API Automation Test Engineer

About Sun King

Sun King is the world’s leading off-grid solar energy company, delivering energy access to 1.8 billion people without reliable grid connections through innovative product design, fintech solutions, and field operations.

Key highlights:

• Connected over 20 million homes to solar power across Africa and Asia, adding 200,000 homes monthly.
• Affordable ‘pay-as-you-go’ financing model; after 1-2 years, customers own their solar equipment.
• Saved customers over $4 billion to date.
• Collect 650,000 daily payments via 28,000 field agents using mobile money systems.
• Products range from home lighting to high-energy appliances, with expansion into clean cooking, electric mobility, and entertainment.

With 2,800 staff across 12 countries, our team includes experts in various fields, all passionate about serving off-grid communities.

Diversity Commitment:

44% of our workforce are women, reflecting our commitment to gender diversity.

About the role:

Sun King is looking for a self-driven Infrastructure engineer, who is comfortable working in a fast-paced startup environment and balancing the needs of multiple development teams and systems. You will work on improving our current IAC, observability stack, and incident response processes. You will work with the data science, analytics, and engineering teams to build optimized CI/CD pipelines, scalable AWS infrastructure, and Kubernetes deployments.

What you would be expected to do:

• Work with engineering, automation, and data teams to work on various infrastructure requirements.
• Designing modular and efficient GitOps CI/CD pipelines, agnostic to the underlying platform.
• Managing AWS services for multiple teams.
• Managing custom data store deployments like sharded MongoDB clusters, Elasticsearch clusters, and upcoming services.
• Deployment and management of Kubernetes resources.
• Deployment and management of custom metrics exporters, trace data, custom application metrics, and designing dashboards, querying metrics from multiple resources, as an end-to-end observability stack solution.
• Set up incident response services and design effective processes.
• Deployment and management of critical platform services like OPA and Keycloak for IAM.
• Advocate best practices for high availability and scalability when designing AWS infrastructure, observability dashboards, implementing IAC, deploying to Kubernetes, and designing GitOps CI/CD pipelines.

You might be a strong candidate if you have/are:

• Hands-on experience with Docker or any other container runtime environment and Linux with the ability to perform basic administrative tasks.
• Experience working with web servers (nginx, apache) and cloud providers (preferably AWS).
• Hands-on scripting and automation experience (Python, Bash), experience debugging and troubleshooting Linux environments and cloud-native deployments.
• Experience building CI/CD pipelines, with familiarity with monitoring & alerting systems (Grafana, Prometheus, and exporters).
• Knowledge of web architecture, distributed systems, and single points of failure.
• Familiarity with cloud-native deployments and concepts like high availability, scalability, and bottleneck.
• Good networking fundamentals — SSH, DNS, TCP/IP, HTTP, SSL, load balancing, reverse proxies, and firewalls.

Good to have:

• Experience with backend development and setting up databases and performance tuning using parameter groups.
• Working experience in Kubernetes cluster administration and Kubernetes deployments.
• Experience working alongside sec ops engineers.
• Basic knowledge of Envoy, service mesh (Istio), and SRE concepts like distributed tracing.
• Setup and usage of open telemetry, central logging, and monitoring systems.

What Sun King offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

Bachelor’s degree in Computer Science, Information Systems or related field and/or equivalent relevant experience  Three years of progressively challenging experience working as a CC&B suite Senior Developer in solution architecture, project management, system design, development testing, implementation and support  Advanced knowledge in CC&B Java, C2M, Oracle Database, CC&B data model and Oracle Utilities Application Framework  Proficient in usingHibernateQuery Language, XAIIWSWeb Services, CCB Configuration Tools, web-based languages(e.g., HTML, XML, SOAP, JavaScript, etc.) and UNIX • Extensive experience with Oracle Utilities SDK and Eclipse 3.7 and with writing high performance, multi-threaded, critical java applications over large databases including Oracle 10g and Oracle 11g.  Proficient working knowledge of SQL and relational database concepts and developing stored procedures in Oracle 10g and Oracle 11g  Knowledge and understanding of software development life cycle and industry best practices  Proficient in the use of MicrosoftOffice applications  Experience should include multi-product implementations (CC&Bintegrations with MWM, MDM, WAM, CSS, etc).  Must have experience with other integrations involving the XAI IWS interfaces  Must have in-depth knowledge of field order and field activities workflow, configuration and writing custom services  Must have prior experience implementing MWM (mobile workforce) or any other third party workforce tool with CC&B  Must have prior experience implementing CC&Bwith a customer portal 

About the company, Kuants is a fintech startup offering products in the Wealth tech space. We are the market leaders in Algo trading software and 

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server-side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Design and implementation of data storage solutions

Skills And Qualifications

• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Good understanding of server-side CSS preprocessors, such as LESS and SASS
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Setup and administration of backups
• Outputting data in different formats
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient knowledge of a Django, REDIS, MySQL
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of OWASP security principles
• Understanding of “session management” in a distributed server environment

VP engineering would be leading the technology (engineering) team of 25 (and counting) to build a world-class SAAS product that is serving 7000+ businesses (or 50,000 users) across the globe. The person would be responsible to oversee the product development and technology research ensuring scalability and effectiveness. The core role would involve leading development, managing team & processes leading to effective technology products as an outcome.

The person would be responsible for leading the product development to scale to a million businesses over the next ten years or 25K businesses in the next 3 years. The person should be able to build a team & process accordingly to ensure a smooth growth path for the product and company. The mission would be to build fully horizontal architecture & micro services with robust security.

• Leading the technology development by learning and researching the best upcoming technology. Analyzing current technology gaps in the system and evangelizing for better state of art technology development.

• Evaluating technology architecture, gaps, and improvisation requirements. Building new architectures for further product development along with elaborated documentations.

• Leading the team of software engineers to guide them with the best technology and process practices. Coaching and motivating the team to ensure enhanced performance across teams. 

• Engaging with Product teams to shape the product roadmap. Working with the tech support team to analyze open issues and bugs and ensure an efficient process for fixing the same.

• Building processes for product development, security audits, new recruitment, technology research, technical documentation, etc. 

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.
• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.