
International Sales Process- US Shift
at ECPL- ExpertCallers Solutions Private Limited
Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

Similar jobs
Job Description: Field Sales Executive
Company: DetoXyFi Technologies PVT Ltd
Product: Jal Kavach (Portable Water Filters)
Role Objective
Drive the distribution and sales of Jal Kavach by building a robust network of dealers and distributors. You will be the face of the brand on the field, ensuring our life-saving technology reaches every household.
Key Responsibilities
- Channel Expansion: Identify and appoint new dealers, distributors, and retail partners.
- Sales Growth: Achieve primary and secondary sales targets within your assigned territory.
- Demonstrations: Conduct product demos to showcase the efficiency of our low-cost filters.
- Relationship Management: Maintain strong ties with partners and ensure consistent product stock.
- Market Reporting: Track competitor trends and provide daily field activity reports.
Required Skills & Experience
- Experience: 1–5 years in Field/Channel Sales (Water Purifier or FMCG background preferred).
- Hustle: Proven track record of territory mapping and network building.
- Travel: Must be comfortable with extensive daily field travel.
- Communication: Strong negotiation skills in Hindi and local languages.
Job Title: Business Development - Market Research Associate
Location: Trichy, Tamil Nadu
Shift: US Night Shift (06.30PM - 03.30 AM IST)
Experience: 0.6 months - 1 Year (Fresher's are also welcome)
Job Overview:
Arthur Grand Technologies is looking for a motivated Business Development Market Research Analyst to support lead generation and client acquisition for the US IT Staffing market. The ideal candidate will conduct market research, analyze competitors, identify potential clients, and generate leads to support business growth.
Key Responsibilities:
- Conduct market research to identify companies hiring IT professionals in the US market.
- Perform competitor analysis to understand other IT staffing companies, their services, and client engagement strategies.
- Generate business leads for US IT staffing and recruitment services.
- Identify and build a database of target clients, HR contacts, and hiring managers.
- Acquire new clients through cold calls, email campaigns, and LinkedIn outreach.
- Build and maintain strong client relationships.
- Qualify client requirements and coordinate with the internal recruitment team for candidate submissions.
- Maintain accurate CRM records and track the sales pipeline.
- Support business growth by achieving lead generation and sales targets.
Required Skills:
- 0.6 - 1 years of experience in market research or a related field (e.g., sales, product management).
- Strong understanding of consumer insights, market intelligence, and competitive analysis principles.
- Excellent communication skills for presenting complex data insights to non-technical stakeholders.
- Ability to work independently as well as part of a team; strong project management skills required.
- Minimum 1+ year experience in US IT Recruitment Sales / Business Development / Lead Generation / International Sales.
- Strong communication and negotiation skills.
- Knowledge of US IT staffing market and hiring process is an advantage.
- Experience in market research and competitor analysis.
- Familiarity with LinkedIn, CRM tools, and online research tools.
- Ability to work in US Night Shift (06:30 PM 03:30 AM IST).
What We Offer:
- Competitive salary
- Exposure to global clients and international markets
- Career growth opportunities in a technology-driven organization
- Rewards & Recognition programs
- Team outings, free food, and supportive work culture
We are looking for an experienced DB2 developer/DBA who has worked in a critical application
with large sized Database. The role requires the candidate to understand the landscape of the
application and the data including its topology across the Online Data store and the Data
Warehousing counter parts. The challenges we strive to solve include scalability/performance
related to dealing with very large data sets and multiple data sources.
The role involves collaborating with global team members and provides a unique opportunity to
network with a diverse group of people.
The candidate who fills this role of a Database developer in our team will be involved in building
and creating solutions from the requirements stage through deployment. A successful candidate
is self-motivated, innovative, thinks outside the box, has excellent communication skills and can
work with clients and stakeholders from both the business and technology with
ease.
Required Skills:
Expertise in writing complex data retrieval queries, stored procs and performance tuning
Experience in migrating large scale database from Sybase to a new tech stack
Expertise in relational DB: Sybase, AZURE SQL Server, DB2 and nosgl databases
Strong knowledge in Linux Shell Scripting
Working knowledge of Python programming
Working knowledge of Informatica
Good knowledge of Autosys or any such scheduling tool
Detail oriented, ability to turn deliverables around quickly with high degree of accuracy Strong
analytical skills, ability to interpret business requirements and produce functional and technical
design documents
Good time management skills - ability to prioritize and multi-task, handling multiple efforts at
once
Strong desire to understand and learn domain.
Desired Skills:
Experience in Sybase, AZURE SQL Server, DB2
Experience in migrating relational database to modern tech stack
Experience in a financial services/banking industry
1. Client Handling:
● Act as the primary point of contact for clients, ensuring clear and professional communication.
● Understand client requirements and expectations to align recruitment solutions accordingly.
● Build and maintain strong client relationships to foster trust and repeat business.
