Software Engineering Manager - CRM

About Astra:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview:

As a Tech Lead/Principal SDE, you'll be leading the engineering team for the 0->1 journey of an upcoming product in our platform. You will be the owner of the product and would requires a unique balance between hands-on development, architecture knowledge and production support.

You would be ensuring technical excellence, innovation, and alignment within your team. Drive feature design, ensuring regular releases, system optimization, and mentorship while shaping our overall tech strategy along with the Technical Program Manager (TPM).

This is a high visibility & high impact role, where you will be working with the founders & TPM directly. You will be leading the 0->1 journey of an upcoming product in our platform.

Love solving hard problems? Want to build high impact products rooted in first principles? Is coding your poetry? Join us in shaping the future of cyber security.

Roles & Responsibilities:

• Specialization in Technology: Act as the go-to person for specific technologies and proactively learn new ones to stay ahead in the industry.
• Technical Architecture: Create the technical architecture for the product, and keep evolving it to meet future requirements, defining and ensuring adherence to SLAs. Focus on reducing technical debt within the product.
• Ownership and Monitoring: Take ownership of production operations, releases, ensuring system uptime, and being mindful of Service Level Agreements (SLAs).
• Hands-On Coding: Engage in hands-on coding activities, contributing 30% to 70% of your time to development tasks.
• Be like Yoda: The wise and learned mentor who guides others through challenges. If the engineering team is stuck, you should be able to step in, and show them how it's done.
• Team Coordination: Coordinate team members, providing constructive feedback, and facilitate productive discussions.
• Process Adjustment: Adapt and refine team processes based on feedback, guiding the team through necessary changes.
• Technology Evangelism: Research, create proofs of concept, and introduce innovative technologies to the team.
• Process Definition: Define and implement appropriate processes for the team’s maturity level, balancing agility and discipline.
• Company-wide Impact: Contribute to the overall tech organization, influencing its direction and strategies.

Role Expectations:

• Quarterly Co-working: You would be expected to work for 1-2 weeks out of Bengaluru once every quarter depending on the requirements. Rest of the time will be fully remote.
• Architecture and Integration: Lead architectural discussions and ensure seamless product integration.
• Tech Mentoring and Alignment: Mentor team members, drive technology adoption, and ensure alignment with company goals.
• Technical Experiments: Conduct technical experiments, and drive innovation within the team.
• Code Reviews and Feedback: Conduct thorough code reviews and provide constructive feedback to team members.
• System Design Presentations: Present and communicate system designs effectively within the team and to stakeholders.
• Technical Capacity Planning: Plan and forecast technical resource requirements, contributing to hiring decisions.
• Production Issue Management: Manage and escalate production issues, ensuring timely resolution and minimal downtime. What you build is what you own.
• System SLAs and Monitoring: Define and monitor system SLAs, metrics, and performance indicators.
• Product Direction and Practices: Define product direction & roadmap, establish best practices, and drive continuous improvement.
• Cross-team collaboration: Collaborate with other Tech leads, Technical Program Manager, Product manager, leadership to ensure alignment and synergy
• Development Process Improvement: Continuously improve the development process, promoting efficiency and quality.

Required Qualifications & Skills:

• 5+ years experience in a similar role or similar working experience
• Strong product & development background preferably in dev-tools or infra product is highly desirable (as a developer, SDET, architect, etc).
• Experience with OpenTelemetry, eBPF, Kong, Envoy, AWS Mirroring etc.
• Familiarity with cloud platforms such as AWS, Google Cloud, Azure etc.
• Knowledge of application & infrastructure security is preferred - helps you stand out 😉
• Knowledge of GoLang, Python, JavaScript
• Experience with DevOps - Docker, Kubernetes, GitHub Actions.
• Proven experience in leading and managing technical teams, including mentoring and coaching team members.
• Strong understanding of software architecture principles and design patterns. Experience leading change in large-scale systems.
• Experience with database technologies (SQL, NoSQL) and data modeling.
• Experience with Agile methodologies.
• Excellent problem-solving skills and the ability to think strategically about technical solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional remote teams.
• Demonstrated track record of delivering high-quality software products on schedule.
• Experience with system monitoring and performance optimization.
• Knowledge of industry best practices in software development, security, and compliance.

