Amazon Web Services (AWS)About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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DockerAmazon Web Services (AWS)Job Title: DevOps SDE llI
Job Summary
Porter seeks an experienced cloud and DevOps engineer to join our infrastructure platform team. This team is responsible for the organization's cloud platform, CI/CD, and observability infrastructure. As part of this team, you will be responsible for providing a scalable, developer-friendly cloud environment by participating in the design, creation, and implementation of automated processes and architectures to achieve our vision of an ideal cloud platform.
Responsibilities and Duties
In this role, you will
- Own and operate our application stack and AWS infrastructure to orchestrate and manage our applications.
- Support our application teams using AWS by provisioning new infrastructure and contributing to the maintenance and enhancement of existing infrastructure.
- Build out and improve our observability infrastructure.
- Set up automated auditing processes and improve our applications' security posture.
- Participate in troubleshooting infrastructure issues and preparing root cause analysis reports.
- Develop and maintain our internal tooling and automation to manage the lifecycle of our applications, from provisioning to deployment, zero-downtime and canary updates, service discovery, container orchestration, and general operational health.
- Continuously improve our build pipelines, automated deployments, and automated testing.
- Propose, participate in, and document proof of concept projects to improve our infrastructure, security, and observability.
Qualifications and Skills
Hard requirements for this role:
- 5+ years of experience as a DevOps / Infrastructure engineer on AWS.
- Experience with git, CI / CD, and Docker. (We use GitHub, GitHub actions, Jenkins, ECS and Kubernetes).
- Experience in working with infrastructure as code (Terraform/CloudFormation).
- Linux and networking administration experience.
- Strong Linux Shell scripting experience.
- Experience with one programming language and cloud provider SDKs. (Python + boto3 is preferred)
- Experience with configuration management tools like Ansible and Packer.
- Experience with container orchestration tools. (Kubernetes/ECS).
- Database administration experience and the ability to write intermediate-level SQL queries. (We use Postgres)
- AWS SysOps administrator + Developer certification or equivalent knowledge
Good to have:
- Experience working with ELK stack.
- Experience supporting JVM applications.
- Experience working with APM tools is good to have. (We use datadog)
- Experience working in a XaaC environment. (Packer, Ansible/Chef, Terraform/Cloudformation, Helm/Kustomise, Open policy agent/Sentinel)
- Experience working with security tools. (AWS Security Hub/Inspector/GuardDuty)
- Experience with JIRA/Jira help desk.
KubernetesType, Location
Full Time @ Anywhere in India
Desired Experience
2+ years
Job Description
What You’ll Do
● Deploy, automate and maintain web-scale infrastructure with leading public cloud vendors such as Amazon Web Services, Digital Ocean & Google Cloud Platform.
● Take charge of DevOps activities for CI/CD with the latest tech stacks.
● Acquire industry-recognized, professional cloud certifications (AWS/Google) in the capacity of developer or architect Devise multi-region technical solutions.
● Implementing the DevOps philosophy and strategy across different domains in organisation.
● Build automation at various levels, including code deployment to streamline release process
● Will be responsible for architecture of cloud services
● 24*7 monitoring of the infrastructure
● Use programming/scripting in your day-to-day work
● Have shell experience - for example Powershell on Windows, or BASH on *nix
● Use a Version Control System, preferably git
● Hands on at least one CLI/SDK/API of at least one public cloud ( GCP, AWS, DO)
● Scalability, HA and troubleshooting of web-scale applications.
● Infrastructure-As-Code tools like Terraform, CloudFormation
● CI/CD systems such as Jenkins, CircleCI
● Container technologies such as Docker, Kubernetes, OpenShift
● Monitoring and alerting systems: e.g. NewRelic, AWS CloudWatch, Google StackDriver, Graphite, Nagios/ICINGA
What you bring to the table
● Hands on experience in Cloud compute services, Cloud Function, Networking, Load balancing, Autoscaling.
