Sales Manager

Worql is building the contract and delivery infrastructure for the US-India engineering corridor. This is a founding-level engineering role. The bar is high, the ownership is real, and you'll work directly with the founder.

What you'll do: ship the core product end to end. Our Next.js app assembles US-India contracts from a vetted clause library, runs a multi-pass LLM pipeline, and verifies delivery through a GitHub-integrated layer. You own features from schema to UI, ship them, and prove they work. No hand-holding, no ticket-churning.

You must have:

• Strong TypeScript and Next.js (App Router). Not coursework, shipped code.
• Real, hands-on experience building with LLM APIs (Anthropic, OpenAI, or similar): structured output, retries, handling failure modes. If you've only followed tutorials, this isn't for you.
• Solid Postgres and Prisma, clean Git and PR hygiene.

You'll stand out if you've built with RAG, prompt pipelines, or evals, and if you can defend your design decisions rather than just generate code.

The deal: full-time, remote, direct founder access, real ownership from week one. We're hiring one exceptional engineer, not five average ones. Prove yourself in the first 60 days and this converts to a market-rate full-time seat. If your current work is beneath you and you're hungry to own hard problems, this is where you show it.

REVIEW CRITERIA:

MANDATORY:

• Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile
• Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
• Must have strategic thinking and good communication skills
• Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
• Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
• Candidates should have graduated in 2018 or before.
• Candidate's current CTC should not be less than 35 LPA

PREFERRED:

• Experience in software/tech/Solution implementation for B2B SaaS
• This is not a leadership role currently but will become with time

ROLE & RESPONSIBILITIES:

We’ve proven the product–market fit and are scaling fast. We’re now building out our Customer Success & Solutions function — and we’re looking for a senior leader who can be both hands-on with customers today and a builder of the CS & Solutions org for tomorrow.

If you’re looking for a fully-baked playbook to simply execute, this may not be the right fit. But if you’re excited to create the playbook, drive customer outcomes, and shape a global CS motion from scratch, we’d love to talk.

You’ll work closely with the CS Lead, founders, and cross-functional heads to ensure every customer has a world-class experience — from pre-sales to go-live to expansion.

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Pre-Sales - Understand client needs and craft custom demos and sandboxes, and present tailored solutions to clients
• Pilot & Onboarding - Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches
• Post Go-Live Success - Continuously assess client health/satisfaction. Collaborate with our product and engineering teams to resolve issues
• Client Relations - Be the voice of our clients. Maintain open communication channels with clients
• Bridge to Product/Engineering - Translate client needs into action items. Keep clients informed on project progress and anticipate any delays
• Documentation - Create and maintain customer success repository of docs, emails, videos, etc. to streamline client support
• Diverse Contributions - To the extent that bandwidth allows, get involved in other aspects of the business e.g. sales, operations, marketing etc

IDEAL CANDIDATE:

• 4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred).
• Comfortable working in US time zones (~3:30 am IST) to directly engage with customers.
• Ability to empathize deeply with customers, understand pain points, and translate them into solutions.
• Entrepreneurial mindset: thrives in ambiguity, loves wearing multiple hats, and drives outcomes without waiting for direction.
• Strong analytical and structured problem-solving skills.
• (Preferred) Computer science or technical background — able to understand product at a granular level, with basic coding ability.
• (Preferred) Familiarity with accounting, revenue recognition, billing, or finance operations.
• High ownership, proactive communication, and bias for action.
• Collaborative, low-ego personality with a sense of humor.
• Not taking yourself too seriously.

PERKS, BENEFITS AND WORK CULTURE:

• Variable: Based on performance
• ESOPs (for full time roles)
• Remote (USA)

BENEFITS (FOR FULL-TIME ROLES):

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company Laptop
• Friday game nights

What will you do every day?

As a Security & Compliance Specialist, you are responsible for helping the implementation of the organization's information security and compliance programs. You will also help in implementing and reviewing data protection and privacy controls through technical, operational, and administrative measures. The ideal candidate will have good experience in Security in SaaS products, a deep understanding of regulatory requirements, and a proactive approach to managing security threats and third-party risks; someone who enjoys security work and possesses both deep and wide expertise in the security space.

Job Responsibilities

• Develop and Implement Security & Privacy Policies (Primary | Must have)
• Create and maintain comprehensive security policies and procedures for cloud environments and application security that align with organizational goals and regulatory requirements
• Ensure policies are regularly updated and communicated to relevant stakeholders; should be an SME for Enterprise Security and Privacy related activities
• Third-Party Risk Management (Primary | Must have)
• Handle the third-party risk management activities (TPRM) covering both inbound and outbound assessments (through the Customer & Vendor lifecycles)
• Collaborate with procurement and legal teams to ensure third-party contracts include appropriate security and compliance requirements (this includes reviews of MSA, Bids, RFP’s)
• Compliance Oversight (Primary | Must have)
• Ensure the organization’s compliance with relevant laws, regulations, and standards (e.g., GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2); should be an SME for compliance
• Implementation of minimum 3 standards from GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2
• Lead internal and external audits and manage responses to audit findings
• Product Security Practices (Primary | Must have)
• Integrate security practices into the software development lifecycle (SDLC) and review the releases based on the established Secure SDLC processes
• Review the Products from time to time checking the availability of enterprise security features
• Cloud & Infra Security (Secondary | Good to have)
• Implement, review and maintain robust security controls for cloud platforms (AWS/Azure/GCP) as per the industry best practices (DevSecOps)
• Perform security assessments/reviews and VA scans (non-mandatory) on cloud infra.
• Cybersecurity (Secondary | Good to have)
• Knowledge on Cyber Attack Vectors, Cyber Threat Intelligence, Attack Surface Mgmt., etc.
• Adequate knowledge on Incident Response, Business Resilience and Risk Management

Other responsibilities

• To act as a Security & Privacy champion/catalyst for all functions/BUs within the Company
• This role needs an avert-risk mindset and should handle Incident Management (able to Identify, Analyze, and Resolve Security Incidents)
• Contribute to the Cloud & CyberSecurity roadmap and act as an internal advisory/consultant
• Training entire staff about security and privacy best practices whenever necessary

Experience & Other Requirements

• Degree/Diploma in Computer Science / Information Technology / Cybersecurity or equivalent
• 3+ years (3-7) of experience in information security, with a focus on compliance
• Proven track record in implementing security and compliance policies & controls in a Product based Product company (preferably in a SaaS-based company)
• At least 3 years of working and implementation knowledge for any three of the compliances (ISO 27001, 27701, GDPR, HIPAA, SOC 2, DPDP)
• Good to have working knowledge of Cloud security practices & involved in DevSecOps activities
• Good research mindset with a zeal to explore, learn, share, and implement
• Preferable who can join in 30 days

Key Responsibilities:

• Design and develop training materials for MERN Stack web application development.
• Deliver training sessions to individuals or groups in a classroom or online setting.
• Provide hands-on training on MongoDB, Express JS, React JS, and Node JS.
• Teach how to use No SQL Database, REST API, and how to connect REST API with front-end applications.
• Conduct assessments to evaluate trainees' understanding and progress.
• Provide feedback and support to trainees throughout the training process.
• Keep up-to-date with the latest trends and technologies in MERN Stack web application development.
• Collaborate with the project team to develop real-world scenarios and case studies for trainees.

Requirements:

• Minimum of 2 years of experience in MERN Stack web application development.
• Strong expertise in MongoDB, Express JS, React JS, and Node JS.
• Familiarity with asynchronous JS, No SQL Database, and REST API.
• Excellent communication and interpersonal skills.