Azure L3 Cloud Support Engineer / Azure Cloud SME at SCA Consulting LLP · Mumbai · 6 - 12 years · ₹10L - ₹25L / yr · Bootstrapped · Posted 12 Apr 2026

Azure L3 Cloud Support Engineer / Azure Cloud SME
Job Summary The Azure L3 Cloud Support Engineer is a subject-matter expert responsible for resolving the most complex cloud infrastructure and platform issues. This role serves as the final escalation point for Azurerelated incidents, drives root cause analysis, improves platform reliability, and provides architectural guidance. The engineer works closely with cloud architects, security, and Microsoft Support to ensure stability, scalability, and security of enterprise Azure environments. Key Responsibilities • Act as Level 3 / final escalation point for Azure incidents and service outages • Diagnose and resolve high-severity, complex, and recurring Azure issues • Perform deep-dive troubleshooting across: o Azure Compute (VMs, VMSS, AKS) o Networking (VNet peering, Azure Firewall, Load Balancer, Application Gateway, ExpressRoute) o Storage (Blob, File, Disk, performance & latency issues) o PaaS services (App Services, Functions, Azure SQL, Cosmos DB) • Lead root cause analysis (RCA) and implement long-term corrective actions • Design and review high availability, disaster recovery, and resiliency architectures • Optimize cloud environments for performance, cost, and security • Define and enforce Azure best practices, standards, and governance • Support and mentor L1/L2 engineers; create advanced knowledge articles • Collaborate with Microsoft Premier / Unified Support on critical cases • Review and approve production changes and complex deployments • Contribute to automation using PowerShell, Azure CLI, ARM/Bicep, Terraform • Participate in major incident management and post-incident reviews • Provide architectural input for new cloud initiatives and migrations Required Skills & Qualifications • 6–10+ years of IT infrastructure experience with strong Azure specialization • Expert-level knowledge of Azure IaaS, PaaS, and networking • Deep understanding of: o Cloud security (RBAC, Entra ID, Key Vault, Defender for Cloud) o Hybrid connectivity and identity o Monitoring and observability (Azure Monitor, Log Analytics, App Insights) • Strong scripting and automation skills (PowerShell preferred) • Experience handling enterprise-scale production environments • Strong troubleshooting, analytical, and decision-making skills • Ability to lead during outages and communicate with stakeholders

About SCA Consulting LLP
About
Company social profiles
Similar jobs (10)
Key Responsibilities
Azure Infrastructure: Deploy, configure, and manage Azure IaaS and PaaS services, including Virtual Machines, Virtual Networks, Network Security Groups, Azure Firewall, VPN/ExpressRoute gateways, storage, App Services, and Azure SQL.
Azure Landing Zones: Implement and maintain landing zones aligned with the Microsoft Cloud Adoption Framework, including management groups, subscriptions, RBAC, Azure Policy, and resource tagging.
Cloud Migration: Execute on-premises-to-Azure migrations using Azure Migrate, Azure Site Recovery (ASR), and database migration tools.
Identity and Access Management: Manage Microsoft Entra ID integrations, Entra Connect, Conditional Access, Privileged Identity Management (PIM), and managed identities.
Backup and Disaster Recovery: Configure and manage Azure Backup, Azure Site Recovery, monitoring, and disaster recovery solutions.
L2 Support and Incident Management: Resolve infrastructure incidents and service requests within agreed SLAs, perform root-cause analysis, and escalate complex issues to L3 teams with detailed diagnostics.
Cloud Security: Apply security baselines using Microsoft Defender for Cloud and implement secure-score recommendations.
Automation and Infrastructure as Code: Automate routine tasks using PowerShell and Azure CLI, and work with ARM templates, Bicep, or Terraform.
Cost Optimization: Monitor Azure consumption, optimize resource utilization, and prepare monthly cloud usage and cost reports.
Technical Documentation: Prepare low-level designs, operational runbooks, as-built documentation, and project handover documents.
