
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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we are currently hiring for Junior DevOps Developer
Can you pls check below Job Description for the post
Job Description: Junior DevOps Developer (0.6 – 1.5 Years Experience)
Job Title: Junior DevOps Developer
Experience: 6 months to 1.5 years
Employment Type: Full-time
About the Role:
We are looking for a motivated Junior DevOps Developer to support our development and operations teams. You will assist in managing cloud infrastructure, improving deployment processes, and maintaining system reliability.
Key Responsibilities:
- Assist in managing and maintaining cloud infrastructure (AWS/GCP/Azure)
- Support CI/CD pipeline setup and maintenance
- Help automate deployment processes and routine tasks
- Monitor system performance and troubleshoot issues
- Assist in containerization using Docker and Kubernetes
- Perform root cause analysis for production issues
- Collaborate with developers to improve system performance and scalability
- Maintain documentation for infrastructure and processes
- cloud platform and infrastructure include hetzener
Required Skills:
- Basic understanding of DevOps concepts and workflows
- Knowledge of cloud platforms like AWS, GCP, or Azure
- Familiarity with Docker and Kubernetes
- Basic understanding of Infrastructure as Code tools (Terraform is a plus)
- Knowledge of Git and version control systems
- Basic scripting knowledge (Bash/Python preferred)
Good to Have:
- Exposure to CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD)
- Understanding of monitoring tools (Grafana, Prometheus)
- Understanding of monitoring tools (Grafana, Prometheus)
You can contact me on this WhatsApp number: Nine three one six one two zero one three two
We are hiring a Senior DevOps Engineer (5–10 years experience) with strong hands-on expertise in AWS, CI/CD, Docker, Kubernetes, and Linux. The role involves designing, automating, and managing scalable cloud infrastructure and deployment pipelines. Experience with Terraform/Ansible, monitoring tools, and security best practices is required. Immediate joiners preferred.
- Responsible for building, managing, and maintaining deployment pipelines and developing self-service tooling formanaging Git, Linux, Kubernetes, Docker, CI/CD & Pipelining etc in cloud infrastructure
- Responsible for building and managing DevOps agile tool chain with
- Responsible for working as an integrator between developer teams and various cloud infrastructures.
Section 2
- Responsibilities include helping the development team with best practices, provisioning monitoring, troubleshooting, optimizing and tuning, automating and improving deployment and release processes.
Section 3
- Responsible for maintaining application security with perioding tracking and upgrading package dependencies in coordination with respective developer teams .
- Responsible for packaging and containerization of deploy units and strategizing it in coordination with developer team
Section 4
- Setting up tools and required infrastructure. Defining and setting development, test, release, update, and support processes for DevOps operation
- Responsible for documentation of the process.
- Responsible for leading projects with end to end execution
Qualification: Bachelors of Engineering /MCA Preferably with AWS Cloud certification
Ideal Candidate -
- is experienced between 2-4 years with AWS certification and DevOps
experience.
- age less than 30 years, self-motivated and enthusiastic.
- is interested in building a sustainable DevOps platform with maximum
automation
- is interested in learning and being challenged on day to day basis.
- who can take ownership of the tasks and is willing to take the necessary
action to get it done.
- who can solve complex problems.
- who is honest with their quality of work and is comfortable with taking
ownership of their success and failure, Both
• Support software build and release efforts:
• Create, set up, and maintain builds
• Review build results and resolve build problems
• Create and Maintain build servers
• Plan, manage, and control product releases
• Validate, archive, and escrow product releases
• Maintain and administer configuration management tools, including source control, defect management, project management, and other systems.
• Develop scripts and programs to automate process and integrate tools.
• Resolve help desk requests from worldwide product development staff.
• Participate in team and process improvement projects.
• Interact with product development teams to plan and implement tool and build improvements.
• Perform other duties as assigned.
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Required Skills
• TFS 2017 vNext Builds or AzureDevOps Builds Process
• Must to have PowerShell 3.0+ Scripting knowledge
• Exposure on Build Tools like MSbuild, NANT, XCode.
• Exposure on Creating and Maintaining vCenter/VMware vSphere 6.5
• Hands On experiences on above Win2k12 OS and basic info on MacOS
• Good to have Shell or Batch Script (optional)
Required Experience
Candidates for this position should hold the following qualifications to be considered as a suitable applicant. Please note that except where specified as “preferred,” or as a “plus,” all points listed below are considered minimum requirements.
• Bachelors Degree in a related discipline is strongly preferred
• 3 or more years experience with Software Configuration Management tools, concepts, and processes.
