International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.
Job Title: Senior Program Associate
Location: Vashi, Navi Mumbai (On-site)
Experience: 2–5 Years
Type: Full-time
About Grexa
Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.
Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.
We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.
About the Role
We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.
You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.
If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.
Key Responsibilities
- Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
- Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
- Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
- Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
- Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
- Build and maintain operational dashboards and reporting frameworks to measure program performance
- Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals
Requirements
- 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
- Proven experience in driving renewals, upselling and cross selling.
- Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
- Strong analytical and problem-solving skills, with a focus on execution and results
- Excellent communication, coordination, and stakeholder management skills
- Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
- Highly proactive, detail-oriented, and comfortable working in dynamic environments
Why Join Us
- High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
- Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
- Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
- Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
- Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
- Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.
Company Overview:
TVO Travel & Tourism Pvt. Ltd. is a leading provider of domestic and international travel services, offering customized vacation packages, corporate travel solutions, and luxury tours. We deliver exceptional travel experiences backed by innovation, reliability, and personalized service.
Why Join Us:
- Exposure to domestic and international clients and projects
- Structured learning and career growth opportunities
- Performance-based incentives, bonuses, and travel perks
- Collaborative culture fostering mentorship, cross-functional learning, and recognition
Department: Sales
Location: Gurgaon, Haryana
Employment Type: Full-Time / Internship (3 months)
Working Mode: On-site / Hybrid (if applicable)
Shifts: 6 Day (9:30 AM – 6:30 PM) / Night (9:00 PM – 6:00 AM)
Reporting To: Sales Head
Vacancies: 3–5
Experience: 0–3 years (Freshers eligible)
Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month
Job Purpose
Drive revenue growth through sales of travel packages, flights, hotels, and tours. Build strong client relationships while delivering exceptional customer experiences. Collaborate with internal teams to achieve business objectives and expand market reach.
Key Responsibilities
- Identify, qualify, and convert potential clients including individuals, corporates, and travel partners.
- Promote domestic and international tour packages, corporate deals, and customized travel plans.
- Execute outbound calls, online meetings, and email campaigns to generate leads and close deals.
- Upsell and cross-sell services such as hotel bookings, flight tickets, visa assistance, and insurance.
- Achieve and exceed monthly and quarterly sales targets.
Client Relationship Management
- Build long-term relationships with customers through consistent engagement and follow-ups.
- Handle client queries, feedback, and concerns with professionalism and empathy.
- Maintain a high level of client retention and referral business.
Market & Competitor Analysis
- Monitor travel trends, competitor pricing, and customer preferences.
- Recommend promotional strategies and travel offers based on market insights.
- Suggest improvements in product offerings to align with industry trends.
Reporting & Coordination
- Maintain accurate records of leads, opportunities, and client communications in CRM.
- Prepare weekly/monthly performance reports and share key insights with the management.
- Coordinate with operations, marketing, and customer service teams for seamless client experience.
Customer Experience
- Ensure end-to-end support during booking, itinerary changes, and post-travel assistance.
- Deliver exceptional service standards to enhance brand reputation and customer satisfaction.
Required Skills & Qualifications
Technical / Professional Skills
- Proficiency in CRM tools (Zoho, Salesforce, HubSpot)
- Knowledge of GDS booking systems (Amadeus, Sabre, Galileo) is a plus
- Strong understanding of travel destinations, packages, and customer needs
- Microsoft Office Suite (Word, Excel, PowerPoint)
Soft Skills
- Strong communication, negotiation, and persuasion skills
- Active listening and empathy to understand client needs
- Integrity and professionalism to build trust with customers
- Ability to work under pressure and achieve sales targets
- Problem-solving, adaptability, and creativity in solutions
Education
- Graduate in any discipline
- Travel or sales certifications are a plus
Experience
- 0–3 years in sales or travel/tourism industry
- Freshers with passion for sales are encouraged to apply
Preferred Candidate Profile
- Self-motivated and goal-oriented
- Team player with collaborative mindset
- Flexible to work in different shifts as required
- Eager to learn and stay updated on travel industry trends
Expected Outcomes
- Consistently meet or exceed sales targets
- Ensure high customer satisfaction and retention
- Generate referrals and repeat business
- Contribute to sales strategy improvements
Compensation & Benefits
- Competitive salary and performance-based incentives
- Health & wellness benefits (medical, dental, vision)
- Paid leaves, holidays, and travel reimbursements
- Employee travel discounts and reward programs
- Structured career growth, mentorship, and training programs
Note: Final confirmation process may take up to 15 working days after feedback evaluation.
Qualification – Chartered Accountant CA / ACCA
Job Location: Chennai
Primary Job responsibilities
To be part of the Asia Pacific (APAC) Controllership team and to be responsible for the below activities:
Managing accounting and finance function for few entities of APAC region
Monitor and ensure compliance with local statutory and regulatory reporting requirements
Managing monthly and annual financial statement close by coordinating and interacting with
Finance Team in APAC locations
Ensure compliance with global accounting policies, including Sarbanes-Oxley Act.