2. Scheduling:
● Coordinate and schedule interviews between clients, candidates, and interview panels efficiently.
● Manage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.
● Use appropriate tools to streamline scheduling and improve the overall recruitment process.
3. Client Responding:
● Promptly address client inquiries via email, phone, or other communication channels.
● Provide timely updates regarding recruitment progress and candidate status.
● Ensure a smooth flow of communication between clients and the internal team.
4. Client Escalation Handling:
● Manage and resolve client escalations in a professional and timely manner.
● Investigate issues thoroughly, identify root causes, and provide actionable solutions.
● Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.
5. Panel Coordination:
● Liaise with interview panels to ensure their availability for scheduled interviews.
● Share relevant candidate information and interview materials with the panel in advance.
● Provide support to the panel for any technical or logistical requirements during interviews.
6. Candidate Coordination:
● Communicate interview schedules, instructions, and expectations to candidates clearly.
● Assist candidates with any queries related to the interview process.
● Ensure candidates are well-prepared and follow up on post-interview updates.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 2+ years of experience in coordination and client-facing roles.
● Skills: Strong communication and interpersonal skills, with excellent organizational and
multitasking abilities.
● Knowledge: Familiarity with recruitment processes, tools, and scheduling software.
● Problem-Solving: Ability to manage escalations and resolve conflicts efficiently.
● Flexibility: Comfortable working in a fast-paced, client-focused environment.
Hi
About Company
Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.
Role: Mobile Developer
Location: Noida (in office)
• Experience in building complex applications using Flutter (preferred) or using similar mobile frameworks
• 2+ years’ experience in mobile application development
• Knowledge AWS/cloud hosting
• CI/CD development/deployment practices
. Working with Docker containers
• Modern software design practices
• Secure coding best practices
• Best practice knowledge of API development
• Strong development testing knowledge - Unit testing, test automation
Bonus if you have:
• Experience with platform channels or writing Flutter plugins to interact with native APIs
• Back End C# .NET/ .Net Core
• MS SQL experience
• Experience with microservice architectures
Regards
Team Merito
Greetings from Kalibre Global! A Talent Acquisition & Talent Management Specialist!
Subject : Hiring Notification
Hiring Location : Ahmedabad
Position : Human Resources Executive
Expected KRA : Primary KRA: HR Operations; Other KRA: Talent Acquisitions & HR Compliances
Target Industry: Non-IT/ IT both.
Gender Preference: Male/ Female.
Experience: 1~3 Years ( Stable )
They build digital products, and helps companies with their digital transformation. Our clients are based in India, USA, Europe, Africa, and the Middle East.
The company was founded in 1999 to create software products for financial risk management. Headquartered in Bangalore, we also have offices in the USA, and France.
What We're Looking For
The Way You Work
• An unwavering attention to detail and care towards your work. Suryans double-check PRs
they submit for review. Each variable name is thought through in detail; attention is paid
towards how decisions made today will affect the future.
• An absolute commitment towards doing the best work of your life, while helping others to
do the same. We deliver with utmost focus on the job at hand. The team works towards
crafting the best products for our users, and customers. Working as a team, Their employees take onproblems out of the original scope of their work if this results in a better end product.
• You should be comfortable working in an agile environment. You are also expected to
participate in code reviews—both receiving and offering them as needed. You are needed
to communicate flexibly with your team—pitching in on designs, features and ideas for the
product, wherever needed.
What is Needed for the Role
• Strong command of ReactJS
• Strong command of modern JavaScript (examples: arrow functions, async/await,
destructuring, rest & spread, etc.)
• Strong command of modern CSS and HTML (examples: flexbox, grid, media queries, etc.)
• Strong command of modern JavaScript tooling (examples: webpack, babel, ESLint, etc.)
• Hands-on experience with TypeScript on ReactJS projects is a bonus, but not required
• A good grip on Git
What You Will Work On
The specific project you work on is decided based on the list of available projects at the time.While what you work on will change over time, we assure you that you’ll work with people who care deeply about their work and deliver with great attention to detail.
Designation - Nodejs Developer
Salary - 15-35k (Negotiable)
Experience - 2-5 years
Location - Indore (Remote work also available for full time)
Positions- 4
Must have good communication skills
Immediate joiners required
Job Description-
Responsibilities:
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions
Skills and Qualification:
- Strong proficiency with JavaScript
- Must have 2 years of working experience in MongoDB database
- Knowledge of Node.js and frameworks available for it Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side CSS preprocess
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- He should hire marketing candidates in his district both physically and digitally.
- He will recruit potential candidates for Block Sales Manager and District Sales Manager.
- He will physically screen, verify and scrutinize prospective candidates on field and then forward the same to the company’s HR cell if found eligible.
- He shall be responsible to make them aware of their job role and responsibilities.
- He shall be responsible to send eligible candidates to this office through the HR Coordinators.
- Other Field recruitment processes as and when instructed.









