
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

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Job Title : Full Stack Engineer (Python + React.js/Next.js)
Experience : 1 to 6+ Years
Location : Bengaluru (Indiranagar)
Employment : Full-Time
Working Days : 5 Days WFO
Notice Period : Immediate to 30 Days
Role Overview :
We are seeking Full Stack Engineers to build scalable, high-performance fintech products.
You will work on both frontend (Typescript/Next.js) and backend (Python/FastAPI/Django), owning features end-to-end and contributing to architecture, performance, and product innovation.
Main Tech Stack :
Frontend : Typescript, Next.js, React
Backend : Python, FastAPI, Django
Database : PostgreSQL, MongoDB, Redis
Cloud : AWS/GCP, Docker, Kubernetes
Tools : Git, GitHub, CI/CD, Elasticsearch
Key Responsibilities :
- Develop full-stack applications with clean, scalable code.
- Build fast, responsive UIs using Typescript, Next.js, React.
- Develop backend APIs using Python, FastAPI, Django.
- Collaborate with product/design to implement solutions.
- Own development lifecycle: design → build → deploy → monitor.
- Ensure performance, reliability, and security.
Requirements :
Must-Have :
- 1–6+ years of full-stack experience.
- Product-based company background.
- Strong DSA + problem-solving skills.
- Proficiency in either frontend or backend with familiarity in both.
- Hands-on experience with APIs, microservices, Git, CI/CD, cloud.
- Strong communication & ownership mindset.
Good-to-Have :
- Experience with containers, system design, observability tools.
Interview Process :
- Coding Round : DSA + problem solving
- System Design : LLD + HLD, scalability, microservices
- CTO Round : Technical deep dive + cultural fit
Position: - SEO Manager/ Analyst/ Strategist/Specialist
SEO Manager Responsibilities Include:
➢ Developing and implementing effective search engine optimization (SEO) strategies
Coordinating content, design, social media, and other activities.
➢ Managing offsite and onsite optimization projects and reporting on performance
Job brief
➢ We are looking for an SEO Manager to coordinate SEO efforts, including onsite and
offsite optimization and keyword expansion research. You’ll also oversee paid search
campaigns to ensure their success.
➢ We are looking for an analytical and perceptive professional who is a skilled communicator and able to collaborate with various teams. Current knowledge of SEO practices and techniques is essential to this role.
➢ Your goal will be to ensure that content is search-engine friendly and optimized to increase our company’s profitability.
Responsibilities
➢ Develop and execute successful SEO strategies
➢ Manage team of SEO Specialists
➢ Conduct keyword research to guide content teams
➢ Review technical SEO issues and recommend fixes
➢ Optimize website content, landing pages and paid search copy
➢ Direct off-page optimization projects (e.g., link-building)
➢ Collect data and report on traffic, rankings and other SEO aspects
➢ Work with social media and PPC teams to optimize campaigns
➢ Keep abreast of SEO and integrated marketing trends
➢ Coordinating with vendors for digital activities like Page changes, Design changes, Integrations, APP, Server.
Requirements
➢ Proven experience as SEO Manager.
➢ Knowledge of standard and current SEO practices
➢ Knowledge of HTML/CSS
➢ Experience with SEO reporting
➢ Familiarity with relevant tools (e.g., Conductor, Screaming Frog, MOZ) and web analytics tools (e.g., Google Analytics, Web Trends)
➢ Excellent communication skills
➢ Strong organizational and leadership skills➢ Analytical mindset with numerical aptitude
➢ Minimum 3 years of relevant experience
CTC – 4Lac – 6Lac pa
Job Location: - Andheri
Qualification: - Any Graduate / MBA
We are looking for a skilled Node.js Developer with PHP experience to build, enhance, and maintain ERP and EdTech platforms. The role involves developing scalable backend services, integrating ERP modules, and supporting education-focused systems such as LMS, student management, exams, and fee management.
Key Responsibilities
Develop and maintain backend services using Node.js and PHP.
Build and integrate ERP modules for EdTech platforms (Admissions, Students, Exams, Attendance, Fees, Reports).
Design and consume RESTful APIs and third-party integrations (payment gateway, SMS, email).
