
About Estontec
Estontec Group Managing FOUR rapidly growing brands in India. All Brands are founded & executed with a vision to create a better tomorrow for everyone. Creating Jobs & means of livelihood for over 500 people globally. Management Team brings in over 100-man years of experience in Technology, Innovation, Marketing & Building Businesses.
Our Brands
Haloocom
Fastest growing brand in the Enterprise Communications Platform. Now present in 6 countries & spread across all the major cities in India, constantly innovating & upgrading its applications based on the ANI (Artificial Narrow Intelligence) tools like NLP Voice BOTS & Chat BOTS.
BrandonWheelz
India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.
Kottanz
Popularly Known as the: GIFTS OF INDIA. Creating, Changing & Uplifting the Lives of over thousands of underprivileged Families in India. Kottanz today has become a livelihood for more than many women in need. All our products are 100% natural & handmade
ADZ
AdZ is on a mission to fuel innovation in the in-app advertising industry and it is part of more than 100 popular apps so far, and the rapid growth has made AdZ the fastest-growing advertising platform of its kind. AdZ believes in turning your dream marketing campaigns into a plan and executing the same with measurable tools to scale your business's outcomes.
The role
We are looking for a motivated and well-spoken individual to join our Operations team. You will be in charge of doing everything it takes (from tweaking the design to doing research on the product and audience to analysing the conversion rates for the client) to optimise a great ad campaign. Ultimately, the operations manager and fleet supervisor is the bridge between the people on the business end of the company and the programming and vendor side.
You need to work with people,vendors, project delivery, and as per company strategy. You will be responsible for Coordinating with the fleet, printing & mounting team to ensure that the artwork is pasted as per the order guidelines.
Key responsibilities
- Meet contractual requirements for advertising campaigns with a high degree of accuracy
- Serve as a point of contact between advertisers and internal departments to ensure all client needs are met
- Gather client design requirements and work with in-house designers/outside vendors to ensure all creative needs are met
- Implement and schedule advertisement campaigns for a range of clients across a wide variety of industries and digital media platforms.
- Coordination with the fleet, printing & mounting team to ensure that the artwork is pasted as per the order guidelines
- Manage the launch of new custom units to ensure the success of campaign and revenue goals
- Analyse ad campaign reports and provide recommendations to sales representatives/clients
- Drive the Operations, Implementation & Client servicing unit end to end
- You will be responsible for the post-sales implementation of the car branding on the site
- Coordination with the fleet agency to ensure that the required fleet is available in the requested city.
- Implement business reviews of campaigns and address preset metrics for success
- Onboarding new vendors for fleet, printing and mounting teams.
Key skills and experience required
- Bachelor degree in any field .
- The candidate should have good communication skills and good negotiation skills.
- A candidate who knows multiple languages is preferred.
- The candidate should be smart in handling Vendor Management.
- Experience in developing KPIs, dashboards and media analytics
- Candidate who has Fleet management knowledge or transit media knowledge (Preferred).
- Campaign management in Advertising (Preferred)
- The candidate should be open to travelling all over India.
Perks
- Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
- 30 Annual Paid Leave (18 Casual + 12 personal time off).
- Rewards and Recognitions program
- Annual Company outing to celebrate Success together

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Role & Responsibilities
Own the Client’s Outcome:
- Embed with enterprise customers – on-site and remotely – to understand their supply chain operations, data estate, and what success actually looks like for their business.
- Scope and design technical solutions for messy, real-world logistics problems – with a clear line to measurable impact: cost per delivery, SLA performance, empty kilometres.
- Own the full deployment lifecycle: architecture through go-live through steady-state. You’re accountable for the outcome, not just the code.
Build and Ship:
- Design, build, and maintain backend services in Node.js or Python that power routing, planning, and execution at enterprise scale.
- Build and own the integrations connecting Locus to client ERPs, TMS, WMS, and OMS platforms – these integrations are often the riskiest part of a deployment.
- Write production code that runs under real load. If it isn’t in production, it hasn’t shipped.
Be the Technical Interface with the Client:
- Run architecture reviews, lead integration workshops, and represent Locus in executive steering meetings. You need to be credible at every level of the client organisation.
- Bring field learnings back into the product and platform teams. Some of Locus’s best features started as a client workaround.
- Push back when a client request would compromise platform integrity – and propose a better alternative.
Show Up On-Site:
- Travel to client sites – domestic and international, up to ~30% of the time – for kick-offs, integration sprints, go-lives, and post-live reviews.
- Build the kind of relationship where the client’s ops lead calls you directly when something goes wrong at 2am, not a support ticket.
- Be comfortable wherever the work is: a warehouse floor, a logistics control tower, a C-suite boardroom.
Make the Next Deployment Easier:
- Document architecture decisions, integration patterns, and deployment playbooks – every engagement should make the next one faster.
- Work closely with Product, Customer Success, and Platform Engineering. Share what you’re seeing in the field; don’t wait to be asked.
- Mentor junior FDEs and raise the technical bar across the team.
Ideal Candidate
- Strong Forward Deployed / Field Engineer
- Mandatory (Experience 1): Must have 5+ years of backend engineering experience with hands-on coding in Node.js or Python, building production-grade systems
- Mandatory (Experience 2): Must have minimum 2+ years in client-facing / deployment-heavy roles, where they worked directly with enterprise customers
- Mandatory (Experience 3): Must have experience shipping and owning production systems end-to-end: From design → build → deployment → post-production support
- Mandatory (Tech Skills 1 - Backend & Systems): Strong in: Node.js or Python (must-have), Building scalable backend services
- Mandatory (Tech Skills 2 - Integrations): Must have experience with: Enterprise integrations (APIs, third-party systems), Systems like ERP / TMS / WMS / OMS
- Mandatory (Tech Skills 3 - Data & Messaging): Hands-on with: Relational + NoSQL databases, Event streaming / queues (Kafka / RabbitMQ or similar)
- Mandatory (Tech Skills 4 - Cloud & Deployment): Experience with: Cloud platforms (AWS / GCP / Azure), Docker + Kubernetes (or containerised deployments)
- Mandatory (Company): Top Product companies / Startups / SaaS / platform companies
Job Overview
Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.
Key Responsibilities:
- Onboard referral partners and expand the business network while building strong relationships
- Act as the primary contact, ensuring smooth communication and partner support
- Drive revenue through partner leads, conversions, and engagement strategies
- Monitor performance, resolve issues, and identify opportunities through market insights.
Key Requirements.
- 3–5 years of experience in partnership, business development, or relationship management
- Strong English communication, negotiation, and interpersonal skills
- Proven ability to build relationships and achieve targets
- Self-driven, with the ability to manage multiple partners and analyze performance metrics
Preferred Skills.
- Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.
Job Type: Full-time
Education:
- Bachelor's (Preferred)
Experience:
- International voice process: 1 year (Required)
- Sales: 1 year (Required)
Work Location: In person
Responsible for making outbound calls and regular follow up on leads assigned.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Understand the Customer requirements, encourage them to upgrade / renew the packages.
Candidate must have good communication skills.
Candidate must be presentable.
Can Join Immediately.
Any graduate with expert convincing skills.
REVIEW CRITERIA:
MANDATORY:
- Strong Technical Support Leader profile
- Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
- 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
- Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
- Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
- Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
- Effectively coordinate with architects and engineering heads
- Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
- Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
- Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership
PREFERRED:
- Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
Job Description
Experience: Fresher or (0-1 year)
Shift: 3pm to 12am and 6pm to 3am.
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Job Title: Process Associate (CA) |
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Function: Accounting |
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Reports To: Accounting Manager |
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Position Overview: The role will apply principles of accounting to analyze financial information and prepare financial reports utilizing GAAP. May function as an accounting liaison, participate in accounting projects and provide direction to less experienced accounting staff. |
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Accountabilities |
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• Prepares income and balance sheet statements, and various other accounting statements and financial reports |
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• Analyses complex financial reports and records, making recommendations relative to reserves, assets, and expenditures |
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• Reviews and verifies the accuracy of journal entries and accounting records |
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• Reviews balance sheet reconciliations and proposes adjusting entries as necessary |
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Responsibilities |
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• Completes month-end close activities, including but not limited to journal entries, accruals, and accounting for payroll |
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• Reconciles complex bank statements and records related entries |
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• Prepares and maintains balance sheet reconciliations and supporting schedules |
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• Assists in preparation of periodic, quarterly, and annual financial statements |
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• Researches and respond to questions from Operations Managers |
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• Participates in external audit as necessary by preparing required schedules and supplemental information, and responding to inquiries of external auditors |
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• Assists in various special projects as needed |
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• Other duties as assigned |
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Interdependencies |
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This person will work closely with counterparts in areas such as accounting, financial planning and analysis, tax, legal, operations, and other key analysts and managers throughout the company. |
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Competencies |
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· Extremely detail-oriented, analytical, quick learner and ability to work independently |
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· Ability to handle multiple priorities in a time-sensitive and dynamic environment |
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· Excellent communication skills to all levels of the organization |
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· Proficiency with MS Office |
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· High level of accuracy and attention to details |
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Qualifications & Requirements |
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· Bachelor’s degree in accounting+ Qualified CA (mandatory) 1. Good knowledge of GAAP, Accounting Standards, 2. Good communication skills - oral, written 3. Ability to work in a team. 4. Take ownership of the work 5. Work in stretched time, if required, sometimes 6. Abide by values - respect, care, share. 7. Urge to know. |
Skills
CA Accounting, GAAP
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Overall 3+ years of software development experience in building web-based and highly scalable applications.
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Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc.
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Deep knowledge and development expertise in React Native/ReactJS
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Hands-on coding experience in developing multi platform (iOS & Android) mobile applications with REST APIs.
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Experience working as a Full stack developer is a big plus.
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Experience in building single page applications or Javascript heavy front end applications in ReactJS is a big plus.
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Experience working in cloud environments with CI/CD and infrastructure automation is a big plus.
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Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus.
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Strong oral and written communication.
Masters India is a GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. Our mission is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.
We offer advance compliance automation solutions to enterprises that reduce their compliance work, increase work accuracy and improve ease of doing. We help some of the largest companies in the world file billions in taxes.
Looking for a self-motivated and highly driven Product Leader.
What you will do :
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Create buy-in for the product vision both internally and with key external partners.
- Develop product positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
- Drive product launches including working with public relations team, executives, and other product management team members.
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
- Act as a product evangelist to build awareness and understanding.
- Represent the company by visiting customers to solicit feedback on company products and services.
- Develop Product Roadmap and ensure it is achieved.
- Work with SMEs to produce comprehensive documents that can be used by the development team to code and the QA team to write test cases.
What you get : A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.
Job role requirement :
- Must be customer-obsessed, data-first with great communication skills. The candidate should have built/managed at least 1 B2B SaaS Product.
- Proven track record of managing all aspects of a successful product throughout its lifecycle.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Holistic understanding of development practices and product lifecycle
- Strong problem solving skills and willingness to roll up one's sleeves to get the job
WHY US ?
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You’ll be surrounded by passionate team members.
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Opportunity to experience startup culture.
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You’ll experience true collaboration.
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Your work has a visible impact.
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Opportunities for innovation.
Location: Noida, Sector 63
Employment Type: Permanent
Functional Area: Product Mamagement
Industry: IT









