Assistant Project Manager

Job Title: Backend Engineer – Python / Golang / Rust

Location: Bangalore, India

Experience Required: Minimum 2–3 years

About the Role

We are looking for a passionate Backend Engineer to join our growing engineering team. The ideal candidate should have hands-on experience in building enterprise-grade, scalable backend systems using microservices architecture. You will work closely with product, frontend, and DevOps teams to design, develop, and optimize robust backend solutions that can handle high traffic and ensure system reliability.

Key Responsibilities

• Design, develop, and maintain scalable backend services and APIs.

• Architect and implement microservices-based systems ensuring modularity and resilience.

• Optimize application performance, database queries, and service scalability.

• Collaborate with frontend engineers, product managers, and DevOps teams for seamless delivery.

• Implement security best practices and ensure data protection compliance.

• Write and maintain unit tests, integration tests, and documentation.

• Participate in code reviews, technical discussions, and architecture design sessions.

• Monitor, debug, and improve system performance in production environments.

Required Skills & Experience

• Programming Expertise:

• Advanced proficiency in Python (Django, FastAPI, or Flask), OR

• Strong experience in Golang or Rust for backend development.

• Microservices Architecture: Hands-on experience in designing and maintaining distributed systems.

• Database Management: Expertise in PostgreSQL, MySQL, MongoDB, including schema design and optimization.

• API Development: Strong experience in RESTful APIs and GraphQL.

• Cloud Platforms: Proficiency with AWS, GCP, or Azure for deployment and scaling.

• Containerization & Orchestration: Solid knowledge of Docker and Kubernetes.

• Messaging & Caching: Experience with Redis, RabbitMQ, Kafka, and caching strategies (Redis, Memcached).

• Version Control: Strong Git workflows and collaboration in team environments.

• Familiarity with CI/CD pipelines, DevOps practices, and cloud-native deployments.

• Proven experience working on production-grade, high-traffic applications.

Preferred Qualifications

• Understanding of software architecture patterns (event-driven, CQRS, hexagonal, etc.).

• Experience with Agile/Scrum methodologies.

• Contributions to open-source projects or strong personal backend projects.

• Experience with observability tools (Prometheus, Grafana, ELK, Jaeger).

Why Join Us?

• Work on cutting-edge backend systems that power enterprise-grade applications.

• Opportunity to learn and grow with a fast-paced engineering team.

• Exposure to cloud-native, microservices-based architectures.

• Collaborative culture that values innovation, ownership, and technical excellence.

Telesales Associate (On-roll Opportunity)

We are conducting a Walk-in Drive for the role of Telesales Associate at our Nahur location. This is a great chance to secure a stable on-roll position and grow your career in sales.

Location- Bhandup, Mumbai

Salary- 20-25k + incentives upto 5k

Timings - 9:30-6:30

Experience required- above 6 months in telesales (any industry)

Role Benefits:

* On-roll employment with career stability

* Growth opportunities in tele sales

* Dynamic and supportive work environment

Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.

Qualification for SME Insurance:

1. 3-5 experience in the insurance industry
2. Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
3. Bachelor’s degree (or equivalent)
4. English: Fluent

Roles and responsibilities

1. Strong Process & product knowledge of the Insurance products
2. Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
3. Responsible for facilitating OJT for the new joiners on all Insurance related products and processes. 
4. Help in designing a best-in-class customer support and engagement journey for insurance products.
5. Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
6. Ability to take ownership and work for early resolution and closure of customer issues.
7. Ability to accept change and make the best of any situation.
8. Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
9. Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
10. Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
11. Keeping up to date with all the regulatory requirements and changes in the Insurance industry

As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.

1. Take handover from sales by understanding customers' persona, their pain points and expectation. 
2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers. 
3. Guide users on product features and train them to use it effectively.
4. Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
7. Rigorously measure onboarding time and improve it continuously.
8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
9. Handover to Success and Support team after successful onboarding completion.
10. Maintain regular communications with clients about new feature developments and enhancements to product. 
11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Ready to work in US Shift in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Staff Engineer (Hybris)

Experience- 5.5- 9 years

Location- Remote (Anywhere in India)

 We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Experience with Hybris 6.x with knowledge of HYBRIS -B2B-ACCELERATOR, Hybris back-office, Hybris Frontend WCMS cockpit, product cockpit, Hybris, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Slor Customization
• Experience working on core Java, Spring Core, Spring MVC, Unit testing.
• Strong experience in SAP Spartacus or Rule engine and promotions or SAP Commerce Accelerator Storefront
• Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios

RESPONSIBILITIES:

• Analysing the project’s requirements and the ability to convert said requirements into technical documents, design and code
• Implementing design methodologies and tool sets
• Writing well-designed, defect free code which scales well and follows all best practices and guidelines
• Executing the development of software with a strong focus on the security, performance, and robustness.
• Conducting deep level analysis to identify root cause to systematically resolve issues
• Following all defined software configuration management best practices
• Reviewing code to identify issues as well as deviations from best practices
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.

We are looking for a Sr. Engineer DevOps and SysOps, who is responsible for managing AWS and Azure cloud computing.  Your primary focus would be to help multiple projects with various cloud service implementation, create and manage CI/CD pipelines for deployment, explore new services on cloud and help projects to implement them.

Technical Requirements & Responsibilities

1. Have 4+ years’ experience as a DevOps and SysOps Engineer.
2. Apply cloud computing skills to deploy upgrades and fixes on AWS and Azure (GCP is optional / Good to have).
3. Design, develop, and implement software integrations based on user feedback.
4. Troubleshoot production issues and coordinate with the development team to streamline code deployment.
5. Implement automation tools and frameworks (CI/CD pipelines).
6. Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
7. Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
8. Optimize the company’s computing architecture.
9. Conduct systems tests for security, performance, and availability.
10. Develop and maintain design and troubleshooting documentation.
11. Expert in code deployment tools (Puppet, Ansible, and Chef).
12. Can maintain Java / PHP / Ruby on Rail / DotNet web applications.
13. Experience in network, server, and application-status monitoring.
14. Possess a strong command of software-automation production systems (Jenkins and Selenium).
15. Expertise in software development methodologies.
16. You have working knowledge of known DevOps tools like Git and GitHub.
17. Possess a problem-solving attitude.
18. Can work independently and as part of a team.

Soft Skills Requirements

1. Strong communication skills
2. Agility and quick learner
3. Attention to detail
4. Organizational skills
5. Understanding of the Software development life cycle
6. Good Analytical and problem-solving skills
7. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
8. Should have a high level of energy working as an individual contributor and as a part of team.
9. Good command over verbal and written English communication

Skills Required:
 

• Candidate should be able to generate business through online portal likes Upwork, Freelancer, People Per Hour and etc.
• Candidate Should be able to Understand client's requirements.
• Excellent written and spoken communication skills.
• Candidates must have knowledge about IT services.
• Candidates should be able to write creative proposals.
• Should be Professional and excellent at time management.
• Responsible to prepare use cases, Business Requirements Documents(BRD), System Requirements.
• Specification (SRS) documents, Wire framing of the finalized projects and other functional documents.