Work with databases (MySQL / MongoDB / PostgreSQL) for high-volume education data.
Optimize application performance, scalability, and security.
Collaborate with frontend, QA, and product teams.
Debug, troubleshoot, and provide production support.
Required Skills
Strong experience in Node.js (Express.js / NestJS).
Working experience in PHP (Core PHP / Laravel / CodeIgniter).
Hands-on experience with ERP systems.
Domain experience in EdTech / Education ERP / LMS.
Strong knowledge of MySQL and database design.
Experience with authentication, role-based access, and reporting.
Familiarity with Git, APIs, and server environments.
Preferred Skills
Experience with online examination systems.
Knowledge of cloud platforms (AWS / Azure).
Understanding of security best practices (CSRF, XSS, SQL Injection).
Exposure to microservices or modular architecture.
Qualification
Bachelor’s degree in Computer Science or equivalent experience.
3–6 years of relevant experience in Node.js & PHP development
Job Summary:
We are seeking a skilled and detail-oriented Performance Test Engineer with hands-on experience in Apache JMeter and Micro Focus LoadRunner. The ideal candidate will be responsible for planning, designing, scripting, executing, and analyzing performance tests to ensure applications meet performance requirements and SLAs.
Key Responsibilities:
- Design and develop performance test plans, test scripts, and test scenarios using JMeter and LoadRunner.
- Execute load, stress, endurance, and spike tests on web-based and client-server applications.
- Analyze performance test results and provide recommendations for performance tuning and improvements.
- Work closely with development, QA, and infrastructure teams to identify bottlenecks and performance issues.
- Monitor and collect performance metrics (CPU, memory, throughput, response time, etc.).
- Automate performance test scripts where applicable.
- Prepare detailed test reports and present findings to stakeholders.
- Contribute to capacity planning and forecasting based on performance testing data.
- Maintain and manage performance testing environments and test data.
Required Skills & Experience:
- 3+ years of hands-on experience in performance testing.
- Strong expertise in Apache JMeter and LoadRunner (VuGen scripting, Controller, Analysis).
- Experience with analyzing server logs, monitoring tools (e.g., Dynatrace, AppDynamics, Grafana, etc.).
- Solid understanding of web technologies (HTTP, REST APIs), protocols, and networking concepts.
- Proficient in scripting languages (Java, JavaScript, C, or Python) for test automation.
- Familiarity with CI/CD tools (e.g., Jenkins, Git, Maven) and integrating performance tests into pipelines.
- Good understanding of relational databases and ability to write SQL queries.
- Experience in Agile/Scrum environments.
Preferred Qualifications:
- Certifications in performance testing tools (e.g., Micro Focus LoadRunner Certification).
- Knowledge of cloud platforms (AWS, Azure, GCP) and experience testing cloud-native applications.
- Experience in testing microservices and containerized applications (Docker, Kubernetes).
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Ability to work independently and as part of a cross-functional team.
Education:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
We are seeking an experienced Senior Java Developer specializing in Spring Boot and Apache Camel to join our team. This individual will be responsible for designing, developing, and implementing robust, scalable, and high-performance applications. You will work on complex projects and integrations, leveraging Spring Boot and Apache Camel to streamline business processes and message routing.
Key Requirements:
- 5+ years of experience in Java Development, specifically with Spring Boot.
- Proven experience in using Apache Camel for integrating distributed systems.
- Solid understanding of microservices architecture and RESTful API development.
- Proficiency in Java-based middleware technologies.
- Strong knowledge of message queues (e.g., RabbitMQ, ActiveMQ, Kafka) and their integration with Apache Camel.
- Experience with cloud services such as AWS, Azure, or GCP is a plus.
- Familiarity with CI/CD pipelines and automated deployment processes.
- Experience with Agile development methodologies.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
Bonus Skills:
- Experience with Docker and Kubernetes for containerization and orchestration.
- Knowledge of Apache Kafka for event streaming.
- Experience with modern development tools like Git, Jenkins, and JIRA.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for career advancement and skill development.
- Flexible working hours and the ability to work remotely.
- Competitive salary and benefits.
