor pickup and delivery timelines, ensuring on-time performance (OTP ≥ 95%).
• Maintain communication with drivers for real-time updates.
• Record daily activities in TMS and provide EOD reports to clients.

• 2. Track & TraceProactively track shipments (FTL, LTL, Intermodal, Parcel) across US & Canada.
• Contact drivers/carriers every 2–3 hours for status updates.
• Provide clients with real-time visibility of their shipments.
• Identify exceptions (delays, route changes, breakdowns) and escalate promptly.

• 3. Load Planning & Carrier RelationsExpert knowledge of Load board and arrange loads for trucks
• Plan efficient load assignments considering cost, service levels, and regulations.
• Build and maintain strong relationships with carriers and owner-operators.
• Negotiate freight rates, spot rates, and accessorial charges.
• Maintain a carrier database for recurring business.

• 4. Documentation & Customs SupportPrepare Bills of Lading (BOL), Commercial Invoices, Packing Lists, and PODs.
• Support US brokers with ACE (Automated Commercial Environment) entries.
• Support Canadian brokers with ACI (Advance Commercial Information) filings.
• Ensure accurate HS codes, NAFTA/USMCA compliance, and duty/tax calculations.
• Maintain audit-ready documentation as per CBP (US Customs) & CBSA (Canada Border Services) requirements.

• 5. Freight Forwarding CoordinationCoordinate with international freight forwarders for air & ocean shipments.
• Manage bookings, container tracking, and export/import paperwork.
• Ensure smooth coordination between first-mile, main leg, and last-mile partners.
• Handle exceptions such as rollovers, customs delays, and port congestion.

• 6. Customer & Stakeholder SupportAct as the first point of contact for shippers, carriers, and customs brokers.
• Provide 24/7 coverage (rotational/night shifts) aligned with North American time zones.
• Resolve escalations (missed pickup, damage, misrouted cargo).
• Provide proactive communication to clients for all key milestones.

• Key Performance Indicators (KPIs)On-Time Dispatch & Delivery: ≥ 95% loads dispatched/delivered on schedule.
• Tracking Accuracy: ≥ 98% tracking updates captured in TMS within SLA.
• Documentation Accuracy: ≥ 99% error-free BOL, invoices, and customs filings.
• Carrier Retention: Maintain ≥ 90% repeat carriers for regular routes.
• Customer Satisfaction (CSAT): ≥ 4.5/5 rating from client feedback.
• Issue Resolution TAT: 90% of escalations resolved within 1 business day.

• Required Qualifications2–5 years of relevant experience in US/Canada logistics (dispatch, brokerage, freight forwarding, or customs).
• Strong knowledge of FTL, LTL, Intermodal, and Cross-Border logistics.
• Familiarity with TMS software (McLeod, Rose Rocket, MercuryGate, Truckstop, DAT).
• Understanding of ACE/ACI filing processes and cross-border compliance.
• Excellent English communication skills (written & verbal).
• Proficiency in MS Excel, Google Workspace, and logistics systems.

• Preferred SkillsExperience with freight brokerage or 3PL operations.
• Knowledge of USMCA/NAFTA trade compliance.
• Exposure to air/ocean freight forwarding documentation.
• Ability to work night shifts to support North American business hours.

• Why Join Us?Opportunity to work with leading US & Canadian logistics companies.
• Gain cross-border expertise in freight, dispatch, and customs compliance.
• Fast-track career growth with global exposure.
• Competitive salary, shift allowance, and performance bonuses.

About Us:

At SarthhakAI, we’re building bodh scientific™, an AI-driven platform that helps scientists and engineers accelerate R&D- from experiment design to formulation optimization. We work with leading organizations in the field of Chemicals, Life Sciences and Material Sciences to bring AI into real-world scientific workflows.

We’re now looking for a smart, curious, and proactive Business Development & Sales Associate to help us expand our reach and build relationships with enterprise clients, research institutions, and innovative science-led companies.

We would prefer if you are based in the NCR region, and should be open to occasional travel.

