Sales Consultant

Job Title: University ERP Implementation Manager / Project Manager/ EXAM Coordinator – University or College ERP

Location: Remote / Hybrid

Company: @iCloudEMS

Experience: 8+ years

Job Type: Full-Time (Monday - Saturday working)

About iCloudEMS

iCloudEMS is a trusted cloud-based Education ERP provider, empowering universities and higher education institutions to digitize and automate academic, administrative, and financial operations. Our comprehensive ERP solutions are tailored to meet regulatory standards and ensure a seamless experience for all stakeholders.

Job Summary

We are hiring an experienced Implementation Manager / Project Manager who has hands-on experience with University ERP implementations. The ideal candidate will be responsible for leading end-to-end implementation, client coordination, requirement gathering, solution mapping, and project delivery across academic and administrative modules.

Key Responsibilities

• Lead and manage full-cycle ERP implementations for universities and colleges
• Translate academic, HR, finance, and examination processes into ERP configurations
• Coordinate between development, QA, and support teams for module customization and delivery
• Monitor project timelines, risks, and deliverables to ensure smooth implementation
• Provide functional training and user onboarding to university staff and faculty
• Document workflows, change requests, and project milestones
• Serve as the single point of contact for client communication and issue resolution
• Support go-live planning, data migration, and post-implementation support

Required Skills and Qualifications

• Bachelor's/Master’s degree in Computer Science, IT, or Project Management
• 5+ years of experience in ERP project implementation, preferably in the education domain
• Strong understanding of university operations – Academics, Examination, HR, Payroll, Finance, and Accreditation
• Experience managing client communication, training, documentation, and support
• Excellent communication, presentation, and team coordination skills

Preferred Experience

• Prior implementation experience with educational ERP systems
• Familiarity with modules like LMS, Student Lifecycle, Online Examination, Fee Management, Accreditation Dashboards
• Exposure to cloud-based deployments and multi-campus architecture

Job Title : IT Sales Executive – Recruitment Services

Experience : 1 to 3 Years

Location : Rajendra Nagar (Work From Office)

Working Days : Monday to Saturday

Job Summary :

We are hiring a motivated IT Sales Executive to generate leads and bring clients for our IT recruitment services. The role involves identifying business opportunities, building strong client relationships, and achieving sales targets in the IT staffing domain.

Mandatory Skills :

Lead generation, client acquisition, IT recruitment sales, strong communication & negotiation skills, and understanding of IT staffing services.

Key Responsibilities :

• Generate leads and acquire new clients for IT recruitment.
• Pitch recruitment services to HR/TA Heads and decision-makers.
• Prepare proposals and close business deals.
• Maintain client relationships and ensure customer satisfaction.

Requirements :

• 1 to 3 years of experience in IT sales or recruitment sales.
• Good understanding of IT staffing and technologies.
• Excellent communication, negotiation, and networking skills.
• Self-driven and target-oriented.

We are seeking a dedicated and technically skilled Printer Support Engineer to provide hardware and software support for our USA-based operations. This role is responsible for troubleshooting, repairing, configuring, and maintaining printers and print management systems to ensure minimal downtime and high service availability.

The ideal candidate must be comfortable working night hours and supporting users across multiple U.S. time zones.

Key Responsibilities

Hardware Support

• Install, configure, and maintain network and standalone printers.
• Diagnose and repair printer hardware issues (paper jams, rollers, fusers, print heads, etc.).
• Perform preventive maintenance and component replacements.
• Coordinate warranty repairs and vendor escalations.
• Maintain spare parts inventory and service records.

Software & System Support

• Install, configure, and troubleshoot printer drivers.
• Resolve printing issues in Windows and macOS environments.
• Configure network printers (TCP/IP, shared printers, print servers).
• Support print management and secure printing solutions.
• Assist with driver compatibility and firmware updates.

Network & Infrastructure Support

• Troubleshoot LAN/WAN printing issues.
• Resolve IP conflicts, connectivity failures, and access permissions.
• Support printer integration with Active Directory and enterprise systems.

User & Ticket Support

• Log, track, and resolve incidents using ticketing systems
• Maintain documentation of recurring issues and solutions.
• Ensure timely resolution within defined service levels.

Required Qualifications

• Associate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 2+ years of experience in printer hardware and software support.
• Strong troubleshooting skills in printer repair and diagnostics.
• Experience with Windows OS, macOS, and basic networking.
• Willingness to work night shifts aligned with U.S. time zones.

Preferred Qualifications

• Experience supporting enterprise printer brands such as HP, Canon, Epson, or Xerox.
• Familiarity with print servers and print management tools.
• Knowledge of TCP/IP, DNS, DHCP, and VPN troubleshooting.
• Experience working in SLA-driven environments.

Key Competencies

• Strong analytical and troubleshooting skills
• Customer-focused approach
• Excellent communication skills (verbal and written)
• Ability to manage multiple support tickets efficiently

Primary Responsibilities:

Developer for IT Regulatory team, work with the development manager and key stakeholders to understand business requirements and develop moderately complex technical solutions.

Work collaboratively with the team to support existing functionality and build, implement, and support new solutions.

Draft and review technical diagrams, specifications documents and required project documentation.

Conduct code reviews of other developers.

Share experience and knowledge with the team to improve productivity & delivery timelines.

Continuously seek ways to improve our existing architecture, advises on complex code deficiencies, provides systemic proposals, and promote efficiencies where necessary.