Presales Support: Assist with effort estimation, technical solution inputs, and proof-of-concept implementations.
Required Skills and Qualifications
3–5 years of hands-on experience in Microsoft Azure infrastructure.
At least 2 years of experience in customer-facing consulting or managed services environments.
Strong working knowledge of Azure networking, compute, storage, and identity services.
Practical experience delivering at least one end-to-end Azure migration or landing zone deployment.
Good understanding of Windows Server, Active Directory, DNS, and DHCP.
Hands-on scripting experience with PowerShell.
Working knowledge of Bicep, ARM templates, or Terraform.
Familiarity with ITIL processes and ticketing tools such as ServiceNow, Jira Service Management, Freshservice, or similar platforms.
Strong written and verbal English communication skills, with the ability to interact with customer IT teams.
Certifications
Mandatory
Microsoft Certified: Azure Administrator Associate (AZ-104).
Preferred
Microsoft Certified: Azure Solutions Architect Expert (AZ-305).
Microsoft Certified: Azure Security Engineer Associate (AZ-500).
Microsoft Certified: Azure Network Engineer Associate (AZ-700).
Good to Have
Experience with Azure Virtual Desktop deployment and image management.
Exposure to Microsoft Sentinel or Microsoft Defender XDR.
Experience supporting UAE government or semi-government customers.
Arabic language proficiency.
Candidate Requirements
Currently based in the UAE with a valid residence visa, or able to transfer the visa without delay.
Available to join immediately or within 15 days.
A valid UAE driving licence is preferred for customer site visits.
Willing to work at customer premises and support occasional after-hours change windows

Position Summary
We are seeking a hands-on Mid-Level Azure Cloud Engineer to manage, maintain, and optimize
our Microsoft Azure environment. The ideal candidate has strong experience across Azure
infrastructure, networking, security, identity, automation, and cloud operations, and can
independently support day-to-day cloud administration and deployments.
Responsibilities
Manage and maintain Azure infrastructure, including virtual networks, virtual machines,
storage, Azure SQL, App Services, Key Vault, and Azure Functions.
Administer Microsoft Entra ID (Azure AD), RBAC, Conditional Access, and
identity/security policies.
Monitor cloud health, performance, costs, and security using Azure Monitor, Log
Analytics, and Microsoft Defender.
Implement and maintain Infrastructure as Code (Terraform, Bicep, or ARM templates).
Support CI/CD pipelines using Azure DevOps and Git.
Configure backups, disaster recovery, high availability, and business continuity solutions.
Troubleshoot Azure networking, application, and infrastructure issues.
Work closely with development, security, and infrastructure teams to ensure reliable
cloud operations.
Qualifications
4–7 years of Azure cloud engineering experience.
Strong hands-on experience with Azure networking, compute, storage, App Services,
Azure SQL, Key Vault, and Azure Monitor.
Experience with Microsoft Entra ID (Azure AD), RBAC, MFA, Conditional Access, and
identity management.
Experience with Azure DevOps, Git, CI/CD, PowerShell, and Infrastructure as Code
(Terraform, Bicep, or ARM).
Knowledge of cloud security, governance, backup, disaster recovery, and cost
optimization.
Strong troubleshooting, documentation, and communication skills.
Experience supporting production cloud environments in an enterprise setting.
Preferred Skills
Experience with Kubernetes (AKS), Docker, Azure API Management, Azure Front Door,
and Microsoft Defender for Cloud.
Azure Administrator (AZ-104) or Azure Solutions Architect (AZ-305) certification
preferred.
Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
Position Summary
We are seeking a hands-on Mid-Level Azure Cloud Engineer to manage, maintain, and optimize our Microsoft Azure environment. The ideal candidate has strong experience across Azure infrastructure, networking, security, identity, automation, and cloud operations, and can
independently support day-to-day cloud administration an deployments.
