Software Engineering Manager - CRM

The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )

About

Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.

The Engineering Challenge

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.

Purpose of Role :

- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.

CANDIDATE PROFILE :

- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.

We are looking for someone who:

- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.

- Identify & deliver appropriate analytics solutions

- Experienced in Analytics team management

Essential Duties and Responsibilities :

- Responsible for delivering high quality analytical and value added services

- Responsible for automating insights and proactive actions on them to mitigate collection Risk.

- Work closely with the internal team members to deliver the solution

- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution

- Use analysis and customer insights to develop value propositions for customers

- Maintain and enhance the suite of suitable analytics products.

- Actively seek to share knowledge within the team

- Share findings with peers from other teams and management where required

- Actively contribute to setting best practice processes.

Knowledge, Experience and Qualifications :

Knowledge :

- Good understanding of collection analytics preferably in Retail lending industry.

- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends

- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.

- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.

- Understanding of decisioning and portfolio management in banking and financial services would be added advantage

- Understanding of credit bureau would be an added advantage

Experience :

- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.

- Experience on working on Collection analytics is must

- Experience on handling large data volumes using data analysis tools and generating good data insights

- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences

- Excellent communication, presentation and writing skills Strong interpersonal skills

- Motivated to meet and exceed stretch targets

- Ability to make the right judgments in the face of complexity and uncertainty

- Excellent relationship and networking skills across our different business and geographies

Qualifications :

- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college

Automation Testing

• Lead end to end Testing Automation Process
• Design and implement efficient Testing practices
• Conduct Test case and Code reviews to ensure the quality of Test Cases, Test coverage and Automation Code
• Participate in Planning meetings and ensure quality at all levels of SDLC
• Provide estimations for Manual and Automation
• Provide Testing and Automation Strategy for newly developed Features
• Identify the right tool and set up the automation framework for UI, API, and unit level
• Increase Automation confidence by reducing random test failures
• Work closely with the Development team and ensures code is delivered with high code coverage
• Responsible for QA metrics and Automation ROI and report them to management
• Identify Performance Application Performance bottlenecks and suggest the right tool and test strategy for Non-Functional Testing
• Guide and Mentor QA Team on the Testing and Automation Tools, Frameworks and Process
• Measure and Investigate Defect Leakage and provide preventive measures
• Identify CI / CD tools, define branching strategies, setup CI / CD pipeline

It was nice talking with you

As discussed please find below the job description and other needed details

“Squadcast is an incident-management platform for software teams of all sizes and shapes”

Our product helps global organizations adopt Site Reliability Engineering practices to improve their incident resolution metrics and ultimately, the reliability of their systems. If you're excited about engaging user experiences, snappy interfaces, and trustworthy systems, we should talk!

We ideate fast, embrace change, and take risks. From scaling our business model to expanding our offerings, the day-to-day at Squadcast offers endless professional growth opportunities. Our engineers work on state-of-the-art tech stacks with a high degree of autonomy.

Position : Backend SDE3

Experience : 8 to 11 Years

Work Mode: Remote work

Location : Bangalore

Role & Responsibilities :

• Work with a team of skilled engineers to improve the Squadcast product.
• Control what you work on, how you deliver and the roadmap of the product.
• Solve service reliability problems for teams and companies worldwide.
• Build delightful experiences and scalable, reliable systems for fellow engineers, the end users of our platform.
• Plan & develop tooling, processes and technical improvements to improve the multiple codebases.
• Work closely with the product team to plan, spec and deliver features, bugfixes and documentation.
• Work with the SRE and Customer Success teams to help customers and troubleshoot issues during our paid on-call rotations.
• Build, deploy and manage services and Backend Coding using Go/Node.

You may be a fit for this role if you:

• Are passionate about building products for fellow engineers.
• Are you a full-stack engineer, or a frontend/backend engineer interested in expanding to other areas of the stack?
• Either has experience in our tech stack or wants to work on it. We care about your general engineering skills and learning abilities more than your current tech stack.
• Communicate proactively and work autonomously, requiring minimal supervision or follow-up.
• I like to collaborate and pair with other engineers.
• Want to own features end-to-end: bring your ideas to the stakeholders, build consensus, plan, implement, deploy and release.

 Your Response is acknowledged!

Kind Regards,

Lakshmi Kumari. S

(Associate - TA )

Pingahla is recruiting business intelligence Consultants/Senior consultants who can help us with Information Management projects (domestic, onshore and offshore) as developers and team leads. The candidates are expected to have 3-6 years of experience with Informatica Power Center/Talend DI/Informatica Cloud and must be very proficient with Business Intelligence in general. The job is based out of our Pune office.

Responsibilities:

• Manage the customer relationship by serving as the single point of contact before, during and after engagements.
• Architect data management solutions.
• Provide technical leadership to other consultants and/or customer/partner resources.
• Design, develop, test and deploy data integration solutions in accordance with customer’s schedule.
• Supervise and mentor all intermediate and junior level team members.
• Provide regular reports to communicate status both internally and externally.
• Qualifications:
• A typical profile that would suit this position would be if the following background:
• A graduate from a reputed engineering college 
• An excellent I.Q and analytical skills and should be able to grasp new concepts and learn new technologies.
• A willingness to work with a small team in a fast-growing environment.
• A good knowledge of Business Intelligence concepts

Mandatory Requirements:

• Knowledge of Business Intelligence
• Good knowledge of at least one of the following data integration tools - Informatica Powercenter, Talend DI, Informatica Cloud
• Knowledge of SQL
• Excellent English and communication skills
• Intelligent, quick to learn new technologies
• Track record of accomplishment and effectiveness with handling customers and managing complex data management needs
   

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.

• Works independently without any supervision
• Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
• Experience in deploying highly complex, distributed transaction processing systems.
• Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
• As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.

Required Experience, Skills, and Qualifications

• 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
• At least one End to End CI/CD Implementation experience
• Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
• Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
• Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
• Experience architecting interaction with services and application deployments on AWS
• Experience with Groovy and writing Jenkinsfile
• Experience with repository management, code scanning/linting, secure scanning tools
• Experience with deployments and application configuration on Kubernetes
• Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
• Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
• Experience with message buses (e.g. Apache Kafka, NATS)
• Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)