Azure L3 Cloud Support Engineer / Azure Cloud SME
Job Summary The Azure L3 Cloud Support Engineer is a subject-matter expert responsible for resolving the most complex cloud infrastructure and platform issues. This role serves as the final escalation point for Azurerelated incidents, drives root cause analysis, improves platform reliability, and provides architectural guidance. The engineer works closely with cloud architects, security, and Microsoft Support to ensure stability, scalability, and security of enterprise Azure environments. Key Responsibilities • Act as Level 3 / final escalation point for Azure incidents and service outages • Diagnose and resolve high-severity, complex, and recurring Azure issues • Perform deep-dive troubleshooting across: o Azure Compute (VMs, VMSS, AKS) o Networking (VNet peering, Azure Firewall, Load Balancer, Application Gateway, ExpressRoute) o Storage (Blob, File, Disk, performance & latency issues) o PaaS services (App Services, Functions, Azure SQL, Cosmos DB) • Lead root cause analysis (RCA) and implement long-term corrective actions • Design and review high availability, disaster recovery, and resiliency architectures • Optimize cloud environments for performance, cost, and security • Define and enforce Azure best practices, standards, and governance • Support and mentor L1/L2 engineers; create advanced knowledge articles • Collaborate with Microsoft Premier / Unified Support on critical cases • Review and approve production changes and complex deployments • Contribute to automation using PowerShell, Azure CLI, ARM/Bicep, Terraform • Participate in major incident management and post-incident reviews • Provide architectural input for new cloud initiatives and migrations Required Skills & Qualifications • 6–10+ years of IT infrastructure experience with strong Azure specialization • Expert-level knowledge of Azure IaaS, PaaS, and networking • Deep understanding of: o Cloud security (RBAC, Entra ID, Key Vault, Defender for Cloud) o Hybrid connectivity and identity o Monitoring and observability (Azure Monitor, Log Analytics, App Insights) • Strong scripting and automation skills (PowerShell preferred) • Experience handling enterprise-scale production environments • Strong troubleshooting, analytical, and decision-making skills • Ability to lead during outages and communicate with stakeholders
Shubham Vishwakarma
Full Stack Developer - Averlon
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Location: Thane
Joining Timeline: Immediate joiners or a maximum of 1-month notice period
Preferred Joining Date: On or Before First week of February 2025
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- B. Com, M. Com, CA, ACCA with Compute skill
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Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
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Praveen Kumar S A
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Full Stack Developer - Averlon