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🔧 What You’ll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
👌 What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- You’re curious, empathetic, and a strong communicator — especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You don’t mind watching session recordings to spot friction points — and suggesting improvements.
🌐 Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.
Roles and Responsibilities
Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.
Tracking and reporting on social media responses by analyzing traffic to the site
Update our social media pages with compelling company news, events, celebrations or solutions and services
Respond to questions and comments on our social media pages in a timely and accurate manner
Maintaining a visible online on social media presence and adhering to the marketing goals
Increasing the company's awareness and readership by using relevant advertising techniques
Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience
Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content
To create a range of engaging digital content such as Marketing and
Promotional videos and Reels to be used across a variety of online
platforms and social media channels.
To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.
Pays attention to trends on Instagram Reels creating and analyzing what works for our business.
Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)
Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc
Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.
Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website
Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation
Continuously discover and implement new editing technologies and industry best practices to maximize efficiency
Requirements and skills
3+ years of solid experience in digital content marketing or related fields
Excellent written and oral Communication skills
The ability to create original web content with images or videos
Proven work experience as a Social Media content writer or a similar role
Hands-on experience using various social media platforms to advertise
Proven record of excellent writing demonstrated in a professional portfolio
Ability to work independently with little or no daily supervision
Working knowledge of SEO, analytics tools, and keyword research
Strong research skills and the ability to synthesize complex information into clear and concise content
Creative thinking and the ability to generate innovative ideas
We are seeking a proactive and client-oriented Relationship Manager to join our dynamic team. The successful candidate will play a key role in acquiring new clients, understanding their investment needs, managing their portfolios, and maintaining long-lasting relationships. If you have a passion for financial markets, excellent communication skills, and a commitment to client service, we want to hear from you.
Job Role:
Responsible for curating/programming all content titles for Jio’s Linear & VOD platform
(JioTV+ on JioFiber, JioTV, JioCinema) across 15+ OTT Partners to drive discovery of content,
user engagement and retention.
Create content calendar, content promotional strategy and to assist marketing campaigns
and communications.
Own end-to-end content schedule and promotions by leveraging new content additions,
original content, tent pole events, and seasonally relevant events.
Leverage data to understand the audience, drive curation strategies and support marketing
and communication initiatives.
Research about different content trends and titles and ascertain the viability of titles for
acquisition and showcase on platform.
Create consistent naming and tagging conventions for content to optimize search and
discovery.
Monitor content performance by regular research and analysis and design a content strategy
to increase users and engagement.
Should be able to identify, highlight and tag the mood, theme, starcast, bios, filmographies,
facts, trivia, character backstories, photo galleries, bonus video content and more for a
content title.
Technical Knowledge (Must Have)
- Strong experience in SQL / HiveQL/ AWS Athena,
- Strong expertise in the development of data pipelines (snaplogic is preferred).
- Design, Development, Deployment and administration of data processing applications.
- Good Exposure towards AWS and Azure Cloud computing environments.
- Knowledge around BigData, AWS Cloud Architecture, Best practices, Securities, Governance, Metadata Management, Data Quality etc.
- Data extraction through various firm sources (RDBMS, Unstructured Data Sources) and load to datalake with all best practices.
- Knowledge in Python
- Good knowledge in NoSQL technologies (Neo4J/ MongoDB)
- Experience/knowledge in SnapLogic (ETL Technologies)
- Working knowledge on Unix (AIX, Linux), shell scripting
- Experience/knowledge in Data Modeling. Database Development
- Experience/knowledge creation of reports and dashboards in Tableau/ PowerBI



Velankani Communications Technology
Job Description
Immediate joiner/ 30 days Notice Period
Location: Bangalore
Academics:
Primary Skills:
- Candidate should have 4-5 years of development experience with hands-on work on Linux kernel programming skills and device driver development in the products like SD-WAN, ADS/ADC,
- Advanced firewall, WAN Optimization, etc.
Experience:
- Experienced in System Programming and developing multi-threaded high performance networking products.
- Strong in Linux kernel programming and device driver development.
- Knowledge of DPDK, VLAN, Trunking, WiFi 802.11 standards, and LTE.
Preferred:
- Experience in hypervisors and cloud platforms
- Strong Knowledge in the networking domain (L2/L3/L4)
Languages:
- C, C++
- Python(Good to have)
Primary Skills:
C, C++, Linux kernel programming, Device Driver, VLAN, DPDK.
Secondary Skill: Data Structures, Cloud, Python, Networking.

So, we are looking for amazing Android developers like yourself, self-motivated and driven to build products with a massive impact on society. You get to work closely with IIT/IIM alumni to build India's next biggest community!
PS: Recently, jM Android App won #GooglePlayBestOf2021 Hidden Gem Award. Join us in our mission to spread #1BillionSmiles and become #GooglePlayAppOfTheYear 2022.
Responsibilities:
• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Android Kotlin code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automation
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Staying up to date with new mobile technology trends, applications, and protocols
Requirements/Skills:
• BS/MS degree in Computer Science, Engineering or a related subject
• At least 1-2 years of professional hands-on Android Kotlin and App development experience
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes etc
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• [Good to Have] Experience with offline storage, threading, and performance tuning
• [Good to Have] Ability to design applications around natural user interfaces, such as “touch”
• [Good to Have] Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• [Good to Have] A knack for benchmarking and optimization
• [Good to Have] Familiarity with CI/CD
Relevant links:
- Website: jumpingminds.ai
- Instagram Page: instagram.com/jumpingminds.ai
- #GooglePlayBestOf2021 Award: jumpingminds.ai/googleplaybestof2021
- Founders:
1. Ariba Khan - linkedin.com/in/ariba-khan-ab8a2944/
2. Piyush Gupta - linkedin.com/in/piyushgupta27/

TUBR is working on Innovating Crowd Management on public transport. We are building the state of the art Time series Machine Learning Models to predict the crowds in public transport.
Job Description
We are looking for a React Native developer on a Full time contract basis, who is interested in building performant mobile app on both the iOS and Android platforms aligned with strong Agile Development methodologies. You will be responsible for building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery smooth UIs across both mobile platforms
- Leverage APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native
- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things
- Maintain code and write automated tests to ensure the product is of the highest quality
Skills
- Work as part of a small team to build React Native iOS / Android application
- 2+ years of experience in React Native development.
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
- Ability to write well-documented, clean Javascript code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle, Android Studio
- Understanding of REST APIs, the document request model, and offline storage
- Experience with automated testing suites.
- Bachelor’s degree in Computer Science or related fields
- We are looking for a someone who is happy to work in a team or solo but must be confident working independently. (The team will be available to support but pairing won’t always be an option)


Responsibilities :
- Manage product milestones, deployment cycles & overall product roadmap
- Understanding of the threading limitations of AngularJs, reactjs, and multi-process architecture
- Hands-on experience with cloud technologies like AWS
- Familiar with various design and architectural patterns
- Sound knowledge of Databases Postgres is a must including Performance Tuning, Designing and optimized Postgres databases and queries
- Ability to communicate complex technical concepts to both technical and non-technical audience
- Understanding of fundamental design principles behind a scalable application
- At least 3-5 years of experience in consumer product engineering and architecture, with proven track record of architect impactful products in the internal CRMand consumer domain.
- Proficient understanding of code versioning tools, such as Git
- Ship great products under stringent deadlines and in the face of ambiguous requirements and changing business priorities
- Maintain Code Quality, Implement Standards & improve overall understanding
What lands you in this role :
- Exceptional leadership skills and proven experience in shaping team culture
- Strong grasp of full-stack networking, scalable web back-end, and all genres of platforms
- Must have Bachelor degree in computer science from a Tier-1 College
- Multitasking & problem solving approach
- 6+ years of relevant experience in DB2 LUW Administration
- Good experience with
- Performance tuning and troubleshooting
- High availability solutions HACMP, TSA, MSCS Cluster
- Monitoring, backup, recovery, IBM Data Server Manager, TSM , Commvault
- Data replication, Q-replication & CDC
- Implementing DB2 key features
- Desirable experience with Db2 Pure scale
- Experience with tools i.e. ITM, Nagios, Service Now
- Experience with automation and scripting such as CRON, PowerShell, Shell Scripting
- Experience with configuring and usage of Clustering, db2diag and notification logs, snapshot and event monitor
- Experience with use of problem and change management tools

