Admin executive / Admin officer at Hunarstreet Technologies Pvt Ltd · Mumbai, Navi Mumbai · 1 - 4 years · ₹2L - ₹3L / yr · Profitable · Posted 18 Feb 2026
Admin executive / Admin officer
Job Summary
We are looking for a reliable and hands-on Campus Admin Officer to manage and maintain
the Electrical, Telecom & IT systems of our 120-employee office in Mahape, Navi Mumbai.
The role involves end-to-end responsibility for identifying and fixing electrical faults,
desktops, printers, intercom systems, LAN connections, and WiFi networks to ensure
smooth daily operations with minimal downtime.
Key Responsibilities
1. Electrical System Maintenance
● Diagnose and resolve electrical faults promptly to minimize downtime.
● Identifying and resolving issues with electrical appliances, office lights, fans, etc.
● Troubleshooting issues related to generators, UPS, power supply cabling, etc.
2. IT Systems Management
● Maintain desktops and laptops for employees.
● Maintain office LAN network and structured cabling.
● Coordinate with vendors for servicing, repairs, and consumables.
● Maintain inventory of IT peripherals and spare equipment.
3. Intercom & Communication Systems
● Maintain and troubleshoot internal intercom systems.
● Coordinate with service vendors for maintenance and repairs.
Required Qualifications & Skills
● 2–4 years of hands-on experience in maintaining Electrical & IT systems.
● Ability to communicate in English, Hindi or Marathi
● Basic knowledge of modems, routers, and switches.
● Good communication skills and ability to support non-technical users.
● Ability to work independently and manage day-to-day operations.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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Job Summary
We are looking for an experienced IT Support Engineer to manage IT infrastructure, provide technical support, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.
The ideal candidate should have strong networking and troubleshooting skills, along with hands-on experience in Fortinet/FortiGate, CCNA-level networking, Windows Server, and CrowdStrike.
Key Responsibilities :
Provide day-to-day IT support and troubleshoot hardware, software, and network-related issues.
Configure, manage, and troubleshoot Fortinet/FortiGate firewalls.
Handle network administration, including LAN, WAN, connectivity, and network security.
Manage and support Windows Server environments.
Monitor and manage endpoint security using CrowdStrike.
Diagnose and resolve technical issues promptly to minimize downtime.
Maintain IT infrastructure, system configurations, and technical documentation.
Ensure system security, network reliability, and smooth IT operations.
Required Skills :
Strong experience in IT Support and IT infrastructure management.
Hands-on knowledge of Fortinet/FortiGate and/or CCNA-level networking.
Working knowledge of Windows Server administration.
Experience with CrowdStrike endpoint security.
Excellent troubleshooting, networking, and problem-solving skills.
Good communication and coordination skills.
- Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues through remote and on-site support.
- User Support & Training – Assist employees and clients with technical queries, software installations, and system configurations.
- System Maintenance & Updates – Ensure regular system updates, patches, and security fixes to maintain system integrity.
- Network & Connectivity Support – Address internet connectivity issues, VPN configurations, and firewall troubleshooting.
- Ticket Management & Documentation – Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.
- Hardware & Peripheral Support – Install, configure, and maintain printers, scanners, and other IT peripherals.
- Security & Data Protection – Ensure adherence to IT security policies, managing access controls and data backup solutions.
A Desktop Support Engineer provides technical assistance to end-users, ensuring that desktops, laptops, and peripheral devices operate efficiently. The role involves diagnosing and resolving hardware and software issues, managing installations and upgrades, and maintaining system security. They serve as the first line of IT support, helping employees remain productive by minimizing downtime and ensuring reliable system performance.
Skills Required
- Good Knowledge of Windows OS and Microsoft Office 365
- Basic experience with Active Directory (user management, access control)
- Understanding of networking fundamentals (DNS, VPN, IP addressing, troubleshooting)
- Exposure to monitoring tools such as CloudWatch, Prometheus, and Grafana
- Basic understanding of application support (log analysis, issue identification, alert handling)
- Ability to read and understand application logs (especially Java-based applications)
- Basic knowledge of Java (exceptions, logs, service behaviour)
- Familiarity with Linux/Unix commands for basic troubleshooting
- Experience with ticketing tools like ServiceNow or Jira
- Understanding of incident management and SLA handling
- Basic understanding of telecom concepts — caller ID, robocalls, spam/scam labeling, and number reputation/trust scoring is a plus
- Familiarity with API testing tools like Postman to check service/endpoint availability is a plus
Roles and Responsibilities
- Provide first-level support to end users through calls, emails, and ticketing tools, ensuring quick response and resolution
- Provide support to US-based users and stakeholders, ensuring clear communication and timely updates
- Work in US shift / rotational shifts as required to support business operations
- Troubleshoot issues related to Windows OS (Windows 10/11) and Office 365 applications such as Outlook, Teams, and OneDrive
- Manage user accounts, password resets, account unlocks, and access provisioning using Active Directory
- Install, configure, and maintain laptops, desktops, printers, and standard business applications
- Perform basic network troubleshooting including Wi-Fi, VPN, DNS, and connectivity issues
- Log, track, and update incidents and service requests in ticketing tools like ServiceNow or Jira, ensuring SLA adherence
- Take ownership of tickets and follow through until closure or proper escalation
- Escalate complex or unresolved technical and application issues to Level 2 or relevant teams with proper analysis
- Support user onboarding and offboarding activities, including system setup and access provisioning
- Monitor applications and infrastructure using tools such as Datadog, CloudWatch, Prometheus, and Grafana
- Respond to alerts and perform initial troubleshooting by analysing logs and identifying issues
- Provide Level 1 application support by validating issues, checking logs, and coordinating with DevOps or development teams
- Perform basic validation of APIs, services, and application/carrier-integration availability
- Assist in deployment validation and basic post-release checks (smoke testing)
- Work closely with DevOps, infrastructure, and application teams for faster issue resolution
- Maintain and update SOPs, knowledge base articles, and troubleshooting documentation
- Ensure adherence to IT processes, security policies, and operational best practices
Job Description – Technical Support Engineer
Job Summary:
We are looking for a Technical Support Engineer to provide technical assistance, troubleshoot hardware and software issues, and ensure smooth functioning of IT systems and applications.
Key Responsibilities:
- Provide technical support to users through calls, emails, and on-site visits.
- Diagnose and resolve hardware, software, operating system, and connectivity issues.
- Install, configure, and maintain computers, peripherals, applications, and IT equipment.
- Troubleshoot LAN, Wi-Fi, VPN, printers, and basic network issues.
- Log, track, and resolve support tickets within defined SLAs.
- Escalate complex technical issues to the appropriate teams.
- Maintain technical documentation and update users on issue resolution.
- Perform preventive maintenance and ensure systems are operating efficiently.
Required Skills:
- Knowledge of Windows 10/11, hardware, software, and troubleshooting.
- Understanding of networking fundamentals, TCP/IP, DNS, and DHCP.
- Familiarity with remote support tools and ticketing systems.
- Strong problem-solving and communication skills.
Experience: 1–3 years in technical support or IT support. Freshers with relevant technical knowledge may also apply.
Qualification: ITI, Diploma, or Degree in IT, Computer Science, Electronics, or a related field.
Job Type: Full-time / Contractual, depending on project requirements.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon