Azure L3 Cloud Support Engineer / Azure Cloud SME

Supercharge Your Career as a Oracle Integration Cloud (OIC) Developer at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech

domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are seeking an experienced Oracle Integration Cloud (OIC) Developer to design, develop,and implement integrations and reporting solutions across Oracle Cloud and third-party

systems. This role requires strong hands-on expertise in Oracle middleware, BI Publisher, OTBI, and VBCS, with the ability to work collaboratively with business, functional, and technical teams in a fast-paced, global environment

What Will You Be Doing?

• Design and build integrations using Oracle Integration Cloud (OIC) to meet business and application requirements.

• Configure and deploy Oracle middleware solutions aligned with functional and technical design specifications.

• Develop technical specification documents based on Functional Design Documents (FDDs).

• Collaborate with business and functional teams to translate requirements into technical solutions and detailed test cases.

• Build BI Publisher reports, reconciliation reports, and drill-down dashboards to support analytical and operational needs.

• Develop OTBI reports and infolets for ad hoc analytics and performance tracking.

• Create and enhance VBCS applications and APEX web pages for effective data management by business users.

• Perform unit testing, system testing, and support QA processes to ensure robust, high-quality deliverables.

• Participate in design discussions to understand end-to-end business processes and continuously enhance technical capabilities.

What Makes You the Perfect Fit?

• 5–8 years of overall experience with Oracle middleware, including 3+ years hands-on

with Oracle Integration Cloud (OIC).

• Proven experience integrating Oracle ERP Cloud / E-Business Suite with third-party

applications.

• Strong proficiency in OIC, SQL, PL/SQL, Web Services (SOAP, REST), JSON/XML,

and XSLT processing.

• Hands-on experience in VBCS (Visual Builder Cloud Service) — mandatory.

• Expertise in Oracle BI Publisher (data models, templates, XSLT/RTF layouts, bursting,

and advanced report capabilities).

• Experience building OTBI reports, dashboards, and infolets.

• Familiarity with Oracle PaaS architecture, cloud security concepts, and SaaS

integrations (e.g., Oracle ERP Cloud, Workday).

• Experience with CI/CD pipelines using Jenkins, GitHub, and JIRA.

• Strong communication and interpersonal skills for cross-functional collaboration.

• Bachelor’s or Master’s degree in Engineering, Computer Applications, or a related

discipline.

Additional Details

• Shift: Night shift (aligned to US PST time zone).

• Work Mode: Remote (India-based).

• Engagement: Full-time

ROLES AND RESPONSIBILITIES:

Standardization and Governance:

• Establishing and maintaining project management standards, processes, and methodologies.
• Ensuring consistent application of project management policies and procedures.
• Implementing and managing project governance processes.

Resource Management:

• Facilitating the sharing of resources, tools, and methodologies across projects.
• Planning and allocating resources effectively.
• Managing resource capacity and forecasting future needs.

Communication and Reporting:

• Ensuring effective communication and information flow among project teams and stakeholders.
• Monitoring project progress and reporting on performance.
• Communicating strategic work progress, including risks and benefits.

Project Portfolio Management:

• Supporting strategic decision-making by aligning projects with organizational goals.
• Selecting and prioritizing projects based on business objectives.
• Managing project portfolios and ensuring efficient resource allocation across projects.

Process Improvement:

• Identifying and implementing industry best practices into workflows.
• Improving project management processes and methodologies.
• Optimizing project delivery and resource utilization.

Training and Support:

• Providing training and support to project managers and team members.
• Offering project management tools, best practices, and reporting templates.

Other Responsibilities:

• Managing documentation of project history for future reference.
• Coaching project teams on implementing project management steps.
• Analysing financial data and managing project costs.
• Interfacing with functional units (Domain, Delivery, Support, Devops, HR etc).
• Advising and supporting senior management.