Preparation and presentation of financial statements of APAC entities under IFRS / applicable
local GAAPs.
Co-ordinate with auditors for completion of statutory audits within due dates
Periodic review of General ledger and ensuring compliance with global accounting policies as
per US GAAP and applicable local GAAPs.
Analytical Review of Monthly financial statements of APAC entities
Review of key processes and suggest process improvement opportunities to make the existing
processes better
To support accounting and finance integration of acquired companies, as required.
Co-ordinate with various teams viz., Tax, payroll, banking, AP etc., and to ensure appropriate
accounting
Support and service local finance teams, as required.
Required attributes:
Well versed with Accounting technical knowledge especially in IFRS/USGAAP
Ability to build network quickly and create strong relationships
Pro-active and can-do attitude
Ability to prioritize tasks and ability to meet deadlines
Strong communication skill
Capable to work with people across diverse cultural background
• Work closely with the Recruiting leads and hiring managers.
• Procure people for different IT Requirements.
• Use niche platforms related to IT, to source potential candidates.
• Personally, conduct interviews, document the same, and report as the need arises.
• In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
• Keeping abreast of industry trends.
Education - Any Graduate
Note - Send the design portfolio along with updated resume
Experience - 2+ Years
Job Description -
Must have good knowledge in Adobe - Photoshop, Illustrator and Corel draw, Indesign, 3ds max , Maya and Blender.
Solid knowledge of design and visual principles.
Demonstrated portfolio showing creative, design skills.
Great multi-tasking skills.
Job Type: Full-time
Expected Start Date: October 1st, 2021
What you will do:
- Writing website product descriptions
- Coming up with social media captions
- Writing weekly blogs
- Managing all kinds of social media activities
Desired Candidate Profile
What you need to have:- Graduate with minimum 2-3 years’ experience in content writing
- Experience working in an ecommerce setup preferred
About Dapi:
Dapi is a financial technology infrastructure provider that allows businesses to accept and initiate bank transfers at nearly zero fees. We work to remove intermediaries thereby allowing our customers to deliver alternative payment solutions to their end-users. We are building a new financial infrastructure that will enable every company to offer its own embedded financial services. Within one year of our launch, we have managed to attract investments from Y Combinator, Pioneer Fund, and other notable VC funds. Read more about us in TechCrunch and Crunchbase.
What you’ll do
You will have the opportunity to use our leading proprietary tools to web scrape and integrate banks into our system. You will be exposed to a fast-paced, collaborative, and diverse work environment where you will get to see the real-world impact you make right away. We’re a team that openly welcomes new ideas, you will have the opportunity to present your own ideas and work on them once approved by the team.
What’s required
We believe that with a certain coding background, hard skills required for the job can be learned. However, soft skills like drive, passion, and commitment to learning cannot. Therefore, we are keen on finding candidates with the following inclinations:
- Tenacious and hardworking, with the ability to persistently work on a problem without losing sight of the end goal
- Ability to work in a fast-paced, high pressure environment
- Previous experience with TypeScript and Puppeteer is preferred
- Previous experience with web scraping is preferred
NodeJS (Node.js)
Javascript
MongoDB
Express● Build new features to allow for rapid product experimentation to power web and
android applications, implementing features in an efficient way
● Incrementally adapt an existing Node.js monolith for scalability and very fast growth
● Deliver within project timelines through diligent planning and attention to detail.
● Keep key stakeholders informed about progress and problems; avoid surprises.
● Identify and report performance bottlenecks wherever feasible
● Follow testing and documentation best practices for the services developed.
● Work in a dynamic and collaborative culture ensuring good teamwork and
communication with remote team members when needed
Requirements
● 2 or more years of backend development experience
● At least 1 year of experience with Node.js frameworks like Express, Koa, Sail etc.
● Strong problem-solving skills. Good knowledge of data structures and algorithms.
● Solid understanding design patterns and OOP concepts; familiarity with
object-oriented JS (asynchronous code, events loop etc) is highly preferable
● Strong hands-on exp of relational DBMS concepts with PostgreSQL / other SQL DBs
● Ability to quickly design and implement optimized solutions for feature requirements
● Good understanding of the fundamental design principles for a scalable application
● Strong handle over Git, following best practices to facilitate collaboration
Nice to haves
● Experience working with apps in a microservices architecture
● Familiarity with caching solutions like Redis, Memcached etc
● Knowledge of testing best practices and concepts of test-driven development and
experience with unit testing frameworks in any of the major programming languages
● Familiarity with documentation tools and generators for Node.js applications
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Full Stack Developer - Averlon