
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

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Mandatory Skills
- Proficient in automating Test cases using Python / C++
- Should have work on RAN or Core Network on LTE / 4G, 5G , 3G
- Should have done Protocol Conformance Testing / RF Conformance Testing / Carrier Acceptance Testing
- Should be able design test cases.
- Should have worked on protocols / network element like NAS/SIAP / RRC / PHY MAC / GCF / MME / SGW / PGW / PCRG / eNodeB / UTRAN / RACH
Good to Have
- Test automation framework & test suite development using Python or platform specific development expertise
- Experience in 5G will be an added advantage
- Interop testing and validation with chipset vendors / OEMs / Service Providers
What kind of profile will not be suitable
- Only RF Optimization
- Only Field Testing
- Only Log Analysis
- Network Monitoring & configuration
ABOUT THE ROLE
We are seeking a highly skilled and experienced Project Manager to join our dynamic team. As the Project Manager - Automobile, you will be responsible for overseeing the planning, execution, and successful completion of projects related to the development and implementation of alternative gas fuel systems for automobiles. You will collaborate with
cross-functional teams, including engineering, production, procurement, and quality assurance, to ensure project milestones are achieved within the defined scope, timeline, and budget.
The ideal candidate should possess a strong background in automotive engineering and project management, with a proven track record of delivering projects on time and within budget.
Requirements: 7+ years of proven experience as a Project Manager in the automotive industry, preferably in alternative fuel systems or related fields.
Responsibilities:
● Lead and manage the end-to-end project lifecycle, including project initiation, planning, execution, monitoring, and closure.
● Define project scope, goals, and deliverables in collaboration with stakeholders and senior management.
● Develop detailed project plans, schedules, and budgets, and ensure adherence to project timelines and budgetary constraints.
● Coordinate and collaborate with cross-functional teams to assign project tasks and ensure efficient utilization of resources.
● Monitor project progress, identify potential risks, and develop mitigation strategies to ensure timely completion of deliverables.
● Conduct regular project status meetings and provide progress updates to stakeholders and senior management.
● Establish and maintain strong relationships with customers, suppliers, and other external stakeholders.
● Ensure compliance with industry standards, regulations, and quality assurance processes throughout the project lifecycle.
● Identify process improvements and drive continuous improvement initiatives to enhance project management methodologies and efficiency.
● Prepare and present project reports, including project status, financials, and key performance indicators, to senior management.


✓ Prior experience in multi-screen User Interface/User
Experience in product design and development.
✓ Very strong knowledge in
• Software design, design patterns, architecture
and best practice
• UI technologies and frameworks
o ES6 JavaScript / TypeScript
o ReactNative/ReactJS – including modern
concepts of Server rendering, React
server components, Server actions.
o Redux
o CSS - Responsive design
• Android/iOS native development experience
• Agile & DevOps methodologies (Scrum, SAFe
frameworks)
• Testing- Unit, Functional & performance
Experience
About the company:
At GullySales, we understand that a strong sales and marketing strategy is essential for business success. That's why we offer a wide range of services to help businesses of all sizes reach their goals. Whether you need help with branding, digital marketing, sales training, lead generation or more, our team of experts has the skills and experience to help you succeed.
Remote from preferred locations: Mysuru/Mysore, Chennai or Hyderabad
Title:
Field Sales Representative
Job Summary:
A field sales job involves selling products or services directly to customers in their designated geographical area or territory. This role requires frequent travel to client sites, conducting face-to-face meetings, and presenting product offerings to potential customers.
Responsibilities:
1. Prospecting and Lead Generation
2. Customer Engagement
3. Sales Presentations
4. Sales Negotiation
5. Account Management
6. Sales Reporting
7. Market Intelligence
9. Travel: Regularly travel within the assigned territory to meet clients, attend conferences, and participate in industry events.
Requirements:
- A valid driver's licence and a two wheeler of your own.
- Proven track record in field sales or relevant sales experience, preferably in the same industry. Freshers are also accepted.
- Excellent communication, interpersonal, and presentation skills.
- Strong negotiation and closing abilities.
- Self-motivated and target-driven with the ability to work independently.
- Proficiency in using CRM software and other sales tools.
- Willingness to travel extensively within the assigned territory.
Company website:

WordPress Developer Responsibilities:
- Meeting with clients to discuss website design and function.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
WordPress Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Proven work experience as a WordPress developer.
- Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
- Knowledge of code versioning tools including Git, Mercurial, and SVN.
- Experience working with debugging tools such as Chrome Inspector and Firebug.
- Good understanding of website architecture and aesthetics.
- Ability to manage projects.
- Good communication skills.


Roles and responsibilities:
- Designing and implementing new features and functionality.
- Developing custom themes with WordPress by working with HTML, CSS, responsive frameworks, JavaScript, and ready-made theme development experience.
- Strong knowledge of Woo Commerce.
- Ensuring high-performance and availability, and managing all technical aspects of the CMS.
- Helping formulate an effective, responsive design and turning it into a working theme and plugin.
- HTML to WordPress Conversion.
- Should know versioning tools such as Git, Mercurial, or SVN.
Required Candidate profile:
- Good Understanding of OOPs Programming concepts.
- Strong knowledge of JQuery, Bootstrap, PHP, JavaScript, CSS, HTML.
- Knowledge of HTML to WordPress.
- Knowledge of PSD to WordPress Integration.
- Knowledge of Individual and child page template development.
- Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
- Should have excellent verbal & presentation skills
- Knowlege of local language is a must
- Should be inovative and target driven
- Willing to travel
- Demonstrate honesty & integrity



- 5-7 years of experience on Android Java-based mobile applications and systems development
- Strong command of Android Java. Exposure towards Android SDK
- Strong knowledge of the various packages on the Android App development stack layouts, intents, widgets, content providers, touch handling, drawing, location services, media interfaces, network, storage, security/cryptography, SQLite, etc.
- Knowledge of web services and serialization techniques like REST, SOAP, XML, JSON & framing
- A strong penchant for Object-Oriented Design and CS fundamentals
- Experience in working with version control, bug tracking, continuous integration, and other productivity enhancement software like TFS, Bugzilla, Jira, etc.
- Prior experience in working in Agile software methodologies
- Taking responsibility and ownership in the team's work, team player, and good communication skills
- Hands-on experience in developing native Android applications.
- Understanding of Android design patterns, memory management, file I/O, concurrency, and multithreading.
- Knowledge of working with network & battery optimizations, APIs, external libs, SDKs, Analytics, UI, visualizations & animations
- Preferred knowledge on Connectivity, Bluetooth protocols/ BLE.
- Working knowledge and hands-on with Database management such as SQL and contemporary technologies at their backend
- Experience in Unit Testing and TDD practices. Usage of Junit/Mockito/Espresso kind of test frameworks
- Eclipse or any IDE usage
- Published one or more applications in an Android marketplace and knowledge on the process of making the app live.
- Experience in working on applications with react native is a plus.
- Able to create a UI and UX that would make the app simple to use and delight users.
- Able to fix the occurring bugs and iteratively improve the app, include newer features, and keep the app up to date with all the Android updates/ libraries that will be released.
- Have an eye for new upcoming technologies and be able to evaluate and implement the same to enhance development efficiency.
- To succeed in this role, you should have the following skills and experience
- B.E/B.Tech/M.Tech/MCA or equivalent qualification

