Business Development and Client Relationship Manager

We are looking for an experienced QA Manager to oversee and manage the Quality Assurance (QA) process for a critical project. The role involves coordinating with multiple stakeholders (clients and vendors), ensuring QA transparency, tracking bugs, keeping QA activities on schedule, and providing overall QA reporting.

Key Responsibilities:

• Act as the primary point of contact for all QA-related activities across multiple stakeholders.
• Manage and coordinate the QA process, ensuring smooth collaboration between the client and vendors.
• Utilize ASANA to track and manage QA tasks, issues, and progress.
• Ensure transparency in QA issues by maintaining comprehensive documentation and reporting.
• Track and monitor bug resolution progress while ensuring timely follow-ups.
• Provide regular status updates and reports on QA activities, issues, and resolutions.
• Identify and mitigate potential QA risks and bottlenecks.
• Work closely with development, product, and vendor teams to ensure quality standards are met.
• Establish and enforce QA best practices and process improvements.
• Ensure QA efforts align with project timelines and overall business objectives.

Required Skills & Qualifications:

• Proven experience as a QA Manager or in a similar QA leadership role (10+ years).
• Hands-on experience with ASANA for project and task management (4-5 years).
• Strong stakeholder management skills with the ability to coordinate between clients and vendors.
• Experience in bug tracking and defect management.
• Excellent reporting and documentation skills.
• Strong understanding of QA methodologies, testing processes, and best practices.
• Ability to identify risks and proactively resolve QA challenges.
• Experience working in agile environments is a plus.
• Strong communication and interpersonal skills.
• Flexibility to work in the New York time zone (onshore or offshore).

Time: As per NY time zone (6 pm - 3 am)

Location: Mumbai/Remote

Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice

Your mission

• Replying customer support tickets from our regional cities
• Handling inbound and outbound calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Assist customer with issues face to face and able to work in shift if required
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Participate in ad hoc projects as and when required

Your profile

• 1-2 years of customer service & support experience
• Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
• Have a Team Player mentality as well as being able to work independently
• Have a very good command of spoken and written English and Hindi
• Proficient working with computers and software programs

Why us?

We offer you:

• An attractive fixed salary and an annual bonus
• 28 days annual leave
• An intensive training
• Personal development through individual training, workshops and webinars

We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.

Desired Candidate Profile

• Master’s degree in Business Administration or similar field
• Excellent verbal and written communication skills
• Ability to work successfully in a fast-paced, dynamic work environment
• Talent for developing creative solutions to open-ended problems
• Strong analytical ability and data-driven mindset
• Experience working in a collaborative, team-based atmosphere
• Aptitude for prospecting, identifying sound business opportunities, and closing business
• Willingness to accept change and reorient efforts according to the dynamic work environment
• Ability to succeed both independently and in a collaborative, team-based atmosphere
• High degree of accountability and passion for work
• Experience presenting data and analytics in a compelling way
• Ability to manage multiple tasks simultaneously
• Openness to work in Shifts

Key Responsibilities:

·       Creation and implementation of an automation test framework to automate tests for a front-end AngularJS application, with a Microsoft Azure Service Bus message-oriented-middleware and Rest API following a Continuous Integration/Continuous Delivery pipeline, using Azure DevOps process implementation. The framework should drive frontend UI and middleware APIs, using SpecFlow and Selenium in BDD standard with Visual Studio

·       Deliver work to agreed estimates and timescales

·       Follow Agile techniques and be an active member of the Scrum Team

·       Provide testing domain knowledge and support delivery with automated testing

·       Write new scripts, run & modify existing scripts of BDD features and scenarios, structured through Page Object Model

·       Develop and execute performance test scripts for load and stress of UI,Mobile and Webservices testing using Load Runner/ J Meter

·       Test (manually & automate) against cross-browsers, accessibility (Axe, Wave, Lighthouse) & devices

·       Set up and manage test environments and data

·       Accept data from file input for more complex requirements

·       Create comprehensive acceptance tests aligned to the acceptance criteria

·       Ensure that acceptance criteria are satisfied using both Black-Box testing and White-Box testing methods

·       Ensure that the agreed Definition of Done is met for each requirement

·       Document and verify test results within the test management tool

·       Report testing progress and issues in a timely manner as defined in the Test Plan and the agreed team organization; in particular to relay issues/risks that might affect quality or the ability to complete tests according to plan and to proactively seek appropriate solutions

·       Defect management - raise and record details of defects encountered during testing

·       Test reporting

·       Develop and maintain knowledge, skills and competencies in test automation and tools

·       Participate in all Release Planning meetings

·       Attend all Scrum ceremonies

  Essential Skills/Experience:   

·       At least 3yrs experience of working as an Automation Test Analyst within solution integration projects 

·       Demonstrable experience of working within a Scrum Team

·       Able to articulate and demonstrate a good understanding of:

o   Test automation

o   Test Automation frameworks (Specflow)

o   Continuous Integration (CI) & Continuous Delivery (CD)

o   Test Techniques

o   Test Tools (e.g Selenium, Load Runner/J meter)

o   Page Object Model (Automation Framework)

o   GIT

·       Demonstrable experience of:

o   using Gherkin language to write Test Scenarios

o   c# or JavaScript

o   Selenium Web Driver

o   GIT

o   J meter/Load Runner

·       Demonstrable knowledge and experience of using two or more software engineering tools, techniques, methods, in accordance with recognized standards, specifically:

o   SQL (for example production of basic scripts to query a relational database)

o   MS Excel (for example basic dataset querying and data build)

·       Has demonstrable experience of using common business technology (for example, MS Office suite of tools) and able to produce a range of test deliverables in-line with applicable standards with minimal supervision

  Desirable Skills/Experience:

·       International Software Testing Qualifications Board (ISTQB) Test Analyst Advanced Level Certification

·       Advanced Automation Test Engineer (ISTQB)

·       Knowledge on ADO (Azure Devops) to run automated tests and CI

·       Knowledge of the latest developments and future strategy for their technology area

Brief Overview:

Through your work at Vauld, you will have the opportunity to change money for the 21st century. We’re a leading cryptocurrency platform and are passionate about increasing economic freedom around the world.

We are looking for a Lead frontend engineer who has hands-on experience with Angular/React in the front end responsibilities. You'll be involved with bringing features from idea to completion and mentoring an incredibly talented group of peers.

If you are looking for a challenging work environment where you can grow and deepen your technical skills as a frontend engineer and architect, we’d love to chat with you!

Key Responsibilities:

• Working with designers, product managers to collaboratively own the front-end layer for Vauld’s web and mobile applications.
• Architect, develop, maintain, and improve our front-end libraries.

Requirements:

• You have 5 years or more of front end development experience with expertise in designing and implementing high-performance web applications.
• You are aware of Javascript design patterns and can architect a fairly complex UI without feeling the need for a framework.
• You are capable of writing high-quality code that conforms to the standards and best practices in a particular language/framework.
• You have experience building a product using a mainstream library or framework.
• Experience in any of React/AngularJs/Vue js
• You have a deep understanding of javascript coding methodologies and can rightly judge/implement solutions to complex problems.
• You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production environment, and finally monitoring.

Preferred:

• Previous work experience in product-based (B2B/B2C) startups and fintech firms.
• Experience working with Visualisation/graphs/gaming
• Experience building for mobile platforms
• Understands the cryptocurrency landscape

Working at Vauld:

You will join a fun and intellectually stimulating work environment. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves on being disruptive and ambitious, a career with Vauld is perfect for you.

Job Description-

Backend Developer- Senior

Experience - 3-6 years

Location: Pune/Kota

Minimum Qualifications:

- BE/B.Tech or ME/M.Tech in Computer Science.

- Must have “Can Do Attitude” towards work

- Must have work exp of 3-6 years

- Must have programming exp of 1-2 years in any of Python/Golang/Java languages

- Must have worked in product based company

- Ready to work in a startup and adaptable to a dynamic environment

- Ready to accept ad-hoc requirements and track them till they get implemented

- Ready to learn new technologies like Andriod, Angular, etc.

- Good at HTTP basics, OOPs concepts, data structures, algorithms, networking and

security aspects

- Ability to write clean code and maintain it

- Good at SQL/No-SQL databases

Preferred Qualifications:

- Experience in any good product based startup

- Experience in working with the team and managing a small team of 2-5 associates

- Experience in being a mentor for co-developers

- Experience in design/developing scalable systems.

- Experience in public cloud platforms services/APIs of AWS, Google Cloud, etc.

- Experience in data engineering

- Experience in SOA/Microservice architecture development

Responsibilities:

- Design and develop scalable services and APIs in Python/Golang

- Always maintain the services secure

- Should optimize APIs for mobile data and apps

- Use off-the-shelf and state-of-the-art services for faster development of product

- Guide team members with designs

- Take the end to end ownership of features and resolve customer issues on priority

- Mentor/guide/monitor junior developer

- Expertise Android/Angular to the required extent and guide app developers while

designing APIs

Opportunities in the role:

- LearnAngular, Python, Node.js, Golang, ELK stack, MEAN/MERN

- Work on AWS, Azure, Google Cloud Platform

- Work on databases like RDS, MongoDB, Big Table & DynamoDB, Redis, Aerospike

- Experience with SQL/ NoSQL Databases (RDS, DynamoDB, Google Datastore, Redis)

- Experience with ELK stack.

- Fast prototyping of proof-of concept features/application based on a brief

- Work on data engineering

We are hiring account managers who will improve our current business partnerships and successfully build new business relationships at a local level. The ideal candidate will have 3+ years of IT &Peripheral sales experience. Must be comfortable with in person custom facing meetings

Responsibilities:
Develop a relationship with corporate clients
Build strategies and sales funnel aimed at generating existing customers inquiries
Secure contracts with corporations Manage and improve our enterprise sales

Achieve sales targets and execute sales strategies as a member of a sales team.
Start and manage the whole sales cycle, and be the focal point in all relations with an existing client (repeat flow).
Develop sales and relationship with current clients and follow up on referrals.
Build long-term relationships and referrals with senior managers

Collaborate with A2Zonrent founding team member on new business improvements based on feedback from customers and observations

Qualification

Candidates with experience in similar industries will be given preference.
Ability to hold oneself accountable for achieving high levels of individual and - organizational performance.
Outstanding professional and personal references.
Highly energetic, self-motivated, and goal oriented