Inside Sales Executive Responsibilities:
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Actively sourcing new sales opportunities through cold-calling and emailing.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
- Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
Inside Sales Executive Requirements:
- High school diploma or GED.
- Bachelor's degree in Business Administration or Management, Marketing, or related field is preferred.
- Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
- Proven sales experience.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
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Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
Who You Are:
You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards.
You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams.
To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
What You’ll Be Doing:
- Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
- Answers video calls, chats and emails and will schedule appointments with team members
- Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
- Create best practices on waiting room etiquette and maintaining a great zoom room environment
- Enter data into spreadsheets or update office calendars
- Answer and route customer phone calls and oversee transfers
- Assist and send reviews for customers to complete and score/rate their customer experience
- Monitor and logging all systems and customer data to ensure they are up and running properly and timely service is provided
- Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
- Responsible for pipeline organizing and creating task reminders for the team
- Increase your product knowledge and skills by participating in department meetings and trainings
- Other duties may be assigned and/or modified as business needs change
What You’ll Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience/Education/Certifications Required:
- Graduation required
- Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
- Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
- Experience answering high call volume calls and solving customer’s needs preferred
- Excellent phone, email and instant messaging communication skills
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
- Patience and listening skills to respond appropriate and interact positively with customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Emotional intelligence with the ability to adjust your communication style based on the nature of the call
- The ability to build lasting first impressions and relationships with customers
- Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
- Reliable high speed internet/WIFI connection at home with little to no interruptions
- Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
- Knowledge of HighLevel products and services preferred
- Intermediate MAC computer skills including use of multiple monitors and applications
- Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Role
As an iOS developer, primarily revolves around designing, developing, and maintaining
mobile applications for devices running Apple's iOS operating system, such as iPhones,
iPads, and iPod touches. you must be proficient in coding in Objective-C and Swift and
familiar with Cocoa Touch and other core technologies. The main tasks include developing
user interfaces and coding for functionalities.
Experience
Should have 5+ years of hands-on experience in iOS development. Strong experience
in Objective C and Swift.
Working knowledge of the general mobile orientation, architecture, trends, and
emerging technologies.
Solid understanding of the full mobile application development life cycle.
Must have good analytical, debugging, and problem-solving skills.
Self-starter having the ability to independently acquire the knowledge required in
succeeding his job.
Good communication skills. Should be able to discuss requirement for stake holders
like, Product Owner and other Business stakeholders.
Proficient with Swift 4 above.
Strong understanding of MVVM Architecture and should be able to demonstrate
working experience.
Strong knowledge of Design patterns.
Strong with Auto layout and Storyboard for proficient user interface creation.
Experience with iOS frameworks such as Core Data, Core Animation, Core Graphics
and Core Text.
Experience with Online/Offline storage, threading, and performance tuning.
Familiarity with RESTful APIs to connect iOS applications to back-end services.
Knowledge of UX standards.
Should have experience with Unit Testing - XCunit and UITesting- XCUI.
Understanding of Apples design principles and interface guidelines.
Review code, follow best practices for coding guidelines.
Proficient with writing reusable code.
Familiarity with cloud message APIs and push notifications, social media integration,
and integration of analytics
Knack for benchmarking and optimization Proficient understanding of code versioning tools (Git, Swift Package Manager,
Cocoa Pods)
Familiarity with continuous integration
Knowledge of Appstore Deployment process/norms
Good knowledge of Certificate and Profile creations
Good knowledge of distribution builds for testing over TestFlight or similar
distribution tools
• You will manage the entire direct sales process to ensure delivery against key performance metrics, with a strong
emphasis on new business sales, while expanding existing accounts.
• The Enterprise solution sales manager assumes the role of customer liaison through the solution sales & delivery
along with the support of deployment & solutions team.
• Life cycle management of the product/service developed to meet the business customers evolving needs.
• The role will include extensive hunting/ lead gen and farming of accounts as an Individual contributor to start with.
High quality pipeline building capability will be a key factor to succeed in this role.
Required Background
• The candidate should have 7- 12 years of experience in Direct B2B Enterprise Sales (Product / SaaS based), Consulting Sales. MBA with an Engineering degree from a reputed institute is preferred.
• An ideal candidate should have experience in regional sales, key account management and meeting sales goal for large ticket products/ solutions. Senior Sales Professional from IPCs (JLL, CBRE, C&W, KF, Colliers etc) & High Growth SaaS/ Product companies may be ideal for this role.
• Sector agnostic experience in selling to Enterprise clients, Series C & above start-ups is desired (i.e. BFSI, FMCG, Pharma, Auto , IT etc.)
Desired Skills
• Strategic account planning and execution skills.
• Experience in networking & selling to C-Level , Facilities / Admin teams and business units in Enterprises
• A hustler who knows how to thrive & win in an agile & competitive environment.
• Strong time management skills. Able to understand technology led solutions in the SaaS space.
• Proven consultative sales solution skills, including the ability to articulate clear, concise benefits and capabilities of a
solution.
• Excellent communication & story telling skills are a must have. Ability to handle & resolve client queries around solution,
functionalities or any deployment related matters.
• A solution oriented approach & growth led mind set will help in performing this role.
CricStox is a Pune startup building a trading solution in the realm of gametech x fintech.
