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FCI CCM cover picture
Founded :
1959
Type :
Services
Size :
100-1000
Stage :
Profitable

About

FCI is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications. Our mission is to eliminate the dead, one-way communications and make it easy for organizations to lean on one-to-one customer experiences. FCI provides customer communication management solutions and services to organizations to meet their business goals, support regulatory compliance, and drive business growth. At FCI, we believe there is a better way to communicate with your customers. A more valuable, less stereotyped way where customers are engaged rather than just being informed. We enable organizations to create amazing digital experiences (DX) for their customers through interactive, on-demand and batch communications. We focus on customer-centricity which is one of the core aspects of delivering delightful customer experiences. We offer a wide range of services starting from CCM implementation, migration, and version upgrades to quality assessment (QA). FCI serves a gamut of SMBs and large-scale enterprises that come from diversified industry verticals such as banking, insurance, financial services, healthcare, telecom and utility.
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Mohini Priya

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Jobs at FCI CCM

FCI CCM
at FCI CCM
2 recruiters
Mohini Priya
Posted by Mohini Priya
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote, Mumbai- Andheri, Mumbai
2 - 7 yrs
₹7L - ₹9L / yr
Business Analysis
Documentation
Product Documentation

Designation Business Analyst

Work Location Mumbai

Reports to Team Leader

 

About You:

  • A Graduate or Post Graduate in Engineering/ Computer science or holding any diploma in computer science/IT.
  • A self-starter/team player who is excited to work in a fast-paced environment with an ability to multi-task and work independently with minimal supervision.
  • Should have 2+ years of Business Analysisexperience preferably on a product-based company.
  • Must have exposure on working with industry trends and MVC architecture.
  • Must possess excellent communication skills in English.

About the JOB

  • Involved in the design or modification of business systems or IT systemsTo Collaborate with engineering leads and senior architects to create and design various applications for the company.
  • Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs.
  • Gathers, documents, and analyzes business needs and requirements.
  • Developing technical solutions to business problems, or to advance a company'ssales efforts, begins with defining, analyzing and documenting requirements. 
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FCI CCM
at FCI CCM
2 recruiters
Mohini Priya
Posted by Mohini Priya
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote, Noida, NCR (Delhi | Gurgaon | Noida)
6 - 10 yrs
₹7L - ₹20L / yr
Search Engine Optimization (SEO)
Product Marketing
Marketing Strategy
Digital Marketing
Social Media Marketing (SMM)
+1 more

Marketing Manager:

Profile: The primary role of marketing manager is to attract, retain and grow revenue from a company's targeted customers - across markets. The person is expected to have a proven track record with a minimum 7  years of experience.  In carrying out this role, you must support revenue with lead generation and other quantifiable marketing activities.  

 

Roles and Responsibilities: 

  • Develops and implements strategic marketing plans (International & Domestic) for the company.
  • QualifiedRevenue generating Leads through various marketing activities:
    • Digital marketing campaigns.
    • Social media.
    • SEO and superior web presence.
  • Prior experience of marketing for IT/ITES businessis a must.
  • Messaging, communication to be crystalized and executed in helping generate revenue.
  • Build content around the product / service to be pushed across channels.
  • Manage the team to perform accurate data generation for digital marketing activities for its target markets / companies.
  • Team Management. Finding ways for team to achieve success – recruit, train, mentor and evaluate team members.

 

 

Location: Noida

 

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