• Exposure to Source control systems such as TFS, GIT, or Subversion (Optional)
• Familiarity with object-oriented concepts and programming in C# and Power Shell Scripting.
• Experience working on AzureDevOps Builds or vNext Builds or Jenkins Builds
• Experience working with developers to resolve development issues related to source control systems.
Lead DevSecOps Engineer
Location: Pune, India (In-office) | Experience: 3–5 years | Type: Full-time
Apply here → https://lnk.ink/CLqe2
About FlytBase:
FlytBase is a Physical AI platform powering autonomous drones and robots across industrial sites. Our software enables 24/7 operations in critical infrastructure like solar farms, ports, oil refineries, and more.
We're building intelligent autonomy — not just automation — and security is core to that vision.
What You’ll Own
You’ll be leading and building the backbone of our AI-native drone orchestration platform — used by global industrial giants for autonomous operations.
Expect to:
- Design and manage multi-region, multi-cloud infrastructure (AWS, Kubernetes, Terraform, Docker)
- Own infrastructure provisioning through GitOps, Ansible, Helm, and IaC
- Set up observability stacks (Prometheus, Grafana) and write custom alerting rules
- Build for Zero Trust security — logs, secrets, audits, access policies
- Lead incident response, postmortems, and playbooks to reduce MTTR
- Automate and secure CI/CD pipelines with SAST, DAST, image hardening
- Script your way out of toil using Python, Bash, or LLM-based agents
- Work alongside dev, platform, and product teams to ship secure, scalable systems
What We’re Looking For:
You’ve probably done a lot of this already:
- 3–5+ years in DevOps / DevSecOps for high-availability SaaS or product infra
- Hands-on with Kubernetes, Terraform, Docker, and cloud-native tooling
- Strong in Linux internals, OS hardening, and network security
- Built and owned CI/CD pipelines, IaC, and automated releases
- Written scripts (Python/Bash) that saved your team hours
- Familiar with SOC 2, ISO 27001, threat detection, and compliance work
Bonus if you’ve:
- Played with LLMs or AI agents to streamline ops and Built bots that monitor, patch, or auto-deploy.
What It Means to Be a Flyter
- AI-native instincts: You don’t just use AI — you think in it. Your terminal window has a co-pilot.
- Ownership without oversight: You own outcomes, not tasks. No one micromanages you here.
- Joy in complexity: Security + infra + scale = your happy place.
- Radical candor: You give and receive sharp feedback early — and grow faster because of it.
- Loops over lines: we prioritize continuous feedback, iteration, and learning over one-way execution or rigid, linear planning.
- H3: Happy. Healthy. High-Performing. We believe long-term performance stems from an environment where you feel emotionally fulfilled, physically well, and deeply motivated.
- Systems > Heroics: We value well-designed, repeatable systems over last-minute firefighting or one-off effort.
Perks:
▪ Unlimited leave & flexible hours
▪ Top-tier health coverage
▪ Budget for AI tools, courses
▪ International deployments
▪ ESOPs and high-agency team culture
Apply Here- https://lnk.ink/CLqe2
DESIRED SKILLS AND EXPERIENCE
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux
o Networking knowledge – Firewalls, VPNs, Load Balancers
o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana
o Git, Jenkins, Jira
As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.
-
Development of automation scripts and pipelines for deployment and monitoring of new production environments.
-
Development of automation scripts for upgrades, hotfixes deployments and maintenance.
-
Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.
-
Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.
-
Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.
-
Write Knowledge articles to document known issues and best practices.
-
Conduct regression tests to validate solutions or workarounds.
-
Work in a globally distributed team.
What achievements should you have so far?
-
Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.
-
Experience with containerization, deployment, and operations.
-
Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).
-
Good experience with Linux systems and Shell scripting.
-
Basic cloud experience, preferably oriented on MS Azure.
-
Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).
-
Good Networking skills and experience.
-
Having Terraform or CloudFormation knowledge will be considered a plus.
-
Ability to analyze a task from a system perspective.
-
Excellent problem-solving and troubleshooting skills.
-
Excellent written and verbal communication skills; mastery in English and local language.
-
Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.
Role
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
This would be a hybrid role and the person would be expected to also do some application level programming in their downtime.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand based auto scaling.
- Have on call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Prior experience as a software developer in a couple of high level programming languages.
- Extensive experience in any Javascript based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
- Extensive experience with web servers such as Nginx/Apache
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~ 1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as needed.