What We offer:

• Adrenalin rush of being a part of a fast-growing company.
• Fully remote & agile working environment.
• A wholesome opportunity in a fast-paced environment where you get to build things from scratch, improve and influence product design decisions.
• Holistic understanding of SaaS and enterprise security business.
• Opportunity to engage and collaborate with developers globally.
• Experience with security side of things.
• Annual trips to beaches or mountains (last one was Chikmangaluru).
• Open and supportive culture.
• Health insurance & other benefits.

Engineering Manager

Key deliverables

Software Architecture: Ensure implementation of a modular, scalable, secure and robust cloud software framework.

Project Management: Sprint Management for development projects to ensure tracking, planning and agile development and upgrades.

Certifications and Regulatory Approvals: Work with regulatory agencies and consultants to ensure implementation for an acquiring certification and regulatory approvals - FDA, ISO 13485, ISO 27001,

GDPR, HIPAA compliance

Other deliverables

Compliance and Tracking: Tracking key KPIs for cloud software to ensure performance and solve for

any deltas in the expected KPIs.

3rd Party Tech Integration: Work with third parties to ensure smooth integration of our offering in

their system. Establish Dozee as the backend for healthtech.

Associated tasks

Documentation: Industry Standard API documentation, software architecture, specifications and

technical documentation.

QA: Ensure zero down time and correctness of the data and features

Detailed Description

Software Architecture

Brainstorming for software architecture and implementation strategy

Working with developers to ensure swift and smooth development

Project Management:

Sprint Management for development projects

Tracking and planning for project deliverables and releases

Resource planning and utilization

Compliance and Tracking:

Setting up infrastructure to track key metrics for tech.

Ensure compliance with the target KPIs

Solve for any delta in KPIs

3rd Party Tech Integration:

Ensuring smooth and seamless integration for 3rd Parties

Collateral (videos/blogs) to demonstrate API integration in healthtech infra

Regular communication with 3rd parties

Certifications and Regulatory Approvals:

Ensure FDA documentation, clinical trials, submission and approval with the regulatory consultant and our team

ISO-13485 SOP, Documentation and Implementation across all systems in the organization ISO-27001 documentation, gap analysis, solving for deltas and certification

GDPR and HIPAA compliance

Other necessary accreditations and approvals

QA:

Enhance existing QA coverage

Setup automated systems to monitor the health of the production environment

Setup proper reporting for any deltas identified by QA

Required Skills

A proactive nature, high EQ and good interpersonal skills are essentials for this role.

Building, maintaining and managing relationships, negotiation skills, conflict resolution, persuasion skills,

judgement making and critical thinking capabilities will be tested each and every day on this career path.

Additionally a knowledge of the below mentioned skills shall be of great help -

Experience:

Experience in software development and management, especially API development, microservices,

serverless systems and cloud development. (2-4 years)

Excellent verbal and written communication, presentation and leadership skills. Experience with

hiring and managing a team of at least 10 developers.

Attitude and Aptitude:

Demonstrates intelligence, positive attitude and loads of patience

Logical and analytical in approach with problem-solving aptitude

Work with high levels of intellectual rigour

Resilient in withstanding pressure and delivering efficiently

Strong analysis capability and exceptional ability to communicate data and results to a wide range of individuals including senior leadership

Ability to handle multiple tasks and meet multiple deadlines.

Academic:

Bachelors in Engineering (preferred Computer Science and Engineering)

Head – Sales / Business Development

Objectives of this role

• Represent the company effectively with comprehensive knowledge of our offerings

• Research consumer needs and identify how our solutions address them

• Hire, train, motivate, and advise a team of sales representatives

• Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts

• Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives

• Generate leads, and establish and nurture client relationships

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach

• Meet with potential clients and grow long-lasting relationships that address their needs

• Recruit sales representatives, set objectives, train and coach them, and monitor their performance 

• Identify knowledge gaps within the team and develop plans for filling them

• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

• Manage the month-end and year-end close processes

Required skills and qualifications

• 8-10 years of experience in managing sales in a corporate setting

• MBA (Sales) 