What You’ll Do

• Enterprise Outreach: Identify and approach R&D and manufacturing companies (chemicals, coatings, polymers, pharma, packaging, etc.) to introduce bodh scientific.
• Lead Generation: Research and connect with decision-makers (CTOs, Heads of R&D, Innovation Managers) through email, LinkedIn, and events.
• Sales Pipeline Management: Schedule demos, maintain CRM updates, and support founders in proposal and follow-up communication.
• Product Demos & Presentations: Learn and demonstrate the product value proposition in simple, impactful language.
• Social Media & Marketing Support:
• Help run outreach campaigns and webinars.
• Assist in drafting short posts or content ideas for LinkedIn and email marketing.
• Event & Conference Support: Represent the company at expos, academic events, and online workshops.

What We’re Looking For

• You must have a Bachelor’s or Master’s degree in Science or Engineering (Chemistry, Material Science, Life Sciences preferred). We would also prefer experience/education in a commerce/business stream. 
• Strong curiosity about AI and R&D, interested in how AI transforms research.
• Excellent written and verbal communication skills (English) 
• Comfort with LinkedIn, CRM tools (HubSpot/Apollo), and outreach platforms.
• Ability to think strategically and execute independently.
• Startup mindset- resourceful, organized, and proactive.

Why Join Us

• Be part of a growing deeptech startup shaping the future of R&D.
• Work directly with founders and clients across India and abroad.
• Learn how to sell a high-tech B2B SaaS product to enterprise clients.
• Exposure to cutting-edge fields- AI, scientific R&D, and innovation.
• Growth opportunities in business development, partnerships, or marketing.

Compensation

• Competitive base pay + performance-based incentives
• Additional perks for event participation, travel, and client demos

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a high-energy and dynamic Inside Sales Representative to join our growing team and fix quality meetings with potential customers. This role will be responsible for servicing outbound sales with a focus on generating, qualifying, and engaging all prospective clients. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle.  

This position requires outbound cold calling, emailing, qualification, and tight collaboration with the Business Development Manager (BDM) to generate new opportunities.  

Roles and Responsibilities:

• Primary responsibility would be to generate demand and move leads through the pipeline and convert them into sales qualified leads.

• Respond, engage and qualify inbound leads and inquiries. 

• Develop and execute a strong prospecting plan of attack, including email and call scripts. 

• Quickly learn about the product, effectively communicate the value proposition and be able to respond to objections.

• Follow-up on leads and provide appropriate information to foster relationships.

• Educate leads on our product and nurture them until they are qualified and ready to talk with BDM. 

• Schedule meetings and demos for BDM.  

Requirements /Qualifications: 

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, Experience with CRM applications.

• Data-driven mindset.

• 1-3 years of experience as an Inside Sales Representative in SaaS/ B2B.

• Bachelor’s degree or equivalent required.

Mandatory skills:

SAP HANA Database 1.0 & 2.0.

HANA Database Tools.

Monitoring, Tuning, and Troubleshooting of SAP HANA systems.

Job description

• Having experience on Implementation, Upgrade and Maintenance & Support Projects.

• Planning all the upcoming activities with the client and with the team and making sure it is

executed on time.

• Experience in monitoring, tuning, and troubleshooting of SAP HANA systems and performed

the system refresh activities

• Installation of SAP Hana Database 1.0 and 2.0

• Starting and stopping of SAP HANA systems

• Monitoring SAP HANA system landscape

• Create and configure connection SLT to ECC

• Initial configuration of SLT Replication Server

• Experienced in using various HANA database tools like HANA studio

• Scheduling regular backups of HANA system

• SAP Hana system Refresh and performed the Revision upgrades

• Upgrades the Hana Database from 1.0 and 2.0

• Performed the Client Copies, Movement of Transports, configured the Printers and Applied

the support packages in ABAP and Java systems using SPAM and SUM

• Having experience on Implementation, Upgrade and Maintenance & Support Projects.

• Planning all the upcoming activities with the client and with the team and making sure it is

executed on time.

• Experience in monitoring, tuning, and troubleshooting of SAP HANA systems and performed

the system refresh activities

• Installation of SAP Hana Database 1.0 and 2.0

• Starting and stopping of SAP HANA systems

• Monitoring SAP HANA system landscape

• Create and configure connection SLT to ECC

• Initial configuration of SLT Replication Server

• Experienced in using various HANA database tools like HANA studio

• Scheduling regular backups of HANA system

• SAP Hana system Refresh and performed the Revision upgrades

• Upgrades the Hana Database from 1.0 and 2.0

• Performed the Client Copies, Movement of Transports, configured the Printers and Applied

the support packages in ABAP and Java systems using SPAM and SUM

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MongoDB 

4) Experience in Java Script, Typescript. 

5) Experience working in an Agile environment. 

6) Good communication skills.

Skills / Requirements

· Experience: 2-5 years

· Must Have: HTML / CSS / JavaScript

· Must Have: Angular development, Exposure to NodeJs

· Good to Have: Ionic

Essential Job Duties and Responsibilities

· Work with the Project Architects & Business owners to understand requirements

· Create performant, efficient code

· Design and development of features/modules

· Code review, Testing and Deployment

· Manage, Guide and Mentor team resources.

Desired Attributes

· Understanding of good system design, reusable components, extensibility etc.


· Excellent written and spoken communication skills


· Proven working experience in web and server-side programming.

· Experience with any MVC Framework

· Hands on knowledge of any source control Git

· Understanding of web applications including security, session management, and best development practices

· Experience working in an Agile / Scrum development process will be a bonus

· Exposure to testing frameworks for the Unit test, Integration test, and automated testing

Qualification

B.E / B.Tech / M.E / M.Tech in Computer Science or Electronics & Communication / BSC IT / BCA/ MCA.

Employment Type

Full time.

Arcana is The Storage Layer for Ethereum with a Privacy Stack for developers to build secure and privacy preserving apps. Users care about privacy now more than ever before and it is becoming a first-class citizen in the modern development stack. Arcana makes it easier for apps to be privacy-focused out of the box.

With Arcana’s privacy stack, developers give control of data back to their users. They can easily integrate our SDK with their apps and use our modular feature blocks for Authentication, Identity Management, Encryption, Access Control, and Decentralized Storage. All of which are secured by and verifiable on the blockchain.

Visit http://www.arcana.network/">www.arcana.network to learn more about us, our backers, and our offerings

Arcana is stack of services to help developers build more secure and privacy preserving apps.

We are looking to onboard a lead for our blockchain engineering team. At Arcana we are building our own sovereign EVM compatible chain with its own set of validators. Security, Scalability and Interoperability are the primary goals of the blockchain and we're looking to put together some of the best minds to achieve this. This is a full-time role and completely remote friendly.

• Experience in managing a team of engineers for at least 2+ years.
• Must have significant experience with Geth (Go Ethereum) or equivalent blockchain nodes and p2p
• Must be proficient with Golang
• Deep understanding of Blockchain, Solidity, Assembly, and the EVM
• Experience in standard software practices including clean code, unit tests and CI/CD
• Knowledge of Rust, Javascript, Typescript or Node.js is a plus
• Active member of the dev community will be a plus (e.g. experience contributing to OSS or EIPs)
• Experience in leading and communicating with remote teams

No physical presence required for interview...All the process from interview to selection will be online…

Key Skills:

• Java, Java EE, Spring Boot, Hibernate, REST, Angular Js(2/4/5/6/7).

Job Summary:

• JAVA Developer Analyse Design and Develop Applications
• Must-Have experience in Java, J2EE, Webservices using SOAP, SPRINGS, HIBERNATE, Web Technologies, Rest full services etc.
• Experienced in client-side scripting and JavaScript frameworks, including Angular 2/4/5/6/7, jQuery, Css3, Bootstrap, HTML.
• Hands-on experience in Maven.
• Experience in Agile Development methodologies.
• Strong logical and reasoning skills with keen self-learning.
• Good in Logic
• You should be comfortable working in a team and have good communication skills.

Responsibilities:

• Write, clean, well-designed code, testable, efficient code.
• Must have a real-time exposure with object-oriented programming in Java, J2EE.
• Real-time exposure in Spring, Spring Boot, Hibernate framework, Angular Js(2/4/5/6/7).
• Collaborate with internal teams to identify system requirements.

Contact Person:- Naveen Kumar.