IDEAL CANDIDATE:

• 3+ years of proven experience in Project Management roles with strong exposure to PMO processes, standards, and governance frameworks.
• Demonstrated ability to manage project status tracking, risk assessments, budgeting, variance analysis, and defect tracking across multiple projects.
• Proficient in Project Planning and Scheduling using tools like MS Project and Advanced Excel (e.g., Gantt charts, pivot tables, macros).
• Experienced in developing project dashboards, reports, and executive summaries for senior management and stakeholders.
• Active participant in Agile environments, attending and contributing to Scrum calls, sprint planning, and retrospectives.
• Holds a Bachelor’s degree in a relevant field (e.g., Engineering, Business, IT, etc.).
• Preferably familiar with Jira, Azure DevOps, and Power BI for tracking and visualization of project data.
• Exposure to working in product-based companies or fast-paced, innovation-driven environments is a strong advantage.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

Chatbot Developer

We are a Conversational AI- Product Development company which is located in the USA, Bangalore.

We are looking for a Senior Chatbot /Javascript Developer to join the Avaamo PSG(delivery) team.

Responsibilities:

• Independent team member for analyzing requirements, designing, coding, and implementing  Conversation AI products.
• Its a  product expert work closely with IT Managers and Business Groups to gather requirements and translate those into the required technical solution.
• Drive solution implementation using the Conversational design approach.
• Develop, deploy and maintain customized extensions to the Avaamo platform-specific to customer requirements.
• Conduct training and technical guidance sessions for partner and customer development teams.
• Evaluating reported defects and the correction of prioritized defects.
• Travel onsite to customer locations for close support.
• Document how to's and implement best practices for Avaamo product solutions.

Requirements:

• Strong programming experience in javascript, HTML/CSS.
• Experience of creating and consuming REST APIs and SOAP services.
• Strong knowledge and awareness of Web Technologies and current web trends.
• Working knowledge of Security in Web applications and services.
• experience in using the NodeJS framework with good understanding of the underlying architecture.
• Experience of deploying web applications on Linux servers in production environment.
• Excellent communication skills.

Good to haves:

• Full stack experience UI and UX design experience or insights
• Working knowledge of AI, ML and NLP.
• Experience of enterprise systems integration like MS Dynamics CRM, Salesforce, ServiceNow, MS Active Directory etc.
• Experience of building Single Sign On in web/mobile applications.
• Ability to learn latest technologies and handle small engineering teams.

·        Looking after the day to day functions of management

·        Answering HR requests and questions

·        Update and keep employee record in check

·        Conducting recruitment and interview process

·        Responsible for analyzing training needs,

·        Maintain the HR team’s calendar (schedule meetings, interviews, HR events etc)

·        Building records of the employee

·        Tracking Employee Performance

·        Analyzing the Data got from Employee work performance.

·        Designing and implementing an overall recruiting strategy

·        Consulting with managers to discover specific job objectives

·        Contact new employees and prepare onboarding sessions

Experience:4-7years

Package: Exp- 3.5X max

Location: Hyderabad Location (WFO)

Skillset: Java developer with spring boot and microservices

Note: If you get selected you need to come and work in the office Hyderabad location

• You have an overall software development experience of 4 to 10 years
• 3+ years proficiency in Java and Spring boot
• Familiar with distributed computing and frameworks such as gRPC/ protobuf
• Understands JVM metrics, Garbage collection and performance tuning
• Experience in creating high-level design(HLD) and low-level design(LLD)
• You have a good understanding of relational database, NoSQL technologies, and REST
• Good to have experience in HTML, JavaScript, GraphQL, TypeScript, ReactJS and related toolsets
• Exposure to AWS stack/cloud computing
• Self-motivated developer who takes ownership of work
• Bachelor’s degree in Computer Science or Computing related discipline
• Experience in Product Development Environment is a plus.

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with newer specifications of ECMAScript

● Experience with data structure libraries (e.g., Immutable.js)

● Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

● Experience with user interface design.

● Knowledge of isomorphic React is a plus

● Familiarity with RESTful APIs