• Proven record of success with the entire sales process, from planning to closing and overachieving sales targets

• Excellent communication, interpersonal, and organizational skills

• Superb leadership ability

• Ability to travel at least 20% of the time

Preferred skills and qualifications

• Motivational speaking experience

• Proven success rate at levels above sales quota

Role & Responsibilities

1. Create innovative architectures based on business requirements.
2. Design and develop cloud-based solutions for global enterprises.
3. Coach and nurture engineering teams through feedback, design reviews, and best practice input.
4. Lead cross-team projects, ensuring resolution of technical blockers.
5. Collaborate with internal engineering teams, global technology firms, and the open-source community.
6. Lead initiatives to learn and apply modern and advanced technologies.
7. Oversee the launch of innovative products in high-volume production environments.
8. Develop and maintain high-quality software applications using JS frameworks (React, NPM, Node.js etc.,).
9. Utilize design patterns for backend technologies and ensure strong coding skills.
10. Deploy and manage applications on AWS cloud services, including ECS (Fargate), Lambda, and load balancers. Work with Docker to containerize services.
11. Implement and follow CI/CD practices using GitLab for automated build, test, and deployment processes.
12. Collaborate with cross-functional teams to design technical solutions, ensuring adherence to Microservice Design patterns and Architecture.
13. Apply expertise in Authentication & Authorization protocols (e.g., JWT, OAuth), including certificate handling, to ensure robust application security.
14. Utilize databases such as Postgres, MySQL, Mongo and DynamoDB for efficient data storage and retrieval.
15. Demonstrate familiarity with Big Data technologies, including but not limited to:

- Apache Kafka for distributed event streaming.

- Apache Spark for large-scale data processing.

- Containers for scalable and portable deployments.

Technical Skills:

1. 7+ years of hands-on development experience with JS frameworks, specifically MERN.
2. Strong coding skills in backend technologies using various design patterns.
3. Strong UI development skills using React.
4. Expert in containerization using Docker.
5. Knowledge of cloud platforms, specifically OCI, and familiarity with serverless technology, services like ECS, Lambda, and load balancers.
6. Proficiency in CI/CD practices using GitLab or Bamboo.
7. Strong knowledge of Microservice Design patterns and Architecture.
8. Expertise in Authentication and authorization protocols like JWT, and OAuth including certificate handling.
9. Experience working with high stream media data.
10. Experience working with databases such as Postgres, MySQL, and DynamoDB.
11. Familiarity with Big Data technologies related to Kafka, PySpark, Apache Spark, Containers, etc.
12. Experience with container Orchestration tools like Kubernetes.

Job Title: Entry-Level Sales Representative

Location: Bangalore, India

About Green Tiger:

Green Tiger is a pioneering player in the Electric Vehicle (EV) industry, committed to creating a sustainable future by offering cutting-edge EV solutions.

Job Description:

As an Entry-Level Sales Representative at Green Tiger, you will play a pivotal role in our mission to promote electric mobility. Your responsibilities will include providing test drives at home for potential customers and actively participating in offline events to showcase our innovative EV products. You will be at the forefront of promoting Green Tiger's vision and helping customers transition to a more eco-friendly and sustainable mode of transportation.

Key Responsibilities:

Conduct Home Test Drives:

Schedule and conduct test drives at the homes or preferred locations of potential customers.

Showcase the features and benefits of our EV models, providing an informative and engaging experience.

Participate in Offline Events:

Represent Green Tiger at various offline events, including exhibitions, auto shows, and community gatherings.

Engage with event attendees, answer inquiries, and provide information about our EV products.

Customer Relationship Building:

Establish a strong rapport with potential customers and address their queries and concerns.

Follow up with leads and maintain a database of interested prospects.

Product Knowledge:

Stay updated on the latest developments in the EV industry and thoroughly understand Green Tiger's product lineup.

Articulate the advantages of our EVs, including cost savings, environmental benefits, and cutting-edge technology.

Sales Reporting:

Maintain accurate records of customer interactions and test drives conducted.

Collaborate with the sales team to generate leads and contribute to the overall sales strategy.

Qualifications:

A Bachelor's degree in a relevant field is preferred but not mandatory.

Strong communication and interpersonal skills.

Enthusiasm for clean energy and a sustainable future.

Willingness to learn and adapt to new technologies and industry trends.

Proactive and self-motivated with a passion for sales and customer engagement.

A valid 2-wheeler driver license is mandatory.

Benefits:

Competitive compensation package.

Training and development opportunities to enhance your sales and product knowledge.

Involvement in a pioneering company that is leading the EV revolution.

Opportunities for career growth and advancement within Green Tiger.

If you are excited about promoting green mobility and being a part of our mission at Green Tiger, we encourage you to apply and be a key player in revolutionizing the electric vehicle industry. Join us in shaping a sustainable future with innovative electric mobility solutions.

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

At Amagi, our Billing Platform is key to our continued growth. The success of our products is dependent on the success of our billing platform and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Senior Architect, Staff Software Engineer, Software Tech Lead, Senior Software Engineer

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Lead the billing, account receivables and account payables automation and workflows implementation.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience managing cloud application/platform engineering teams.
• Hands-on with at least of one cloud of the platforms, AWS or GCP
• Experience developing the usage/subscription based billing for SaaS products.
• Exposure to design and development of microservices optimized for scalability and speed
• Experience developing the horizontally scalable distributed systems, streaming data pipelines
• Hands-on experience of implementation of highly available, low latency and robust cloud services.
• Experience with both SQL and NoSQL technologies
• Knowledge of finance processes
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Salesforce sales and revenue cloud knowledge
• NetSuite, Salesforce, Freshdesk integration experience
• Working experience with any of the enterprise cloud platforms or applications.

Exp: 7 - 12 years

Min 5+ years in team management

Solid experience building teams from scratch in Startups

Preferred: Talents from Tier 1 Tech Schools / IT Product Startups

Key Skills: Java, Python, Distributed Systems, Data Structures, Algorithms, AWS, Design Patterns, HLD, LLD, Data Analytics, MongoDB, Node Js

Responsibilities:

• Vision: Building a vibrant technology culture via a shared strategic architecture vision, as the Chief Architect of the company.

• Mission: Driving the platform and product vision to life.

• Goals: Leading and delivering on the long-term road map for engineering and infrastructure efficiency.

• Execution: Building and sustaining core reusable technology that would ensure scalability, reliability, availability and resiliency for all the products running on the platform and power the enterprise's quest to remain technologically competitive as it extends its customer base and enhances customer experiences continuously.

• Assets: Owning all relevant platform technology and infrastructure, both internal (like Dev and staging environments, DevOps stacks, etc.) and client-facing (like production and HA / DR environments)

• Tools and frameworks: Leading a team of engineers and architects across DevOps, Site-Reliability, Product TechOps / NOC, Frameworks and Cloud Infrastructure teams.

• Thought leadership and industry presence: Representing technology branding and evangelism, as the face and voice of enterprise technology; sharing and evangelizing the technology strategy with internal and external entities, including employees, customers, partners, analysts, technical networks and investors.

• Team leadership: Helping build the technical talent brand of the company and in managing their portfolio of IP (intellectual property), via multiple media like blogs, conference presentations and tech media coverage.

Candidate persona mapping:

This role would be part of the Senior Leadership Team of the company, Our typical candidate for this role would be a person who:

• Is a Senior Technical Architect/Manager with 8+ years experience in Product First Tech First companies operating on a global scale

a) Preferably, with rich experience working in Silicon Valley, USA / IT Product Startups

b) Rich experience in helping build platforms that have supported products built from scratch and which have scaled over time

c) Rich experience in helping deploy products on the SaaS model

• Has rich and diverse experience in platform technology areas like design and architecture, APIs and Microservices, cloud infrastructure (private, public, hybrid or multiple), security, scale, tooling and multiple frameworks

• Has an executive presence and strong communication skills

• Demonstrates technology thought leadership

• Demonstrates a record of leading a team of Architects, managing, mentoring and appraising them

• Is, preferably, a programming polyglot

• Should have built diverse teams from scratch