PRIMARY ROLE:
The Senior Associate - Business Development will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The business development executive will be responsible to research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.
WHAT YOU'LL DO:
· Develop a growth strategy focused both on financial gain and customer satisfaction
· Conduct research to identify new markets and customer needs
· Arrange business meetings with prospective clients
· Promote the company’s products/services addressing or predicting clients’ objectives
· Prepare sales contracts ensuring adherence to law-established rules and guidelines
· Keep records of sales, revenue, invoices etc.
· Provide trustworthy feedback and after-sales support
· Build long-term relationships with new and existing customers
· Develop entry level staff into valuable salespeople
WHAT WE ARE LOOKING FOR:
· Experience with lead generation and prospect management in the field of HR Services.
· Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
· Persuasive and goal-oriented
· Possesses an energetic, outgoing, and friendly demeanour
· Able to professionally and confidently communicate with C-Level Executives
· Bachelor’s degree or equivalent
· 1+ years of cold calling experience; previous experience in inside sales, or related sales experience; knowledge of sales process from initiation to close
· Excellent analytical and time-management skills
· Demonstrated and proven sales results
· Ability to work independently or as an active member of a team

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Join InfoGrowth as a Software Test Lead and be a part of a transformative team driving innovation in the automotive industry!
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- 8+ years of experience in integration testing.
- At least 4 years of experience in a leadership role.
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Qualifications:
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Why Join InfoGrowth?
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🔗 Apply Now to elevate your career with InfoGrowth and make a significant impact in the automotive sector!
Roles & Responsibilities:
- Present, promote and sell services using solid arguments to new and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback
Requirements:
- Proven work experience of 6 years or more as a quota carrying individual into Software/Web Development Services Domain.
- Has adequate knowledge of technology and jargons required for sales discussions.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, negotiation and communication skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
- Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
- Should be comfortable with Background Verification of previous employment.
Conduct outbound calls to potential clients based in the United States,
promoting our IT services and generating leads.
Build and maintain strong relationships with prospects to understand their
business needs and present appropriate solutions.
Achieve monthly targets.
Develop a deep understanding of our IT services and effectively
communicate their value to potential clients.
Stay up-to-date with industry trends and competitive landscape to effectively
position our services in the market.
Collaborate with the sales team to identify cross-selling and upselling
opportunities.
Maintain accurate and up-to-date records of all sales activities in the CRM
system.
Participate in regular sales meetings and provide insights and feedback on
market trends.
Below are the must-have's in the candidate:
1) 2+ years of experience in LabVIEW development or training
2) Must have fluent English
3) At least 1500 hours of experience programming in LabVIEW.
4) Minimum certification of National Instruments CLAD, Certified LabVIEW Developer or
higher credential preferred.
Behavioral Expectations:
1) Internally motivated, “self starter” type personality.
2) Reliable, can be trusted to work consistently on tasks without close supervision.
3) Able to work on tasks individually or as part of a small team.
4) A “life-long learner” that is willing to develop new skills and proficiencies.
International Dailing for Sales. Candidates having experience in sales.
· Understanding the fully asynchronous behaviour of NodeJs
· Knowledge of the common NodeJs or web server exploits and their solutions, accessibility, and security compliance's.
· Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
· Excellent working knowledge of databases, database schema that represent and support business processes
Mandatory:
Skill sets: Node JS, JavaScript, Mongo DB
Deployment experience on Production Server.
Location: Bangalore
Roles and Responsibilities
As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.
- Tracking all Customer complaints/escalations in real-time.
- Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
- Coordinate and follow up internally for an end-to-end closure on each complaint handled.
- Proactively escalate cases that are about to breach standard TAT.
- Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
- Liaison with team members and team leads on a regular basis.
- Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
- Adhere to compliance policies.
Required Skills & Experience
- A strong Customer-centric approach.
- Can work under pressure and handle difficult conversations.
- Can understand problems clearly.
- Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
- A team player can coordinate and liaise with internal and other departments seamlessly.
- Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
- Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
- 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.
Preferred Skills
- Background in customer service, escalations/complaints handling, social media handling.
- Experience in email handling, inbound calls.
Role
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
This would be a hybrid role and the person would be expected to also do some application level programming in their downtime.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand based auto scaling.
- Have on call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Prior experience as a software developer in a couple of high level programming languages.
- Extensive experience in any Javascript based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
- Extensive experience with web servers such as Nginx/Apache
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~ 1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as needed.
#Bangalore #bangalorejobs #blr #insidesales
Job Skills:
· Comfortable making cold calls and talking to new people.
· Excellent communication skills (English, Hindi with one regional language)
· Ability to call, connect, interact with potential customers.
· Eager to expand company with new sales.
· Self- motivated and self-directed.
· In depth understanding of company services and its position in the industry
· Knowledge of sales process from initiation to close.
· Ability to work independently or as an active member of team.
Qualification- Any Graduate
Job Location- Bangalore
Experience- Min 0.6 to 5 Years
Salary- Upto 5.5 LPA (+INCENTIVES)
Language- English, Hindi (Hindi is Mandatory)
Interested candidates can send their resume by email or whatsapp or contact on the below mentioned details. Please refer to your friends as well
Madhan


