About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Please Apply - https://zrec.in/7EYKe?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Senior DevOps Engineer / SRE
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 4-6 years
Education: B.Tech/MCA
Notice Period: Immediately
About Us
At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.
Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.
We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.
Role Summary
We are seeking a Senior DevOps Engineer (SRE) to manage and optimize large-scale, mission-critical production systems. The ideal candidate will have a strong problem-solving mindset, extensive experience in troubleshooting, and expertise in scaling, automating, and enhancing system reliability. This role requires hands-on proficiency in tools like Kubernetes, Terraform, CI/CD, and cloud platforms (AWS, GCP, Azure), along with scripting skills in Python or Go. The candidate will drive observability and monitoring initiatives using tools like Prometheus, Grafana, and APM solutions (Datadog, New Relic, OpenTelemetry).
Strong communication, incident management skills, and a collaborative approach are essential. Experience in team leadership and multi-client engagement is a plus.
Ideal Candidate Profile
- Solid 4-6 years of experience as an SRE and DevOps with a proven track record of handling large-scale production environments
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- Strong Hands-on experience with managing Large Scale Production Systems
- Strong Production Troubleshooting Skills and handling high-pressure situations.
- Strong Experience with Databases (PostgreSQL, MongoDB, ElasticSearch, Kafka)
- Worked on making production systems more Scalable, Highly Available and Fault-tolerant
- Hands-on experience with ELK or other logging and observability tools
- Hands-on experience with Prometheus, Grafana & Alertmanager and on-call processes like Pagerduty
- Problem-Solving Mindset
- Strong with skills - K8s, Terraform, Helm, ArgoCD, AWS/GCP/Azure etc
- Good with Python/Go Scripting Automation
- Strong with fundamentals like DNS, Networking, Linux
- Experience with APM tools like - Newrelic, Datadog, OpenTelemetry
- Good experience with Incident Response, Incident Management, Writing detailed RCAs
- Experience with Applications best practices in making apps more reliable and fault-tolerant
- Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
- Able to manage multiple clients and take ownership of client issues.
- Experience with Git and coding best practices
Good to have
- Team-leading Experience
- Multiple Client Handling
- Requirements gathering from clients
- Good Communication
Key Responsibilities
- Design and Development:
- Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
- Collaborate with product and engineering teams to translate business requirements into technical specifications.
- Write clean, maintainable, and efficient code, following best practices and coding standards.
- Cloud Infrastructure:
- Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
- Implement and manage CI/CD pipelines for automated deployment and testing.
- Ensure the security, reliability, and performance of cloud infrastructure.
- Technical Leadership:
- Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
- Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
- Lead technical discussions and contribute to architectural decisions.
- Problem Solving and Troubleshooting:
- Identify, diagnose, and resolve complex software and infrastructure issues.
- Perform root cause analysis for production incidents and implement preventative measures.
- Continuous Improvement:
- Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
- Contribute to the continuous improvement of development processes, tools, and methodologies.
- Drive innovation by experimenting with new technologies and solutions to enhance the platform.
- Collaboration:
- Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
- Communicate effectively with stakeholders, including technical and non-technical team members.
- Client Interaction & Management:
- Will serve as a direct point of contact for multiple clients.
- Able to handle the unique technical needs and challenges of two or more clients concurrently.
- Involve both direct interaction with clients and internal team coordination.
- Production Systems Management:
- Must have extensive experience in managing, monitoring, and debugging production environments.
- Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
Please Apply - https://zrec.in/FQVXt?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Associate DevOps Engineer
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 6 Months - 24 Months
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for an Associate DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As an Associate DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The Associate DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 1-2 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
Please Apply - https://zrec.in/L51Qf?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Senior DevOps Engineer (Infrastructure/SRE)
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 4-6 years
Education: B.Tech/MCA
Notice Period: Immediately
About Us
At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.
Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.
We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.
Role Summary
We are looking for a Senior DevOps Engineer (Infrastructure) to design, automate, and manage cloud-based and datacentre infrastructure for diverse projects. The ideal candidate will have deep expertise in a public cloud platform (AWS, GCP, or Azure), with a strong focus on cost optimization, security best practices, and infrastructure automation using tools like Terraform and CI/CD pipelines.
