Be the voice of the customer internally
Understand needs - even those that the customers themselves may not realize
Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior
Know the customer: Deeply understand customer behaviour, develop new customer insights
Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them
Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.
Work with teams to get the best possible selection & sellers onboarded.
Own cost improvement and overall portfolio management
Manage in store promotions along with brands - make brands partners in customer communication

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Urgently required Head - Products/Solutions Officer Mumbai for India’s largest micro retail solutions provider.
Mandatory:
BE/BTech with MBA from institutes of repute/ Tier 1 school/Tier 2 School
BE OR B.tech is compulsory
experience in web/ mobile apps
exp in payment gateway
iot and it infrastructure
Agile/Scrum Software Development methodologies.
Experience: 10-15 yrs
Location: Mumbai( WFO)
Responsibilities:
▪ Will be the Chief of Staff to the CEO - managing products & solutions, overseeing Buying & Merchandising (products and categories) & Marketing departments.
▪ Will be the products/solutions custodian of the organization with the CEO. Ability to contribute/align/build on the CEO’s solution(s) vision. Understands interplay between products, service, solution, business case and operationalization for Hardware and software both.
▪ Lives and breathes solutions: existing and potential, identifies both unserved and underserved needs. Constantly tracks markets and internal clients and consumers to make best in class solutions available ahead of time
▪ Regular stakeholder interactions: Head strategic initiatives for Micro Retail and business case, Buying & Merchandising for range and partners. Digital, Sales and Operations for dip sticks, business potential and operationalization
▪ Solution development and Solution management: Experience within project management, software & hardware development lifecycle, process and solutions design
▪ Builds Go-To-Market with Sales, Operations and Marketing
▪ Co owns P&L with Sales and Operations. Tracks products/solutions performance regularly to ensure plans/tweaks in time
▪ Work with cross functional teams for development of products, solutions and project management
▪ Govern and continuously improve the products/solutions based on implementation road map
▪ Problem solving, consumer centricity, spotting opportunities, solving problems, reducing friction
▪ Steer the technical direction for product and solution security mechanisms Requirements
Qualification
➢ 10+ years possessing strong teamwork skills, problem-solving skills & customer centricity skills
➢ Certification in project management is an added advantage
➢ Experience working with start ups is a plus
➢ Expertise in Category Management is a plus
➢ Self-motivated with strong leadership skills & attention to details, unconventional, lateral
thinker, challenging status quo
➢ Organized, structured and disciplined. Very high quality of work/attention to detail. Ability to
collaborate effectively. Thinks through 360 degrees. Stitches up complete solutions/ensures no
loose ends. Gets things done
➢ Familiar with software design principles, software architecture and security mechanisms
➢ Good analytical skills and act structured in a result- and quality-oriented manner
➢ Excellent verbal and written communications skills
Industry: Preferred experience from Retail, Consumer Services and FMCG sector
Location - Mumbai
We are currently seeking a passionate and dynamic HR Recruiter to join our team and help us find the best talent to support our mission.
Job Summary:
The HR Recruiter will be responsible for sourcing, screening, and selecting qualified candidates for various positions within the organization. This role will require a deep understanding of recruitment strategies, excellent communication skills, and the ability to build relationships with hiring managers and candidates alike.
Key Responsibilities:
Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.
Create and post job advertisements on various platforms and the company website.
Source candidates using various methods, including social media, job boards, and networking.
Review resumes, conduct initial phone screens, and coordinate interviews with candidates.
Maintain a talent pool of potential candidates for future openings.
Conduct reference checks and background verification as required.
Prepare and extend job offers to selected candidates.
Assist in developing and implementing recruitment processes and policies.
Provide a positive candidate experience throughout the hiring process.
Stay updated on industry trends and recruitment best practices.
Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
years of experience in recruitment or talent acquisition.
Proficiency in applicant tracking systems (ATS) and HR software.
Strong knowledge of employment laws and regulations.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment and manage multiple priorities.
Strong organizational and problem-solving abilities.
Indian MSMEs to take their business online and realize their true potential.
● We want every local entrepreneur to easily start selling online with technology
being an enabler, not a barrier.
● Already adopted by 30 lakh+ merchants.
● Our client has the potential to disrupt commerce in India and has recently raised a
$11M Series A round from Sequoia Capital
● Company perks include free front row tickets to The Chainsmokers concerts in
India \m/
● Work in a cross functional domain, gather requirements from different
stakeholders
● Provide constructive feedback and help solve implementation issues
● Able to guide and motivate the rest of the team around best practices and
patterns. Participate in reviewing pull requests and training new hires.
● Ensure regular shipping of code, we work in 2 week sprints. Making sure that
every week we are releasing something new.
● Take regular interviews and help in team building.
● Proficiency with either one of full stack or mobile domains.
● Past experience of launching and scaling products.
● Prior experience of managing at least a 10 member team cross functional team.
PlanetSpark is a global platform that provides Live and asynchronous learning strategies to empower individuals (age 4yrs to 50yrs) with exceptional communication and soft skills. The platform is dedicated to transcending conventional classroom learning and focuses on providing tailored learning strategies that cater to individual needs and schedules. With a dynamic community of over 3,000 skilled educators, PlanetSpark has proudly served over 40,000 learners worldwide.
Role Description
This is a full-time on-site role for a Business Development Associate located in Gurugram. The Business Development Associate will be responsible for generating leads, conducting market research, and making presentations to potential clients. The Business Development Associate will also be responsible for communication with existing clients and maintaining client relationships.
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media. 2. Calling
65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department's sales goals on a monthly, quarterly and yearly basis (3L revenue per month)
7. "Go the extra mile" to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oriented BDCs in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of Rs.21428 fixed + incentives 5. Post 1L Revenue achievement, you will be entitled for below CTC
India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.2LPA Fixed + 2.4 LPA Variable) US/ Canada Shift (8:00pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA
Qualifications
• Strong english communication skills
• Any graduate ( 2018-2024)
• Freshers are also welcome !
• Experience in respected field will be given more importance
About the role:
· Understand the project test requirements.
· Execute and evaluate automated test cases/suites and report test results to ensure that system functionality satisfies acceptance criteria.
· Create and maintain automation scripts using the Robot Framework
· Help create acceptance criteria for user stories.
· Log bug reports based on test execution.
· Collaborate with the development team to prioritize test scenarios.
· Collaborate with the development team to perform root cause analysis.
· Other duties assigned.
Position Requirements:
Essential Skills:
· Knowledgeable in Software Automation using Robot Framework
· Knowledgeable in API testing (Postman)
· Experience working in an Agile environment using Scrum or Kanban
· Proficiency in scripting and programming languages (Python preferred)
· Experience with REST API testing and the relevant testing tools.
· Understanding the differences between JSON, YAML, and XML.
· Experienced with CI/CD.
· Experience testing web applications and different types of testing approaches and test environments.
· Experience in test risk management.
· Experience in using GIT repositories would be great.
· A passion for software product quality assurance with a positive mindset and good communication skills.
· Keen eye for detail.
Good to Have
· ISTQB foundation level certification
· Familiar with other automation testing tools like Selenium and Katalon Studio
· Suggest / make framework improvements to accommodate the scripting needs
· Implemented automation framework using Behavior-Driven Development (BDD) approach
· Familiarity with the Test Pyramid would be great.
· Experience working with JIRA
Non-technical requirements:
● You are available to join us in our Bangalore office from Day 1.
● You have strong communication skills.
● You have strong analytical skills.
● You are customer friendly and service minded.
● You are a team player.
Job title: Engineering Manager
BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before.
We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 260+ employees (and increasing every day) from 22 different nationalities and with over 25 languages spoken.
We promote an open minded environment and encourage our employees to create their own success story in this high performance environment.
Location: Bangalore, India
Department: Engineering
Job summary:
We are seeking an Engineering Manager, with experience in developing scalable SaaS applications and leading and managing high performing distributed teams, to join our growing company and be a part of our success story.
We are looking for an individual with great leadership and team handling skills, strong hands-on experience in software development, and excited to work in a fun and friendly fast paced environment.
Responsibilities and tasks:
- Manage a team (comprising of Software Engineers, Sr. Software Engineers, QA Engineers), including providing technical direction, task allocation, and code reviews.
- Drive technical projects and provide leadership in an innovative and fast-paced environment.
- Owns overall planning, execution, and success of complex technical projects.
- Contribute technically to projects.
- Work closely with the Product Management team to ensure we're building the best products which deliver value to our clients.
- Set up best practices for development, champion their adoption
- Work closely with team to estimate and plan projects in an Agile environment
- Managing customer issues and escalations and tracking the Customer SLAs closely
- Defining/evolving and enforcing relevant software development processes for the Engineering team.
- Ensuring that the team complies to the quality standards
- Active communication and coordination with clients and internal stakeholder
- Motivating, mentoring, and helping your team with developing their careers and provide guidance for performance appraisals
- Participate in hiring different roles required within the team
What You Need to Succeed at BlueOptima:
- Minimum Bachelor's degree in Computer Science or equivalent with 10- 12 years in the software industry and 3-5 years of experience managing customer facing software development teams.
- Minimum of 5 years of software product development experience, and hands on technical work with full life cycle implementations.
- Experience in Web application development / Hosted solutions
- Comfortable guiding teams in an Agile environment
- Should have worked in cross functional teams (product management, development, QA, sales, customers), should be able understand team dynamics and priorities of each functional stakeholder and work with them to meet project goals
- Should be assertive, proficient in resolving conflicts and gains consensus in cross functional teams
- Adaptable to changing business requirements and priorities
- Experience with continuous integration and continuous delivery pipelines
- Demonstrated ability to recruit, build effective teams and to motivate, direct and coach team members; ability to manage multi-site teams
- Strong Java, Database fundamentals.
- Knowledge of and experience in, maintaining mission critical applications with 24x7 operations, 5 9’s availability (Desirable)
- Knowledge of AWS, Springboot, ReactJS, Postgres (Desirable)
Why join our team?
Culture and Growth:
- Global team with a creative, innovative and welcoming mindset.
- Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
- Freedom to create your own success story in a high performance environment.
- Training programs and Personal Development Plans for each employee
Benefits:
- 32 days of holidays (this includes public and religious holidays)
- Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
- Gratuity payments
- Private Medical Insurance provided by the company (Employee + Spouse + 2 Children + 2 Parents)
- 12 Weeks Paid Paternity Leave, 6 months Maternity leave
- Support with childcare costs (50%)
- Work From Home assistance and equipment budget
- Flexible Work from Home policy - 2 days home p/w
- Flexible Work from Long Distance - 4 weeks a year
- International travel opportunities & Global annual meet-up
- High-quality equipment (Ergonomic chairs and 32’ screens)
-
Should have experience in full life cycle of Web Application Development in Linux environment using Apache, PHP, MySQL/MSSQL/ Oracle.
-
Hands on experience in these technologies is a must (PHP 5, Ajax, CSS / HTML5 / XHTML , Web development)
-
Should have experience in template engine like smarty and at least one MVC frame work (Laravel / Zend / Symphony / Cake Php / Code Igniter).
-
Should have worked on any of the content management system (Joomla / Drupal / Simple CMS etc)
-
Should have worked on any of one of JS frameworks like YUI, JQuery , MooTools, ExtJS and AJAX
-
Hands on experience with the following PHP modules: PEAR, CURL, SoapClient (WSDL mode), libXML, Memcache, PCRE, SQLITE, etc
-
Ability to write and consume SOAP & REST web services.
-
Create requirement document and work with team members to deliver the application.
-
Knowledge of Version Control Software ;such as SVN/CVS will be preferable.
-
Experience in Architecture Design & Developed of Web Application.
-
Should have experience in web application optimization/caching/DB performance tuning
-
Extensive OOD / OOP experience
-
Ability to propose, advocate and critique design alternatives to determine solutions.
-
Hands-on experience with web application architecture and relational database design Interact with Client to understand business requirement.
-
Hands on knowledge of best practices for cross-platform, cross-browser compatibility.
-
Hands on knowledge of UI optimization techniques and experience of working with UI performance measurement tools like Yslow, Firebux, Fiddler, HTTPWatch, Page Speed, DynaTrace, etc.
Community Management-
- Create a friendly environment to facilitate high member satisfaction
- Be thoughtful while interacting with members.
- Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
- Seek out information about the business and personal objectives of tenant organizations and their individual members.
- Foster a sense of inclusivity where fresh ideas are welcome
- Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
- Oversee new member onboarding and member moves out of the space
Events Planning and Execution-
- Build a quarterly calendar of coworking events that engages all stakeholders:
- Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
- Future members: Lead generation and sales-related events
- Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community.
- Manage to the allotted budget
- Present our community professionally
- With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup
Business Development-
- With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
- Conduct tours for prospective members
- Contact the local press and community leaders to generate interest in COWERKZ.
- Maintain a positive relationship with key vendors and our landlord
Facilities and Space Management-
- Manage all centre operations to the satisfaction of members
- Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
- Keep members aware of facilities issues that may impact them
- Utilize a variety of coworking software applications manage the space and membership
- Make recommendations to the owners about new features or perks that will entice members
- Submit maintenance tickets for repairs to the facility and key equipment
- Ensure cleaning is conducted to spec
Data accuracy-
- Ensuring member data is updated and is current in the cowork platform
- Ensuring lead data is updated in the CRM platform
- Ensuring Community Data is being updated in the events database
Experience and Requirements
- 2 years experience with increasing responsibility in either a sales or customer service role
- Experience in co -curricular activities a plus.
- Demonstrated project management skills
- Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
- Experience with written content generation in a business environment and basic graphic design skills are a plus
- Interest in working independently with only occasional interactions with the owners
- Fluent in English. Ability to speak additional language is a plus.
- A high level ethics, empathy and dependability
Qualifications
- Bachelor's degree or equivalent