We intend to build a sport-agnostic platform to allow trading in stocks of sportspersons under any sport
through our mobile & web-based applications.
We’re currently hiring a Backend Cloud Engineer who will gather, refine specifications and requirements
based on technical needs and implement the same by using best software development practices.
Responsibilities?
● Mainly, but not limited to maintaining, expanding, and scaling our microservices/ app/ site.
● Integrate data from various back-end services and databases.
● Always be plugged into emerging technologies/industry trends and apply them into operations and
activities.
● Comfortably work and thrive in a fast-paced environment, learn rapidly and master diverse web
technologies and techniques.
● Juggle multiple tasks within the constraints of timelines and budgets with business acumen.
What skills do I need?
● Excellent programming skills in Javascript or Typescript.
● Excellent programming skills in Nodejs with Nestjs framework or equivalent.
● A solid understanding of how web applications work including security, session management, and
best development practices.
● Good working knowledge and experience of how AWS cloud infrastructure works including services
like APIGateway, Cognito, S3, EC2, RDS, SNS, MSK, EKS is a MUST.
● Solid understanding of distributed event streaming technologies like Kafka is a MUST.
● Solid understanding of microservices communication using Saga Design pattern is a MUST.
● Adequate knowledge of database systems, OOPs and web application development.
● Adequate knowledge to create well-designed, testable, efficient APIs using tools like Swagger (or
equivalent).
● Good functional understanding of ORMs like Prisma (or equivalent).
● Good functional understanding of containerising applications using Docker.
● Good functional understanding of how a distributed microservice architecture works.
● Basic understanding of setting up Github CI/CD pipeline to automate Docker images building,
pushing to AWS ECR & deploying to the cluster.
● Proficient understanding of code versioning tools, such as Git (or equivalent).
● Hands-on experience with network diagnostics, monitoring and network analytics tools.
● Aggressive problem diagnosis and creative problem-solving skills.
Datametica is Hiring for Datastage Developer
- Must have 3 to 8 years of experience in ETL Design and Development using IBM Datastage Components.
- Should have extensive knowledge in Unix shell scripting.
- Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
- Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
- Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
- Should be good in writing complex SQL queries.
About Us!
A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.
We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.
Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.
We have our own products!
Eagle – Data warehouse Assessment & Migration Planning Product
Raven – Automated Workload Conversion Product
Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.
Why join us!
Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.
Benefits we Provide!
Working with Highly Technical and Passionate, mission-driven people
Subsidized Meals & Snacks
Flexible Schedule
Approachable leadership
Access to various learning tools and programs
Pet Friendly
Certification Reimbursement Policy
Check out more about us on our website below!
www.datametica.com
- Design AWS data ingestion frameworks and pipelines based on the specific needs driven by the Product Owners and user stories…
- Experience building Data Lake using AWS and Hands-on experience in S3, EKS, ECS, AWS Glue, AWS KMS, AWS Firehose, EMR
- Experience Apache Spark Programming with Databricks
- Experience working on NoSQL Databases such as Cassandra, HBase, and Elastic Search
- Hands on experience with leveraging CI/CD to rapidly build & test application code
- Expertise in Data governance and Data Quality
- Experience working with PCI Data and working with data scientists is a plus
- At least 4+ years of experience in the following Big Data frameworks: File Format (Parquet, AVRO, ORC), Resource Management, Distributed Processing and RDBMS
- 5+ years of experience on designing and developing Data Pipelines for Data Ingestion or Transformation using AWS technologies
- Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
- Building business relationships with current and potential clients
- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
- Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences, to grow business
- Creating and maintaining a list/database of prospect clients; maintaining a database of prospective client information
- Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
- Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
- Maintaining a pipeline of all sales administration using appropriate CRM software
- Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans
Business Development Executive Requirements
- Experience with lead generation and prospect management
- Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
- Persuasive and goal-oriented
- Possesses an energetic, outgoing, and friendly demeanor
- Able to professionally and confidently communicate with C-Level Executives
- High school degree or equivalent
- Four years of cold calling experience; previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
- Excellent analytical and time-management skills
- Demonstrated and proven sales results
- Ability to work independently and achieve targets
You are a great fit for this role if you relate deeply with the following expectations:
1. You have 1+ year of prior experience working with an edtech startup.
2. You should be someone who has a curious, analytical and data driven mindset. Someone who is a learning machine and thinks from first principles.
3. You are someone who deeply enjoys working on digital marketing, both from strategic as well as tactical perspective, with a result-obsessed approach.
4. You should have 3+ years of full-stack digital marketing experience across all verticals including Paid Social Media, PPC, SEO, Email Marketing, CRO, Web Analytics. (please note that this means you should have an expertise in each of these channels)
5. You have great copywriting and written communication skills, which you execute with a customer-obsessed mindset.
6. You have a clear history of delivering amazing digital marketing results for your organizations/clients in terms of brand awareness, traffic, leads, customer acquisition & retention in a cost-effective & time-efficient manner.
7. You have developed your own unique and unconventional growth hacks from your experience.
8. You have good experience working on tools like Ahrefs/Semrush, Wordpress, Mailchimp, Google Analytics, OptinMonster, Hotjar, CRO tools, OneSignal etc.
9. You have a deep understanding of digital user journeys and optimized customer funnels.
10. You should be from a Tier 1 Engineering/MBA college in India. (preferred, but not mandatory)