Assistant Manager/Engineer - Branch Service (GM)
at A global industry leader in manufacturing industry
Company Profile:
A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.
Key Facts:
The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals.
Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry.
Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.
Responsibilities:
As an Assistant Manager/Engineer in the Branch Service team, you will play a vital role in ensuring our customers receive exceptional service and technical support. Your responsibilities will include:
- Providing service support to customers based on sales requirements.
- Offering technical support to sales engineers and customers.
- Planning and attending pending service jobs promptly.
- Responding to emergency service requests within designated timeframes.
- Inspecting customer units, performing failure analysis on-site, and providing service estimates to sales engineers.
- Performing geared-motor servicing at customer locations based on confirmed sales documentation.
- Conducting geared-motor servicing at the Service Center as per written confirmation.
- Coordinating and arranging the service of geared motors requiring off-site servicing.
- Conducting service training for customer engineers upon request from sales.
- Maintaining thorough documentation of service orders and files.
- Updating records in the system for the branch and Head Office.
- Providing feedback for maintaining necessary spare inventory at the branch in coordination with the Branch Manager/Regional Manager.
- Ensuring the Service Center, tools, tackles, and equipment are well-maintained.
- Assisting in other tasks as directed by the Branch Manager/Regional Manager in the absence of service jobs.
- Ensuring documentation and records adhere to QMS department procedures.
Authority:
- Preparing and providing service estimates.
- Creating and signing service reports for customer review.
- Deciding on component replacements during service jobs up to Rs.10,000 (in collaboration with Manager Service/Branch Manager).
- Making informed decisions on the course of actions during service engagements.
Dimensions:
- Area: Responsible for all regions within the sales branch.
- Customer Value: Handling service for 250-300 customers.
Profile:
- Education: Diploma in Mechanical/Electrical Engineering from a reputable institute.
- Experience: A minimum of 3 years experience in maintenance or servicing similar products within any engineering industry.
- Skills Required: Proficiency in Customer Relationship Management, strong Repairing and Troubleshooting skills, effective Communication Skills.
What We Offer:
- A collaborative and transparent working environment.
- Structured employee development programs and mentoring support.
- Personalized training to ensure a smooth onboarding experience.
- Access to state-of-the-art technology and excellent working conditions.
- An organization that values energy efficiency, social responsibility, and environmental protection.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
.NET
C#**Candidates from Dehradun or nearby locations are preferred**
Notice period: Immediate to 30 days
About the Job:-
The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have the ability to test code in order to maintain high-quality code.
➜ Responsibilities:-
1. Design, code, test and manage various applications
2. Collaborate with the engineering team and product team to establish the best products
3. Follow outlined standards of quality related to code and systems
4. Develop automated tests and conduct performance tuning
➜ Requirement:-
• Proficient ASP.NET/.NET CORE, Web API, MVC, Entity framework and MS SQL/MySQL is mandatory.
• Experience with HTML5/CSS3, JavaScript/jQuery, Angular; web-service: SOAP, RESFUL, MVC API
• Willing to learn new technologies
• Have good knowledge or experience with Agile/SCRUM development method
• Detail oriented, self-motivated and disciplined, with the ability to complete assigned tasks with minimal oversight in a professional and timely manner is a must
What is the role?
Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product.
As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.
To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/
Key Responsibilities
- Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market.
- Solve customer problems and build functional, technical, and design specifications for the solution.
- Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions.
- Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
- Holistic approach covering all aspects including edge cases and future possibilities.
- Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role.
- Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.
What are we looking for?
- An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
- Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
- Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
- We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
- Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement.
- Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
- Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
- Experience in managing onboarding, customer success, and support functions preferred.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.
About Xoxoday
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.
Way forward
We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH).
Roles & Responsibilities -
The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include:
- Lead generation via an existing network, B2B portals and other online/offline mediums
- Market research & analysis to figure out the obtainable market between the various geographies that we operate in
- Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals.
- Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
- Communicate with all the stakeholders and build a cohesive environment for teammates and the clients.
Pre-requisites -
1-2 years of experience working in an IT services-based organization
Profound knowledge of systems and new-age technologies used for delivering applications in current times
Graduate or Post Graduate from any Tier 1 institution across Pune/Mumbai or other locations
Excellent written, verbal and negotiation skills
Profound email & business language proficiency to communicate in the international market
Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east
Flexibility to work across various time zones
This is a full-time position in the office. But hybrid with WFH twice a month can be allowed.
What do we offer?
Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives.
goal is to improve the sales and profitability of businesses to drive sustainable growth.
Visit - stores.xoxoday.com so the interview call is more meaningful.
Responsibilities:
● PL ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category.
● Ensure Profitability by negotiating the best category margins, securing marketing support from
brands, and focusing on delivering the budgeted top-line and bottom-line.
● Assortment planning: Ensure we have a competitive catalog compared to other players across
brands and sub-categories.
● Customer Experience: Anticipate and create solutions for customer pain points. Should be able to
resolve customer escalation and deliver on the expected NPS for the category.
● Category marketing: Create weekly, monthly, and quarterly calendars Have joint marketing plans
signed off with partner brands, execute the plan in coordination with the internal team
● Operational efficiency: Work with cross-functional teams like CS, Finance, Sales to ensure a
smooth functioning system and to be able to deliver on the required set of parameters measured
across each function
● Working with customers and merchandisers and finding new ways of expanding product
categories.
● Responsible for demand and supply planning both sides of the business and planning marketing
and sales strategies for the category growth.
● Joint Planning with Product / Sales and Marketplace team: Work closely with the marketplace
team to ensure sufficient visibility to our products and jointly participate in the marketing events
conducted on the platform.
Following skills are mandatory:
1. 3-7 years of experience in global category roles, preferably digital categories.
2. Hands-on in Sales, Operations, and Category Management.
3. Strong analytical aptitude in problem-solving, multi-tasker, critical thinker, and tactical
executioner with a proven track record of finding solutions to business problems.
4. Good communication skills / Good analytical skills along with sales/marketing knowledge.
5. MBA from reputed colleges would be preferred
6. Team management experience will be a plus, its cross-functional role.
7. A strategic thinker along with a growth mindset will be a right fit
What you can look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts,
yet maintain the quality of content, interact and share your ideas and have loads of learning while at work.
Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai,
Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday
React.js
Javascript
Redux/FluxOur client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
As the React JS- Developer,you will be responsible for developing a flexible and well-structured front-end architecture, that is robust, scalable and aesthetically appealing for our cutting edge health-tech applications
What you will do:
- Building Progressive Web App components and features for the companys advanced health-tech platform using React Js, Node Js
- Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively.
What you need to have:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Good understanding of HTML5 and CSS3
- Thorough understanding of React.js and its core principles
- Experience in building new components and features for a Progressive Web App using React JS and Node JS
- Experience with popular React.js workflows (such as Flux or Redux)
- Experience with integration of RESTful APIs
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Proficient understanding of code versioning tools, such as Git or SVN
- Excellent problem-solving skills
Go Programming (Golang)
CC++
RustAntier, a leading brand in Crypto Assets Management, is looking for a Golang Developer capable of writing custom blockchains and have good knowledge of C++ or Rust / Golang.
Antier – a leading blockchain development company – harnesses the power of blockchain and other technologies like distributed ledger and smart contracts to build scalable, asset agnostic applications such as white label exchange platforms (centralized, decentralized and P2P), smart wallets, ICO, STO, tokens and other enterprise blockchain solutions development. Our experts follow design thinking-driven approach to identify blockchain use cases and create intelligent strategies around the same to accelerate your deployments. Together, we are decentralizing the world by combining our deep domain expertise and rich experience to deliver blockchain solutions at enterprise scale.
Experience: 1-4 years
Required Skills:
- Able to write programs with a compiled language (C/C++, Go, or Rust)
- Must have knowledge of SQL Database programming.
- Degree or equivalent in Software Engineering.
- Problem-solving skills.
- Excited to learn and develop blockchain technology (No experience yet? No problem!)
- Possess a strong sense of ownership in your work, which drives you to find ways to do things better and faster.
- Always up-to-speed on the latest technologies.
- Constantly on the lookout for new and innovative ways to solve complex problems through rigorous experimentation.
- Your communication style is open, transparent, and direct, and you consistently work in tight collaboration with your teammates.
- Always open to feedback, new ideas, and opportunities for self-improvement.
- Ability to work independently as well as collaborate with a small team of developers on various work streams and guide them on development tasks, perform code reviews and ensure design and coding are adhering to architectural standards.
We harness the potential of varied Blockchain platforms to deliver innovative enterprise grade blockchain solutions that make a difference. Get a chance to explore a completely new environment of working.
