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ECPL- ExpertCallers Solutions Private Limited logo
International Sales Process- US Shift
ECPL- ExpertCallers Solutions Private Limited
International Sales Process- US Shift
ECPL- ExpertCallers Solutions Private Limited's logo

International Sales Process- US Shift

at ECPL- ExpertCallers Solutions Private Limited

1 - 5 yrs
₹4L - ₹5L / yr
Gubbi Cross (Towards Dodda Gubbi, Kuvempu Layout, Kothanur, Bengaluru, 560077
Skills
Communication Skills

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.


Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.


We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

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