Telecalling & Telesales

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

Job Description

Position Title: Java Technical Lead/Manager

Position Type: Full Time, Permanent

Department: Research and Development

Reports to: R&D Manager, Indian Development Centre.

Company Background:

-CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

- At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

- CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Summary:

As a Technical Manager, you will be providing the guidance to all the team members in designing, implementing and delivering the technical solutions.

Also, responsible to maintaining the existing product line with high quality and timely deliverables by working closely with product teams.

In this role, you will be hiring the new development staff, oversee each aspect of the development process, and act as a liaison between development team and upper management. Also ensures that team is fully trained and able to perform their jobs.

Should possess strong leadership skills and ability to resolve the challenges quickly.

Responsibilities:

• Participate and contribute to project planning and effort estimation.
• Demonstrate exceptional requirements gathering skills and support requirement gathering sessions.
• Contribute to technical design of business solutions.
• Support leadership team in development RFP’s and service offerings.
• Review and analyze relevant documentation to ensure the understanding of an organization function and capabilities.
• Conduct relevant research to increase understanding in support of developing comprehensive solutions.
• Comply with all the relevant policies and procedures and complete all the documents that are required.
• Conducting performance reviews, handling the employee complaints
• Willing to undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the organization.

Qualifications: (Education, Experience, Skills and Knowledge)

• Bachelor’s Degree in Computer Science or Information Technology or any equivalent degree.
• At least 8 plus years of hands on experience in developing cloud-based software along with 2 plus years of Management experience.
• Expertise with more than one of the Software Development Methodologies.
• Expertise in designing and developing cloud based high available distributed applications and must have extensive experience in object-oriented design.
• Strong hands on experience in using Java, Hibernate, Spring technology stack (Spring MVS, Spring Data, Spring Cloud, Spring Batch, Spring spiral, Spring security etc.) along with open source technologies.
• Experience building web and mobile applications using frontend technologies Angular (Angular 1/Angular 2), Bootstrap, Material Design, UX/UI, JavaScript, HTML5, and CSS.
• Demonstrated Experience on databases like MySQL, MS SQL, PostgreSQL, and Oracle.
• An understanding on handling of large data sources. (Desirable)
• Expertise on the Code Static Analyzer tools like SonarQube, PMD and, DevOps Tools.
• Expertise in using any Unit testing Frameworks like Junit.
• Knowledge in Security related to Web Applications and mobile applications. and other open source and commercial tools.
• Demonstrable and substantial experience in leading and managing teams of software developers.
• Impeccable written English skills, and Oral communication skills along with outstanding interpersonal skills.
• Results-oriented, detail-oriented, and well organized.

Technical Manager: Requires sufficient Managerial Skills and sufficient technical skills.

Main function has to be focused on people. He or She can and should learn new things in technology,  that is required for the role.

3+ years of experience in cybersecurity, with a focus on application and cloud security.

· Proficiency in security tools such as Burp Suite, Metasploit, Nessus, OWASP ZAP, and SonarQube.

· Familiarity with data privacy regulations (GDPR, CCPA) and best practices.

· Basic knowledge of AI/ML security frameworks and tools.

At least 3 years' experience as a Node.js developer.

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in MongoDB and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

Our Senior Business Development Manager breathes life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport, and using their flawless communication skills to sell our offerings to customers by phone, web, and email.

Primary Job Responsibilities:

• Primarily drives new customer acquisition through existing knowledge, experience, and industry network

• Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.

• Help position TechCospace as Talent Solution Provider in existing client list
• Responsible for Generating Lead through Online Bidding portals(Freelancer, Upwork, Elance, Guru) or any Social media platforms.
• Generating new Business in Software solutions and talent outsourcing.
• Experience with Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, Follow ups and also coordinate with technical team.
• Create Business Proposal, Presentations, Slides, and other documents as required by a potential client Use social media well to generate sales leads
• Setting out the GTM and executing it with support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, create and own account acquisition plans and manage the sales process
• Responsible for overall customer satisfaction for sold projects

Essential Experience:

• Minimum 3 years sales experience with a proven track record in IT Sales and Staff Aug
• Generating business leads in international market.
• Bidding and lead generation in software and It sales.
• Should have knowledge about how to sell Web Services and Digital Marketing Services
• Team Management
• Data Analysis

Personal Style Enablers:

• Build and sustain relationships with key people in the Customer Environment
• Customer Orientation
• Sales Orientation
• Strong Negotiating skills.
• Innovative and able to foresee market conditions
• Extrovert with a sales mind set
• Excellent Verbal/Written Communication skills

Education:

• Graduation is any discipline, MBA (preferred)

Key Skill Set 

• Working knowledge of Marketing Cloud and Salesforce CRM. 4- 6 years of experience in marketing analytics and proven track record of solving marketing use cases.
• Expert on Marketing Cloud – Journey builder, content builder, email studio, social studio and automation studio.
• Knowledge in Marketing cloud connector, data extensions, APU integration with external systems.
• Knowledge of HTML/CSS and AMPscript.
• Understanding of data analysis, trend spotting and technology in Digital space.
• Strong written & verbal communication skills.
• Skilled in problem solving, planning, as well as being able to adapt to new environments.
• Marketing Cloud Certification is a Plus.

Key Responsibility Areas:

• Implement B2C marketing journeys and communications via Salesforce Marketing Cloud.
• Design Customer Journeys and automations using Journey builder and automation studio.
• Design, proof-read, send and monitor campaigns.
• Drive Personalization.
• A/B Testing.
• Build analytics reports and dashboards to provide visibility into marketing campaigns, email/sms results and measure effectiveness.
• Analyze, listen and plan actions on various social media channels using Social studio.
• Ability to translate Business requirement into technical requirements.
• Work closely with the Sales & Product Teams and execute campaigns to meet business objectives.
• Monitor impact of each campaign on key site metrics and report to stakeholders, on a regular basis.