Snowflake SRE JD
Your Role Accountabilities
- Primarily responsible for administrating Snowflake environments on AWS
- Identify, tune, and fix the performance issues on priority.
- Diagnose and troubleshoot Snowflake related errors and work with team to raise support tickets, follow ups and help to resolve them.
- Implement security, roles, users and privileges using the best practices.
- Provide database/objects recovery as need on basis.
- Design, identify and implement high performing and highly available data warehouse solutions.
- Create database, schema, tables, views, data sharing
- Create Snowflake utilization and capacity/cost plans, identifies, and provide solution for abnormalities.
- Proactively identify, design, and implement process improvements like automating manual processes
- Stay up-to-date with the latest features and best practices in Snowflake administration
- Follow existing database runbooks, create and maintain new runbooks for new and improved processes
- Provide 24X7 On-call support by participating in rotation schedule.
Qualifications & Experiences
- Bachelor's degree in computer science, information systems, or information technology.
- 10+ years of experience as a database administrator.
- Minimum 5+ years of hands-on administration experience, from setting up the Snowflake environments to successfully administering it (AWS preferred)
- Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing Unix shell scripting, Python etc.
- Some experience with AWS with knowledge of S3, EC2, VPC, IAM, Security, Networking etc.
- Ability and experience with the development of processes and procedures to standardize Database configuration
- Extensive experience with implementation and maintenance of Disaster Recovery and High availability.
- Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious.
- Ability to provide technical documentation and project plans for technical staff members.
- Excellent communication, presentation, and customer relationship skills.
- Excellent organizational and time management skills to handle multiple tasks simultaneously
- Ability to provide 24/7 support.
The desired candidate is required to build and maintain scalable web applications.
Job Description:
Candidate should ideally be a B.E/B.Tech graduate with around 3 to 5 years of experience, with core T-SQL scripting , performance tuning, SSIS, NOSQL skills. The current role requires a core T-SQL , NoSQL and SSIS developer. The SQL Developer will be responsible for:
- Creating & designing database and all database objects such as tables, views, StoredProcedures, functions etc.
- Writing and troubleshooting simple to complex SQL scripts, stored procedures, views, functions, etc. as per the requirement.
- Troubleshooting and fixing all performance issues with respect to databases (objects & scripts).
- SQL Query tuning and performance tuning.
- Develop/migrate existing scripts to SSIS.
- Maintaining referential integrity, domain integrity and column integrity by using the available options such as constraints, etc.
- Maintaining database objects (like tables, views,Stored Procedures) performance by following the tuning tips like normalization, indexes, etc.
- Importing and exporting the data from different sources using tools, writing required scripts.
- Works closely with other members of the team to accomplish the projects.
- Assists project teams to design and develop core business components utilizing industry-accepted analysis and design standards.
- Provides and/or assists with, project management and project leadership.
- Create and maintain documentation for all the projects.
- Working with NOSQL databases (Mostly on MongoDB) .
PRIMARY SKILLS:
TSQL, SQL, NoSQL, Performance Tuning, SSIS, Import & Export of data from different data sources and from different formats.
SECONDARY SKILLS:
Database Administration
REQUIRED SKILLS:
- 3+ years of professional experience in working with MSSQL Server 2008 and above.
- 3+ years of professional experience in writing TSQL scripts.
- Thorough experience in SQL query tuning and performance tuning.
- Experience in developing and maintaining SSIS packages.
- Experience in working with NoSQL databases. MongoDB would be preferable.
- Fluent knowledge of MSSQL server DBA.
- Should be a good team player and should possess good attitude and work ethics.
- Should possess excellent communication and written skills.
PREFERRED SKILLS:
- MSSQL DBA.
- SSIS.
- NOSQL, MongoDB
- Minimum 3+ years of ReactJS Web Application development
- Minimum 3+ years of Node.js server-side rendered development
- Experience developing and supporting enterprise-grade applications
- Experience working with Docker or kubernetes
- Strong ability to troubleshoot / debug issues
- Experience integrating REST APIs, ability to quickly pick up new APIs/SDKs
- Capable of working in a fast-paced agile environment
- Strong discipline in documenting engineering processes and best practices
- Disciplined in writing unit tests, test code coverage












