
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

Similar jobs
Senior Python Developer
Experience: 4–8 Years
About the Role
We are looking for a Senior Python Developer Engineer to join our team. This role focuses on building and maintaining data-intensive backend systems, handling large-scale datasets, and exposing insights through robust, scalable APIs.
You will work closely with operational and transactional data, design efficient data pipelines, and build backend services that power analytics, reports, and ERP workflows. The ideal candidate is strong in Python, excellent with data and databases, and capable of owning features end-to-end.
Key Responsibilities
- Analyze large datasets to identify trends, inconsistencies, and operational insights.
- Design, build, and maintain backend services and REST APIs using Python and FastAPI.
- Perform advanced data manipulation and aggregation using Pandas, NumPy, and SQL.
- Design and optimize data pipelines for analytics, reporting, and downstream systems.
- Implement automated data quality checks, validations, and monitoring scripts.
- Work closely with product, application, and business teams to translate raw data into clear, actionable outputs.
- Optimize query performance across relational and analytical databases.
- Expose processed data and insights via APIs or dashboards for consumption by web or ERP applications.
- Ensure high standards of code quality, performance, scalability, and maintainability.
- Write clear documentation for APIs, data flows, and processing logic.
Required Skills & Qualifications
- 4–8 years of strong, hands-on experience with Python in production systems.
- Excellent experience with data handling, processing, and large datasets.
- Strong experience building APIs using FastAPI (or similar frameworks).
- Deep expertise in Pandas, NumPy, and SQL.
- Solid experience with MySQL and PostgreSQL.
- Experience working with analytical or reporting workloads.
- Strong understanding of data modeling, joins, aggregations, and performance tuning.
- Proficiency with Git and collaborative development workflows.
- Strong analytical and problem-solving skills with the ability to work independently.
Good to Have
- Experience with ClickHouse, Databricks, or Elasticsearch.
- Exposure to data engineering concepts such as ETL/ELT, batch processing, and data pipelines.
- Experience with workflow orchestration tools (Airflow, Prefect, Dagster).
- Familiarity with data visualization libraries (Plotly, Matplotlib, Seaborn).
- Experience with AWS services (S3, EC2, RDS, Lambda).
- Prior experience integrating data services into ERP or business applications.
Soft Skills
- Strong analytical mindset and attention to detail.
- High ownership and accountability.
- Ability to work independently with minimal supervision.
- Clear communication and documentation skills.
- Proactive, solution-oriented approach.
Technical Skills Required:
- Frontend: Proficiency in HTML, CSS, JavaScript, and frameworks like React.js or Vue js.
- Backend: Hands-on experience with Node.js, PHP, or along with frameworks like Express.
- Database: Experience with relational databases like MySQL, PostgreSQL,
- Version Control: Familiarity with Git and Git-based workflows.
- Understanding of RESTful APIs and integration with third-party services.
- Basic knowledge of DevOps practices, CI/CD pipelines, and cloud platforms is a plus.
Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
- Proven experience working on full-stack development projects.
- Strong problem-solving and analytical skills.
The client is currently interviewing candidates who are based in Gujarat
Job Title: Business Development Executive (IT Sales – ERP / SaaS / Cloud)
Location: Coimbatore (Work from Office)
Experience: 1 to 3 Years
Salary: Up to ₹5 LPA
Employment Type: Full-time
Industry: Information Technology (B2B Sales)
About the Role:
We are looking for an enthusiastic Business Development Executive with experience in IT product sales (ERP, SaaS, or Cloud solutions). The ideal candidate will be responsible for driving B2B sales, generating new business opportunities, and nurturing client relationships to achieve revenue goals.
Key Responsibilities:
- Identify, prospect, and engage potential B2B clients for ERP/SaaS/Cloud solutions.
- Understand client requirements and provide suitable technical and business solutions.
- Manage the entire sales cycle from lead generation to closing deals.
- Build and maintain strong, long-term customer relationships.
- Collaborate with the technical and marketing teams to ensure client satisfaction.
- Achieve monthly and quarterly sales targets.
- Stay updated on market trends, competitor activities, and emerging technologies.
Required Skills & Qualifications:
- Bachelor’s degree in Business, IT, or related field.
- 1–3 years of experience in IT Sales / Software Sales / B2B Sales.
- Proven track record in selling ERP, SaaS, or Cloud-based products.
- Excellent communication, negotiation, and presentation skills.
- Self-motivated with a target-driven attitude.
- Ability to work independently and in a team environment.
Perks & Benefits:
- Competitive salary (up to ₹5 LPA) + performance incentives.
- Opportunity to work with innovative tech solutions and a dynamic team.
- Growth and learning opportunities in a fast-paced IT environment.
- Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems and services using object-oriented design, distributed programming, Java/Node/ Python, .Net.
- Hands on experience in delivering high quality software products.
- Gather business and functional requirements from external and/or internal customers and end-users, and translate requirements into technical specifications to build robust, scalable, supportable solutions that work well between a ranges of complex systems.
- Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing, to documentation, delivery and maintenance.
- Provide design reviews for other engineers, including feedback on architecture and design issues, as well as integration, performance and scalability.
- Manage resources on multiple technical projects and ensure schedules, milestones, and priorities are compatible with technology and business goals.