This role involves designing scalable architectures (containers, serverless, and VMs), managing databases, and ensuring system observability with tools like Prometheus and Grafana. Strong leadership, client communication, and team mentoring skills are essential. Experience with VPN technologies and configuration management tools (Ansible, Helm) is also critical. Multi-cloud experience and familiarity with APM tools are a plus.
Ideal Candidate Profile
- Solid 4-6 years of experience as a DevOps engineer with a proven track record of architecting and automating solutions on Cloud
- Experience in troubleshooting production incidents and handling high-pressure situations.
- Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Extensive experience with Kubernetes, Terraform, ArgoCD, and Helm.
- Strong with at least one public cloud AWS/GCP/Azure
- Strong with Cost Optimization and Security Best practices
- Strong with Infrastructure automation using Terraform and CI/CD automation
- Strong with Configuration Management using Ansible, Helm etc
- Good with designing architectures (Containers, Serverless, VMs etc)
- Hands-on Experience working on Multiple Projects
- Strong with Client communication and requirements gathering
- Databases management experience
- Good experience with Prometheus, Grafana & Alert Manager
- Able to manage multiple clients and take ownership of client issues.
- Experience with Git and coding best practices
- Proficiency in cloud networking, including VPCs, DNS, VPNs (OpenVPN, OpenSwan, Pritunl, Site-to-Site VPNs), load balancers, and firewalls, ensuring secure and efficient connectivity.
- Strong understanding of cloud security best practices, identity and access management (IAM), and compliance requirements for modern infrastructure.
Good to have
- Multi-cloud experience with AWS, GCP & Azure
- Experience with APM & Observability tools like - Newrelic, Datadog, and OpenTelemetry
- Proficiency in scripting languages (Python, Go) for automation and tooling to improve infrastructure and application reliability.
Key Responsibilities
- Design and Development:
- Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
- Collaborate with product and engineering teams to translate business requirements into technical specifications.
- Write clean, maintainable, and efficient code, following best practices and coding standards.
- Cloud Infrastructure:
- Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
- Implement and manage CI/CD pipelines for automated deployment and testing.
- Ensure the security, reliability, and performance of cloud infrastructure.
- Technical Leadership:
- Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
- Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
- Lead technical discussions and contribute to architectural decisions.
- Problem Solving and Troubleshooting:
- Identify, diagnose, and resolve complex software and infrastructure issues.
- Perform root cause analysis for production incidents and implement preventative measures.
- Continuous Improvement:
- Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
- Contribute to the continuous improvement of development processes, tools, and methodologies.
- Drive innovation by experimenting with new technologies and solutions to enhance the platform.
- Collaboration:
- Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
- Communicate effectively with stakeholders, including technical and non-technical team members.
- Client Interaction & Management:
- Will serve as a direct point of contact for multiple clients.
- Able to handle the unique technical needs and challenges of two or more clients concurrently.
- Involve both direct interaction with clients and internal team coordination.
- Production Systems Management:
- Must have extensive experience in managing, monitoring, and debugging production environments.
- Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
Requirements :
- Good knowledge of Linux Ubuntu.
- Knowledge of general networking practices/protocols / administrative tasks.
- Adding, removing, or updating user account information, resetting passwords, etc.
- Scripting to ensure operations automation and data gathering is accomplished seamlessly.
- Ability to work cooperatively with software developers, testers, and database administrators.
- Experience with software version control system (GIT) and CI.
- Knowledge of Web server Apache, Nginx etc
- E-Mail servers based on Postfix and Dovecot.
- Understanding of docker and Kubernetes Containers.
- IT hardware, Linux Server, System Admin, Server administrator
Highlights:
- Working 5 days a week.
- Group Health Insurance for our employees.
- Work with a team of 300+ excellent engineers.
- Extra Compensation for Night Shifts.
- Additional Salary for an extra day spent in the office.
- Lunch buffets for all our employees.
- Fantastic Friday meals to dine in for employees.
- Yearly and quarterly awards with CASH amount, Birthday celebration, Dinner coupons etc.
- Team Dinners on Project Completion.
- Festival celebration, Month End celebration.
Looking out for GCP Devop's Engineer who can join Immediately or within 15 days
Job Summary & Responsibilities:
Job Overview:
You will work in engineering and development teams to integrate and develop cloud solutions and virtualized deployment of software as a service product. This will require understanding the software system architecture function as well as performance and security requirements. The DevOps Engineer is also expected to have expertise in available cloud solutions and services, administration of virtual machine clusters, performance tuning and configuration of cloud computing resources, the configuration of security, scripting and automation of monitoring functions. This position requires the deployment and management of multiple virtual clusters and working with compliance organizations to support security audits. The design and selection of cloud computing solutions that are reliable, robust, extensible, and easy to migrate are also important.