The B2B manufacturing industry has a lack of digitisation globally. NowPurchase is building layers of technology to help improve the productivity and profits of the manufacturer. For this we are building the OS (Operating System) that will seamlessly connect factory equipment such as furnaces and spectrometers to our software systems that provide real time optimisations.
The end-game is to use this interconnected system to do great production planning and autonomous procurement of their raw materials. The Heart of NowPurchase will be a marketplace consisting of these smart factories and raw material suppliers.
Here a video that explains our product journey:
[https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21](https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21)
## **Role Description**
As a Product Manager, you will own NowPurchase’s strategy, approach, and product roadmap for the **MetalCloud** platform that aims to build the operating system of metal manufacturing. To achieve your objectives, you will collaborate with the 2 founders, the data guy, the technology engineering manager and the metallurgist. You are expected to understand the metal manufacturing domain intimately during your course at NowPurchase.
### **What are the expectations from this role?**
- **You will own Strategy**: You will identify the key strategy questions and drive to resolution and alignment with the stakeholders.
- **You will own Roadmap & Features**: You will own the product roadmap for the entire platform!
- **You will own Metrics**: You will define the metrics, goals and measure outcome by designing testable MVPs. We do quick iterations. Anything that works is taken forward, others are dropped and deleted.
- **You will create product strategy documents** that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- **Learn Domain fast!** You are expected to understand the metal manufacturing domain as soon as possible. We have an in house metallurgist who can help you with that.
- **Tight team**: You will work with the 2 founders, the data guy, the engineering manager and the metallurgist.
- Expect yourself to be spending a LOT of time in factories observing the manufacturing process as part of your primary research to come up with product roadmap ideas and testing existing MVPs.
## **Qualifications and Experience**
- Experience with working with Product in your own startup or other startups.
- Experience identifying business opportunities, building a product strategy, and influencing delivery against a multi-year roadmap
- Understands core technologies utilized in their product domain and is fluent in pros and cons of technical alternatives
- Demonstrated ability to achieve goals in a fast paced and an unstructured environment.
- Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
- Excellent verbal and written communication skills
- Experience in leading a team with interaction designers and developers
## **Compensation & Benefits**
- **Cash Compensation:** As per industry standards & pedigree of candidate
- **ESOPs:** 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
- **Medical Insurance:** Benefits of group insurance of 3 lakhs for family including parents, spouse, children
- **Generous leave structure and WFHs** including Marriage, Maternity & Paternity leaves
- Snacks on the house
- **Complete Relocation Expenses:** We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.
## **Possible Growth path**
Product Manager> Senior Product Manager > Chief Product Officer (CPO)
## **Hiring Process**
1. Screening of applicants & initial telephonic call with Manager -HR
2. F2F/Video Interview with Cofounder CTO
3. F2F/Video Interview with Cofounder CEO
4. Take home written assessment
5. Email communication on final feedback
The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast.
*Candidates who accept an offer may join within 1 hour, 1 week or up to 45days of signing - though, we have a preference for as short a gap period between signing and joining since we're at the most exciting part of our journey - laying the foundation for the NowPurchase platform!*
iOS App Development
Objective C
Swift1. Must be very strong in Objective-C, Cocoa, Cocoa Touch, and XCode
2. Must have built and published commercial iPhone and iPad applications
3. Experience with Objective-C, JavaScript, and JSON
4. Experience writing rich GUI's for the iPhone and iPad
5. should able to demonstrate apps that was developed and in app store.
6. Well verse in OOPs/Objective C concepts, Web service and Parsing JSON/XML.
7. Expertise in iPhone development, including implementing applications with standard iPhone / iPad UI components, creating custom UI.
- 1 - 3 years of experience in Automation Testing.
- Must have experience working with Automation Testing and Basic manual, POSTMAN, API Testing, Mobile Testing and Jmeter.
- Good understanding of SLDC and STLC
- Design, write and execute detailed test Cases for web and mobile application
- Contribute ideas to improve our QA processes and best practices based on your extensive experiences.
- Work with development team to understand the underlying technology to improve the authored test cases.
- Execute the test cases and ensure that the product is adhering to the functional specs authored.
- Hands on Experience in Mobile Application (Android/IOS) end to end testing,
- functional and UI Testing
- Responsive Testing
- Experience using defect management tool
- Excellent Logical and Reasoning thinking must
- Excellent communication is a must
- provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.
- Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.
- Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.
- Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
- Document and follow-up customer suggestions for continued improvements to the Development Team.
- Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Improve Product user-guide and FAQs.
- ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.
- CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
- CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon