BPO Executive

 Role : Executive Assistant

Location : Pune - Hadapsar

Experience : 0 to 4 years ( Fresher with good communication can apply)

Job Role & Responsibilities :

•      Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.

•      Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.

•      Receiving calls, taking messages, screening & prioritizing calls & mails.

•      Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.

•      Preparing, editing & compiling agendas, minutes, correspondences & presentations.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.

•      Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.

•      Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments. 

•      Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.

•      Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      EA has to work for 09 hours in a day according to the assigned shift.

•      C/off will be availed in case EA has worked on his/her week off for the said week. It should avail within thirty days and it should not be clubbed with weekly off.

•      EA will get only one weekly off once in a week, it may be any one day in a week (Monday to Sunday).

•      Management has reserved all the rights to take decision time to time if required.

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

Job description:

Full Stack Intern ( Backend Focus)

Company: Suntek.ai

About Suntek.ai:

Suntek.ai is a premier digital solutions provider specializing in cutting-edge e-commerce development. With hands-on experience managing and scaling multiple renowned brands on Shopify, we empower small and medium businesses with enterprise-grade digital capabilities. Our

focus is on seamless omnichannel experiences, advanced automation, and high-performance architecture to maximize growth and ROI

Experience: 0 - 6 months

Location: Remote

About the Role:

We're looking for a full-stack Intern with a strong backend focus to join our team. You'll work on building and maintaining scalable server-side applications while occasionally contributing to frontend development.

What You'll Do

• Design, develop, and maintain backend services and APIs
• Work with databases to ensure data integrity and optimize performance
• Collaborate with cross-functional teams to deliver features end-to-end
• Write clean, testable, and well-documented code
• Participate in code reviews and contribute to technical decisions

Required Skills

• Node.js: Solid experience building server-side applications
• TypeScript Strong typing practices and modern JavaScript/TypeScript patterns
• PostgreSQL Database design, querying, and performance optimization
• NestJS Experience with this framework (or similar structured Node frameworks)
• GraphQL Familiarity with building or consuming GraphQL APIs
• Networking fundamentals: understanding of TCP/IP, UDP, and how web protocols work

Nice to Have

• Docker Containerization and local development environments
• Terraform Infrastructure as code experience
• Cloud platforms: Hands-on experience with AWS, GCP, or Azure

What We Offer:

• 100% remote position with flexible work hours.
• A supportive, high-agency team environment that encourages creativity and initiative.
• Ongoing opportunities for skill development and growth.
• Competitive stipend.

You should have in-depth knowledge of object-oriented PHP programming and MySQL, an understanding of MVC designs specifically Code Igniter, JSON, JavaScript, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3.

Roles and Responsibilities:

- Development and maintenance of Web applications in Code igniter framework.

- DB Schema designing

- UI Designing

- Web services/API endpoint implementation

- Development of back-end process

About Company:

Channelkonnect. (http://www.nowappstech.com/index.php) is a company focused exclusively on providing solutions for extended enterprises Our aim is to build a platform that creates more wealth for every stakeholder who directly or indirectly participates in the upstream and downstream supply chain process. We envisage a world wherein every business that operates through channel partners - irrespective of small, medium, or large - can get connected and work on a single platform to provide a unified experience to its customers. For additional information, visit channelkonnect.com.

Share your Cv with the below email

operations at nowappstech.com or 8 8 8 0 8 0 2 5 3 4 on whats app

About us:

Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions. An app for creators that helps them make a living out of content creation. And a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

• 2-4years of experience as an iOS developer. 
• Must have Working Experience in a product based organization at least 18 months.
• Good Communication skills must. 

• Understanding the project requirement intuitively and providing proper time estimation.-Always read for troubleshooting in all important projects. ● Experience in accessing data as JSON/XML using REST API. 
• Candidate should have good knowledge of iOS, Swift, xCode and Git. ● Ability to build complex iOS standalone client applications & user interfaces, design & implementation. 
• Experience with iOS Frameworks such as UIKit, Auto-layout using storyboards, etc. ● Knowledge of Apple's design principals, application interface guidelines, and experience with 
• AutoLayout. 
• Good communication skills with the ability to work in a highly-collaborative, agile team 
• Strong analytical and problem-solving skills 
• Flexibility to learn, and work with new technologies

Responsibilities: 

• Design and code efficient, scalable systems that can accept feedback from multiple hundred thousand employees and generate insights 
• Design efficient and scalable event driven systems to process complex machine learning pipeline
• Experiment with data to come up with unique insights and that can benefit our clients
• Identify libraries and technologies worth experimentation
• Participate in brainstorming sessions to bring more value to our clients
• Investigate performance issues / scalability bottlenecks, existing queries and/or write new queries with performance optimization in mind
• Develop RESTful APIs that can be used by frontend to show insights
• Debug and fix production level bugs as and when they crop up
• Support ad hoc data analytics upon requests by clients, and believe us nothing creates a better DB understanding than handling ad hoc data requests 

Requirements: 

• 3+ years of experience in architecture and developing high performance web applications 
• Experience with systems ingesting/processing high amounts of data is a plus 
• In-depth understanding of the entire web development process (design, development, and deployment) 
• Experience with SQL and NoSQL database 
• Working knowledge of RESTful API paradigms  
• Experienced in microservices architecture  
• Solid engineering principles and a clear understanding of data structures and algorithms
• Passion for products, empathy for users, and aspiration to make a big impact
•  

Specialism- Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, python, decision tree, random forest, SAS, clustering classification

Senior Analytics Consultant- Responsibilities

• Understand business problem and requirements by building domain knowledge and translate to data science problem
• Conceptualize and design cutting edge data science solution to solve the data science problem, apply design thinking concepts
• Identify the right algorithms , tech stack , sample outputs required to efficiently adder the end need
• Prototype and experiment the solution to successfully demonstrate the value
  Independently or with support from team execute the conceptualized solution as per plan by following project management guidelines
• Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization
• Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development , practice development initiatives

Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives. Atleast one short run is mandatory before joining us for long haul.

Here's what you'll do day-to-day:

•  Actively seeking out new sales opportunities through networking and social media.
• A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
• Demonstrating and presenting products and services.
• Account management for key clients of the organisation.
• Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.

Here's what we're looking for:

• People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
• Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
• A person who is articulate, organized, detail-oriented, and has the ability to multitask.