
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

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About AppMaker (by StarApps)
We don’t just build apps; we build massive revenue channels for the world's most exciting brands.
AppMaker is a top-tier, zero-code mobile app builder for Shopify merchants. We empower brands to create stunning, high-performance native iOS and Android apps that drive real growth. We are the trusted engine behind the mobile commerce success of industry leaders and iconic global and Indian brands, including Levi’s, Jockey, XYXX, Rare Rabbit, Supertails, Kalki, and many more.
The Opportunity
The mobile app market is growing at an unprecedented pace, and with $1M ARR, AppMaker is positioned extremely well as a proven leader in this category. We are now looking for a creative, data-obsessed, and AI-native marketer to help us scale our demand generation, expand our global footprint, and elevate our brand presence to the next level.
If you love the intersection of SaaS, e-commerce, and cutting-edge tech, this is your playground.
What You’ll Drive
A. Business Growth & Global Expansion
- Drive International Demand: Execute targeted campaigns to systematically increase demos and pipeline velocity in the North American market.
- Foundation SEO & Ads: Take ownership of our digital foundation by focusing heavily on high-intent SEO and paid ad strategies to drive consistent inbound growth.
- Multi-Channel Execution: Design and optimize high-converting campaigns across email, LinkedIn, YouTube, Instagram, and newsletters.
B. Brand & Community Curation
- Curate Events for B2C Brands: Design, organize, and execute high-impact experiential events tailored for leading B2C and D2C brands.
- Curate Podcasts: Host and curate insightful podcast properties that bring together industry leaders, innovators, and thinkers.
- Curate Social Media Strategy: Build and execute a comprehensive, high-engagement social media strategy to position Appmaker as a thought leader.
Who You Are
- Experienced in the Space: You have 1–4 years of marketing experience, ideally in SaaS.
- AI-Native: You actively use AI tools to multiply your output and optimize your marketing workflows.
- An Experimenter at Heart: You aren't afraid to test new channels, scale what works, and pivot fast based on data.
Bonus Points If You Have:
- Deep knowledge or prior experience within the Shopify ecosystem.
- Experience building highly automated AI outbound workflows.
Why Join Us?
At AppMaker, you will be at the forefront of the mobile commerce revolution, working from our Pune office with a fast-moving, innovative team. You’ll get the creative freedom to test bold ideas, the resources to capture the global market, and the opportunity to grow your career alongside a rapidly scaling global SaaS product.
Ready to build the future of mobile commerce? Apply now.
We are looking for a proactive and enthusiastic Pre-Sales Intern to join our team. You’ll work closely with our Sales team and hiring managers to support day-to-day operations while learning the inner workings of a fast-paced startup.
Key Responsibilities:
- Make outbound calls to potential leads (data provided)
- Qualify leads based on predefined criteria
- Schedule product demos with the Business Development Manager (BDM)
- Maintain and update lead records in CRM or tracking sheets
- Follow up with leads via phone, email, or WhatsApp
- Share key lead insights and feedback with the sales team
- Assist with basic market or competitor research
- Maintain confidentiality of client and lead information
Skills in the spotlight:
- Strong interest in Sales functions.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks and meet deadlines.
What We Offer
- Hands-on learning with a growing tech startup.
- Opportunity to work on real-time recruitment and HR strategy projects.
- Flexible working hours and hybrid work model.
- Mentorship from experienced Sales professionals.
- Certificate of completion and recommendation letter based on performance.
Job Type: Internship
Contract length: 3 months
About the job
How to apply -
Please follow the steps below :
1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/62
2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here.
a.) https://app.wishup.co/test
3) Initial Discussion
4) Interview with Hiring Manager - 1
5) Interview with the Hiring Manager - 2
6) Interview with Hiring Manager - 3
About the role, Keynotes:
- Profile – Content Writer/Senior Content Writer
- Role – Full-time
- Grade – Associate / Senior Associate
- Location – Remote - Work from home / anywhere
- Work Days – Mon to Fri
What you’ll do?
- Coordinate with business heads and peers to gather information and manage all digital content and messaging, including articles, customer success stories, case studies, blogs, newsletters, press releases, media questionnaires, email campaigns, and use cases that can be shared on various channels.
- Develop content strategies to reach the desired target audience and marketing goals effectively.
- Create Conversion-centric advertising copywriting (Facebook, Instagram, Google Ads).
- Create SEO-driven content (should have a strong knowledge of SEO).
- Proofread and edit content for errors and inconsistencies to improve readability.
- Branding strategy know-how and knowledge about the content funnel.
- Create a content calendar that supports key marketing strategies and priorities.
- Write content
What are we looking for?
- 3 plus years of proven experience owning content for a B2B or SaaS company.
- Excellent written communication skills and ability to write concise, clear, and compelling content for various audiences.
- Excellent organizational and time management skills & ability to multitask.
- Ability to work creatively and quickly in a fast-paced, deadline-driven environment..
- Creative thinking with a flair for intuitive storytelling.
- Strong understanding of SaaS and other internet-based software products.
What’s in it for you?
- Receive a more-than-competitive salary plus benefits
- Performance-driven and transparent work culture
- Enjoy a culture with opportunities for growth and learning
About Wishup
Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.
Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, and DCE.
