
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

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Encashment
Job Title: Senior AIML Engineer – Immediate Joiner (AdTech)
Location: Pune – Onsite
About Us:
We are a cutting-edge technology company at the forefront of digital transformation, building innovative AI and machine learning solutions for the digital advertising industry. Join us in shaping the future of AdTech!
Role Overview:
We are looking for a highly skilled Senior AIML Engineer with AdTech experience to develop intelligent algorithms and predictive models that optimize digital advertising performance. Immediate joiners preferred.
Key Responsibilities:
- Design and implement AIML models for real-time ad optimization, audience targeting, and campaign performance analysis.
- Collaborate with data scientists and engineers to build scalable AI-driven solutions.
- Analyze large volumes of data to extract meaningful insights and improve ad performance.
- Develop and deploy machine learning pipelines for automated decision-making.
- Stay updated on the latest AI/ML trends and technologies to drive continuous innovation.
- Optimize existing models for speed, scalability, and accuracy.
- Work closely with product managers to align AI solutions with business goals.
Requirements:
- Minimum 4-6 years of experience in AIML, with a focus on AdTech (Mandatory).
- Strong programming skills in Python, R, or similar languages.
- Hands-on experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
- Expertise in data processing and real-time analytics.
- Strong understanding of digital advertising, programmatic platforms, and ad server technology.
- Excellent problem-solving and analytical skills.
- Immediate joiners preferred.
Preferred Skills:
- Knowledge of big data technologies like Spark, Hadoop, or Kafka.
- Experience with cloud platforms like AWS, GCP, or Azure.
- Familiarity with MLOps practices and tools.
How to Apply:
If you are a passionate AIML engineer with AdTech experience and can join immediately, we want to hear from you. Share your resume and a brief note on your relevant experience.
Please apply over linkedin .
Join us in building the future of AI-driven digital advertising!
About UpSolve
Working on new tech solutions around Image, Video and NLP. At UpSolve we focus on making AI available and affordable for all at scale.
Job Description:
The selected candidate will be responsible for the ideation, development, and execution of mobile and web apps.
Freshers please DO NOT apply.
Job Responsibilities:
- Advise on the design of mobile and Web apps
- Develop entire android applications using Flutter, Android Studio or other platforms.
- Build Web apps in python backend using Flask or Django.
- Communicate and collaborate with different teams regularly.
Job Requirements:
- Bachelor's/Master's degree in Engineering, Computer Science (or equivalent experience)
- 3+ years of experience in full-stack development
- Should possess a portfolio of code or apps for review
- Must be a critical thinker and provide effective and efficient solutions
Location: Mumbai
Work Mode: Work from Office
Requirements
- Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
- Experience with multi-threading and concurrency programming.
- Extensive experience in object-oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.
- Excellent coding skills - should be able to convert the design into code fluently.
- Knowledge of Test Driven Development. Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).
- Strong desire to solve complex and interesting real-world problems.
- Experience with full life cycle development in any programming language on a Linux platform. Go-getter attitude that reflects in energy and intent behind assigned tasks.
- Worked in a startup-like environment with high levels of ownership and commitment.
- BTech, MTech or Ph. D. in Computer Science or related technical discipline (or equivalent).
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
- 3+ years of experience in the art of writing code and solving problems on a large scale.
- An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback
Who You Are:
- You’ve built scalable, production-ready APIs in fast-paced environments, and are comfortable with the challenges that come with a growing startup.
- You understand event-driven architectures and have hands-on experience building real-time applications.
- You are fully capable of taking ownership of backend systems, from designing the database schema to writing efficient, maintainable code.
- You think beyond the code: optimizing performance, scalability, and security are as important as building new features.
- You’re comfortable troubleshooting complex issues, whether that’s API bottlenecks, database performance, or production issues.
Responsibilities:
- Design, implement, and manage a NestJS backend with a modular, scalable architecture that can easily handle real-time events and communication.
- Develop and maintain WebSocket services for real-time event-driven updates and ensure seamless communication across the system.
- Integrate RabbitMQ for reliable internal messaging, handling queues and ensuring event-driven workflows are efficient and fault-tolerant.
