About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi?
The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!
Job Description:
As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, effcient lead management, and streamlined operations within the organization.
Here's a refined draft of your responsibilities:
1. Client Communication Management:
- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.
- Utilize effective communication skills to articulate the company's offerings and provide relevant information to potential customers.
2. Lead Allocation:
- Screen the incoming leads and allocate the relevant ones to team members.
3. CRM Utilization and Notification Management:
- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.
- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.
4. Collaboration with Finance Team:
- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.
- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.
5. Proposal Management and Client Engagement:
- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.
- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.
By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client relationships as a Business Coordinator Intern.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Moshi Moshi
About
Founded in 2014 by two passionate individuals during their second year at Christ College, Bangalore, Moshi Moshi is a young, creative, and committed communication company that encourages clients to always "Expect the EXTRA."
Our diverse team of over 160+ people includes Art directors, Cinematographers, Content and copy writers, marketers, developers, coders, and our beloved puppy, Momo. We offer a wide range of services, including strategy, brand design, communications, packaging, film and TVCs, PR, and more. At Moshi Moshi, we believe in creating experiences rather than just running a company.
We are amongst the fastest growing agencies in the country with a very strong value system.
Below are the five of the nine principles we believe in strongly.
- Communicate Clearly.: Prioritize clear and open dialogue.
- Doing things morally right.: Uphold integrity in all endeavors.
- Dream it, do it.: Always Embrace optimism and a can-do attitude.
- Add logic to your life.: Ensure that rationality guides our actions.
- Be that fool.: Fearlessly challenge the impossible.
Come find yourself at Moshi Moshi.
Tech stack
React.js
React Native
NodeJS (Node.js)
MongoDBCandid answers by the company
Moshi Moshi is a full-service creative agency that blends strategy with innovation to craft powerful brand experiences. From branding, digital marketing, and web development to video production and PR, we help businesses create impactful stories that stand out. With a bold, quirky, and result-driven approach, we turn ideas into unforgettable brand moments. 🚀
Company social profiles
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Scope:
|
Research |
Competitor Research |
|
Trends - Voice SEO, Design Aesthetics |
|
|
Tools |
|
|
Website |
A/B Testing |
|
Website + Landing Page + CRO - Back-End - Analysis / Audit |
|
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Social Media |
Existing Brand - Analysis / Audit |
|
Create Cohorts |
|
|
A/B Testing |
|
|
Optimizations |
Social Media CRM Integration |
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Optimizing bottlenecks |
|
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Email Marketing |
Email Marketing Audit + Tools Integration |
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Email Marketing - Scheduling + Metrics + Optimization |
|
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Performance Marketing |
Existing Brand - Ad Account Analysis / Audit |
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Create Cohorts |
|
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Create Platform-Cohort-Specific Funnels |
|
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Platform-cohort-specific Detailed targeting for each creatives |
|
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Run Performance Ads |
|
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Strategize: Open-Ended, Retargeting, Look-Alike, Custom Audiences |
|
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Strategize: Platforms-specific to the brands |
|
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A/B testing |
|
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Ensure client growth |
|
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Client Interactions: Client Reports + Briefings |
|
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Upskilling |
Complete Courses |
|
Create Concise Course Notes |
|
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Create SOPs |
|
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Reporting |
Daily, Weekly, Monthly MIS Report |
Location- Kolkata
Process- Website
Essential Criteria:-
We therefore welcome candidates who meet the below criteria:· Must have website Process Experience (International Outbound Voice)
· Must have minimum 4 Years of International BPO exposure
· Must be in same Role (Team Leader/ Supervisor /Accounts Manager) in Web Process
· Excellent written and verbal communication
· Good facilitation & Leadership skills
Salary: Best in Industry
NOTE : CANDIDATE MUST BE FROM KOLKATA ONLY. OUTSTATION CANDIDATES ARE NOT ELIGIBLE
For Queries: Please contact in between 11 to 6 pm only Monday- Friday
HR Priya
Looking forward to hearing from you.
Best Regards
Priya Shaw
Lead Human Resource
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon