Springboard
https://springboard.comAbout
Springboard is on a mission to transform one million lives through education by 2030.
Springboard is an online learning platform that prepares students for the tech industry’s most in-demand careers with comprehensive, mentor-led online programs in software engineering, data science, cybersecurity, UI/UX design, and more.
We act as a support system, coach, and cheerleader for working professionals who are ready to level-up or make a major career shift. Our one-size-fits-one approach combines a bleeding-edge curriculum with expert mentors, career coaches, and student advisors, who provide an individualized and personalized learning experience. We give our students everything they need to fuel their progress, and hold them accountable for their dreams.
Since our founding in 2013, we’ve doubled our team size each year, with offices in Bengaluru and San Francisco. Today, the Springboard community includes tens of thousands of students and alumni, more than a thousand expert mentors, dozens of career coaches, and hundreds of employer partners. Together, we’re building a network that’s bridging the world’s skills gap.
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About Springboard
Springboard is on a mission to bridge the global skills gap through transformative online training in Healthcare, AI, and Technology. Our learner-first approach blends technology with deep human support — mentors, instructors, advisors, and coaches.
The Opportunity
We’re expanding rapidly into new Allied Health and Tech programs. To support this growth, we’re hiring a seasoned Canvas LMS Administrator who can manage complex configurations, solve technical challenges, and build scalable systems for new programs and enterprise partners.
If you’re proactive, detail-oriented, and great at building systems that “just work,” you’ll play a key role in shaping Springboard’s learning platform.
Location
Remote — India or Philippines only.
What You’ll Do
Canvas Platform Administration
- Serve as the primary Canvas admin (configuration, permissions, sub-accounts, course setup)
- Manage LTIs, SSO, APIs, and third-party tool integrations
- Optimize Canvas workflows for new program launches and enterprise use cases
- Partner with Instructure for product updates, roadmap insights, and escalations
Troubleshooting & Support
- Provide fast, high-quality support to LX, Ops, instructors, mentors, and Program Success
- Resolve issues related to configuration, access, grade passback, automations, and LTIs
- Reduce recurring issues with documentation and scalable fixes
Customization & Problem Solving
- Build solutions using Blueprint courses, custom roles, APIs, JS/CSS, and automations
- Create scalable templates and workflows for new health and tech programs
Quality & Operational Excellence
- Maintain documentation, issue tracking, and release notes
- Partner with LX, Product, and Engineering for course QA and program rollouts
- Monitor Canvas updates and recommend internal adjustments
Cross-Functional Collaboration
- Work with Product & Engineering on integrations and platform improvements
- Support enterprise implementations (Amazon Career Choice, university partners)
- Ensure seamless learner and instructor experience end-to-end
Required Skills
Core LMS & Canvas Skills
- 7+ years LMS administration (Canvas, Moodle, Blackboard, D2L)
- 3+ years hands-on Canvas administration
- Sub-accounts, permissions, SIS imports, and course architecture
- Blueprint courses
- Canvas APIs & developer keys
- LTI app setup and management
- SSO (SAML, OAuth, basic troubleshooting)
- Canvas theming (JS/CSS — basic to moderate level)
Technical & Analytical Skills
- Strong troubleshooting instincts
- Data workflows, grade passback debugging
- Ability to translate business requirements into Canvas-based solutions
- Understanding of integrations with Product/Engineering systems
Soft Skills
- Excellent communication and stakeholder management
- Ability to work in ambiguous, fast-moving environments
- Strong documentation and system-building mindset
- Comfortable “pushing” conversations to move work forward
Preferred Skills
- Experience in high-scale online learning organizations (bootcamps, employer-sponsored learning)
- SCORM or instructional design familiarity
- Experience with healthcare or workforce development programs
- Fluency with AI tools and process automations
Work Hours
3pm to 12am IST.
2–4 hours overlap with US hours.
Interested? Apply here: ln.run/VnNVe
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