Assistant Manager/Engineer - Branch Service (GM)
at A global industry leader in manufacturing industry
Company Profile:
A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.
Key Facts:
The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals.
Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry.
Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.
Responsibilities:
As an Assistant Manager/Engineer in the Branch Service team, you will play a vital role in ensuring our customers receive exceptional service and technical support. Your responsibilities will include:
- Providing service support to customers based on sales requirements.
- Offering technical support to sales engineers and customers.
- Planning and attending pending service jobs promptly.
- Responding to emergency service requests within designated timeframes.
- Inspecting customer units, performing failure analysis on-site, and providing service estimates to sales engineers.
- Performing geared-motor servicing at customer locations based on confirmed sales documentation.
- Conducting geared-motor servicing at the Service Center as per written confirmation.
- Coordinating and arranging the service of geared motors requiring off-site servicing.
- Conducting service training for customer engineers upon request from sales.
- Maintaining thorough documentation of service orders and files.
- Updating records in the system for the branch and Head Office.
- Providing feedback for maintaining necessary spare inventory at the branch in coordination with the Branch Manager/Regional Manager.
- Ensuring the Service Center, tools, tackles, and equipment are well-maintained.
- Assisting in other tasks as directed by the Branch Manager/Regional Manager in the absence of service jobs.
- Ensuring documentation and records adhere to QMS department procedures.
Authority:
- Preparing and providing service estimates.
- Creating and signing service reports for customer review.
- Deciding on component replacements during service jobs up to Rs.10,000 (in collaboration with Manager Service/Branch Manager).
- Making informed decisions on the course of actions during service engagements.
Dimensions:
- Area: Responsible for all regions within the sales branch.
- Customer Value: Handling service for 250-300 customers.
Profile:
- Education: Diploma in Mechanical/Electrical Engineering from a reputable institute.
- Experience: A minimum of 3 years experience in maintenance or servicing similar products within any engineering industry.
- Skills Required: Proficiency in Customer Relationship Management, strong Repairing and Troubleshooting skills, effective Communication Skills.
What We Offer:
- A collaborative and transparent working environment.
- Structured employee development programs and mentoring support.
- Personalized training to ensure a smooth onboarding experience.
- Access to state-of-the-art technology and excellent working conditions.
- An organization that values energy efficiency, social responsibility, and environmental protection.

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- Strong problem-solving skills and attention to detail.
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We are looking for a Customer Integration Engineer to help new and existing customers with all aspects of implementing our solution. You will work closely with our sales team to get onboard our new clients.
Responsibilities
-
You will be the main point of contact for the new customer’s technical and implementation teams to get new customers live or existing customers live with new projects
-
You will guide the client’s tech team through the entire integration process
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Ensure continuity between sales and customer success
Skills & Requirements
-
1 to 3 years of experience in customer integration with SaaS companies
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Experience with frontend web development is must
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Experience and understanding of REST APIs
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Exposure to mobile app technologies is a plus
-
SaaS and B2B experience is a must
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Comfortable with communicating with all levels of team members internally and
externally
Join us
-
To work on one of the few world class DevTools SaaS companies in India
-
To work with a global team which delivers 1 Bn optimized media files each day.
(Google answers 6Bn queries / day)
-
For the opportunity to work in a dynamic team that is async first and remote
-
For an open learning environment with a lot of freedom
-
For the leadership opportunities in a very transparent, result oriented and fast
growing team
Mandatory Skills - WebDriver.io , Selenium, Appium, Cucumber
For QA automation, we need candidates who have worked on UI automation -
webdriver.io , Java/Javascript, Cucumber and For API - Karate Framework , Cucumber , Java/JS , rest assured
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We are seeking a talented QA automation engineer to design testing procedures for our software applications. In this role, will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.
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- Reviewing software bug reports and highlighting problem areas.
- Writing automation scripts and implementing software applications.
- Designing and installing software databases.
- Troubleshooting automation software and finalizing system procedures.
- Identifying quality issues and creating test reports.
- Collaborating with the design team to solve application faults.
Requirements:
- Bachelor’s degree in computer science, software engineering, or a similar field.
- Previous experience working as a QA automation engineer.
- Advanced programming skills including automation systems and databases.
- Familiarity with programming script languages including Java
- Excellent analytical skills.
- Detailed knowledge of application functions, bug fixing, and testing protocols.
- Good written and verbal communication skills.
- Strong attention to detail.
- Good project management skills.
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• In-depth understanding of current security best practices
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• 3+ years of programming experience with JavaScript and/or TypeScript
• Strong understanding of object-oriented programming
- Designing, developing, and testing UI for mobile and web applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code.
- Developing new user-facing features using React and redux
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code with proper standards.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Work with outside data sources and APIs.
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Job Responsibilities:
- Collaborating across an agile team to continuously design, iterate, and develop big data systems.
- Extracting, transforming, and loading data into internal databases.
- Optimizing our new and existing data pipelines for speed and reliability.
- Deploying new products and product improvements
- Documenting and managing multiple repositories of code.
Mandatory Requirements:
- Experience with Pandas to process the data and Jupyter notebooks to keep it all together.
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- Familiarities with AWS Cloud and Linux (and Linux work environment) are mandatory.
- Excellent written and verbal communication skills.
Desired Requirements:
- Excellent organizational skills, including attention to precise details.
- Strong multitasking skills and ability to work in a fast-paced environment Know your way around REST APIs (Able to integrate not necessary to publish)
Qualities:
- Python
- Sql
- API
- AWS
- GCP
- OCI
- Azure
- Redshift
Eligibility Criteria:
- 5 years experience in database systems
- 3 years experience with Python to develop scripts
What’s for the Candidate:
12 LPA
Job Location(s)
Hyderabad / Remote









