Automation Testing

We have opening for Relationship Manager- Broking

Job location: Goa / Dhule / Jalgaon

Exp: 1 to 6 years

Working Days: 6 Days Working (1st, 3rd, 5th Saturday off, 2nd and 4th Working)

Working Timing: 9:30 AM to 6:30 PM

Relationship Manager- Broking

Key Responsibilities

• Build and maintain strong relationships with Authorized Partners (APs).
• Drive business growth and enhance partner revenue.
• Provide training, mentoring, and activation support for business partners.
• Ensure compliance with regulatory and procedural standards.
• Promote stock broking products such as Smallcase, Stock SIP, MTF, Investments & Trading.
• Engage, motivate, and develop business partnerships.
• Deliver service excellence and meet key business KPIs.

Requirements

• Minimum 1 year of experience in broking/financial markets.
• Strong communication & relationship management skills.
• Good knowledge of financial markets & trading.
• Comfortable working in a target-driven environment.

Be hands-on with describing business rules as technical artifacts for analysts, business product managers, and any functional team that depends on this information

Proficiency with full stack development preferably React, Java, springboot, python. Perform unit tests, resolve bugs and be responsible for the delivery of the project to production

Be a thought leader in bringing the GenAI capabilities to Visa's product development

Be comfortable looking at system logs when needed and identifying bugs when they might appear during course of analysis

Discuss technical implementation details with architects and other technical teams

Collaborate with engineering teams to build robust, reliable, and scalable platforms

Synthesize requirements into a common set of platform and services capabilities

Candidates will be responsible for value proposition definition, communications across technical, business and product functions, cost/benefit analysis, and executive presentations

Partner with business operations and analytics team to build right monitoring capabilities and metrics which helps monitor the health of the platform and facilitates data driven decision making

Define product requirements which involve writing clear, thorough, and detailed user stories for complex features and product sets

Be the primary liaison between business units, business product managers, engineering, and other applicable groups to ensure flawless integration of new and existing feature sets

Highly execution focused by working in conjunction with various counterparts across functions

Ensure product vision and requirements are designed with long-term vision in mind and can be launched globally with minimal tweaks

Work closely with senior leadership providing status, action plan and recommendations

About Company: Applicate IT Solutions Pvt Ltd

Applicate leads the use of cutting-edge technology including Artificial Intelligence in the domain of Sales.

Applicate has created the first AI Sales Assistant, and named it ‘Sellina’. With Artificial Intelligence, ‘Sellina’ can simultaneously Assist, Supervise and Train 1000s of salespeople and channel partners across an organization & assist them in driving everyday sales!

Applicate Is already working with many top Global and Indian brands like Bacardi, Diageo, Shell, ITC, Kelloggs, Britannia, Perfetti, Bauli, Organic India, Whirlpool, Grohe, Akzonobel, Allen Solly, Louis Philippe, Van Heusen, Arrow, U.S. Polo, Mars and other top brands.

Are you resilient? Can you smile in the face of adversity and talk to anyone? Do you have convincing power? If so, You might be ready for a job as an inside sales representative

We are looking for Inside Sales Manager who will be responsible for business lead generation by emailing, cold calling and build relationships with existing and prospective clients in order to garner their interest and convert them into qualified leads.

As Inside Sales Manager at Applicate, you’ll be responsible for generating new prospects by interacting with target customer.

• Generating new leads & Meeting Sales goals by cold calling, email marketing etc.
• Develops new accounts by researching and identifying potential leads, soliciting new business, building connections.
• Diligent follow-ups with inbound leads supported by subsequent email communications
• Route qualified leads to outside sales team by initiating appointments
• Achieve quarterly and annual sales targets
• Maintain strong MIS of all leads and accounts
• Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest
• Keeps product knowledge up to date by studying item descriptions and participating in ongoing training
• Accepts ownership for maintaining and expanding sales and accomplishing all assigned tasks

• Min 1 years of experience in Similar Role and domain.
• Excellent presentation and communication skills, both written and verbal as well excellent listening skills too.
• Bachelor’s Degree in sales or business, information technology, or related field (MBA preferred)
• Good hands on in excel (Mail merge, data entry etc.) and other office products.
• A self-starter. A tenacious individual that is not afraid of taking new initiatives and sometimes rejection.
• Talking & Meeting is second nature for you. Your day will consist of high volume calling/ meeting/ e-mailing.
• Strong understanding of sales cycle
• Strong secondary/internet research skills
• Knowledge of lead generation, nurturing and converting a potential lead to appointments

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

• At least 2+ years of Handson in developing solutions on Microsoft Azure Platform
• 5+ years of industry experience designing and developing enterprise scale services & platforms 
• 5+ years of experience in C# with solid analytical, debugging, and problem-solving skills
• At least 1.5 year of hands-on experience with React JS/ Typescript /Bootstrap/Angular related frameworks
• At least 3+ Year Hands on in Relational Database SqlServer/ Azure SQL.

Roles and Responsibilities 

A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.

• Responsible to meet sales goals.
• Create a customer service-oriented culture in the store.
• Ensure that retail merchandising is appealing to customers.
• Manage all other matters pertaining to store sales and perform additional tasks as required.
• Promote store sales through cold calling, marketing and advertisements.
• Manage inventory and Registers

- Billing & Handover

- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.

- Crisp in money management and handover.

- Ensure all petty cash / petty cash vouchers are tallied and approved of.

Desired candidate profile:

- Graduate.

- Excellent spoken and written English and Kannada skills.

- Passion for Customer care and sales.

- Good knowledge of Pos.

- Excel skills preferred.

- Immediate availability.