
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

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Job Title : IBM MQ Administrator
Experience : 8+ Years
Locations : Bangalore / Pune / Hyderabad
Positions Open : 5
Shift Timings :
- 07:00 AM – 04:00 PM IST
- 02:00 PM – 11:00 PM IST
- 10:30 PM – 07:30 AM IST (Night Shift)
Work Mode : Hybrid (3 Days Work from Office)
Job Summary :
We are seeking experienced and skilled IBM MQ Administrators to join our team.
The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.
This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.
Key Responsibilities :
- Administer, monitor, and support IBM MQ infrastructure.
- Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
- Configure and maintain AppConnect integrations.
- Perform regular system health checks, maintenance, upgrades, and patch management.
- Monitor message queues, logs, and system performance for timely issue resolution.
- Work in a multi-shift environment and provide on-call support as needed.
- Collaborate with application and infrastructure teams to support deployments and troubleshooting.
Must-Have Skills :
- IBM MQ Administration
- IBM WebSphere
- Apache Tomcat
- AppConnect
- JBoss
- Apache HTTP Server
Good-to-Have Skills :
- IBM WebSphere Application Server (WAS)
- Microsoft IIS
Job Title: Senior Devops Engineer (Full-time)
Location: Mumbai, Onsite
Experience Required: 5+ Years
Job Description
We are seeking an experienced DevOps Engineer to build and manage infrastructure for a FinTech product company operating with stateful microservices. The deployment environments include hybrid cloud and on-premise setups. The ideal candidate must have strong production experience with Kubernetes, cloud platforms, and infrastructure automation.
Key Responsibilities
- Design, build, and manage infrastructure for stateful microservices (databases, queues, caching layers).
- Work on Kubernetes environments—both managed (EKS/AKS/GKE) and self-managed clusters.
- Build, enhance, and maintain custom Helm Charts for complex deployments.
- Set up and manage CI/CD pipelines using ArgoCD, FluxCD, or similar GitOps tools.
- Architect and optimize multi-tenant deployment models.
- Implement and manage high availability, load balancing, certificate management (SSL/TLS).
- Design deployment architectures based on business requirements.
- Manage cloud infrastructure on AWS/Azure including VPC, IAM, cloud networking, and security.
- Work with Infrastructure-as-Code (IaC) tools (Terraform/CloudFormation/Pulumi), including writing reusable modules.
- Monitor, troubleshoot, and optimize performance across production environments.
- Ensure security best practices in networking, access control, and secrets management.
Mandatory Skills
- 5+ years of DevOps experience in product-based companies (not services/consulting).
- Strong hands-on experience with stateful microservices in production.
- Deep expertise in Kubernetes (managed + self-managed).
- Strong ability to write custom Helm Charts.
- Experience with multi-tenant production environments.
- Expertise in AWS or Azure (cloud networking, IAM, VPC, security groups, etc.).
- Experience setting up GitOps-based CI/CD (ArgoCD/FluxCD).
- Strong understanding of HA, load balancing, DNS, SSL/TLS certificates.
- Ability to justify architectural decisions and propose deployment designs.
- Hands-on experience with IaC tools and writing custom Terraform/Pulumi modules.
Nice to Have
- Exposure to hybrid cloud deployments
- Knowledge of on-premise orchestration & networking
- Experience with service mesh (e.g., Istio, Linkerd)
- Experience with monitoring/logging tools (Prometheus, Grafana, Loki, ELK)
Responsibilities:
- Technical Leadership & Delivery: Lead the design, development, and deployment of customized Salesforce solutions, ensuring adherence to best practices for architecture, scalability, and security.
- Project Oversight: Oversee all technical aspects of Salesforce projects, from requirements gathering to final deployment, including integration, testing, and performance optimization.
- Team Management: Provide technical leadership and guidance to a team of Salesforce developers, conducting code reviews, setting development standards, and ensuring timely and quality deliverables.
- Stakeholder Collaboration: Work closely with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation.
- Custom Development: Architect and build custom Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce tools.
- Integrations: Design and implement Salesforce integrations with third-party systems using REST, SOAP, and API integration tools such as Mulesoft.
- Platform Optimization: Manage, maintain, and optimize existing Salesforce environments, identifying opportunities for improvements in performance, security, and user experience.
- Continuous Improvement: Stay current with Salesforce releases and platform enhancements, recommending updates and innovations to keep systems at the cutting edge.
- DevOps & CI/CD: Drive the adoption of DevOps practices, including continuous integration and deployment (CI/CD), ensuring smooth and efficient code management processes.
- Mentorship: Mentor junior developers, providing guidance on best practices, troubleshooting, and problem-solving, fostering a culture of continuous learning and technical excellence.
- Selling the company's medications to doctors, pharmacists, and healthcare professionals.
- Meeting with healthcare professionals to promote company medications.
- Achieving sales targets set by the company.
- Developing an in-depth understanding of company medications.
- Building and maintaining business relationships for repeat purchases.
- Lead generation and following up on leads.
- Researching competitor medications and market performances.
- Staying updated on medical field developments for effective business strategies.
- Any other responsibilities as assigned by the company.
Requirements:
- Age: Not above 30 years.
- Bachelor's degree in pharmacy or any other field.
- Proven medical sales experience.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong negotiation skills.
- Excellent organizational and communication skills.
- Exceptional customer service skills.
- Persuasive and resilient.
If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.
Responsibilities will include:
- Write well-designed, testable, efficient code
- Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams
- Designs high-performance database schema and code architecture for their products
- Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference.
- Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code
- Maintain database queries and write scalable SQL
- Contribute in all phases of the development life-cycle (back-end and front-end)
- Participate in and advocate for Agile and Scrum activities
- Prepare and produce releases of software components
- Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites
- Build interfaces and change existing functionalities and logic of existing code for improvement
- Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements
- Apply knowledge of industry trends and developments to improve service to the client and internal project
Minimum Qualifications:
- 2-5 years of development experience (PHP is preferred)Experience working with web-based applications and processes
- SQL and her database knowledge
- Strong written and verbal communication
- Ambitious, dedicated, and a little eccentric
- Team-oriented, willing to standardize code and architecture
Preferred Qualifications:
- Bachelor's Degree in Computer Science or related field preferred
- Experience with microservices
- Experience working with offshore teams
We are looking for Flutter Developer with 1 - 5 yrs of experience.
Work Location: Jodhpur
Responsibilities:
- Develop and maintain the app(Android & iOS)
- Maintain quality of code
- Collaborate with other engineers in building applications.
- Attend daily standup meetings.
- Discuss and write specifications for tasks.
- Assist system lead with system design.
- Conduct code reviews as requested.
- Test sites and applications in different browsers and environments.
- Learn and test new technologies, frameworks, and languages.
- Stay up to date with new trends and advancements in app development
Skills and Qualification:
- Knowledge of Dart Language
- Familiarity with version control
- Basic understanding of Flutter architecture, Widget trees
- Familiarity with app architecture (MVVM, MVP, MVC, etc...)
- Understanding of async operations
- Familiarity with local storage (like Dio, shared preferences, etc... )
- Familiarity with Flutter state management approach (BLoc, provider, etc...)
About Company:
Open Innovations Lab is an initiative of JTittle Innovations for all individual or group of innovators/ experts/specialist who wants to share knowledge with an open community so our job is often about setting up/hosting open activities/sessions that enable people to learn from each other and build on their own knowledge. We are technology enthusiasts working on a couple of interesting products/services in the area of digital advertisement and the travel domain. We leverage the power of chatbot(s) augmented / artificial intelligence over the cloud to help CXOs generate better ROI.
We are looking for a ReactJS Developer to be responsible for the development and maintenance of web-apps that are UX friendly, with good problem-solving skills and the ability to learn and apply new concepts.
● Experience or willingness to excel in ReactJS - State management, React Hooks, Lifecycle Events.
Experience with Redux is highly preferred.
● Good knowledge and experience in implementing React architectural patterns.
● In depth understanding of JavaScript, the DOM, and modern CSS (especially Flexbox and
grid layout).
● Good understanding of integration with third-party NPM libraries.
● Experience in working with at least one component library like Ant Design, React Strap,
React-Bootstrap, etc.
● Proficient in Git version control.
● Experience in interacting with REST endpoints. Familiarity with NodeJS is a plus.
About the company:
Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.
The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.
Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.
Job Responsibilities:
- You’ll streamline and automate the software development and infrastructure management processes and play a crucial role in executing high-impact initiatives and continuously improving processes to increase the effectiveness of our platforms.
- You’ll translate complex use cases into discrete technical solutions in platform architecture, design and coding, functionality, usability, and optimization.
- You will drive automation in repetitive tasks, configuration management, and deliver comprehensive automated tests to debug/troubleshoot Cloud AWS-based systems and BigData applications.
- You’ll continuously discover, evaluate, and implement new technologies to maximize the development and operational efficiency of the platforms.
- You’ll determine the metrics that will define technical and operational success and constantly track such metrics to fine-tune the technology stack of the organization.
Experience: 4 to 8 Yrs
Qualification: B.Tech / MCA
Required Skills:
- Experience with Linux/UNIX systems administration and Amazon Web Services (AWS).
- Infrastructure as Code (Terraform), Kubernetes and container orchestration, Web servers (Nginx, Apache), Application Servers(Tomcat,Node.js,..), document stores and relational databases (AWS RDS-MySQL).
- Site Reliability Engineering patterns and visibility /performance/availability monitoring (Cloudwatch, Prometheus)
- Background in and happy to work hands-on with technical troubleshooting and performance tuning.
- Supportive and collaborative personality - ability to influence and drive progress with your peers
Our Technology Stack:
- Docker/Kubernetes
- Cloud (AWS)
- Python/GoLang Programming
- Microservices
- Automation Tools
WE ARE GRAPHENE
Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.
Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.
Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.
We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!
WHAT WILL THE Full Stack Engineer DO?
- Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
- Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
- Career Progression: Senior Full Stack Engineer, Technical Architect
YOU CAN EXPECT TO
- Work in a product-development team capable of independently authoring software products.
- Guide junior programmers, set up the architecture, and follow modular development approaches.
- Design and develop code which is well documented.
- Optimize of the application for maximum speed and scalability
- Adhere to the best Information security and Devops practices.
- Research and develop new approaches to problems.
- Design and implement schemas and databases with respect to the AI application
- Cross-pollinated with other teams.
HARD AND SOFT SKILLS
Must Have
- Problem-solving abilities
- Extremely strong programming background – data structures and algorithm
- Angular/React, Strong UI/UX skills
- Very strong python background, TDD, CI/CD,
- Software design skills i.e., OOPs, design patterns
- SQL, NoSQL – design of schemas and databases
- Microservices architecture, Cloud native apps
Good to Have
- Enterprise Design Patterns
- Distributed Systems
- Exposure to ML and Data Science
- Docker, Kubernetes, AKS, Kafka, Graph databases
Experiance: 3+ Yrs
Skills: Node JS, Mongo DB, Aws
Database: Mongo DB.
Location: Hyderabad..











