Travel Sales Executive (Blended Process - Chat & Calling)

We are seeking a high-caliber Senior Full-Stack Engineer to lead the design, development, and deployment of our next-generation intelligent applications. In this role, you will bridge the gap between robust full-stack architecture and smart artificial intelligence integrations. You will be responsible for building scalable Node.js microservices, crafting intuitive React interfaces, and embedding AI capabilities (such as LLM APIs, autonomous agents, and smart workflows) to solve complex user problems.

As a senior member of the team, you will champion technical excellence, mentor junior developers, and influence our product roadmap.

Key Responsibilities:

AI Integration & Engineering

• Architect and implement backend systems that interface with Large Language Models (LLMs) and other AI services via APIs (e.g., OpenAI, Anthropic, or custom internal model endpoints).
• Build middleware to handle prompt engineering, context orchestration, and structural parsing of AI responses into application logic.
• Implement guardrails, caching layers, rate-limiting, and evaluation metrics for AI model outputs to ensure reliability, security, and cost-efficiency.
• Stay up-to-date with emerging generative AI patterns, model capabilities, and integration techniques to drive product innovation.

Full-Stack Development

• Backend: Build, scale, and maintain highly performant, secure, and production-ready RESTful APIs and GraphQL services using Node.js (TypeScript / Express).
• Frontend: Develop responsive, state-managed, and visually seamless user interfaces using React.js and modern state management libraries (e.g., Redux Toolkit, Zustand, React Query).
• Optimize application performance across the stack—from database query optimization to frontend rendering bottlenecks.

Architecture & Leadership

• Lead architectural decisions, promoting modular design, code reusability, and scalable system infrastructure.
• Enforce high engineering standards through rigorous code reviews, automated testing (unit, integration, E2E), and comprehensive documentation.
• Mentor and coach junior and mid-level engineers, fostering a culture of continuous learning and technical growth.
• Work closely with Product Managers, UX Designers, and stakeholders to translate ambitious product visions into concrete technical execution.
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Technical Skills & Qualifications

Required Experience

• Experience: 5+ years of professional software development experience, with a proven track record of shipping production-grade SaaS applications.
• Node.js Ecosystem: Deep expertise in backend development using Node.js and TypeScript, including asynchronous programming, event-driven architecture, and microservices.
• React Ecosystem: Advanced proficiency in React, hooks, state management, and modern build tools (Vite, Webpack).
• AI Practice: 1–2+ years of practical experience integrating LLM APIs and cognitive workflows into customer-facing applications.
• Databases: Strong proficiency with relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB).
• Cloud & DevOps: Familiarity with cloud platforms (AWS, GCP, or Azure), Docker, and CI/CD pipelines.

Soft Skills

• Exceptional problem-solving skills and a proactive "ownership" mindset.
• Strong communication skills, with the ability to explain complex technical or AI concepts to non-technical stakeholders.
• Proven ability to thrive in a fast-paced, iterative environment.

Responsibilities

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling a portfolio of eligible customers in order to achieve the targets set and that all guidelines and regulatory requirements are followed. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the Audit & Compliance guidelines.
• Responsible for managing, training and motivating staff.
• All of the above parameters are consistently met by the team of VRMs.
• Income generation through the right blend of enhancement of CASA balance and cross-sell of appropriate products So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set 8. The team Manager leads a team of VRM (Virtual Relationship Manager) and is directly responsible for the performance of team members leading to the fulfilment of Business objectives.
• Monitoring and tracking the VRMs on revenue generation, product penetration, digital penetration, and liability growth and ensuring that the required product mix is maintained at the resource level to achieve the targeted number.
• The team Manager will be responsible for Sales Management through leads generated for a set of products from a fixed non-managed customer with the express objective of achieving business targets and efficiency targets related to outbound database calling management.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 4 years of team lead experience.
• Candidate should have a banking or voice process background.
• Willing to work from the office

We're looking for a talented UI/UX Designer to join our team. This role requires excellent visual design skills and a thorough understanding of user-centered design principles. If you enjoy creating intuitive and visually appealing digital interfaces, we'd love to hear from you.

🌏 Job Location: On-Site

What You Will Be Doing

• Design intuitive and visually appealing user interfaces for web and mobile applications.
• Conduct competitive analysis of other websites that operate in similar domains.
• Create wireframes, prototypes, and mock-ups to visualize user interface concepts using Figma.
• Collaborate with cross-functional teams to ensure design concepts are implemented effectively.
• Collaborate closely with the development teams throughout the lifecycle of the product/feature.
• Assist in the creation of design documentation, such as style guides and design specifications.
• Build new components to add/maintain our current design system.
• Participate in brainstorming sessions and contribute innovative design ideas.
• Communicate design concepts and rationale to internal stakeholders.
• Contribute to the continuous improvement and evolution of design processes.
• Implement design components into Storybook.

What You’ll Need

• Min. 3 months of experience as a UI/UX designer.
• Strong interest in the latest design trends and stay updated with current and emerging principles in UI/UX.
• Proficiency in Figma and other design tools.
• The ability to adapt to feedback and iterate on design solutions.
• Detail-oriented approach with a focus on delivering pixel-perfect designs.
• Strong understanding of clean UI/UX design principles.
• Creative thinking and problem-solving skills.
• Excellent communication and collaboration abilities.
• Knowledge of React, HTML, JavaScript, and Ajax is a plus.
• Ability to prioritize and handle multiple tasks in a dynamic, fast-paced environment.

Benefits

• Competitive salary and performance-based Incentives.
• Working closely with the leadership & an opportunity for an accelerated career growth.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.
• Access to company-sponsored training and resources.

Roles and Responsibilities

To build cross-platform mobile apps for Android, IOS, and Web. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.

Desired Candidate Profile

- Deep experience contributing to and managing high-scale production mobile apps. You must have previous experience in Flutter development.

Responsibilities and Duties :

• 2-5 years working as a full-time professional developer (Mobile) and 2 Years in a flutter is must
• Experience building a complex mobile applications, flutter would be advantage
• Good to have if it's on the Play Store/App Store or any other demo
• Willing to work with cross-platform frameworks
• Willing to learn and work on different mobile platforms frameworks when needed.
• Familiar with REST Api's, websockets in mobile integration.
• Working with a version control system (i.e., Git)
• Good communication skills.

• Strong problem-solving skills.
• Team worker.
• Very comfortable learning new technologies, tools, and platforms.
• Highly motivated.
• Initiative and passionate.
• Strong problem-solving skills.