The ideal candidate must be a seasoned, high-energy professional possessing a strong sense of urgency with a strong performance-based track record of success. He or she must be capable of make cold calling and achieve the assigned sales target and eventually generate revenues for the organization. Make the sales pitch according the customers behaviour and requirements.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Technical Product Support Specialist
Role Overview
As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.
This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.
Key Responsibilities
- Serve as the first point of contact for customer product and technical queries via email, chat, and calls
- Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
- Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
- Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
- Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
- Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
- Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
- Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers
Skills and Qualifications
- Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
- 2–3 years of experience in SaaS product support, technical support, or application support roles
- Strong analytical and troubleshooting skills with a structured problem-solving approach
- Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
- Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
- Strong written and verbal communication skills with a customer-first mindset
- Familiarity with SaaS products, web applications, and basic system integrations
Ideal Candidate
- Has a strong technical mindset and enjoys understanding how products work in depth
- Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
- Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
- Is detail-oriented, process-driven, and takes ownership of issues until resolution
- Views support as an opportunity to improve both the product and the overall customer experience
- Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations
Nice to Have
- Exposure to AI, EdTech, or enterprise SaaS platforms
- Working knowledge of APIs, SSO, LMS, or CRM integrations
- Experience creating help guides, product walkthroughs, or customer training materials
Why Join Us
- Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
- Direct exposure to enterprise customers and real-world SaaS adoption challenges
- Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
- Chance to contribute to innovative, AI-driven products shaping the future of corporate learning
Job Title: Textile Designer – Home Furnishings
Location: Gurgaon, India
Experience Required: 5+ years in home furnishing textile design
Industry: Home Furnishing Export House
Reporting To: Head of Design / Creative Director
Job Overview:
We are seeking a highly creative and detail-oriented Senior Textile Designer with a strong background in home furnishing, especially in surface embroidery techniques, to join our Gurgaon-based export house. The ideal candidate will have direct experience working with US buyers such as TJ Maxx, understanding their design sensibilities, quality expectations, and market trends.
Key Responsibilities:
- Lead the design and development of home textile products including cushions, throws, bed linens, table linens, curtains, etc.
- Create innovative and commercially viable embroidery-based surface designs and techniques (machine, hand, applique, etc.)
- Interpret buyer mood boards and trends to develop seasonal collections tailored for US retail clients like TJ Maxx, Marshalls, etc.
- Develop and present concept boards, color palettes, and material stories aligned with buyer expectations.
- Collaborate with merchandisers and sampling teams to ensure design execution aligns with quality and cost parameters.
- Coordinate with buyers and their representatives for product development feedback and approvals.
- Research and analyze international home décor trends, color forecasts, and textile innovations.
- Mentor and guide junior designers as needed within the design team.
Qualifications & Skills:
- Bachelors/Masters degree in Textile Design, Fashion Design, or a related field.
- Minimum 5 years of hands-on experience in the home furnishing export industry, with a focus on US markets.
- Strong knowledge and technical skills in surface embroidery design and development.
- Proficient in Adobe Suite (Photoshop, Illustrator), CAD, and hand sketching.
- Prior experience handling accounts like TJ Maxx, HomeGoods, Target, or similar US retail buyers is highly preferred.
- Excellent understanding of fabric types, trims, stitching, and embellishment techniques.
- Strong communication and presentation skills.
- Ability to manage multiple design projects in a fast-paced environment.
mail updated resume with portfolio link-
email: etalenthire[at]gmail[dot]com
satish: 880 27 49 743
2. Work under tight deadlines in a fast-paced energetic environment
3. Work on special feature content as needed in luxury
4. Help the editorial team generate fresh ideas for features
The current location preferred : Pune
Deep Learning
Python- B.E Computer Science or equivalent.
- In-depth knowledge of machine learning algorithms and their applications including
practical experience with and theoretical understanding of algorithms for classification,
regression and clustering.
- Hands-on experience in computer vision and deep learning projects to solve real world
problems involving vision tasks such as object detection, Object tracking, instance
segmentation, activity detection, depth estimation, optical flow, multi-view geometry,
domain adaptation etc.
- Strong understanding of modern and traditional Computer Vision Algorithms.
- Experience in one of the Deep Learning Frameworks / Networks: PyTorch, TensorFlow,
Darknet (YOLO v4 v5), U-Net, Mask R-CNN, EfficientDet, BERT etc.
- Proficiency with CNN architectures such as ResNet, VGG, UNet, MobileNet, pix2pix,
and Cycle GAN.
- Experienced user of libraries such as OpenCV, scikit-learn, matplotlib and pandas.
- Ability to transform research articles into working solutions to solve real-world problems.
- High proficiency in Python programming knowledge.
- Familiar with software development practices/pipelines (DevOps- Kubernetes, docker
containers, CI/CD tools).
- Strong communication skills.
Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.
Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.
As a Product Manager, you will join the Consumer product team and lead the implementation of global products in our journey towards making remittances accessible and affordable for all.
In this role, you’ll work with cross functional teams to build product strategy and roadmap to grow our consumer business vertical.
What you will do:
- Solving issues through consumer web/ apps platform & improving the overall experience of for the consumers.
- Coordinating such that product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams.
- Working with a group of experienced Product Managers with a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
- Being responsible for new product ideation, product development cycle and launch.
