Sales Executive

Brief:

We are pursuing a complex set of problems that involve building for an international audience and for an industry that has largely been service-centric. As an SDE at GradRight, you’ll bring an unmatched customer-centricity to your work, with a focus on building for the long term and large scale.

You’ll contribute to frameworks that enable flexible/scalable customer journeys and tying them with institutional knowledge to help us build the best experiences for students and our partners.

Responsibilities:

1. Contribute to design discussions and decisions around building scalable and modular architecture
2. Build clean, modular and scalable backend services
3. Participate in sprint ceremonies and actively contribute to scaling the engineering organization from a process perspective
4. Stay on top of the software engineering ecosystem and propose new technologies/methodologies that can be adopted
5. Contribute to engineering hiring by conducting interviews
6. Champion infrastructure as code mindset and encourage automation
7. Manage and mentor a small team of junior engineers

Requirements:

1. At least 4 years experience as an SDE, building large scale services
2. Extensive experience in at least one programming language and ability to write maintainable, scalable and unit-testable code
3. Strong understanding of software design principles and patterns
4. Excellent command over data structures and algorithms
5. Passion for solving complex problems
6. Good understanding of various database technologies with strong opinions around their use cases
7. Experience with performance monitoring and scaling backend services
8. Experience with microservices and distributed systems in general
9. Experience with team management
10. Excellent written and verbal communication skills

Good to have:

1. Experience working with node.js, MongoDB and Google Cloud
2. Experience in CI/CD and cloud infrastructure management
3. Worked on products that addressed an international audience
4. Worked on products that scaled to millions of users

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting and business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Role Objective

• The objective of the role is to provide independent assurance to management and audit committee on status of risks in various functions and recommendation for controls improvements, based on in – house audits as well as co – sourced audits.

Job Responsibilities

• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.

• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation • Ensuring closure of audit issues identified in various audits

• Support in implementing policies, SOPs and processes

• Determine and report on compliance with policies and procedures as set by the management

• Support in planned activities such as stock – take of assets

• Support in investigations, if any, arising out of company whistleblower policy

• ERM follow ups and risk closures

• Support Audit Committee related activities Measure of Success (KRA’s)

• Completion of all in – house/ outsourced audit areas identified

• Rollout of policies & procedures as highlighted in previous audit issues/ as required by management

• Overall assessment of improvement in controls/ awareness

• Completion of other planned and adhoc activities

• Timely follow up and Closure of audit issues, feedback from auditees

• ERM process stabilization, updation and risks closures

• Support Audit Committee activities, preparation of ACM deck etc.

Job Specifications Minimum Education Chartered Accountant (minimum), additionally preferred – Certified Internal Auditor(CIA)/ Certified Information Systems Auditor (CISA)/ Certified Fraud Examiner (CFE) Job Description Template| H.R. Minimum/Relevant Experience 8 yrs experience (Sr Manager)- experience in risk based audits, process audits, SOX implementation, ERM implementation, forensics, IT audits etc.

Past Industry Experience Preferably experienced in Media Industry but not a prerequisite Currently working in Big 4 audit firms in IA vertical

Behavioral Skills

• Self - disciplined, takes initiative, confident, can work with minimal supervision

• Prepared to handle work pressure and stretch accordingly from time to time to meet deadlines Technical Skills

• Hands- on with MS Word, Excel, PPT

• Worked on SAP, and also preferably MS Navision Language Skills

• Good communication skills in English, good report drafting skills Key Interactions – Internal Stakeholders

• CXOs, function heads, process owners across the entities Key Interactions – External Stakeholders

• External audit firms to whom certain internal audit areas have been outsource

Manage inbound and outbound customer calls in a timely manner.

Ability to understand the customers needs and articulate a solution

Research every issue and provide solutions to them

Ability to explain features and benefits without using scripts

Build strong relationships with customers

Meet qualitative and quantitative targets

Work in brick and mortar call center

Requirement-

Previous experience in a call center customer support, sales and or retention

Previous experience with US market

Strong phone and verbal communication skills

Excellent listener and time management skills

Accent Neutral

Additional Advantage

Understanding of USA Credit Bureau, Credit Report and Credit Score culture

Customer Success Associate

Industry Type-BPO / Call Centre

Functional Area-Customer Success, Service & Operations

Employment Type-Full Time, Permanent

Job Location- DEHRADUN

Experience of using .NET Core framework.

·   Web development experience in HTML5, http://asp.net/">ASP.NET, C#, .NET Core, CSS3, JavaScript, Angular 2+.

·   Good experience in MVC/ Web API/ Web services.

·   Good experience in Entity framework, SQL server (Writing Complex Queries, Store Proc.) and reporting.

·   Object Oriented Programming, Design Patterns, Solid Design Principle (Mandatory For 4+ Experience).

·   Familiar with version control/ development tools such as GIT,CI/CD, Subversion, Bitbucket, TFS, Hudson, Bamboo or equivalents.

·   Agile/ Scrum development on complex applications/ products across distributed teams. Use of Jira/ Ace/ Trello (or similar tools) is essential.

·   Good exposure of client communication (voice & text chat through Skype).

·   Strong analytical skills.

Zoop.one is Looking for a Talented App Marketer who will create and execute effective acquisition strategies, launch new marketing programs, build relationships with networks and publishers, and optimise activities for return on investment and cost-efficiency.

Job Brief :

Establish, implement and measure the effectiveness of mobile app paid advertising initiatives to drive adoption and engagement of our mobile app.

Responsible for managing online advertising and display campaigns, preferably third party app advertising campaigns with mobile ad networks 

 Plan, execute and manage the daily content of various channels (local and international), including social media, mobile app and video etc.

Creating strategies for generating bold and innovative ideas for growth via paid channels

managing advertising campaign execution, creating and optimising campaigns, analysing traffic data and solving problems).

Responsible for tracking, attribution, and overall data access to analyse key metrics including cost to acquire, quality of the traffic by source, and return on investment.

Provide complete performance reporting and analysis on all mobile marketing campaigns and take relevant action on insights gained.

Identify and manage new & existing content providers, including both individuals and financial corporates.

Responsible for new customer acquisition via our mobile app.

Required Skills and Experience:

Must have experience in Mobile App marketing, UAC and app install campaigns on various paid and owned media like Google, Facebook, Apple Search Ads, etc

Worked on Google Analytics, Appsflyer, Clevertap and other popular tools for mobile attribution, acquisition, re-engagement..

Must have experience in paid mobile app marketing, mobile marketing, digital marketing, and/or display and search marketing..

Should understand the concepts of Lifetime value of a user (LTV) and its application.

Must have experience in delivering customer acquisition growth and optimisation across key metrics.

Experience

At least 3+ years of experience in App Marketing/ digital marketing/ financial editorial /Content Management .

Data-driven mindset with excellent analytical and problem-solving skills.

Experience Working within the Fintech ecosystem is a must.