Branch Manager at Bansal Classes Chinchwad · Pune · 1 - 3 years · ₹6L - ₹10L / yr · Profitable · Posted 3 Nov 2023

About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Branch Manager to join our team and contribute to our mission of nurturing future leaders.
Job Description:
· The Manager is responsible for the sales for the month target, customer service, security and safety in accordance with the branch objectives.
· Develops new business, provides a superior level of customer service.
· The successful candidate will have a hands-on approach and will be committed to the expansion and success of the branch by implementing strategies that increase productivity and enable business achieve
· 85% Sales and 15% Operations
· Achieve the sales target in day & monthly basis
· Team handling
· Recording and Reporting to your higher official Head
Requirements:
- Minimum of 3 years of experience in Branch Manager, preferably in the education sector.
- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle branch responsibilities effectively.

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1. Branch Operations Management
- Oversee all operational functions, including ICT, sales, services, and inventory management.
- Ensure the branch operates within budget and achieves financial objectives.
- Implement and monitor branch policies, procedures, and standards to enhance efficiency.
2. ICT and Technical Management
- Manage and coordinate ICT business software, networking, and hardware services.
- Oversee the installation, troubleshooting, and maintenance of ICT equipment.
- Keep updated on technology trends and ensure the branch is equipped with the latest tools to support operations and client needs.
3. Product and Service Oversight
- Manage the branch's portfolio of ICT products, furniture, appliances, and related services.
- Oversee procurement, inventory control, and vendor relations for all products.
- Ensure a high standard of customer service and address client concerns efficiently.
4. Sales and Marketing Management
- Develop and implement sales strategies to drive revenue and expand the branch’s market presence.
- Oversee the sales team, set performance targets, and provide coaching and support to achieve them.
- Build and maintain relationships with key clients, partners, and local businesses.
5. Team Leadership and Development
- Recruit, train, and mentor branch staff, promoting a positive work culture and team collaboration.
- Conduct regular performance reviews and identify training needs.
- Promote safety, compliance, and ethical conduct within the branch.
6. Customer Relationship Management
- Foster strong customer relationships and ensure exceptional service.
- Address client inquiries and complaints, ensuring timely and satisfactory resolution.
- Regularly gather and respond to customer feedback to improve services and products.
7. Reporting and Compliance
- Prepare and submit regular performance, financial, and operational reports.
- Ensure the branch complies with all company policies, regulations, and legal standards.