Profile – Senior Production Manager
Company: Fast-growing Indian retail sweet and snacks brand
Location: Lawrence Road Industrial Area, Delhi
Work Mode: Work From Office (Factory-Based)
Experience: 15+ years of hands-on factory floor experience
Industry Experience: Minimum 5+ years in Namkeens / Snacks / Indian Food Manufacturing
Work Schedule: 6 days a week
It is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.
Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.
- Role Overview
- The Senior Production Manager will lead and manage end-to-end manufacturing operations at the factory.
- This is a hands-on, factory-floor leadership role requiring deep experience in namkeens and snack production.
- The role will be critical in ensuring production efficiency, quality consistency, hygiene standards, and scalability as the business grows.
- The individual will work closely with founders, quality, supply chain, and operations teams to build robust production systems without compromising on taste, safety, or clean-label commitments.
- Key Responsibilities
- Oversee daily production planning and execution to meet volume, quality, and cost targets.
- Manage factory-floor operations, workforce planning, and shift management.
- Ensure inventory is readily available, both raw material & packaging material
- Ensure adherence to food safety, hygiene, and regulatory compliance standards.
- Optimize production processes to reduce wastage, improve yield, and enhance efficiency.
- Drive continuous improvement initiatives across manufacturing operations.
- Ensure consistency in taste, texture, and quality across batches, especially for namkeens and snack products.
- Collaborate with procurement and supply chain teams to ensure raw material availability and cost efficiency.
- Train, mentor, and manage production staff, supervisors, and line managers.
- Build and sustain a strong, performance-driven factory culture.
Desired Skills & Qualifications
- Minimum 15 years of experience working on the factory floor
- At least 5 years of specialized experience in namkeens, snacks, or similar Indian food categories.
- Strong hands-on knowledge of production processes, machinery, hygiene standards, and food safety regulations.
- Proven experience in scaling production for growing brands and improving operational efficiency.
- Ability to manage large factory teams and solve real-time production challenges.
- Practical, execution-focused leadership style with strong on-ground presence.
- Degree in Food Technology, Food Processing, or equivalent
Why Join Us
- Be part of building a ₹1000 Cr consumer brand from the ground up
- Opportunity to work closely with founders and leadership
- Long-term wealth creation through ESOP participation
- High ownership, high impact role in a fast-scaling organization
- Knowledge on CAMPUS LAN Architecture and implementation
- Having exposure to Cisco’s latest technologies like SDA, DNAC
- Hand-on experience on designing and implementing Cisco SDA
- Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.
- Hands On expertise on Cisco Prime, ISE, Cisco Meraki
- Hands on and troubleshooting SDA
- Experience on L 3
- Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end-users.
- Proven experience with writing business documents such as proposals, Statement of work, and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
- Collaborates with the client, Tech Head(s), and Dev Team to determine project scope, vision, challenges, risks, and assumptions
- Clearly identify and periodically document project stakeholders and establish customer groups, as well as their characteristics.
- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with stakeholders and the project teams to prioritize collected requirements using Agile methodologies.
- Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are accurately interpreted.
- Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Getting project sign off from stakeholders upon completion of a phase/project
- Ensure adherence towards PMO and CMMI processes
- Helps PMO in process enhancement, roll-out, tracking, and reporting
- Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
- Provides guidance and/or instruction to junior staff members.
Product marketers play a crucial role in positioning products/services the right way to the right people because they have a deep understanding of your target customers and how our products and services fulfil their needs. As a product marketing specialist, you will be on the team responsible for telling the world (and enterprises) the story of our product. You will be expected to be an avid advocate for our product feature set and its benefits. We’re looking for a passionate, go-getter who will have the opportunity to make a big impact on a tightly knit team that is building enterprise software.
This could be an excellent opportunity to take your career to the next level and learn a lot more along the way, hopefully you’ll teach us a few things too!
Typical Responsibilities:
- You will be required to create product content (e.g. sales enablement documentation, case studies, product videos, website copy, blog posts, Quora/forum responses) to articulate the benefits of our products to the world.
- Work on thetactical campaign execution. Daily hands-on work will include email builds/sends, landing pages, dynamic content, A/B tests, list imports, and database management.
- You will also set up, test, maintain, and report on recurring and triggered campaigns. Improve initiatives around lead targeting, A/B testing, and deliverability.
- You may be required to manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant.
- You will be expected to build product page content, optimize the conversion paths on those pages, and use dynamic call-to-action to create and test buyer stage-specific calls-to-action.
- Manage both on-page SEO and off-page SEO for the company.
- Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.
- Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions. Track lead generation activities.
- Hands-on programming expertise in Java OR Python
- Strong production experience with Spark (Minimum of 1-2 years)
- Experience in data pipelines using Big Data technologies (Hadoop, Spark, Kafka, etc.,) on large scale unstructured data sets
- Working experience and good understanding of public cloud environments (AWS OR Azure OR Google Cloud)
- Experience with IAM policy and role management is a plus
Requirements:
Bachelor’s or Master’s Degree in Computer Science, Engineering or related field of study.
3+ years of experience in developing web applications using Javascript, HTML, CSS.
2+ years of experience using ReactJS
Skill Set:
- Expert in Reactjs
- Proficient understanding of web markup, including HTML5, CSS3, client-side scripting and JavaScript frameworks, including jQuery.
- Good understanding of server-side CSS, pre-processing platforms, such as LESS and SASS
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image.
- Familiarity with tools such as Gimp or Photoshop is a plus.
- Good understanding of cross-browser compatibility issues and ways to work around them









