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• Design and code features for the website application as per the specifications provided by the Product and Design teams.
• Ship features in fast-moving agile sprints.
• Work closely with Backend, Product Design, and Product Management teams to brainstorm and chalk out details of features.
• Ability to build a feature from scratch & drive it to completion
Skills: Must have:
• Good understanding of Javascript and Clean architecture.
• Good understanding of asynchronous programming, callback, and closures.
• Strong experience with Javascript frontend framework/libraries like ReactJS
• Understanding of stateless application
• Good knowledge of CSS and its pre-processors like SASS/LESS
• Good understanding of server-side templates.
• Experience with creating cross-browser compatible web apps
• Should be Strong in MySql / Postgres database.
• Strong hold in Data structure and processing JSON
Good to have
• Basic knowledge of CI, CD
• Intermediate knowledge in any cloud services(AWS, GCP)
• Familiar with testing frameworks like Mocha, Cypress
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Should know Adobe XD, PhotoShop, Animations in frontend (eg. animations following the cursor. CSS,HTML, git
* Female Candidates Only
Role: CRM
Salary: Up to 20 K
Experience: 1- 3 years
Notice Period: Immediate Joiner
Location: NSP (New Delhi)
Responsibilities:
- Discover and pursue new sales prospects, negotiating deals and maintaining client satisfaction
- Collaborate with team members to achieve better results
- Negotiate/close deals and handle complaints or objections
- Aiming to achieve monthly and annual targets
- Learn details about our products and services
- Explain how our solutions align with the customer’s needs.
- Consult with sales and marketing team to ensure the efficiency
- Prepare and present reports when needed
- Understanding and promoting company programs
- Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form







