Brand Executive

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Role Summary

The Production Planning Engineer is responsible for developing, implementing, and optimizing manufacturing plans and schedules to produce complex aerospace components. This role ensures efficient material flow, maximizes resource utilization, and guarantees all production activities meet rigorous safety and quality standards (AS9100).

Key Responsibilities

 Production Scheduling: Create and maintain detailed production schedules and work orders that balance customer demand, material availability, and facility capacity across various manufacturing cells (e.g., CNC machining, assembly and Fabrication).

 Process Optimization: Analyze current manufacturing processes to identify inefficiencies, bottlenecks, and areas for improvement. Implement Lean Manufacturing and Six Sigma methodologies (e.g., Kaizen events, value stream mapping) to enhance efficiency and reduce lead times.

 Work Instruction Development: Collaborate with manufacturing engineers to develop clear, detailed work instructions, Standard Operating Procedures (SOPs), and build plans that comply with engineering specifications and quality requirements.

 ERP/MRP Management: Utilize the company’s Enterprise Resource Planning (ERP) or Manufacturing Resource Planning (MRP) systems (e.g., SAP, Oracle, IFS) to manage production data, track inventory, update BOMs (Bill of Materials), and monitor work-in-progress (WIP).

 Capacity & Resource Planning: Conduct capacity analyses for labor and machinery, forecasting future needs and coordinating with management to ensure adequate resources are available for upcoming projects.

 Problem Solving & Coordination: Act as the technical liaison between the production floor, quality assurance, engineering, and supply chain teams to resolve immediate production issues (material shortages, design queries, quality holds) and prevent delays.

 Compliance & Documentation: Ensure all planning and production activities adhere strictly to aerospace quality management systems (e.g., AS9100, ISO 9001). Maintain accurate production records and performance metrics (KPIs).

Required Qualifications and Skills

 Education: Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or a related technical discipline from an accredited institution.

Experience:  Minimum of 1-3 years of experience in production planning, manufacturing engineering, or process planning within an aerospace or high-compliance, regulated manufacturing environment.

 Hands-on experience with typical aerospace manufacturing processes (e.g., precision machining, sheet metal fabrication, complex assembly).

Technical Skills:

 ERP/MRP Proficiency: Strong proficiency in using major ERP/MRP systems for production planning and inventory control.

 Methodologies: Solid understanding of Lean Manufacturing principles, Six Sigma, and continuous improvement tools.

 Data Analysis: Strong analytical skills with proficiency in data analysis tools (e.g., advanced Excel, Minitab).

 Technical Acumen: Ability to interpret complex engineering drawings, blueprints, and Geometric Dimensioning & Tolerancing (GD&T) per ASME Y14.5 standards.

Soft Skills:

 Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a dynamic environment. Alpha-Tocol Engineering Services Pvt. Ltd.

 Strong communication and interpersonal skills, with the ability to lead and collaborate effectively across different departments.

 Proactive problem-solver with a focus on results and efficiency.

Preferred Qualifications

 Certifications such as APICS Certified in Production and Inventory Management (CPIM) or Six Sigma Green Belt/Black Belt.

 Experience with advanced planning and scheduling (APS) software. 

Responsibility -Business Development Executive (Telesales)

Connect with students and working professionals and give complete course details.

Provide comprehensive counselling to the students and working professionals.

Convert counselling into enrolment.

Lead generation through calling.

Be a mentor and a guide to potential learners who can look up to you for career advice.

Experience:-6 month- 3 yrs

Job Timing: 10 to to 07:00 Monday to Saturday

Address: - Churchgate, Mumbai.

Job Type: Full-time

• Provide safe transportation for staff, guests, and clients
• Ensure to deliver service to highest standards while adhering to all policies and procedures
• Maintain vehicle mileage logs
• Drive courteously and safely
• Maintain a safe driving record

• Crafting the performance marketing strategy for the company and managing the overall online marketing calendar around the same
• Managing all online properties of the brand
• Measuring ROI and a set of other KPIs, based on in-depth analysis of standard digital metrics
• Liaising with multiple agencies, as well as internal offline and traditional marketing teams to devise and execute innovative marketing campaigns throughout the year
  
  

• 5+ years experience in Digital Marketing with experience in Digital Advertising, Website Management, Lead Generation, and/or Lifecycle Marketing
• Experience with problem-solving and analytical skills including conducting qualitative and quantitative research, analyzing data, data visualization, developing hypotheses, synthesizing insights & recommendations
• Experience with digital and web analytics and data tracking tools (e. g., Google Analytics, ) and SQL
• Website management and technology experience including CMS, HTML, CSS, and Javascript
• Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience using various Facebook Interfaces: Ads Manager, Power Editor, Business Manager, Page Insights
• Experience with ad serving tools and DSPs (e. g., DoubleClick, Adobe Advertising Cloud)
• Experience working both strategically as well as in an executional capacity to build and deploy the campaign
• Experience presenting ideas to several stakeholders at once
• Experience collaborating and coordinating with internal and external cross-functional teams
• Experience with digital marketing and digital measurement latest trends and best practices

Job Role: Java SpringBoot Developer

Job Description:

• Should have expertise in Core Java, Java & J2ee
• Built MVC based Web Application Using JSP/Struts framework
• Hands on experience of OOPS concepts, Hibernate and Spring version 3.x 1, Spring Boot
• Hands on experience of Application Servers like Tomcat and WebLogic.
• Hands on experience of Restful services and Web services
• Experience in deploying Spring boot in Micro services
• Good verbal and written communication
• Excellent team player, ability to work in a global team and follow through on deadlines

Primary Skills:

• Core Java, Java & J2ee
• Spring Boot