Responsibilities
Manage and maintain Azure infrastructure, including virtual networks, virtual machines,
storage, Azure SQL, App Services, Key Vault, and Azure Functions.
Administer Microsoft Entra ID (Azure AD), RBAC, Conditional Access, and
identity/security policies.
Monitor cloud health, performance, costs, and security using Azure Monitor, Log
Analytics, and Microsoft Defender.
Implement and maintain Infrastructure as Code (Terraform, Bicep, or ARM templates).
Support CI/CD pipelines using Azure DevOps and Git.
Configure backups, disaster recovery, high availability, and business continuity solutions.
Troubleshoot Azure networking, application, and infrastructure issues.
Work closely with development, security, and infrastructure teams to ensure reliable cloud operations.
Qualifications
4–7 years of Azure cloud engineering experience.
Strong hands-on experience with Azure networking, compute, storage, App Services, Azure SQL, Key Vault, and Azure Monitor.
Experience with Microsoft Entra ID (Azure AD), RBAC, MFA, Conditional Access, and identity management.
Experience with Azure DevOps, Git, CI/CD, PowerShell, and Infrastructure as Code (Terraform, Bicep, or ARM).
Knowledge of cloud security, governance, backup, disaster recovery, and cost optimization.
Strong troubleshooting, documentation, and communication skills.
Experience supporting production cloud environments in an enterprise setting.
Preferred Skills
Experience with Kubernetes (AKS), Docker, Azure API Management, Azure Front Door, and Microsoft Defender for Cloud.
Azure Administrator (AZ-104) or Azure Solutions Architect (AZ-305) certification preferred.
Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or
equivalent experience.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
3+ years of hands-on experience with Microsoft Azure, including IaaS, PaaS, networking, identity (Entra ID), and governance services.
2+ years of experience with DevOps tooling and practices, including CI/CD pipelines (Azure DevOps or GitHub Actions), Infrastructure as Code (Terraform, Bicep, or ARM), and version control (Git).
2+ years' experience in infrastructure design, platform engineering, or architecture.
Strong proficiency with automation and scripting — PowerShell, Azure CLI, Python, or Bash.
Solid understanding of containerisation (Docker) and familiarity with orchestration platforms (Azure Kubernetes Service).
Deep understanding of cloud architecture, deployment patterns, and management best practices, including the Azure Well-Architected Framework.
Experience defining standards, governance frameworks, and reference architectures for cloud platform consumption.
Strong knowledge of networking concepts, storage configurations, virtualisation technologies, and disaster recovery/backup design for hybrid environments.
Experience with Azure DevOps (Repos, Pipelines, Boards, Artifacts) or equivalent platforms.
Familiarity with identity and access management (IAM), including Entra ID, RBAC, PIM.
Strong understanding of security, compliance requirements, and IT governance frameworks (ITIL, COBIT, or similar).
Preferred
ZyrOps Technologies is looking for a Senior Cloud Engineer with strong hands-on experience in Microsoft Azure, cloud infrastructure, networking, security, migration, and modernization.
Key Responsibilities:
- Design and manage Azure Landing Zones using Hub & Spoke architecture.
- Manage Azure IaaS and PaaS environments.
- Implement Azure Policy, Monitor, Sentinel, and Defender for Cloud.
- Design and manage Azure Firewall, Load Balancer, Application Gateway, ExpressRoute, and VPN.
- Lead on-premises to Azure migration projects.
- Develop Disaster Recovery and application modernization solutions.
- Manage Azure Arc, AKS, and Azure Virtual Desktop (AVD).
- Work with Azure VMware Solution (AVS) and Nutanix.
- Troubleshoot cloud infrastructure, networking, and security issues.
- Optimize cloud environments for performance, scalability, security, and cost.
- Collaborate with DevOps, infrastructure, security, and development teams.
- Maintain technical documentation and follow cloud architecture and security best practices.
Cloud Infrastructure Engineer – BANG | 10+ Years
Location: Bangalore
Experience: 10+ Years
Job Description:
- Design, implement, and manage cloud infrastructure across AWS/Azure/GCP environments.
- Strong experience in cloud architecture, compute, storage, networking, and security.
- Manage VMs, VPC/VNet, load balancers, DNS, DHCP, firewalls, and IAM.
- Hands-on experience with Windows/Linux servers, VMware, virtualization, and infrastructure operations.
- Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools.
- Monitor infrastructure performance, availability, and capacity using tools such as Grafana, Prometheus, or CloudWatch/Azure Monitor.
- Handle incident management, troubleshooting, disaster recovery, backup, and high-availability requirements.
- Work with cross-functional teams to support cloud migration, infrastructure upgrades, and production environments.
- Ensure infrastructure follows security, compliance, and operational best practices.
Must-Have Skills:
Cloud Infrastructure | AWS/Azure/GCP | Networking | Linux/Windows | VMware | Terraform | Ansible | DNS/DHCP | IAM | Monitoring | Backup & DR
Tasks & Responsibilities: (Major task and role person will have to perform – list all the relevant points)
Together with the Business Cloud Services team, you will design, deploy, and operate a cloud‑native Kubernetes PaaS platform on Azure, ensuring high availability, security, and operational excellence.
Your main duties include:
· Drive cloud‑native automation and self‑service capabilities, ensuring platform security, availability, and disaster recovery readiness
· Design, operate, and continuously improve Kubernetes clusters and PaaS environments on Azure / AKS
· Collaborate closely with development teams on deployment strategies, operational requirements, and platform integration
· Review and maintain infrastructure‑as‑code configurations, CI/CD pipelines, and cloud‑native deployments
· Build and maintain CI/CD pipelines using Azure DevOps
· Implement and operate infrastructure‑as‑code solutions using Terraform, Helm, and Ansible
· Manage containerized workloads and orchestration across cloud‑native environments
· Set up, operate, and enhance monitoring, logging, and alerting stacks using tools such as Prometheus and Grafana
· Coordinate with support teams on platform incidents, escalations, and post‑incident analysis
· Contribute to incident response, continuous improvement, and operational stability
· Support the development and refinement of DevOps practices, runbooks, and operational standards
· Actively contributes to improving developer experience and platform reliability
Education & Trainings + Certifications: (Basic & Professional)
· Bachelor’s degree (Preferably engineering graduate)
· Azure Solutions Architect Expert Certification is a plus.
· (optional) ITIL Foundation
Technical know-how: (Mention the technology on which person must be experienced)
Mandatory
o Bachelor’s degree in computer science, Information Systems, or a related field
o 5+ years of relevant professional experience in DevOps, Cloud Engineering, or Platform Engineering roles
o Strong Linux system administration skills for operating production‑grade cloud‑native platforms
o Proven experience with Microsoft Azure, including AKS and Azure DevOps tooling
o Strong expertise in Kubernetes, including cluster operations, RBAC, networking, and storage
o Hands‑on experience with container technologies such as Docker and container registries
o Proficiency with Terraform, Helm, Ansible, and PowerShell
o Experience building and operating CI/CD pipelines using Azure DevOps or equivalent tools
o Cloud‑native monitoring and observability experience using Prometheus, Grafana, and alerting pipelines
o Solid understanding of security and compliance requirements such as PCI DSS and SOC2
o Scripting skills for automation and tooling (Bash, Python, PowerShell)
o Practical experience using Git for version control
o Excellent communication skills in English (Spanish is a plus)
o Automation‑first mindset and strong collaboration skills within Agile teams
Good to know
Principles of Agile Software Development.
· GitHub Actions, GitLab CI, Jenkins, Azure DevOps
· Containers: Docker, Kubernetes (EKS / AKS / GKE)
· Configuration Management: Ansible
- Strong hands-on experience in Microsoft Azure Cloud.
