Amazon Web Services (AWS)About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Stanza Living is India's largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India. We have a full-stack business model that focuses on design, development and delivery of daily living solutions tailored to the young consumers' lifestyle. From smartly-planned residences, host of amenities and services for hassle-free living to exclusive community engagement programmes - everything is seamlessly integrated through technology to ensure the highest consumer delight.
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- LinkedIn Top Startup to Work for - 2019
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- Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company
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Full Time @ Anywhere in India
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2+ years
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● Deploy, automate and maintain web-scale infrastructure with leading public cloud vendors such as Amazon Web Services, Digital Ocean & Google Cloud Platform.
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There was a time when that didn’t matter. Those days are gone. Data is now accessible, copious, and dispersed, and it includes an alarming amount of business-critical information. It’s a target for both cybercriminals and regulators but securing it is incredibly difficult. It’s the data challenge of our generation.
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Check out our core cultural values and behavioural tenets here: https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/" target="_blank">https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/
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- Operating and Monitoring cloud infrastructure on AWS.
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KubernetesDockerIntuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
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o AWS
Networking: VPC, VPC Peering, Transit Gateway, RouteTables, SecurityGroups, etc.
Data: RDS, DynamoDB, ElasticSearch
Workload: EC2, EKS, Lambda, etc.
o Azure
Networking: VNET, VNET Peering,
Data: Azure MySQL, Azure MSSQL, etc.
Workload: AKS, VirtualMachines, AzureFunctions
o GCP
Networking: VPC, VPC Peering, Firewall, Flowlogs, Routes, Static and External IP Addresses
Data: Cloud Storage, DataFlow, Cloud SQL, Firestore, BigTable, BigQuery
Workload: GKE, Instances, App Engine, Batch, etc.
• Experience in any one of the CI/CD tools (Gitlab/Github/Jenkins) including runner setup, templating and configuration.
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Optional
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• DevSecops tools like (Qualys/SonarQube/BlackDuck) for security scanning of artifacts, infrastructure and code.
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- You will join the mission to create positive impact on millions of peoples lives
- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)
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You should apply if
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- Extensive experience in AWS, Kubernetes and optionally Terraform
- Experience in building automation tools for code build and deployment (preferably in JS)
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- You are curious, a quick learner and someone who loves to experiment
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Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.
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Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.
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Qualification: B.Tech / MCA
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- Docker/Kubernetes
- Cloud (AWS)
- Python/GoLang Programming
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- Automation Tools
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon