Customer Success Champion would be responsible for talking to the customers and helping them with their queries regarding our software product. Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled Providing first level support on our services via remote desktop calls if required Route/Assign tickets to the appropriate support group, if necessary. Identifying and escalating high-severity, priority issues Updating Pending Tickets with timely, precise, accurate updates Following-up with end users, if necessary, for closure of pending tickets
We are looking to hire a team player who understands software development and wants to be a part of a successful startup. The role would include to develop software product and enhance its features from end to end. A candidate should be able to demonstrate his/her expertise in .NET and should be comfortable with the following. Excellent command on C#, .NET, Sql Server, .NET Framework 3.5/4.0/4.5 Good understanding on MVC, three tier architecture Should have good experience in Development & Design. Knowledge of design patterns is a big plus. Knowledge and hands on experience on mobile app development would be another plus point. Should be a team player.
Looking for sales/ business development professionals with 0-2 yrs of experience preferably with IT, HR/ Payroll Software, ERP products. Candidates should have good knowledge of IT sales/ marketing processes and have good communication and presentation skills Selling our online HR/ Payroll software to corporate clients by assessing their business requirements over the phone, over the web or by email. Follow up with the clients once the sales team is involved. Achieving sales targets through acquisition of new clients. Developing a database of qualified leads through referrals, telephone canvassing and internet mining. Helping the clients to understand various product offerings and solutions available with business HRStop.com. Building and managing strong relationships with customers.