- Good understanding of Azure services such as Compute, Storage, Event Hub, Event Subscription, Storage Queue, and PaaS services.
- Basic understanding of Azure AI Foundry and AI-related Azure service setup.
- Good Azure networking basics: VNet, subnet, routing, and basic troubleshooting.
- Strong knowledge of Terraform, especially:
- Terraform state
- plan / apply
- troubleshooting failures
- migration risks
- Terraform Enterprise concepts
- Strong Python coding capability, not just basic scripting.
- Experience using Python for API integration, automation, JSON/YAML handling, and internal tooling.
- Good understanding of CI/CD pipelines.
- Ability to troubleshoot pipeline failures.
- Comfortable with YAML and JSON.
- Ability to troubleshoot Azure infrastructure/platform issues.
- Ability to collect logs/evidence and coordinate with network/app/Microsoft support teams.
- Basic awareness of agentic AI / LLM concepts.
- Awareness of security and cost best practices.
Good to Have Skills
- Hands-on experience with Harness.
- Hands-on experience with Terraform Enterprise.
- Exposure to LangGraph / LangChain.
- Exposure to agentic AI workflows or skill creation.
- Exposure to Claude or enterprise LLM integrations.
- Knowledge of Azure ML Workspace, model registry, and managed endpoints.
- MLOps / LLMOps knowledge.
- FinOps / Azure cost optimization experience.
- Azure certifications: AZ-104, AZ-305, AZ-400, AZ-500.
Screening Priority:
Azure Cloud + Terraform + Python Coding + CI/CD Troubleshooting + YAML/JSON + Basic Agentic AI Awareness
WowPe is a leading fintech company revolutionizing the way businesses handle financial transactions. Our suite of innovative products includes a secure Payment Gateway for seamless online transactions, robust Payouts solutions to streamline bulk payments, and a versatile Point of Sale (POS) system for efficient in-store transactions. At WowPe, we’re dedicated to providing user-friendly, scalable, and reliable solutions that empower businesses to grow and succeed in today’s fast-paced digital economy.
We are looking for a highly skilled Cloud Infrastructure & Cloud Network Engineer to design, build, and manage secure, scalable hybrid cloud environments at WowPe. This role will focus on cloud networking, hybrid connectivity, infrastructure automation, security, reliability, and performance across on-prem and cloud platforms (AWS/Azure). You will play a critical role in ensuring high availability, security, and performance of our fintech platforms.
A Day in the Life
- Design and review cloud network architectures (VPC/VNet, routing, segmentation)
- Troubleshoot latency, connectivity, VPN, and performance issues
- Work with DevOps and application teams to support deployments and scalability
- Automate infrastructure provisioning and security guardrails
- Monitor network health, traffic flow, and system performance
- Ensure security, compliance, and disaster recovery readiness
- Support hybrid connectivity between on-prem data centers and cloud environments.