Job Requirements:

Undergraduate degree in computer science or technology discipline

5+ years of Core Java Development experience & Integration Technologies (Spring, MQ, JSON, XML, SOAP).

Experience writing SQL queries (DB2, Snowflake).

Crystal reports/Excel Writer/Aspose.

Working knowledge of scripting languages (Perl, Unix Shell, Python).

Experience working with source code repositories (Bitbucket, GitHub)

JavaScript, Angular is a plus.

Sound understanding of Object-Oriented Design & Programming, Enterprise Architecture Patterns and GoF design.

A flexible, tenacious team player with a positive attitude and strong interpersonal skills, able to build collaborative relationships with globally distributed teams.

Strong analytical and design skills with attention to detail.

Excellent communication (verbal and written) skills; Able to communicate with different stakeholders effectively.

Experience developing technical solutions in Investment Management industry.

Understanding of portfolio accounting concepts and trade lifecycle

Roles & Responsibilities:

• Create brand and positioning strategy. Own key P&L goals including TVL, User acquisition and # users across multiple chains
• Segmentation, targeting and acquisition strategies across user segments and channels
• Design and implement Stader Labs brand strategy on social media, including Twitter, Discord, Medium and Telegram
• Build and execute communications campaigns across different Proof of Staking chains that tell the Stader Labs story to multiple audiences
• Work with influencers, community to expand the audience and widen reach of Stader Labs
• Design community development and engagement strategies. Manage community managers and implement community strategy

Essential Skills & experience:

• Goal-driven, Structured thinker and Operator
• Experience with Community building across social media
• 3-5 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
• Excellent verbal and written communication skills (English). Multiple languages is a plus.
• Prior community management experience is a plus

• Competitive CTC on par with market along with ESOPs/Tokens
• Opportunity to work with a global, world class mission driven team
• Remote work, flexible work hours

Responsibilities:

Design and develop server-side web applications using Node.js

Write high-quality, testable, and scalable code

Collaborate with cross-functional teams to identify and prioritize features

Implement and maintain software design patterns and architecture

Troubleshoot and debug applications

Optimize application performance and scalability

Participate in code reviews and provide constructive feedback to improve code quality

Stay up-to-date with the latest developments in web technologies and frameworks

Requirements:

2-4 years of experience in developing server-side web applications using Node.js

Strong proficiency in JavaScript, with a good understanding of its ecosystem

Experience with popular Node.js frameworks such as Express or Hapi

Familiarity with database technologies such as MongoDB, MySQL, or PostgreSQL

Knowledge of web security best practices and techniques

Experience with Git and other version control systems

Ability to work in a fast-paced, agile environment

Good communication and teamwork skills

If you meet these qualifications and are passionate about developing high-quality, scalable web applications, we encourage you to apply for this position.

Job Description:

• Manage our company's social media accounts.
• Research and plan content strategy for social media campaigns by considering the latest trends.
• Develop and publish engaging posts that engage audiences and promote our brand.
• Schedule social media posts using online schedulers.
• Build a community by engaging the audience with meaningful conversations and responding to their comments.
• Connect with industry influencers for brand promotions.
• Monitor brand mentions and promote user-generated content to connect with the audience personally.
• Analyze social media analytics to measure the performance of the campaigns.
• Stay updated about the latest features and other offerings of social media platforms.
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Requirements:

• 02-04 years of experience as a Social Media Executive or a similar role.
• Exceptional knowledge of leading social media platforms, such as Instagram, Facebook, Twitter, and LinkedIn.
• Portfolio of social media campaigns handled in the past.
• Having outstanding copywriting skills would be an added benefit.
• Good understanding of social media ads.
• Sound knowledge of influencer marketing.
• Bachelor's/Master's degree in marketing, media, or related field.
• Good written and verbal communication skills.
• Basic customer service skills.
• Good time management skills.

• Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
• Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
• Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
• Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
• Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
• Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
• Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
• Taking care of AMC/Warranty of all company infrastructure.
• Maintaining Asset Register and keeping record of IT equipment.
• Route problems to internal 2nd and 3rd level IT support staff.

• Troubleshooting & configuring on Microsoft outlook & Web mail.
• Escalating complex problem to supervisor and appropriate support specialists
• Installation, configuration and troubleshooting Local and Network Printers

• Taking care of all other responsibilities assigned from time to time.

• Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
• Installation of servers 2008, 2012.
• Working with  Arc server Backup solution Restoring and Backup wizard.
• Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
• Antivirus updating, configuring, schedule scanning.
• Onsite support
• Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc

Responsibilities:

• Responsible for development of new highly-responsive, web-based user interface
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it 3.
• Building reusable components and front-end libraries for future use
• Translating designs and wire frames into high quality code
• Construct visualisations that are able to depict vast amounts of data
• Work with product team and graphic designers
• Learn and understand user interactions

Requirements:

• Deep knowledge of web standards
• Deep knowledge of JavaScript concepts and fundamentals
• Strong understanding of ReactJs. development, and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience of working with code versioning tools (such as Git, SVN)
• Familiarity with RESTful APIs
• Familiar with HTML, CSS and SCSS development
• Knowledge of bundlers such as Gulp/Web pack, ES6, Node etc..
• B.Tech from Tier 1 college.
• 3+ yrs of experience with front end technologies HTML and JavaScript
• 1+ yrs of Project experience with react