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BMC Technical Pre-sales Consultant
BMC Technical Pre-sales Consultant
Inflow Technologies's logo

BMC Technical Pre-sales Consultant

6 - 12 yrs
₹1L - ₹8L / yr
Full time
Bengaluru (Bangalore)
Skills
ITSM
BMC Remedy
Presales

Please find the Job description.


3 years commitment clause


Company: Inflow Technologies Inc


Fusion, one of the world’s largest BMC Elite partner and leading BSM solutions partner is looking for an experienced Remedy ITSM Consultant to work with us on a full time basis.

Responsibilities:

Install, Configure, Develop, Integrate BMC Remedy ITSM suite configurations and customisations as per Customer requirements

Understand the business use of the ITSM configurations / customisations

Proactively manage technical relationship according to the customers business priorities with an eye to avoiding business-critical situations and maximizing the solution value

Understand the downstream uses and impact of ITSM Configuration in follow-on reporting and interface applications.

Good experience of working on the whole ITSM suite including:

Asset Management

Incident Management

Problem Management

Change Management

Knowledge Management

Service Request Management

Service Level Management

Good experience of working on CMDB, Atrium Integrator, Pentaho Spoon

An ideal candidate will have worked on various versions of ITSM including 7.6.04, 8.x and 9.x, 18.x and 19.x

Good experience and knowledge of integrations

Good experience and knowledge of BMC Smart IT, DWP (aka My IT) and DWP Catalog (aka Service Broker)

Knowledge of Databases, Windows, Linux

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Subodh Popalwar

Software Engineer, Memorres
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About Inflow Technologies

Founded :
2005
Type
Size
Stage
About
Inflow Technologies addresses the growing needs of organizations to manage and secure information more effectively and intelligently. The team at Inflow Technologies are well-versed with latest and the most powerful technologies available today for locating, organizing, managing, retrieving, analyzing, protecting, and presenting information. Founded in 2005 , Inflow Technologies is a niche player in the IT Infrastructure Distribution & Services industry providing Value Added Distribution in Information Security, Networking, AIDC & POS, Infrastructure & Application Software, Storage Management and Electronic Security products & related Services in South Asia with revenue run rate of 1200+ crores. Inflow has a direct relationship with 40+ Global Technology vendors & is headquartered in Bangalore with presence in 15 locations. Inflow operates through 3 Business Units with a total team strength of 267 including 24% technical (Pre & Field). The Promoter team members have a collective relevant industry experience of 225+ man-years. Inflow does business through 1350+ channel partners & one or more solutions is offered to 6500+ end customers.
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Subodh Popalwar

Software Engineer, Memorres
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