Key Responsibilities
Cloud Networking & Hybrid Architecture
- Design and implement VPC/VNet architectures, subnetting, routing tables, NAT, gateways, and secure segmentation
- Build and manage hybrid connectivity between on-prem data centers and cloud using Site-to-Site VPN, ExpressRoute, Direct Connect
- Configure and manage Layer 4 & Layer 7 load balancers for high availability and traffic distribution
- Architect DNS, CDN, and edge networking strategies for low-latency global access
Security & Zero-Trust
- Implement Zero-Trust networking using security groups, NACLs, identity-aware proxies, mTLS
- Design secure access controls and network isolation
- Work closely with security teams to ensure PCI, ISO, SOC compliance readiness
Automation, Platform & Reliability
- Automate infrastructure provisioning using Infrastructure as Code (Terraform/ARM/CloudFormation)
- Build self-healing, auto-scaling architectures with health checks and fault tolerance
- Support and manage Kubernetes clusters (EKS/AKS) including networking and service communication
- Integrate infra with CI/CD pipelines for safe and frequent deployments
Operations & Observability
- Perform advanced troubleshooting for latency, packet loss, MTU, routing loops
- Implement and manage monitoring, logging, and observability (Prometheus, Grafana, ELK, Azure Monitor, CloudWatch)
- Design and maintain disaster recovery architectures, multi-region networking, and replication strategies
- Ensure high availability, performance optimization, and cost efficiency
Basic Qualifications & Skills
- 4+ years of experience in Cloud Infrastructure & Cloud Networking
- Strong hands-on experience with AWS and/or Azure
- Deep understanding of VPC/VNet, routing, NAT, gateways, load balancers, DNS
- Experience with Hybrid connectivity (VPN, ExpressRoute, Direct Connect)
- Solid knowledge of network security, firewalls, access control, segmentation
- Hands-on experience with Infrastructure as Code (Terraform preferred)
- Experience in monitoring, troubleshooting, and incident handling
- Strong understanding of high availability, DR, and performance optimization
Preferred Qualifications
- Experience in fintech, BFSI, or high-compliance environments
- Exposure to Zero-Trust architecture and security best practices
- Experience with Kubernetes (EKS/AKS), service mesh, microservices networking
- Familiarity with CI/CD pipelines and DevOps practices
- Knowledge of CDN, edge networking, and global traffic management
- Experience with compliance frameworks (PCI-DSS, ISO 27001, SOC2)
- Ability to design large-scale, resilient, production-grade architectures
Senior CloudOps Engineer
Technology: Microsoft Azure | Cloud Operations | Governance | FinOps
Experience: 6+ Years
Location: Remote-Trivandrum
Contract-to-Hire (C2H)
Role Overview
We are looking for a Senior CloudOps Engineer with strong hands-on Azure experience to
drive cloud operations, platform reliability, security governance, and cost optimization. The
role focuses on operational ownership, enforcing governance standards, managing
production environments, and ensuring secure, reliable, and cost-efficient cloud operations.
Key Responsibilities
• Own Azure platform reliability, availability, and operational readiness.
• Lead incident management, root cause analysis, and remediation.
• Implement Azure governance using Azure Policy, RBAC, PIM, naming conventions, and
tagging standards.
• Drive FinOps initiatives, including resource rightsizing, reservations, savings plans, and cost
optimization.
• Manage Azure Kubernetes Service (AKS), focusing on scaling, resource utilization, and
operational boundaries.
• Maintain operational runbooks, SOPs, and change management processes.
• Manage Azure subscriptions, management groups, networking, identity, and access controls.
• Identify and remediate governance gaps, excessive permissions, and configuration drift.
Must-Have Skills
• 6+ years of hands-on Microsoft Azure experience with production operations ownership.
• Strong expertise in Azure infrastructure, networking, subscriptions, and management groups.
• Experience with Azure governance, Azure Policy, RBAC, and identity/access management.
• Working knowledge of Infrastructure as Code (Terraform, ARM, or Bicep).
• Experience in incident management, root cause analysis, and operational remediation.
• Understanding of Azure cost optimization and FinOps practices.
• Ability to enforce security, governance, and operational standards.
Good-to-Have Skills
• Hands-on experience with Azure Kubernetes Service (AKS).
• Experience establishing CloudOps processes and governance frameworks.
• Exposure to Azure cost management, reservations, and savings plans.
• Experience with ITIL-based IT service management.
Mandatory Certifications (At least 2–3 certifications required):
o Microsoft Certified: Azure Solutions Architect Expert (AZ-305).
o Microsoft Certified: Azure Administrator Associate (AZ-104).
o Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-140).
o Microsoft Certified: Azure Fundamentals (AZ-900).
o Preferred: ITIL 4 Foundation certification.
Note: This is a Cloud Operations-focused role, not a DevOps enablement or application
development position. Candidates must demonstrate strong operational ownership,
governance enforcement, security awareness, and cost accountability.









