
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

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Job Description :
- Lead Graphic Design Projects & Team: Oversee and guide the designers across multiple projects, ensuring that designs are visually compelling, consistent, and aligned with brand guidelines and project objectives.
- Work closely with fellow designers, internal teams, to define design requirements, align on visual goals, and ensure designs meet project brief.
- Develop high-quality visual assets for both digital and print, including logo & branding, website graphics, social media content, email campaigns, brochures, banners, and other marketing collateral.
- Design Iteration & Feedback: Provide feedback, iterate on designs, and refine visuals based on inputs and user feedback to ensure the final product aligns with business goals and user needs.
- Branding & Identity: Contribute to the development and maintenance of brand guidelines, ensuring consistency in design across all touchpoints and platforms, both digital and print.
- Mentorship: Provide guidance and mentorship to junior designers & Interns, helping them enhance their design skills, follow best practices, and grow in their careers.
- Stay up-to-date with emerging design trends, tools, and technologies to ensure the creative team remains innovative and competitive in design practices.
Please fill this Google form - https://forms.gle/PsZ9E3VM1RZgkh7M9
Skills:
Indesign Design
Logo Designer
Branding Designer
Graphic Designing + Product designing
Packaging Designer
- Hands-on experience in web development with PHP.
- Strong understanding of object-oriented programming.
- Proven ability to independently handle projects.
- Knowledge of jQuery and MVC frameworks.
- Familiarity with modern PHP frameworks like Symfony and Laravel is a plus.
- Creative problem solver with a strong desire to learn and grow.
- Ability to collaborate effectively within a team.
- Work experience in the Codeigniter framework is preferred.
ROLES AND RESPONSIBILITIES:
- 2-4 years of experience designing in consumer-focused product companies. (Bonus points if you've worked in startups or fintech!)
- Gather requirements from stakeholders, derive problem statements and plan design engagements. Also, proactively launch efforts to improve different aspects of the product.
- Ensuring design quality, consistency, and coherence within the product.
- Design flows and experiences that are incredibly simple and elegant.
- Collaborate and conduct user research and evaluate user feedback on designs and do iterations according to feedback.
- Experiment and validate design ideas and opinions.
- Expert-level understanding of the design tools (Figma/Adobe Suite/etc.) It would be a bonus if you know exactly how to create super cool micro-interactions using any tool like Principle, AfterEffects or ProtoPie.
- A collaborative team player who can work well with Product, Engineering, Business and Customer experience teams to ensure that everyone is aligned with the design vision.
IDEAL CANDIDATE:
- You've a tech mindset. Although, you are not expected to code.
- You have strong opinions, loosely held
- You spend time agonising over the meta-design details but know when to choose progress over perfection.
- You have experience designing cross-platform experiences, from the web to native mobile.
- You know how to use Al tools like Midjourney.
WHAT WE VALUE?
- Having a great taste/intuition is important to move fast.
- You take the shot like an artist - You decide fast and deliver right
- You are the CEO of what you do - You show ownership and make things happen.
- You own the overall experience including copy, graphics, etc.
Hiring Flutter Mobile Application developer for Indore location for our IT Company Logical Soft Tech Pvt ltd, Indore(M.P)
Job Location : Indore, Madhya Pradesh ( Please only who can come for interview only need to apply)
1) Experience :- Minimum 1 year experience in Flutter Mobile app app development needed
2)Should have very good knowledge in Flutter dart and flutter flow framework both design and development.
3) Should have great expertise in Json parsing ( server based Rest api integration), 3rd party api integration, chat , notification, social media integration, payment gateway.
4) Should be expert in completing the work on time and meet the deadline of the project.
4) Should be good enough to work in team or individual by understanding the requirement and working professionally
5) Great team player, polite behavior , immediate joiner or within 15 days will be preferred.
**
If you meet above job criteria , Please share the cv and come for the interview or can call on given HR number if any queries ( between 11:00 A.M to 7:30 P.M)
Company name : Logical Soft Tech Pvt Ltd
Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,
Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P
Contact : - +91-82.698.297.29(HR), +91-78.69.73.15.95(HR), +91-741.595.09.19(HR), +91-82.10,25.18.24 (technical Department)
**For complete fresher we have internship program also on live projects with our technical developer team*
Software Engineer (Web/UI Engineer)
Please apply only if you satisfy work experience requirements Our Vision , we are building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together, technology, content, and community, we would love to talk to you. looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact. Responsibilities ● Own the end-to-end development and launch of features on the web ● Participate in scoping, planning discussions with the designers, PMs, and Leads ● Conceptualize and develop prototypes quickly ● Develop and own launch plans ● Identify opportunities and implement solutions to improve the performance and the architecture of our web stack ● We will depend on this person to set-up/improve the fundamental architecture of our web apps and so it is highly desirable to have someone who has worked extensively on React codebases. Required Skills ● Solid understanding of HTML and CSS ● Strong proficiency in JavaScript ● Responsive Web pages ● React preferably with Typescript ● Has worked with the react ecosystem for eg, redux, react-query, react-router etc. ● At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C) ● Work with Rest APIs Good-to-have Skills ● Next.js ● Knowledge of deployment and hosting react apps
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model.
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux) OR React Hooks
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus, React Hooks
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
Work Experience and Educational Qualification
- At least 3 years of experience in React/ReactJs
- Should have led a team of at least 2 members
This role is for Work from the office.
Job Description
Roles & Responsibilities
- Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
- Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
- Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
- Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
- Analytics and analysis of data and provide insights and recommendations
- Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
- Work with the product team in developing new features, identifying solution gaps, etc.
- Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.
Skills & Experience
- At least 2+ years of experience in IT Infrastructure Management
- Experience in working with large-scale IT infra, including applications, databases, and networks.
- Experience in working with monitoring tools, automation tools
- Hands-on experience in Linux and scripting.
- Knowledge/Experience in the following technologies will be an added plus: ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.
Designation: Business Development Executive
Role: International IT Project Acquisition
Responsibilities:
·Identify strong potential prospects and generate quality leads from designated target geographies.
·Using different online research tools to extract the contact information of prospects.
·Handle the initial discussions and collect the strategic information about the prospects through cold calling, e-mailing LinkedIn, and other sources.
·Identify the decision-maker through different channels and ensuring the optimum conversion within a short span of time.
·Understand complex requirements of the prospects and bringing up the projects for the company.
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
Skill & Experience Required
·Good written and oral communication without MTI is must
·Strong research and analytical skills.
·Proficient with international Call Centres with a minimum of 1-2 years of US & Australian IT project acquisition experience.
·Strong interpersonal skill, ability to handle the profiles independently and in a team.
Experience: 1-2 Years
Strong communication skill in English
Education: Any Bachelor Degree/ Post Graduation
Shift: US & Australian Shifts
Job Location: Cochin
Salary: Best in the industry
• Netcool/Omnibus Administration such as lookup, rules file, Props file etc.
• Omnibus probes : MTTRAPD, EIF , PING etc.
• Application monitoring and troubleshooting, operational category resolution and SLA notification configuration.
• Providing Support for various issues time to time
• Old alarms reporting on netcool
• Alarm Clearance and delay issues
• Synthetic Alarms issue’s for MATE.
• Auto TT issues
• Should be flexible to rotational shifts and shift timings (as per the roster),
. willingness to do on call support etc











