Business Development and Client Relationship Manager

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.

Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.

As an Operational Accounting Intern, you will be focusing on supporting day-to-day accounting operations, including processing transactions, reconciling accounts, and assisting with financial reporting. Your role will involve maintaining accurate financial records, preparing documentation for audits, and ensuring compliance with internal controls. Since operational accounting impacts all areas of the organization, you will have the opportunity to collaborate with various teams across Springer Capital, gaining exposure to both finance and cross-department workflows.

Key duties and responsibilities include

• Expert in configuring, managing, and customizing the Salesforce CPQ (Configure Price
• Quote), CLM (Contract Lifecycle Management) and Orders Lifecycle.
• Understand the Data Model related to Salesforce CPQ.
• In-depth knowledge in Product setup, Product Options, Product configuration & rules, Pricing, Discounting, and Quote templates in Salesforce CPQ.
• Experience in integrating Salesforce CPQ with external systems using connectors, SOAP/REST API.
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities.
• Design and implement Quote to Cash solutions using Salesforce CPQ Optimization of solutions through an understanding of business needs and technology capabilities.
• Utilize best practices to perform operational support, enhancements, bug fixes as needed.
• Work closely with key stakeholders/project team to recommend and agree technical solutions to meet business requirements.

Skills and experience required

• Should have 4+ years of implementation experience on Salesforce Development.
• Should have min 2+ years of hands on experience of CPQ Development.
• Good Salesforce programming skills (Apex and Visualforce/LWC)
• Advanced knowledge of the Salesforce CRM platform and suite of Salesforce products.
• Ability to design and provide solutions using Salesforce.com out of box features and custom development tools.
• Extensive experience in all phases of SFDC process which involves requirement gathering, requirement analysis, design, development, implementation Integration & enhancement in Salesforce projects.
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs.
• Good understanding of Salesforce CPQ Price Waterfall methodology.
• Proficiency in various CPQ functionalities like amendments, renewals, and order management. Proven experience in solution design, effort estimation, and work breakdown for assigned tasks to support Agile practices.
• Effective verbal, and written communication skills.
• Good work ethic, passion for product quality, and attention to detail.

Qualifications

• Bachelors/Postgraduate degree, professional qualification, or relevant experience
• Salesforce CPQ certification is mandatory.

Job Title: React Native Mobile Developer ( 4+ years experience) 

Are you passionate about shaping the future of technology and being a part of a dynamic team of developers? Do you thrive in challenging and innovative environments, ready to take on the responsibility of spearheading cutting-edge projects? If so, we have an exciting opportunity for you! 

Job Description: 

We are seeking an experienced React Native Developer with over 4 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile development, particularly with React Native, and a passion for creating high-quality, scalable applications. You will play a key role in the development and maintenance of our cross-platform mobile applications, ensuring seamless integration with our web solutions and a superior user experience.

Key Responsibilities:

• Mobile Development: Develop, maintain, and optimize React Native applications for both iOS and Android platforms.

• Integration: Work closely with back-end developers to integrate mobile applications with APIs and other services.

• Collaboration: Collaborate with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver a cohesive product experience.

• Performance Optimization: Ensure the performance, quality, and responsiveness of applications by identifying bottlenecks and implementing solutions.

• Code Reviews: Conduct code reviews and ensure adherence to coding standards, best practices, and company guidelines.

• Testing: Write and maintain unit and integration tests to ensure the reliability and robustness of the application.

• Documentation: Create and maintain technical documentation for code and APIs.

• Stay Updated: Keep up with the latest industry trends and technologies, and continuously improve the development process.

Qualifications:

       •  Education: Bachelor's degree in Computer Science, Software Engineering, or a related field        (or equivalent work experience) 

• Experience: 4+ years of experience in mobile development, with at least 3 years of hands-on experience with React Native.

• Skills: Proficiency in JavaScript and strong experience with React Native, including working with state management libraries (such as Redux or MobX) and navigation libraries.

• Platform Knowledge: Solid understanding of mobile development for both iOS and Android, including platform-specific considerations.

• Performance: Experience with performance optimization techniques for mobile applications.

• Version Control: Familiarity with version control systems (e.g., Git).

• Collaboration: Ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders.

• Problem-Solving: Strong problem-solving skills and attention to detail.

Preferred Skills:

• TypeScript: Experience with TypeScript for type safety and better code maintainability.

• UI/UX Understanding: Familiarity with UI/UX design principles and ability to collaborate effectively with designers.

• Back-End Knowledge: Basic understanding of back-end technologies and APIs to facilitate seamless integration.

• Testing Frameworks: Experience with testing frameworks such as Jest or Mocha.

• CI/CD: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines.

• App Store Deployment: Experience with deploying applications to the Apple App Store and Google Play Store.

Role:  Java Plugin Developer

• Sound knowledge and hands-on experience in building a software application using Java 
• Proficient in Core Java (OOPs, Design Patterns, Stream API, Multithreading, Generics).
• Good understanding of OSGi,Eclipse RCP and Plugin development

JD:

• 10+ years of experience in preparing, reviewing, revising, and maintaining the software technical documents and Saas product documentation.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment.

Why SquareShift?

We firmly believe that our growth, long-term success & wellbeing as an organization are a direct outcome of the culture and teamwork. At SquareShift, you can expect,

• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment, and development opportunities
• Competitive pay and allowances for professional development 
• Flexible time off to relax and recharge

Address: SquareShift Technologies

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately