AI Agent Developer (Healthcare – No-Code Automation)

Key Skills

• ServiceNow ITOM
• Discovery
• Service Mapping
• Event Management
• CMDB, IRE, CSDM
• MID Server
• JavaScript, Glide Scripting
• REST/SOAP Integrations
• Flow Designer, Integration Hub
• Dynatrace, Datadog, Splunk
• AWS, Azure, Kubernetes
• Linux, Windows Administration
• SNMP, SSH, WMI
• PowerShell, Bash

Experience

5+ years ServiceNow Development

3+ years ITOM (Discovery, Service Mapping, Event Management)

Mandatory Certifications

CSA (Certified System Administrator)

CAD (Certified Application Developer)

CIS – Discovery

Preferred Certifications

CIS – Service Mapping

CIS – Event Management

We are seeking a Senior Laravel Developer with deep expertise in PHP and Laravel to design, develop, and maintain scalable and high-performance backend systems. The ideal candidate will have experience working with cloud infrastructure, payment integrations, and backend technologies.

Responsibilities

• Design, develop, and maintain scalable and high-performance backend systems using Laravel and PHP.
• Integrate third-party APIs, particularly Stripe, for payment processing.
• Work with cloud infrastructure (AWS, DigitalOcean) to deploy and manage applications.
• Implement, maintain, and optimize CI/CD pipelines using Github or Bitbucket.
• Develop and maintain webhooks for seamless communication between systems.
• Use RabbitMQ or other messaging queues for asynchronous tasks and communication.
• Ensure the application is secure, scalable, and optimized for performance.
• Collaborate with cross-functional teams to define and achieve project goals.

Requirements

• Proven experience as a Senior Laravel Developer or similar role.
• Strong proficiency in PHP and Laravel.
• Experience with cloud platforms like AWS and DigitalOcean.
• Familiarity with CI/CD pipelines and version control systems (Github/Bitbucket).
• Experience with message queues like RabbitMQ.
• Strong understanding of webhooks and API integrations.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role in the design and implementation of Shopify connectors for our marketing products.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc. 

·      Experience with node.js

·      An understanding of User Experience and a background in building intuitive interfaces. 

Secondary Skills (nice to have)

·      Experience with Shopify integrations.

·      Experience building native apps for other platforms.

·      Experience with Salesforce APEX, VisualForce, SOQL, etc.

·      AWS ecosystem and tools, particularly developing for serverless environments. 

·      Any experience with other languages will be beneficial.

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

ROR

1-2 years of experience working with Ruby on rails as well as libraries like Resque and RSpec.

Good experience with Redis, Sidekiq, and Docker.

Ability to write clean ruby code.

Proficiency with code versioning tools including Git, Github, Gitlab, and SVN.

Experience with AngularJS or React JS is a plus.

Familiarity with MVC, Mocking, RESTful, and ORM.

Good understanding of front-end technologies including HTML5, JavaScript, Jquery, and CSS3.

Knowledge of server-side templating languages including Slim, Haml, and ERB.

Familiarity with tools like Jira, Postman, Slack, and Microsoft Teams.

• Possessing excellent product knowledge to enhance customer experience
• Ability to conduct product demos, understand customer requirements and recommend solutions for different business use cases using our suite of tools & platforms.
• Assist sales team with upsell of new products to customers based on usage...
• Proactively engage with customers to provide support & assist while onboarding to reduce their time to "Glam! moments."
• Maintaining a pleasant working environment for your team

• A bachelor’s degree in administration or related field.
• Excellent interpersonal, written & oral communication skills
• Usage of innovative methods for conflict resolution
• Must be fluent in English & Hindi

. 3.5+ years of work experience on React.JS framework

· Has expertise in following front- end optimization techniques:

· Lazy Loading

· Asynchronous Module Definition

· Image Compression and Minification

· Other front-end tooling using Grunt / Webpack and NPM

· Familiarity with NodeJS, Jasmine / Karma and other unit testing frameworks

· Foundation data structure – Arrays, dictionaries, sets and lists

· Proficient in evaluating front end performance and measure accordingly

· Strong appetite to learn industry trends and new & emerging technologies

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

• High school diploma or GED.
• Bachelor's degree in Business Administration or Management, Marketing, or related field is preferred.
• Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
• Proven sales experience.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.