BizTech Project Manager

Description:

Responsibilities

Strategy & Planning

• The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
• Provides overall expertise with all network operations functions.
• Ability to define, implement and enforce configuration management and change management policies and practices.

Acquisition & Deployment

• Handle escalations and manage support from different levels.
• Ensure adherence of operational metrics.
• Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
• Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Provide procedural training to staff.
• Perform performance objectives and performance reviews with all team members.

Operational Management

• The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
• This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
• The NOC Manager will manage all related partner operational expectations.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
• Ensure that reports are accurate and delivered on time.

Experience:

• More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
• Expert knowledge of (SCCM) System Center configuration Manager 2012.
• MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
• VMware 410 VSphere Administrator - VCP410 Certified
• Expert knowledge of Virtualization using VMware,MCITP
• Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
• and High availability using industry standards.
• Ability to work independently as well as in a team environment.
• Network services experience is desired.
• ITIL V3 Foundation Certification preferred

Location: Chennai

• Graduate+ in Mathematics, Statistics, Computer Science, Economics, Business, Engineering or equivalent work experience.
• Total experience of 5+ years with at least 2 years in managing data quality for high scale data platforms.
• Good knowledge of SQL querying.
• Strong skill in analysing data and uncovering patterns using SQL or Python.
• Excellent understanding of data warehouse/big data concepts such data extraction, data transformation, data loading (ETL process).
• Strong background in automation and building automated testing frameworks for data ingestion and transformation jobs.
• Experience in big data technologies a big plus.
• Experience in machine learning, especially in data quality applications a big plus.
• Experience in building data quality automation frameworks a big plus.
• Strong experience working with an Agile development team with rapid iterations. 
• Very strong verbal and written communication, and presentation skills.
• Ability to quickly understand business rules.
• Ability to work well with others in a geographically distributed team.
• Keen observation skills to analyse data, highly detail oriented.
• Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution.
• Able to identify stakeholders, build relationships, and influence others to get work done.
• Self-directed and self-motivated individual who takes complete ownership of the product and its outcome.

Location: Bengaluru

Experience: 3+ Years

We are looking for a highly motivated Support Engineer to be part of Borderless Softtech Pvt Ltd Support team. In addition to strong technical competency, the position requires the ability to effectively work with different teams.

The Support Engineer will be responsible for production support of the Stockal applications on the cloud. The role involves continuous collaboration with business, development teams & partners. Our ever-evolving technology stack ensures a phenomenal learning culture in the team.

Responsibilities:

• Handling On-call production support, Change and Incident Management for critical systems.
• Setting up alerting and monitoring, troubleshooting application issues in AWS cloud.
• Prepare, evaluate and maintain tools supporting and process automation for software product release.
• Perform with project teams to identify apt build schedule and initiate packaging and build process.
• Drive projects that improve support-related processes and technical support experience.
• Manage build automation and integration tools (Jenkins, Maven) and processes.
• Create scripts to automate build processes to improve organizational performance.
• Demonstrate technical, analytical and problem-solving skills.
• Providing support in the form of procedural documentation.
• Drive development team towards best-in-class, continuous integration/delivery tools and procedures.

Key Responsibilities :

- Take on development of key modules in the application
- You will be responsible for day-to-day development tasks across the Software Development Life Cycle assigned to your team.
- Development of application framework components
- Allocation of development tasks to the team
- Code review on a regular basis and ensuring code quality and adherence to company coding standards.

Required Technical Skills :

Angular :

- Modules, components basic architecture
- Typescript in depth
- Reactive forms
- CRUD operations in paged tabular listing
- Validation and error handling in Angular
- Security concepts like JWT based authentication, oAuth with social platforms, route guards, role driven menu
- Server-side rendering (SSR) with Angular Universal
- PDF making and email sending using SSR
- Localization and internationalization

ASP.Net C# Web API :

- Controllers
- Models with validation attributes, custom validations
- Asynchronous programming
- Error handling and logging
- Server side UI table operations - sorting, searching, paging, page sizing
- Entity framework with database first approach, edmx designer 
-React JS, Angular JS

SQL Server :

- Tables, views, stored procedures, functions
- Optimizations - keys, indexes, partitions
- Working with XML/JSON data

HTML/CSS :

- JavaScript/jQuery, CSS 3.0/Less/SCSS,
- Bootstrap
- Responsive design

• Define best strategies for product development 
• Product road maps 
• Wireframing 
• should have 15 plus years exp