- Implement database management strategies using MongoDB, Redis, and Elasticsearch, ensuring efficient data handling, indexing, and optimization.
- Integrate with external APIs (JSON-RPC, XML-RPC, REST) to enhance system capabilities.
- Ensure high performance of the system by optimizing database queries, implementing caching strategies using Redis, and ensuring optimal indexing and data flow.
- Implement role-based authentication and authorization mechanisms using JWT, OAuth, and RBAC patterns within NestJS.
- Follow security best practices to ensure sensitive data is protected, credentials are stored securely, and the system is resilient to common vulnerabilities.
- Work collaboratively with cross-functional teams to ensure seamless integration between different services and technologies.
Must-Have Skills:
- Strong proficiency in Node.js and NestJS with TypeScript.
- Solid experience with MongoDB, Redis, and Elasticsearch for data storage and real-time data handling.
- In-depth knowledge of WebSockets and Socket.IO in NestJS Gateways, enabling real-time communication and updates.
- Experience with RabbitMQ for message queuing and asynchronous task handling.
- Strong understanding of authentication & authorization systems using JWT, OAuth, and RBAC (Role-Based Access Control).
- Expertise in optimizing APIs, including techniques for caching, improving database performance, and reducing latency.
- Familiar with API security best practices, including secure storage of credentials, encryption, and safeguarding sensitive data.
Key Skills:
- TypeScript, NestJS, WebSockets, Socket.io
- Redis, MongoDB, Elasticsearch, RabbitMQ
- API Optimization, JWT, OAuth, RBAC
- Real-time communication, Event-driven architecture
A Sales Director is responsible for leading a company's sales team and strategy, ensuring the business meets its revenue and profitability goals.
Role Summary:
The Sales Director oversees the sales operations, manages the sales team, develops strategies to drive business growth, and ensures the team meets or exceeds revenue targets. This role involves collaboration with marketing, product development, and customer service teams to enhance the customer experience and expand market share.
Key Responsibilities:
Sales Strategy Development:
Develop and implement sales strategies aligned with the company’s objectives and growth targets.
Identify emerging markets and market shifts while staying updated on industry trends and competitors.
Set short-term and long-term sales goals.
Team Leadership and Management:
Lead, mentor, and motivate the sales team to achieve and surpass sales targets.
Hire, train, and oversee performance management of the sales team.
Foster a positive team environment that promotes continuous improvement.
Revenue and Budget Management:
Drive revenue growth through strategic planning and execution of sales initiatives.
Prepare and manage sales budgets, ensuring efficient use of resources.
Analyze sales performance and implement corrective actions when necessary.
Client Relationship Management:
Build and maintain strong relationships with key clients, stakeholders, and industry partners.
Monitor customer needs and satisfaction to provide excellent service and retention.
Negotiate major deals, pricing structures, and contract terms with high-profile clients.
Collaboration with Other Departments:
Work closely with the marketing team to align campaigns with sales objectives.
Coordinate with product development to ensure offerings meet market demand and customer needs.
Collaborate with finance to monitor sales forecasts, budgets, and profitability.
Sales Reporting:
Analyze sales data to forecast sales targets, and report on sales performance.
Provide regular updates to senior management on sales activities, achievements, and challenges.
Use CRM tools to track sales activities and customer interactions.
Market Expansion:
Identify new business opportunities and lead market expansion efforts.
Develop entry strategies for new markets and oversee execution.
Key
Qualifications:
Bachelor's degree in Business, Marketing, or related field (Master’s degree is a plus).
4+ years of experience in sales, with at least 2 years in a leadership role.
Proven track record of meeting or exceeding sales targets and managing a successful sales team.
Strong negotiation, communication, and presentation skills.
Proficiency in CRM tools and data analysis.
Ability to build and maintain strong relationships with clients and stakeholders.
Strategic thinker with the ability to anticipate market trends and adjust strategies accordingly.
Skills:
Leadership and team management
Sales planning and forecasting
Data-driven decision-making
Client relationship management
Budget and financial management
We are seeking a skilled and experienced Senior Backend Engineer proficient in Java to join our dynamic team. The ideal candidate will have 4-7 years of hands-on experience in Java development, particularly in building robust backend systems and microservices architecture. As a Senior Backend Engineer, you will collaborate with cross-functional teams to design, develop, and deploy scalable and efficient backend solutions to support our products and services.
Responsibilities:
- Design, develop, and maintain high-performance backend systems and microservices using Java.
- Collaborate with product managers, frontend engineers, and other stakeholders to understand requirements and translate them into technical specifications.
- Implement best practices in software development, including code reviews, testing, and documentation.
- Optimize and refactor existing codebase for improved performance, scalability, and maintainability.
- Troubleshoot and debug issues in production environments and provide timely resolutions.
- Stay updated with industry trends and emerging technologies to propose innovative solutions and improvements.
- Mentor junior engineers and contribute to their professional growth and development.
- Participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 4-7 years of professional experience in backend development with a focus on Java.
- Strong proficiency in Java programming language and its ecosystem.
- Experience with building scalable and distributed systems using microservices architecture.
- Proficiency in Spring Framework (Spring Boot, Spring MVC, Spring Data, etc.).
- Solid understanding of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
- Experience with RESTful API design and implementation.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Knowledge of containerization and orchestration tools like Docker and Kubernetes is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Ability to work independently and in a team-oriented environment.
- Experience with Agile/Scrum methodologies.
Preferred Qualifications:
- Master's degree in Computer Science or a related field.
- Experience with DevOps practices and CI/CD pipelines.
- Knowledge of reactive programming frameworks like Akka or Vert.x.
- Familiarity with message broker systems such as Kafka or RabbitMQ.
- Contributions to open-source projects or active participation in the developer community.
Job Description
Condé Nast is looking for an Engineering Manager to lead the team responsible for evaluating and enhancing our corporate website, global intranet and additional microsites. This role will be responsible for helping to build a technical roadmap to enable us to deliver high quality sites with a consistent, easy to use and fully featured way of delivering content for any of our contributors from around the globe across the corporate platforms. They will be working closely with the global press office social media teams.
• Data: MySQL, PostgreSQL MongoDB, DynamoDB, AWS Lambda, Kafka, Parquet, S3, Presto
• APIs: GraphQL, REST
• Vendors: Coral, Mastodon
• Languages and Frameworks: JavaScript, NodeJS, React, NextJs, Ruby, Python
• Deployment: Docker, AWS, Kubernetes
• Source Control: Git, GitHub
• Infrastructure as Code everywhere
• Pairing. We like knowledge sharing and upskilling
• (Oncall - teams are responsible for their own apps)Role responsibilities
• Lead a team of engineers to evaluate and implement new technologies to meet business objectives
* Collaborate with stakeholders to design the appropriate solution for our needs
• Mentor team members in best practices around engineering
• Identify and improve code and usability performance issues
• Participate in design and code reviews
About you
• Excellent written and verbal English communication skills
• Extensive experience working with javascript-based UIs and ReactJS in particular
• In-depth knowledge of AWS Cloud infrastructure
• Strong analytical and problem solving skills
• Strong sense of building products for other application engineers and experience building
platforms for other teams
• Seen technical projects throughout the entire development lifecycle, from ideation through
execution and maintenance
• Expert level fluency in at least 1 programming language
• Eager to learn about new technologies and implementing these ideas in a production
environment
Roles and Responsibilities
● Managing Availability, Performance, Capacity of infrastructure and applications.
● Building and implementing observability for applications health/performance/capacity.
● Optimizing On-call rotations and processes.
● Documenting “tribal” knowledge.
● Managing Infra-platforms like
- Mesos/Kubernetes
- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
● Providing help in onboarding new services with the production readiness review process.
● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
● Managing/Automating upgrades of the infrastructure services.
● Automate toil work.
Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
● Extensive experience with Linux administration and good understanding of the various linux kernel subsystems (memory, storage, network etc).
● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
● Experience with multiple datastores is a plus (MySQL, PostgreSQL, Aerospike,
Couchbase, Scylla, Cassandra, Elasticsearch).
● Experience with data platforms tech stacks like Hadoop, Hive, Presto etc is a plus










