Technical Product Manager

Hiring: AI Agent Builder (Marketing / Sales Automation)

🎯 Interview Mode: Virtual

Key Responsibilities

• Build AI-powered agents and automation workflows for Sales & Marketing use cases
• Develop Agentic AI solutions using LangGraph, CrewAI, AutoGen, etc.
• Build RAG pipelines with vector databases
• Integrate LLM solutions with CRM and enterprise tools
• Design production-grade AI workflows with observability and guardrails
• Collaborate with GTM, Product, and Engineering teams

Required Skills

• Strong Python & backend development experience
• Hands-on with Agentic AI, RAG, Prompt Engineering
• Experience with LangGraph / CrewAI / AutoGen
• API integrations and workflow automation
• Experience with vector DBs: Pinecone, ChromaDB, Weaviate, pgvector
• Cloud exposure: AWS / Azure / GCP
• Experience with n8n / Zapier is preferred
• CRM integrations: Salesforce / HubSpot / RevOps tools

Preferred Experience

• Lead scoring & campaign automation
• CRM workflow automation
• Sales outreach & pipeline enrichment
• AI-based content generation
• Revenue/Growth automation

Looking For

• Strong hands-on implementation experience
• Production deployment exposure
• End-to-end AI automation project experience
• Excellent communication skills
• Comfortable working in night shifts

2–4 years of experience in a D2C brand or consumer startup

Strong portfolio across packaging, branding, and digital creatives

• Proficiency in Figma, Adobe Illustrator, Photoshop (InDesign is a plus)

• Strong layout, typography, and color sensibility

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

4 - 8 overall experience.

• 1-2 years’ experience in Azure Data Factory - schedule Jobs in Flows and ADF Pipelines, Performance Tuning, Error logging etc..
• 1+ years of experience with Power BI - designing and developing reports, dashboards, metrics and visualizations in Powe BI.
• (Required) Participate in video conferencing calls - daily stand-up meetings and all day working with team members on cloud migration planning, development, and support.
• Proficiency in relational database concepts & design using star, Azure Datawarehouse, and data vault.
• Requires 2-3 years of experience with SQL scripting (merge, joins, and stored procedures) and best practices.
• Knowledge on deploying and run SSIS packages in Azure.
• Knowledge of Azure Data Bricks.
• Ability to write and execute complex SQL queries and stored procedures.

•  You should have deep understanding of NodeJS
•  You should be strong in Javascript and TypeScript
•  You should be capable of writing complex queries
•  ES6, Express, Apollo Server, Send Grid Email, Twilio SMS, Payment
• Gateway,
• Error Loggin, API Developement, API Security,
• PostGreSQL/MSSQL/MySQL, MongoDB/CouchDB
• Very good knowledge on REST API
• Good experience in Agile methodologies
• Ability to design and write code complying with coding standards
• and other factors like performance, scalability, reliability,
• reusability, modularity in mind
• You should have strong logical and problem solving skills
• Excellent communication and customer interfacing skills
• AWS certification is nice to have
• Strong proficiency with JavaScript and good to have
• ES6(Typescript) knowledge
• Knowledge of Node.js and frameworks such as Express, Restify
• Understanding the nature of asynchronous programming and its
• quirks and workarounds
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems,
• servers, and environments
• Integration of multiple data sources and databases into one
• system
• Understanding fundamental design principles behind a scalable
• application
• Competencies and Skills Required
• equires excellent analytical, problem solving, and good
• communications skills
• Must be able to work effectively with business stakeholders
• Strong passion for delivering technical solutions to business
• problems
• Understanding and mindset of Agile software delivery (Ability to
• adapt to continually changing priorities)
• Team player who understands the importance of teamwork and
• collaboration
• Passion for delivering new approaches and challenging the ‘statusquo’
• Hungry to learn and always in search of continuous improvement

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.