AD Skills:
- Implementing Active Directory Infrastructure
- Expertise on Windows Infrastructure components integration like DNS, DHCP etc.
- Assess Domain Controllers, Domain Architecture, Centralized Migrations, GPO Designs, Windows DNS/DHCP Management and Forest Level Trust Architecture
- Cloud Service integration with Active Directory including Amazon Web Services and Azure Active Directory Services
- Multi Forest/Domain Active Directory and DNS migration
- In depth knowledge of AD Site Topology, OU’s Structure, Group Policies, NTP, LDAP and implementation and AD components
- Good knowledge on AD Security and identity principals
- Strong integration experience of ADFS and integration with the on-prem Active Directory
Job responsibilities of the candidate include
- Politely speaking with customers and understanding their queries.
- Documenting customer queries in system.
- Responding to customer queries based on SOP.
- Min 12th passed
BillTrim uses ML + Human to negotiate and monitor all utility bills such as cable, internet, cell phone, electricity, auto insurance, etc
BillTrim negotiates a better rate and protects our customers from overpaying.
BillTrim is San Francisco-based growing startup funded by well-respected and proven investors.
Why work with us?
BillTrim is here to make history. We are passionate to solve problems.
We deeply care about our customers.
To work on something great, something big not average.
We do not compromise with quality. To make SAAS that customers will love and appreciate.
To witness crazy growth and take your career and take it to new heights.
We believe in one outstanding employee gets more done and costs less than two adequate employees.
Less is better, do not clutter unnecessary text, images, buttons, or even a line of code.
We follow Silicon Valley culture.
Personality traits to become a part of BillTrimmer's famiy:
Go to attitude
Tenacious and hungry to make a name
Willing to learn and adapt
Willing to work on weekends if need be
Filled with curiosity and not afraid to ask questions
Think independently and be open-minded to possibilities
-----------------------------------------------------------
Why We Need You
Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.
We’re looking for someone who will help us with:
- Manage, mentor, and grow an extremely talented and energetic engineering team
- Define our engineering culture and process broadly as our first management hire
- Work closely with product and design in determining the strategy and direction of your team
- Define the development process of the team to create a constructive and efficient work environment
Your Role:
- Lead the development of APIs, customer/developer experience, and supporting systems
- Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
- Experience scaling teams and processes in a high growth environment
- Empower the team to achieve a high level of technical productivity
- A strong belief in high engineer agency, responsibility, and accountability
- Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
- A compassionate but clear and focused approach to leadership
- Ability to ruthlessly prioritize in a chaotic and ambiguous environment
Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)
Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.
Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.
Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.
Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.
Apply only if the answer is yes to all of the following :
- 3+ years of Engineering Manager of team size 10-50 experience
- Proven ability to manage high complexity projects
- Motivated by a fast-paced, high impact environment
- Proactive and comfortable with ambiguity
- Well versed with Hiring as well as Firing
- HAVE worked in a B2C Startup for at least a year?
- CAN join in within 30-45 days?
Full Stack Developer with excellent and strong experience in the design and development of secure and high performing applications/products using MEAN Stack on Cloud-based architecture using DevOps processes.
Roles and Responsibilities
- Developing front end website architecture
- Designing user interactions on web pages
- Developing back end website applications
- Creating servers and databases for functionality
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications
- Working alongside graphic designers for web design features
- Seeing through a project from conception to finished product.
- Designing and developing APIs
- Meeting both technical and consumer needs
- Staying abreast of developments in web applications and programming languages.
Technical Experience/skills & Qualifications required:
- Degree in Computer Science
- 6 to 8 years of experience in Information Technology with at least 4+ years in MEAN stack development
- Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
- Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
- Development experience for both mobile and desktop.
- Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
- Experience with cloud message APIs and usage of push notifications
- Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
- Experience in developing applications on the cloud platform especially AWS
- Familiarity with database technology such as MySQL, Oracle, and MongoDB
- Understanding and implementation of security and data protection.
- Experience working with JIRA and Gitlab
- Maintain code integrity and organization
- Experience working with graphic designers and converting designs to visual elements.
Other Generic and Behavioural Skills
- Experience in Healthcare domain and HIPAA compliance awareness would be a big plus
- Strong team player and ability to adapt to a dynamic and agile environment
- Design thinking and ability to deliver innovative solutions
- Strong organizational and project management skills
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to details
Why should you apply:
- Great opportunity to be a part of booming Healthcare sector and ride the wave
- Big opportunity to work with the leadership team which promotes and encourages innovation-driven thought process and execution
- Opportunity to work with young minds using the latest technologies
- Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
- Fantastic opportunity to grow with the company and achieve great heights of success.
Ability to interact with team members and stakeholders from different cultures within and outside India
Requirements:
- Strong passion for Programming in general and Android App development in specific.
- Strong problem-solving skills.
- Strong system design and architecture skills - specifically for android.
- Curiosity to tinker around, explore new paradigms, and strong zest for continuous improvement.
- Over 4+ years of Android App development experience with strong basics and complete exposure to Android development.
- Idea/experience of unit and instrumentation testing in Android E2E App development and/or experience of developing SDKs is good to have.









