Assistant Sales Manager

Job Title: Customer Support Executive (Work From Office)

Working Days: 6 days a week

Shift: 9-hour rotational shifts

Week Off: Rotational

Eligibility: Graduates – Freshers can apply

Undergraduates – Minimum 1 year of experience required

Fluent English communication is mandatory

Salary: ₹15,000 – ₹18,000 in-hand

Role: Handle customer queries professionally, provide accurate information, and ensure a smooth customer experience.

Company Name - Bhanzu formerly (Exploring Infinities).

Website - https://www.bhanzu.com/ 

Mode- WFO

Job Description:

Roles and Responsibilities:

● Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives

● Collating and maintaining client information in the CRM database

● Make calls to clients and respond to callback requests

● Email & WhatsApp conversations with potential leads

● Make potential leads understand our courses

● Convert potential leads into customers

● Learning & using our customer relations management software & others

● Related computer software

Requirements:

● Excellent written and verbal communication skills

● Ability to work under pressure

● Laptop is mandatory

● Willing to work in a startup environment (fast-paced)

● No. of days Working: 6 (Rotational off MON- FRI & Sat and Sun Compulsory working)

Responsibilities:

1. Develop and maintain web applications using React.js and Laravel.
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Write clean, maintainable, and efficient code.
4. Build reusable components and front-end libraries for future use.
5. Optimize applications for maximum speed and scalability.
6. Implement security and data protection features.
7. Collaborate with other team members and stakeholders to deliver high-quality software solutions.

Requirements:

1. Proven experience as a React.js and Laravel Developer.
2. In-depth knowledge of JavaScript, React.js, and Laravel.
3. Familiarity with RESTful APIs and modern front-end build pipelines and tools.
4. Experience with state management libraries such as Redux.
5. Solid understanding of the full web development process, from design to deployment.
6. Knowledge of version control (e.g., Git).
7. Strong problem-solving and communication skills.
8. Ability to work independently and as part of a team.
9. Bachelor's degree in Computer Science or a related field (preferred).

Nice to Have:

1. Experience with other front-end libraries/frameworks (Vue.js, Angular, etc.).
2. Knowledge of serverless architecture.
3. Experience with database systems (MySQL, PostgreSQL, MongoDB, etc.).
4. Familiarity with Docker and containerization.

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS, JavaScript, JQuery. 
• Experience developing/consuming RESTAPIs
• Knowledge of multiple back-end languages Like Java, Python and JavaScript frameworks(e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN. 

• Create delightful user experiences by building interfaces that are incredibly simple, elegant, and fun.
• Analyze user interface problems and create design solutions that meet measurable business goals and requirements.
• Conduct concept and usability testing and gather feedback
• Help decide what to build and why not just make pretty pixels.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Ask smart questions, take risks, and champion new ideas.
• Work with product management to define a successful, repeatable design and discovery playbook.
• Work closely with engineering on exceptional design work, providing on-the-fly input and direction.
• Help us build out scalable design practices, including the development of component libraries and design patterns.
• You ensure that you have accounted for variations across a wide variety of devices and platforms, handled error conditions and edge cases, and defined usable, elegant micro-interactions.
• Adhering to the brand guidelines while designing the experiences for a consistent brand reflection. 

You should apply if you have: 

• 1-5 years of industry experience in design with a proven track record of solving UX problems.
• Sound understanding of UX methodology and lifecycle across significant channels and platforms.
• Customer-focused, with experience using design research methods to uncover customer insights.
• Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
• Experience working with early-stage efforts, dealing with ambiguity, and driving projects forward
• Strong collaboration skills with other UX Designers, Product Managers, Engineering, Marketing.
• Strong communication and presentation skills, ability to listen, be proactive at addressing feedback, represent and advocate for UX and users.
• Understanding of patterns, best practices, and design standards across iOS, Android, and Web.
• Hands-on experience working with design tools including Adobe suite, Sketch & Prototyping tools.
• Some basic understanding and experience with Illustrations and Motion Design.

• We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.

•  Bachelors / Masters in Computer Science
•  Excellent communication and presentation skills
•  The candidate should also have knowledge of the industry and ability to work under pressure
•  An indefatigable person with high self-esteem and perspicacious nature is that kind of person
•  who will thrive in this role

• Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
• Must have test plan, strategy, cases development experience.
• Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
• Must know to prioritize work items based on the business need
• Knows how to handle tough timelines situations and not compromise quality.
• Must have experience in product management methodology such as agilenon-process oriented environment
• Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
• Analyzing the requirements from clients
• Analyzing and executing Test Cases
• Run Re-Tests and Regression Tests.
• Develop & Run Release Tests

1. Design and develop features using Java, Spring, and Hibernate
2. Ability to design database schema, develop views and stored procedures
3. Maintain existing software systems by identifying and

Correcting software defects.

1. Review and analyse business requirements and provide technical software defects.

Key Skills:

1. Good understanding of algorithms, data structures & design patterns
2. Thorough understanding of core Java, Spring framework
3. Experience with Spring Boot to bootstrap applications
4. Good understanding and working experience with RESTful web services
5. Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools such as Git, etc.
6. Self-starter who can think outside of the box, and come up with a solution to resolve and mitigate complex problems
7. Experience working in an Agile development environment using methodologies like Scrum and tools like JIRA, Confluence, etc Experience.Comfortable with MYSQL,Mongodb

Role & Responsibilities:

1. Design and develop features using Java, Spring, and Hibernate
2. Ability to design database schema, develop views and stored procedures
3. Maintain existing software systems by identifying and correcting software defects
4. Review and analyze business requirements and provide technical feasibility and estimates
5. 2-4 years of work experience developing Java-based backend applications. Around 1 year of work experience e using Spring Boot, Spring Cloud and Microservices.