● Hands on with GCP/AWS Compute & Networking services i.e. Compute Engine, App Engine, Kubernetes Engine, Cloud Function, Networking (VPC, Firewall, Load Balancer), Cloud SQL, Datastore.
● DBs: Postgresql, MySQL, Elastic Search, Redis, kafka, MongoDB or other NoSQL systems
● Configuration management tools such as Ansible/Chef/Puppet
Bonus if you have…
● Basic understanding of Networking(routing, switching, dns) and Storage
● Basic understanding of Protocol such as UDP/TCP
● Basic understanding of Cloud computing
● Basic understanding of Cloud computing models like SaaS, PaaS
● Basic understanding of git or any other source code repo
● Basic understanding of Databases(sql/no sql)
● Great problem solving skills
● Good in communication
● Adaptive to learning
KubernetesAmazon Web Services (AWS)Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus
DockerKubernetesWhat you will do:
- Handling Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups and monitoring
- Logging, metrics and alerting management
- Creating Docker files
- Performing root cause analysis for production errors
What you need to have:
- 12+ years of experience in Software Development/ QA/ Software Deployment with 5+ years of experience in managing high performing teams
- Proficiency in VMware, AWS & cloud applications development, deployment
- Good knowledge in Java, Node.js
- Experience working with RESTful APIs, JSON etc
- Experience with Unit/ Functional automation is a plus
- Experience with MySQL, Mango DB, Redis, Rabbit MQ
- Proficiency in Jenkins. Ansible, Terraform/Chef/Ant
- Proficiency in Linux based Operating Systems
- Proficiency of Cloud Infrastructure like Dockers, Kubernetes
- Strong problem solving and analytical skills
- Good written and oral communication skills
- Sound understanding in areas of Computer Science such as algorithms, data structures, object oriented design, databases
- Proficiency in monitoring and observability
Summary
We are building the fastest, most reliable & intelligent trading platform. That requires highly available, scalable & performant systems. And you will be playing one of the most crucial roles in making this happen.
You will be leading our efforts in designing, automating, deploying, scaling and monitoring all our core products.
Tech Facts so Far
1. 8+ services deployed on 50+ servers
2. 35K+ concurrent users on average
3. 1M+ algorithms run every min
4. 100M+ messages/min
We are a 4-member backend team with 1 Devops Engineer. Yes! this is all done by this incredible lean team.
Big Challenges for You
1. Manage 25+ services on 200+ servers
2. Achieve 99.999% (5 Nines) availability
3. Make 1-minute automated deployments possible
If you like to work on extreme scale, complexity & availability, then you will love it here.
Who are we
We are on a mission to help retail traders prosper in the stock market. In just 3 years, we have the 3rd most popular app for the stock markets in India. And we are aiming to be the de-facto trading app in the next 2 years.
We are a young, lean team of ordinary people that is building exceptional products, that solve real problems. We love to innovate, thrill customers and work with brilliant & humble humans.
Key Objectives for You
• Spearhead system & network architecture
• CI, CD & Automated Deployments
• Achieve 99.999% availability
• Ensure in-depth & real-time monitoring, alerting & analytics
• Enable faster root cause analysis with improved visibility
• Ensure a high level of security
Possible Growth Paths for You
• Be our Lead DevOps Engineer
• Be a Performance & Security Expert
Perks
• Challenges that will push you beyond your limits
• A democratic place where everyone is heard & aware
Amazon Web Services (AWS)DockerKubernetes- Must have a minimum of 3 years of experience in managing AWS resources and automating CI/CD pipelines.
- Strong scripting skills in PowerShell, Python or Bash be able to build and administer CI/CD pipelines.
- Knowledge of infrastructure tools like Cloud Formation, Terraform, Ansible.
- Experience with microservices and/or event-driven architecture.
- Experience using containerization technologies (Docker, ECS, Kubernetes, Mesos or Vagrant).
- Strong practical Windows and Linux system administration skills in the cloud.