- Building a market excelling product line, offering best in class services and user experience that contributes to the product vision and business strategy
- Proactively identifying gaps in the market and leading the effort to develop products that drive business value
- Closely involving in documentation, validation, verification of critical performance data, feedback and findings related to the customer journey
- Working closely with a team of engineers, architects, designers, experimentation team to deliver excellence and setting the high-level mission, vision, and roadmap for the platform and the team
- Working with the design team to constantly improve the UI/ UX of the consumer facing app/ web and white-labelled platforms basis data.
- Understanding the blend between Interaction, UX and usability
- Being responsible for incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis and designing features/ functionalities to keep always miles ahead of competition
- Gathering post-launch client feedback, measuring performance and quickly capturing learnings to adapt the product.
What you need to have:
- Minimum 5 years full-time work experience in high-scale consumer facing products
- Prior experience in understanding and solutioning with APIs
- Proven track record leading with complex strategic initiatives, working through technical, operational, legal/ policy and business issues. Prior experience in handling client-side projects would be a plus.
- Should be comfortable with data, analytics and decision making based on data. Should be comfortable with using data analytics tools.
- MBA and Engineering background in Computer Science are preferred
- Result oriented- Ability to find solutions to difficult problems quickly and effectively
- Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
- Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement
- Interpersonal skills and ability to influence - ability to interpret complex data and articulate to stakeholders for their buy-in
- Team Effectiveness - Ability to work in a cross-functional, dynamic environment and support fellow team members in the achievement of their goals
- Multi-tasking - Ability to manage multiple complex projects at various stages of product development simultaneously
- Execution drive & bias for action mindset
Java
Amazon Web Services (AWS)Senior Software Engineer (L4 - Tech Lead)
Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and seeking a Staff Software Engineer to lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day.
Who?
As a Staff, Software Engineer (L4 - Tech Lead) in the Account Security team, you will lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day. Not only will you be responsible for tackling some of the most complex and exciting technical problems in the industry, you will also be sharing your technical expertise with other engineers and leading them through an accelerated learning process.
You are intrigued by the intersection of the cloud, telecommunications and security spaces, how to harness the power of SMS and voice to enable millions of consumers to securely sign up and sign in every day using the services from the global brands they trust. You enjoy the challenge of owning a mission critical service and engineering it to work reliably in any circumstance.
You are also passionate about collaborating with multiple R&D and product teams, crafting together microservices and APIs that developers around the world will demonstrate to deliver new applications. You have strong communication skills, and a belief that team output is more important than individual output.
Minimum Qualifications
- 7+ years of experience with at least two programming languages such as Java, Scala, Python, Ruby, JavaScript or Go.
- 5+ years of experience working with modern agile product development teams of engineers, product managers and designers.
- 5+ years of Experience with SQL/NoSQL technology such as PostgreSQL, MySQL, DynamoDB understanding common use cases and performance pitfalls
- 2+ years of Experience dealing with event-driven architectures and message brokers such as RabbitMQ, KAFKA, ActiveMQ, etc and an in depth understanding of their use cases and pitfalls
- Versed in concepts such as DDD, SOLID, Cloud Native Patterns, distributed systems and architecture. Capable of understanding pitfalls and anticipating common failure modes of a microservice environment.
- Experienced in implementing prototypes and in practices and concepts such as MVP, A/B testing and feature toggles for rolling-out features to production.
- Strong communication skills: able to communicate effectively with technical and non technical partners
- Bachelor’s degree in computer science or equivalent professional experience.
- Passion for new technologies and proven capability in analysis and problem-solving.
- Strong troubleshooting and monitoring skills with practical experience in modern tools such as Kibana, Datadog, PagerDuty or related.
Preferred Qualification
- Experience with https://stackshare.io/twilio/verify-telephony">our stack
- Track record as a full-stack engineer
- Experience with AWS related technologies
- Background in telecommunications domain
- Background in security domain
What?
- BE AN OWNER: Take full end-to-end ownership of your services, from designing to operations and monitoring in production.
- EMPOWER OTHERS: Provide a safe work environment that embraces failure as a way of learning and inspires our engineers to be inventive and motivated.
- NO SHENANIGANS: You always act in an honest, direct and transparent way and uphold our values.
- WEAR THE CUSTOMER’S SHOES: Besides technical excellence, always keep in mind what is the business problem we are trying to solve for our customers and how our decisions impact them.
- WRITE IT DOWN: Evaluate opportunities, risk and technical strategies and provide key findings to internal partners.
- RUTHLESSLY PRIORITIZE: Work in a fast paced environment. It is key for you to understand, document and define risks that drive and enhance the organization's ability to prioritize while advising the business of these priorities.
- BE BOLD: Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up the boundaries and keep raising the bar as solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
- BE INCLUSIVE: Coach, mentor and inspire engineering teams by building and ensuring a safe and inclusive environment where all voices can be heard.
- DRAW THE OWL: Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
- DON’T SETTLE: Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.
Why?
Our developers build the leading Twilio Verify service used by millions of customers around the world. Every day we push the boundaries of web-scale service delivery, operating with utmost reliability the API services that secure the online presence of the biggest brands. We are passionate about crafting simple APIs that developers will love.
By joining us you will have the opportunity to work on the next generation of Twilio multi factor authentication and identity verification services with a team of forward-thinking and supportive professionals who will care about helping you on a successful career path. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.
Where?
This position will be located in our office in Bangalore, India. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio
Machine Learning (ML)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon