Azure/BizTalk Integration

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact.

We are looking for talented 2D Animation Designers to create engaging and high-quality training videos. The ideal candidates should have strong skills in animation, motion graphics, and visual storytelling, with experience in developing instructional or educational content. You will be responsible for designing and animating videos that simplify complex topics, ensuring clarity and engagement. Proficiency in tools like Adobe After Effects, Illustrator, and Photoshop is required, along with a good understanding of storyboarding, character animation, and typography. If you are creative, detail-oriented, and passionate about producing impactful training content, we’d love to hear from you!

1.Proven experience as a PPC Ads Specialist or similar role with a successful track record of managing and optimizing PPC campaigns.

2.In-depth knowledge & work experience of PPC platforms such as Google Ads, Bing Ads, and social media advertising platforms (Facebook, Instagram etc.)

3.Experience in Paid Search (PPC) / Create and manage Payper Click (PPC) campaigns.

4.Sound knowledge of keyword research tools, analytics platforms, and bid management systems.

5.Strong communication and collaboration skills.

6.Ability to work in a fast-paced, results-driven environment.

6.Certifications in Google Ads and other relevant platforms will be a plus.

Your Impact:

•                 Interact clearly with clients and the on-shore and off-shore project teams

•                 Regular involvement in thought leadership Best Practices development

•                 Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

•                 4 to 14 years of development experience in SFDC

•                 Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex

•                 Deep knowledge of Lightning framework

•                 Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design

•                 Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud

•                 Conceptualize end to end integration projects & knowledge of authentication mechanism

•                 Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration

•                 Working knowledge on continuous integration, working with repositories (e.g. Git)

•                 Should have experience to design the data flow and work with any ETL or dataloader

•                 Excellent experience in designing and architecting large scale applications

•                 Thorough understanding of Solution architecting & Estimation process

•                 Excellent consulting skills, oral and written communication, presentation, and analytical skills 

Set Yourself Apart With:

•                 Salesforce Certifications

•                 Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B

•                 Incident and problem management skills

•                 Ability to provide necessary coaching to bring juniors up to speed on the technology

•                 Exceptional written skill for solution documentation creation for both technical and non-technical material

•                 Background in force.com platform and deployment experience in an outsourced service environment

•                 Articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Mentoring team members

Benefits of Working Here:

•                 Gender Neutral Policy

•                 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

•                 Generous parental leave and new parent transition program

•                 Flexible work arrangements

•                 Employee Assistance Programs to help you in wellness and well being  

1. 3+ years of in design development using Angular, HTML, CSS, Javascript, PHP.
2. In-depth knowledge of JavaScript, CSS3, HTML5, Bootstrap, jQuery, REST Services & APIs.
3. Experience with test-driven development and testing frameworks/libraries.
4. Working knowledge of Git version control systems.
5. Must have a notice period of less than 30 days.

• Perform requirement gathering, analysis and design        
• Develop, create, modify and fix software applications     
• Complete Unit & Integration Testing       
• Deploy software             
• Initial Validation after deployment           
• Create documentation   
• Troubleshooting and problem solving     

Requirements

• Educational Background                             
• Experience (0+ years)
• The person should be proficient in Computer Science. Get your basics right, we will teach you everything else!

Examinations                    

• You will be asked questions concerning the following topics, Networking, Data Structures,  Design patterns, Algorithm Analysis, and Concurrency. The questions are all language agnostic.
• You will also be asked to code a trivial Java program that meets specific requirements.
• Java, Maven, Spring-boot, REST/RESTful services, Javascript, Node.js, Angular,  React,

Our Stack  

• SQL, NoSql,  Hibernate, Java Persistence API (JPA),
• Shell Scripting, Powershell scripting,
• JSON, XML

Benefits

• Unlimited Leave policy
• Apart from unlimited policy 9-Public Holiday over the year (Jan to Dec)
• Medical policy coverage up and above your CTC
• Unlimited scope to learn technology - no restrictions team wise/project wise
• Wonderful work culture
• Life time WFH for candidates outside Kolkata
• Opportunity to work with a product based company
• Weekly 2 days fixed off
• This is a remote position. Sath Infotech Pvt. Ltd is an established IT Security Consulting firm and is looking for developers to join its team. This role will work with team members, client stakeholders, and individuals to support and enhance Identity and Access Management and other security applications. Should be proficient in Computer Science.
• If you like working with IT professionals across a variety of Enterprise Level Environments with diverse processes and configurations to identify and solve complex problems, Sath Infotech can offer a career path to become a subject matter expert in the high demand roles of Cyber Security Analyst/Consultant, Enterprise IT Auditor or IT Project Management.