- Understanding of DNS, NFS, TCP/IP and other protocols.
- Knowledge of secure SDLC, OWASP top 10 and CWE/SANS top 25.
- Deep understanding of Web Sockets and their functioning. Hands on experience of ElasticCache, Redis, ECS or EKS. Installation, configuration and management of Apache or Nginx web server, Apache/Tomcat Application Server, configure SSL certificates, setup reverse proxy.
- Exposure to RDBMS (MySQL, SQL Server, Aurora, etc.) is a plus.
- Exposure to programming languages like JAVA, PHP, SQL is a plus.
- AWS Developer or AWS SysOps Administrator certification is a plus.
- AWS Solutions Architect Certification experience is a plus.
- Experience building Blue/Green, Canary or other zero down time deployment strategies, advanced understanding of VPC, EC2 Route53 IAM, Lambda is a plus.
KubernetesAmazon Web Services (AWS)We are front runners of the technological revolution with an inexhaustible passion for technology! DevOn is the technical organization that originated from Prowareness. We are the company at the forefront of leading DevOps transformations and setting up High Performance Distributed DevOps teams with leading companies worldwide. DevOn helps market leaders to take the next step in software delivery. We consist of a dynamic team, in which personal growth is central!
About You
You have 6+ years of experience in AWS infra Automation. This is a fantastic opportunity to work in a fast-paced operations environment and to develop your career in Cloud technologies, particularly Amazon Web Services.
You are building and monitoring CI/CD pipeline in AWS cloud. This is a highly scalable backend application building on Java platform. We need a resource who can troubleshoot, diagnose and rectify system service issues.
You’re cloud native with Terraform as an orchestration. You would use Terraform as a key Orchestration in Infrastructure as Code.
You're comfortable driving. You prefer to own your work streams and enjoy working in autonomy to progress towards your goals.
You provide an incredible support to the team. You sweat the small stuff but keep the big picture in mind. You know that a pair programming can give better result
An ideal candidate is/are:
This is a key role within our DevOps team and will involve working as part of a collaborative agile team in a shared services DevOps organization to support and deliver innovative technology solutions that directly align with the delivery of business value and enhanced customer experience. The primary objective is to provide support to Amazon Web Services hosted environment, ensure continuous availability, working closely with development teams to ensure best value for money, and effective estate management.
- Setup CI/CD Pipeline from scratch along with integration of appropriate quality gates.
- Expertise level knowledge in AWS cloud. Provision and configure infrastructure as code using Terraform
- Build and configure Kubernetes-based infrastructure, networking policies, LBs, and cluster security. Define autoscaling and cost strategies.
- Automate the build of containerized systems with CI/CD tooling, Helm charts, and more
- Manage deployments and rollbacks of applications
- Implement monitoring and metrics with Cloud watch, Newrelic
- Troubleshoot and optimize containerized workload deployments for clients
- Automate operational tasks, and assist in the transition to service ownership models.
Amazon Web Services (AWS)We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company. You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on the AWS
platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way
by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand-based
auto-scaling.
- Have on-call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered
within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Prior experience as a software developer in a couple of high-level programming
languages.
- Extensive experience in any Javascript-based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT
gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~
1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or
Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the
ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as
needed.
Amazon Web Services (AWS)KubernetesDockerGoodera is looking for an experienced and motivated DevOps professional to be an integral part of its core infrastructure team. As a DevOps Engineer, you must be able to troubleshoot production issues, design, implement, and deploy monitoring tools, collaborate with team members to improve the existing and develop new engineering tools, optimize company's computing architecture, design and conduct security, performance, availability and availability tests.
Responsibilities:
This is a highly accountable role and the candidate must meet the following professional expectations:
• Owning and improving the scalability and reliability of our products.
• Working directly with product engineering and infrastructure teams.
• Designing and developing various monitoring system tools.
• Accountable for developing deployment strategies and build configuration management.
• Deploying and updating system and application software.
• Ensure regular, effective communication with team members and cross-functional resources.
• Maintaining a positive and supportive work culture.
• First point of contact for handling customer (may be internal stakeholders) issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Develop tooling and processes to drive and improve customer experience, create playbooks.
• Eliminate manual tasks via configuration management.
• Intelligently migrate services from one AWS region to other AWS regions.
• Create, implement and maintain security policies to ensure ISO/ GDPR / SOC / PCI compliance.
• Verify infrastructure Automation meets compliance goals and is current with disaster recovery plan.
• Evangelize configuration management and automation to other product developers.
• Keep himself updated with upcoming technologies to maintain the state of the art infrastructure.
Required Candidate profile :
• 3+ years of proven experience working in a DevOps environment.
• 3+ years of proven experience working in AWS Cloud environments.
• Solid understanding of networking and security best practices.
• Experience with infrastructure-as-code frameworks such as Ansible, Terraform, Chef, Puppet, CFEngine, etc.
• Experience in scripting or programming languages (Bash, Python, PHP, Node.js, Perl, etc.)
• Experience designing and building web application environments on AWS, including services such as ECS, ECR, Foregate, Lambda, SNS / SQS, CloudFront, Code Build, Code pipeline, Configuring CloudWatch, WAF, Active Directories, Kubernetes (EKS), EC2, S3, ELB, RDS, Redshift etc.
• Hands on Experience in Docker is a big plus.
• Experience working in an Agile, fast paced, DevOps environment.
• Strong Knowledge in DB such as MongoDB / MySQL / DynamoDB / Redis / Cassandra.
• Experience with Open Source and tools such as Haproxy, Apache, Nginx and Nagios etc.
• Fluency with version control systems with a preference for Git *
• Strong Linux-based infrastructures, Linux administration
• Experience with installing and configuring application servers such as WebLogic, JBoss and Tomcat.
• Hands-on in logging, monitoring and alerting tools like ELK, Grafana, Metabase, Monit, Zbbix etc.
• A team player capable of high performance, flexibility in a dynamic working environment and the ability to lead.
d ability to rain others on technical and procedural topics.
Python• Develop and maintain CI/CD tools to build and deploy scalable web and responsive applications in production environment
• Design and implement monitoring solutions that identify both system bottlenecks and production issues
• Design and implement workflows for continuous integration, including provisioning, deployment, testing, and version control of the software.
• Develop self-service solutions for the engineering team in order to deliver sites/software with great speed and quality
o Automating Infra creation
o Provide easy to use solutions to engineering team
• Conduct research, tests, and implements new metrics collection systems that can be reused and applied as engineering best practices
o Update our processes and design new processes as needed.
o Establish DevOps Engineer team best practices.
o Stay current with industry trends and source new ways for our business to improve.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Manage timely resolution of all critical and/or complex problems
• Maintain, monitor, and establish best practices for containerized environments.
• Mentor new DevOps engineers
What you will bring
• The desire to work in fast-paced environment.
• 5+ years’ experience building, maintaining, and deploying production infrastructures in AWS or other cloud providers
• Containerization experience with applications deployed on Docker and Kubernetes
• Understanding of NoSQL and Relational Database with respect to deployment and horizontal scalability
• Demonstrated knowledge of Distributed and Scalable systems Experience with maintaining and deployment of critical infrastructure components through Infrastructure-as-Code and configuration management tooling across multiple environments (Ansible, Terraform etc)
• Strong knowledge of DevOps and CI/CD pipeline (GitHub, BitBucket, Artifactory etc)
• Strong understanding of cloud and infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud Infrastructure architectures and designs and recommendations
o AWS services like S3, CloudFront, Kubernetes, RDS, Data Warehouses to come up with architecture/suggestions for new use cases.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
Good to have
• Experience with code quality tools, static or dynamic code analysis and compliance and undertaking and resolving issues identified from vulnerability and compliance scans of our infrastructure
• Good knowledge of REST/SOAP/JSON web service API implementation
•
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon