Business Analyst

About the Role

We are looking for a creative and hands-on Content Creator who understands how to build content that connects with people, not just content that follows trends. This role is ideal for someone who enjoys storytelling, experimenting with ideas, and creating high-quality content from start to finish.

As a brand, we use content to educate customers about skincare, build trust, and create meaningful engagement. We are looking for someone who can think strategically, execute creatively, and contribute to building a strong content ecosystem for the brand.

This is not a coordination-only role. The ideal candidate should be comfortable shooting, editing, ideating, and actively participating in the content creation process.

Key Responsibilities

Content Creation & Production

Create engaging in-house content for Instagram, Reels, campaigns, product launches, and brand storytelling.

Independently handle the complete content creation process from ideation to execution.

Shoot and edit videos/photos for social media platforms.

Create both self-shot and team-based content depending on campaign requirements.

Ensure content aligns with the brand tone, aesthetics, and communication style.

Video Editing & Storytelling

Edit raw footage into high-performing social media content with strong hooks, pacing, transitions, and storytelling.

Understand audience retention and optimize content structure for better engagement.

Develop compelling narratives that simplify skincare education and product communication.

Creative Strategy & Ideation

Brainstorm and execute fresh content ideas regularly.

Build repeatable content formats and systems that can scale across platforms.

Stay updated with trends while adapting them thoughtfully to suit the brand identity.

Experiment with new formats, concepts, and storytelling approaches.

Cross-functional Collaboration

Work closely with the design team, content team, influencer team, and external collaborators.

Coordinate with stakeholders to execute campaigns effectively.

Participate in campaign planning, product launches, and content discussions.

Brand & Product Understanding

Develop a strong understanding of skincare products, ingredients, formulations, and customer concerns.

Translate product knowledge into engaging and educational content.

Contribute to creating authentic and trustworthy brand communication.

Required Skills & Qualifications

4 years of experience in content creation, video production, or social media content roles.

Strong understanding of Instagram, Reels, and short-form content platforms.

Hands-on experience in shooting and editing content.

Excellent storytelling and creative thinking abilities.

Understanding of content hooks, pacing, audience retention, and engagement strategies.

Ability to independently manage content projects from concept to execution.

Comfortable working in a fast-paced, collaborative environment.

Strong communication and coordination skills.

Job Title Oracle EPM Functional Consultant

 Location Remote

Experience 7+ yrs

 Job Description  

Key Responsibilities

• Lead functional design and implementation of Oracle EPM Cloud solutions supporting Fleet Procurement and Fleet Accounting processes

• Configure and support FCCS and EPBCS to enable fleet financial consolidation, planning, forecasting, and management reporting.

• Partner with Fleet Accounting, Finance, and FP&A teams to define future-state planning and consolidation models aligned with Oracle Fusion Financials.

• Design and implement integration flows between Oracle Fusion ERP (GL, FAH, AP, AR) and Oracle EPM Cloud using standard adapters, data management, and integration tools.

• Define metadata structures including dimensions, hierarchies, account mappings, cost centers, intercompany, and fleet-specific reporting attribute

• Support design of fleet cost allocation models, capitalization tracking, depreciation analysis, and financial performance reporting in EPM.

• Lead data validation, reconciliation, and variance analysis between Oracle Fusion ERP and Oracle EPM Cloud.

• Collaborate with Data Migration and Technical teams to support initial loads, incremental data refreshes, and reconciliation processes.

• Support SIT, UAT, and parallel close activities to validate EPM outputs against ERP financial results.

• Develop and validate EPM reports, dashboards, Smart View templates, and management reporting artifacts.

• Support planning cycles including budget, forecast, and scenario modeling related to fleet procurement, utilization, and lifecycle costs.

• Provide functional guidance during cutover, deployment, and post-go-live hypercare for EPM components.

• Work closely with PMO, Solution Architects, and business stakeholders to ensure alignment between EPM design and overall program objectives.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Information Systems, or related field.

• 15+ years of overall experience in financial systems with 7+ years of hands-on Oracle EPM Cloud experience.

• Strong functional expertise in FCCS and EPBCS, including consolidation, planning, forecasting, and financial reporting.

• Solid understanding of Oracle Fusion Financials including GL, FAH, AP, AR, and how ERP data feeds EPM.

Experience designing EPM solutions for large-scale ERP transformation programs with multi-region deployments.

• Strong knowledge of financial close, consolidation, intercompany eliminations, and management reporting.

• Experience integrating Oracle EPM Cloud with Oracle Fusion ERP using standard integration frameworks.

• Hands-on experience with Smart View, EPM reporting, and data reconciliation techniques.

• Strong analytical skills with ability to translate fleet-related financial data into actionable insights.

• Excellent communication, documentation, and stakeholder engagement skills.

• Preferred certifications:

Oracle Financial Consolidation and Close Cloud (FCCS) Implementation Certification, Oracle Enterprise Planning and Budgeting Cloud (EPBCS)

Implementation Certification, Oracle EPM Cloud Data Management Certification

Job Summary:

We are looking for a motivated and customer-focused Sales Associate. The Sales Associate will be responsible for assisting customers, driving sales, maintaining product knowledge, and ensuring a positive shopping experience.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products or services.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of products, promotions, and company policies.
• Ensure store shelves are fully stocked, organized, and visually appealing.
• Handle customer inquiries, complaints, and returns with professionalism.
• Process transactions accurately using POS systems.
• Build and maintain strong customer relationships to encourage repeat business.
• Support the team in merchandising, inventory checks, and store cleanliness.
• Stay updated on industry trends and competitor activities.

Requirements:

• Proven experience as a Sales Associate, Retail Assistant, or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to work in a fast-paced environment.
• Basic knowledge of POS systems and MS Office is a plus.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Flexibility to work evenings, weekends, and holidays as required.

Role : Lead – Influencer Marketing

Overview of job -

Our client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are looking to hire a Partner – Influencer Marketing to join us. In this role, you will be leading the advocacy narrative for the largest FMCG organization in India. An individual with expertise in digital marketing/planning, an entrepreneurial mindset and a knack for influencer marketing are key areas of strength that will be expected of the right candidate. Ready to build the influencer marketing ecosystem for working with a team of 15+ young minds specializing in the space of digital & influencer marketing. The role entails managing and building the influencer scope for more than 50 brands.

The 5 key pillars of the job -

A) Liaison with the global team and local to maintain and further develop a strategic narrative on influencer marketing

B) Blur lines between digital planning and influencer planning to drive effectiveness

C) Develop and deliver creative - first of its kind advocacy solutions for brands

D) Create a measurable framework on influencer marketing. E) Understanding of social media, digital marketing and content marketing ecosystem will be important elements to this role.

We are currently looking for a 10+ years’ experience individual, based out of Mumbai to join us. 

Minimum qualifications:

• Graduate – Mandatory, Post graduate – Preferred

• Minimum 10+ years’ experience with 4+ years of experience in digital marketing/digital planning/performance marketing

• Should have previously managed a team

• Experience in influencer marketing, Social media, and ecommerce 

Conversation Designer

The Opportunity 

Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences. 

Job Profile: 

Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment. 

Roles and Responsibilities: 

•  Design effective, innovative, and delightful conversational experiences using user-centric design methodologies 
• Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap 
• Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form 
• Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns 
• Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps 
• Write copy suitable for automated conversations in the messaging medium 
• Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals 
• Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers 
• Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns. 
• Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members

Skills Requirements:

• To be successful in this role, you should possess:
• Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
• professional experience
• At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
• We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
• experience
• Strong prioritization skills.
• Excellent mastery of verbal and written english language.
• Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
• LUIS, etc. and how it impacts conversation designs
• Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
• and disadvantages are of each
• Contact center and/or customer service experience a plus

• Understand the business and the potential to promote the business and brand.
• Analyzing market and sales information
• Identification of prospective clients.
• Preparing a go-to-market strategy on digital, social media and print media
• Set up a Brand identification strategy and execution plan
• Research competitive products by identifying and evaluating product characteristics, market share, and pricing, and maintaining research databases.
• Tracks product line sales and costs by analyzing data and reviewing the competitor's reach
• Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts, account analysis, and new product information; relaying customer services requests
• Follow up with Clients through the CEO's contacts
• Website maintenance and press releases
• Marketing collateral – creation and maintenance and presentations
• E – campaign coordination
• Setting up tracking systems for marketing campaigns and online activities
• Reporting to management on marketing and sales activities

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

• Proven 4+ years of Java Experience and preferably on Android App Development
• Strong knowledge of Android SDK, different versions of Android
• Added advantage if one has exposure to Android MDM APIs
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical
• requirements
• Familiarity with cloud message APIs and push notifications
• Proficient understanding of code versioning tools, such as Git