Account Director

at IndieFolio Network Pvt Ltd

Account Director

IndieFolio Network Pvt Ltd

Company

Home

Account Director

at IndieFolio Network Pvt Ltd

Posted by Talent and Culture Team

6 - 8 yrs

₹12L - ₹18L / yr

Remote only

Skills

Account Management

Project Management

Client Servicing

Client Management

Effective communication

Negotiation

Salesforce

Hubspot

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As our Account Director, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.

Key Responsibilities:

Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.

Qualifications:

Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.

About us:

About the role:

Key Responsibilities:

Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.

Qualifications:

Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.

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About IndieFolio Network Pvt Ltd

Founded :

2015

Type :

Services

Size :

20-100

Stage :

Raised funding

About

IndieFolio is a curated marketplace of top-notch creative talent wherein we enable marketing, product, and creative teams to work with freelance talent and scale creative operations, on-demand. Our mission is to challenge traditional employment by offering independent professionals a new way to work. We are supported by some leading angels in India, who come from diverse backgrounds in design, marketing, finance, and law. We have crossed INR 5 crores in transactions executed on IndieFolio. We are at a 500%+ annual growth rate, scaling our team and operations in sync, and looking to work with independent, responsible, and accountable individuals.

Company video

IndieFolio Network Pvt Ltd's video section

Candid answers by the company

What does the company do?

What is the location preference of jobs?

Why join IndieFolio Network Pvt Ltd

What's different about Us?

How are our leaders?

IndieFolio is a curated marketplace of top-notch creative talent wherein we enable marketing, product, and creative teams to work with freelance talent and scale creative operations, on-demand.

Connect with the team

Suhasini Jha

Shashank Jogani

Shivangi Kanodia

Carl George

Kavan Antani

Shubhanjan Chatterjee

Kirti Parwal

Adhira Isaac Alexis

Rajat Chaudhary

Yash Vardhan More

Himani Panwar

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US Recruiter

+1 more

Dear Candidates, Greetings! Simplilearn.com is the world largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 500,000+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 6500 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Simplilearn is one of the world’s largest professional training and certification companies. We upskill professionals through highly result-oriented courses delivered by experts so they can unlock their true potential in their careers. Simplilearn is hiring "Sr Associate Talent Acquisition" who has got hands on experience in Permanent Staffing for US Market. And who has got exposure working in "Non IT" position for US Market. Good in Stakeholder Management Below is the Job Description: Title: Senior Associate -Talent Acquisition Location: Bangalore (HSR) Shift:- 2:00 PM - 10:30 PM (One way cab is provided) Responsibilities:- Design and implement overall recruiting strategy Responsible for End to End recruitment. Getting the Job description from the hiring managers and actively sourcing profiles based on requirement Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process. Onboard new employees in order to become fully integrated Monitor and apply HR recruiting best practices Provide analytical and well documented recruiting reports to the rest of the team Act as a point of contact and build influential candidate relationships during the selection process Maintaining the recruitment tracker for all open positions. Desired Skills: Experience in Non IT Hiring. Experience in US Hiring/US Staffing/ US Recruitment. Worked for product base clients or permanent staffing. Ready to work as an Individual Contributor and capable of handling Non It Hiring End to End. Comfortable for Night Shift. (Shift Timing 2PM to 10:30 PM) (One way cab is provided)

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