Accountant

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Job Description

As part of our role at a leading global insurance company, we are responsible for developing and managing an application to onboard and oversee the company's sales partners, including agents and brokers. This application provides users with a tailored, independent solution, including a required multi-dimensional validity date concept for administering all organizational and contractual sales force data to deliver structured information to many data consumers.

To reinforce our dynamic development team, we are seeking a skilled Backend or Full-stack Developer. In this role, you will collaborate with international cross-functional teams to design, develop, and deploy high-quality software solutions.

Responsibilities

Design, develop, and maintain the application, ensuring high performance and responsiveness.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Work with frontend developers to ensure seamless integration of user-facing elements.

Collaborate with DevOps teams for deployment and scaling.

Design and implement workflow automation using Camunda BPM, integrating it with backend services and ensuring efficient process execution.

Optimize and maintain business process models and workflow orchestration using Camunda.

Troubleshoot and enhance Camunda BPMN workflows, DMN decision tables, and process automation configurations.

Requirements

 Bachelor's degree in computer science, Information Technology, or a related field.

Proven experience as a skilled Backend or Full-stack Developer. Experience in the insurance domain is appreciated.

Strong experience with Spring Boot 3, Java 17 or newer, and Maven.

Experience with PostgreSQL, Jenkins, Sonar, Dynatrace, Kubernetes, Mockito, IntelliJ IDEA, and GitHub repository.

Hands-on experience with Camunda BPM (v7 or v8), including BPMN workflows, DMN decision tables, and REST API integration.

Experience with Angular TS and/or AWS, Kafka is a plus.

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Roles & Responsibilities:

• Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
• Address customer inquiries, concerns, and issues regarding products or services.
• Guide customers through troubleshooting steps to diagnose and resolve technical problems.
• Analyze customer issues to determine root causes and provide effective solutions.
• Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
• Develop a deep understanding of the company's products or services to effectively assist customers.
• Stay updated on product updates, features, and enhancements to provide accurate information to customers.
• Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
• Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
• Ensure that customer inquiries and issues are handled with high quality and professionalism.
• Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
• Assist in training new team members on product knowledge and support processes.
• Stay updated on industry trends, technologies, and best practices related to technical support.

Requirements

• Job Location: Jaipur, Rajasthan
• Experience: Fresher

Responsibilities

• To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.
• To manage customer queries and cold calling for a B2B Website Process in the International Market .
• Will be responsible for new business development (Acquiring new business )and maintain relationships with new and existing clients.
• Would be dealing in Web/Mobile App and Digital Marketing Domain.
• Preparing progress updates and documenting website development processes.

Requirements

• Fluency in English is mandatory
• Basic knowledge in computer operation.
• Learning mindset.
• Prior exp in the International voice process would be an added advantage.

Shift Timing: 8pm-5am (US)

Freshers also can apply.

Interview Mode: Face to face

Contact - 90381^69266

Or drop your resume at - sanjukta.seal at the rate adretsoftware.com

JOB BRIEF:

We are looking for an SEO (Search Engine Optimization) person who will lead our web marketing and analytics activities with content strategy, link building and keyword strategy.

JOB DESCRIPTION:

• Develop a strategy for the improvement of organic search ranking and the maximization of ROI.
• Prioritize keywords to attract target audience.
• Monitor and analyse SEO statistics such as redirects, click rate, bounce rate and others.
• Build systems and best practices to ensure that all content is optimal for SEO.
• Manage relationships with web developers and marketing teams to properly implement SEO best practices in coding and campaigns.
• Communicate the performance of process improvements to the Management team.
• Provide feedback regarding any broken links or other problems through the appropriate channels.
• Watch popular SEO Publications and blogs to stay updated on the latest innovations, tools and techniques.
• Research and analyse competitor advertising links.

WHAT POSITION DEMANDS:

• At least 3 years’ experience within the SEO industry
• Strong working knowledge of the latest SEO and SEM techniques and algorithm updates
• Good knowledge of Google Webmaster Tools, Google Analytics and Adwords
• Strong team management skills
• A proven track record in delivering high performance SEO strategies for a range of clients
• Experience in creating effective outreach strategies
• Excellent communication and client-facing skills
• Excellent presentation and reporting skills
• Knowledge of ranking factors and search engine algorithms

WHAT WE OFFER YOU:

• Stable, consistent work hours.
• Competitive salary & comprehensive benefits.
• A fast-paced & high energy work place.
• 5 days working

• Plan and execute all digital marketing efforts, including SEO/SEM, marketing databases, email, social media, and display ads.
• Create, manage, and improve our social media presence.
• All digital marketing efforts should be measured and reported on, and goals should be evaluated (ROI and KPIs)
• Identify patterns and insights, and then improve your spending and performance based on them.
• Consider fresh and innovative growing techniques.
• Experiments and conversion tests should be planned, executed, and measured.
• Work with internal teams to develop landing pages and improve the user experience.
• Use your analytical skills to assess the entire consumer experience across numerous channels and contact points.
• Conversion points are measured and user funnels are optimized.
• Collaborate with other vendors and agencies.

Roles and Responsibilities:

• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI on campaigns
• Track, report, and analyze website analytics initiatives and campaigns.
• Optimize copy and landing pages as per SEO best practices
• Perform ongoing keyword discovery, expansion and optimization
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Qualifications:

• At Least 2 year of relevant experience is highly preferred.
• Good knowledge of WordPress (Important)
• Have the patience to wait for campaign results and learn from failed campaigns.
• Functional knowledge of HTML coding and tags
• Quick decision-making skills
• Knowledge of Microsoft Office

If this role looks interesting to you,

As next steps, we would like you to take this assessment test - https://careers.turing.com/apply/info/om

Please ignore the job title and location status question in this test (select option 3 for the same.)

Our team will be in touch if your qualifications match our needs for this role. Thanks again for considering us in your career.