Experience:
Experience working on billing and budgets for a GCP project - MUST
Experience working on optimizations on GCP based on vendor recommendations - NICE TO HAVE
Experience in implementing the recommendations on GCP
Architect Certifications on GCP - MUST
Excellent communication skills (both verbal & written) - MUST
Excellent documentation skills on processes and steps and instructions- MUST
At least 2 years of experience on GCP.
Basic Qualifications:
● Bachelor’s/Master’s Degree in Engineering OR Equivalent.
● Extensive scripting or programming experience (Shell Script, Python).
● Extensive experience working with CI/CD (e.g. Jenkins).
● Extensive experience working with GCP, Azure, or Cloud Foundry.
● Experience working with databases (PostgreSQL, elastic search).
● Must have 2 years of minimum experience with GCP certification.
Benefits :
● Competitive salary.
● Work from anywhere.
● Learning and gaining experience rapidly.
● Reimbursement for basic working set up at home.
● Insurance (including top-up insurance for COVID).
Location :
Remote - work from anywhere.
Responsibilities
● Work with application development teams to identify and understand their operational pain points.
● Document these challenges and define goals to be achieved by the infrastructure team.
● Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.
● Rollout tools and processes with heavy focus on automation.
● Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.
● Co-own the responsibility with application development teams to ensure the reliability of services.
● Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services
● Establish and implement administrative and operational best practices in the application development teams.
● Find avenues to reduce infrastructure costs and drive optimization in all services.
Qualifications
● 5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)
● Experience with git, CI / CD, Docker, etc
● Experience in working with infrastructure as code (Terraform, etc).
● Strong Linux Shell scripting experience
● Experience with one of the programming languages like Python, Java, Kotlin, etc.
environment. He/she must demonstrate a high level of ownership, integrity, and leadership
skills and be flexible and adaptive with a strong desire to learn & excel.
Required Skills:
- Strong experience working with tools and platforms like Helm charts, Circle CI, Jenkins,
- and/or Codefresh
- Excellent knowledge of AWS offerings around Cloud and DevOps
- Strong expertise in containerization platforms like Docker and container orchestration platforms like Kubernetes & Rancher
- Should be familiar with leading Infrastructure as Code tools such as Terraform, CloudFormation, etc.
- Strong experience in Python, Shell Scripting, Ansible, and Terraform
- Good command over monitoring tools like Datadog, Zabbix, Elk, Grafana, CloudWatch, Stackdriver, Prometheus, JFrog, Nagios, etc.
- Experience with Linux/Unix systems administration.
What we look for:
As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.
Responsibilities:
- Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
- Ability to write shell/python/ or any unix scripts
- Working Knowledge on Docker & Kubernetes
- Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
- Working knowledge of Git as a source control system and defect tracking system
- Ability to debug and troubleshoot deployment issues
- Ability to use tools for faster resolution of issues
- Excellent communication and soft skills
- Passionate and ability work and deliver in a multi-team environment
- Good team player
- Flexible and quick learner
- Ability to write docker files, Kubernetes yaml files / Helm charts
- Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
- Ability to write Ansible, terraform scripts
- Linux System experience and Administration
- Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
- Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.
- Develop and Maintain IAC using Terraform and Ansible
- Draft design documents that translate requirements into code.
- Deal with challenges associated with scale.
- Assume responsibilities from technical design through technical client support.
- Manage expectations with internal stakeholders and context-switch in a fast paced environment.
- Thrive in an environment that uses Elasticsearch extensively.
- Keep abreast of technology and contribute to the engineering strategy.
- Champion best development practices and provide mentorship
An AWS Certified Engineer with strong skills in
- Terraform o Ansible
- *nix and shell scripting
- Elasticsearch
- Circle CI
- CloudFormation
- Python
- Packer
- Docker
- Prometheus and Grafana
- Challenges of scale
- Production support
- Sharp analytical and problem-solving skills.
- Strong sense of ownership.
- Demonstrable desire to learn and grow.
- Excellent written and oral communication skills.
- Mature collaboration and mentoring abilities.
Total Experience: 6 – 12 Years
Required Skills and Experience
- 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
Responsibilities
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.