API Automation Test Engineer

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

Team Recruitment and Development: Building and nurturing a dynamic team through effective recruitment strategies and continuous development initiatives.

Operational Oversight: Managing daily operations to ensure efficiency and alignment with company objectives.

Sales and Client Service: Driving sales performance and ensuring exceptional service delivery to clients.

Strategic Planning: Implementing strategies to achieve business objectives and contribute to the company's growth.

Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?

●Being a mentor and guide, who potential learners can look up to for career advice.

● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.

●Carrying weekly enrolment/revenue and collection targets.

●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?

● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.

●Rockstar sales performers with proven track records.

● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

●Passion for always delivering the highest levels of customer service.

●Basic proficiency in MS Office Suite is required.

What are your deliverables / KPI's?

●Minimum of 100+ Dials every day with 40+ Connects.

●2 hours of talk time on an average per day & 1 Video Session

●2 enrolled students per week.

●Weekly revenue targets to be met consistently. 

• A field sales executive travel to locations to advocate supply of products to the customers they have targeted and the ones who they are already dealing with.
• It also involves operating outside their offices pitching potential clients and to maximise the company's sales of their products and services.
• These tasks are often performed over cold calling or knocking all doors or even scheduling all meetings with the customers at the offices.
   

Responsibilities

• Primarily your focus should be on the sale of products and services to probable customers within a specific region.
• It is completely different from being a general sales executive because this particular job role demands you to travel either to find new clients or customers or to maintain relationships with the customers whom you are already working with.
• Must contact all the clients and potential customers to discuss their products would meet their requirements.
• Arrange meetings with the clients or visit their offices or homes to persuade them to buy a product or subscribe to any service which your company is offering.
• Focus should be to increase the sales of the company
• Should provide a concise description of the products and services to the customers and also drawing attention to the benefits of the available services.
• Carry out price negotiations with the customers on behalf of the organization to reach a favorable agreement for both.
• Must also carry out a survey to figure out the current trends in the industry such as prices of the products and the demand for it etc.
• Must totally focus on increasing the business by making various sales targets and estimating sales targets.
• They need to generate business leads for the company which they are working for and also prepare and maintain statistical data and provide reports whenever necessary.

• Meeting with project managers to determine CRM needs.
• Developing customized solutions within the Salesforce platform.
• Designing, coding, and implementing Salesforce applications.
• Creating timelines and development goals.
• Testing the stability and functionality of the application.
• Troubleshooting and fixing bugs.
• Maintaining the security and integrity of the application software.
• Bachelor’s degree in computer science or any other field.
• Previous work experience with application and development.
• Experience developing customer-facing interfaces.
• Advanced knowledge of Salesforce CRM platforms.
• Proficient in salesforce admin/development, MYSQL, Apex, JavaScript, Native, and Visual Force, LWC.
• Should have 3+ years of experience in salesforce.
• Good communication skills.
• Ability to problem solve high-level software and application issues.
• Ability to project manage.

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field

Desired Profile

 Feasibility assessments – Outline Risks , Design , Effort / Cost Estimate.

 Analyse, design, document, and agree - Solutions to meet requirements / timelines.

 Produce refined estimates of effort, time, resource, and costs for work requests.

 Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.

 Develop code, perform peer code reviews, and complete integration tests.

 Ensure delivery of high quality, fit-for-purpose solutions – Follow software development & architectural principals.

 Ensure all solutions maintain the integrity of data throughout capture, processing, and storage.

 Engage with the various testing teams, facilitating systems Test, UAT & other test phases.

 Ensure all software changes are prepared for deployment into PRODUCTION, following CPP’s change control processes.

 Provide regular development progress reports to key stakeholders as necessary.

 Maintain effective documentation and share expertise with colleagues to eliminate single points of expertise within the team.

 Research the external environment, and where appropriate identify and recommend external partners for the delivery of best in class technologies suitable for CPP applications.

 Understanding the use cases (and/or user stories) in order to oversee the design of the architecture for the products to be built.

Skills:

Significant “hands on” software development/support experience gained in a commercial environment with React & Node.

Demonstrable knowledge of Postgres database technology.

Proven experience of using automated test tools/frameworks (e.g. Spock, Selenium, JEB) and Continuous Integration tools (e.g. Hudson, Jenkins).

Experience in a range of software development methodologies (e.g. Agile/SCRUM, Waterfall, DevOps) and secure coding standards (e.g. OWASP).

Knowledge of payment processing regulations (PCI-DSS) and security standards (ISO 27001).

Knowledge of other software development tools (e.g. Stash, Jira, Git).

 Degree in a relevant IT discipline, or equivalent experience gained in a relevant industry