Core Responsibilities:

• Manage, operate, and enhance highly scalable web applications built on the Amazon Web Services Platform across multiple regions and availability zones (HA/DR)
• Working closely with the development and QA team on architecture and technologies to enhance our infrastructure in the areas of Performance, reliability, redundancy, uptime and scalability.
• Own build and deployment processes and automation as it pertains to staging and production environments. 
• Define and Guarantee SLAs for network layers and strive for the industry standard of 99.99% site uptime
• Spearhead the team to effectively identify and resolve critical systems issues impacting users.
• Work on CI/CD pipeline configuration and enhancements as per release requirements.
• Develop self-service tools for internal teams. Automate processes for infrastructure management.
• Ability to maintain internal and external IT areas  
• Be a part of cost optimization of the cloud infrastructure and overall site operations.
• Setting up build/test and deployment environments (installing, configuring, and streamlining app/web services etc).
• Identifying and deploying cyber security measures by continuously performing vulnerability assessment and risk management
• Ability to debug and quickly triage performance issues in cloud-hosted multi-tiered web application 

Required Skillset: 

• A strong technical foundation in build, release, and dev environments
• BS Computer Science or Equivalent combination of academic and professional experience 
• Unix/Linux server technologies
• Continuous integration tools
• SCM tools  (Git)
• Scripting languages (Shell, Python, Go etc)
• Configuration management systems (like ansible, salt stack)
• Database (MySQL/MongoDB etc)
• Load Balancers (ELB/Haproxy etc.)
• Cloud computing (AWS, Google Compute, etc)
• An understanding of the internals of operations teams and good operational practices (monitoring, recovery, incident management, etc)
• The ability to understand and document (at an operational level) a multi-tiered web application
• Experience with Nagios, Ganglia, Graphite, Logstash etc.
• Experience with managing and monitoring worker queues such as celery/rabbitmq 
• Familiarity with SOA principle, cloud-based web services architecture, design patterns and frameworks

Technologies deployed at CK12:

Continuous integration: Jenkins

Fedora Image Repository

Web Stack: Apache, Mysql, MongoDB, Neo4j, Redis 

Load Balancer: HAProxy

Configuration management: Ansible, 

Amazon Cloud, EC2, EBS, RDS, S3

Application servers: Tomcat, Solr

OS - Ubuntu (x86/ARM - 64 bit)

Position: Talent Recruiter

Location: Bangalore

Basic: 

• Assist with recruitment efforts, and partner with Businesses to retain and attract the best tech talent.

• Identify and recommend areas of improvement to internal standard operating procedures, including team engagement and morale.
• Plan, monitor, and appraise HR activities with team, hearing and resolving employee grievances, and counselling employees and supervisors
• Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision of the organisation.
• Build strong relationships with external talent partners, fostering trust and promoting collaboration
• Handle confidential matters with discretion
  
  

• Bachelor’s degree in human resources
• 3+ years in human resources or recruitment
• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
• Adept to problem-solving and conflict resolution
• Extensive knowledge of HR policies and systems.

CK-12 ( www.ck12.org ), a leading global ed-tech platform being used by 201M+ students and teachers, is looking for a Math Content Expert who is versatile and creative with good math pedagogical content knowledge in the K-12 segment. As a content expert, you will create quality content, assessments and interactives in Math, working with a team based in Bangalore & Palo Alto. This position’s focus is to help CK-12 offer state-of-the-art resources to make it a household name.

This position will contribute to several projects targeted towards content creation, QA, review, maintenance for content spanning multiple math domains. As the CK-12 platform evolves and improves, the content offered through CK-12 needs to remain up to date and include the best tools to improve student learning. This position will involve developing and improving all learning modalities such as lessons, Adaptive Practice, interactives, real-world applications, etc.

Scope:

• Understand various knowledge domains (the number system, expressions and equations, geometry, statistics and commercial arithmetic) and create well-structured learning material.
• Compose new, clear, concise practice questions that help detect students’ specific knowledge gaps.
• Write multiple-choice maths’ distractors with effective feedback, hints and provide a complete step by step solution.
• Ensure content is reviewed and edited for additional ideas as per direction.

Requirements:

• Must have or be working towards a degree in one of these areas: Mathematics, Physics, or similar science subject area. 

• 1-year minimum experience in user support or tutoring role. 
• Maths Teaching experience is a strong plus. 
• Deep understanding of different curricula.
• Ability to visualise and present content in a very engaging manner that is student-friendly.
• Digital content and/or EdTech experience is a plus.

Skills:

• Strong work ethic, curious, passionate, committed, strong research and problem-solving skills, proactive, and meticulous attention to detail
• Experience working with interdisciplinary teams
• Strong written and verbal communication skills
• Product and goal-driven
• Passion for learning and helping others learn. 

The two fundamental aspects of the Support Engineer are: 

• Be the voice of the users
• Do everything you can to help resolve the user's issue

This involves taking often challenging technical issues from the customer via phone or email and doing everything that is necessary to resolve the issue quickly and professionally. You will be expected to handle all Level 1-3 issues and your day will have a mix of all kinds of different support requests. This position works with users to determine and resolve their issues with CK-12 products that include web and mobile applications. This position focuses on utilizing exceptional customer service skills along with technical skills and expertise to resolve application issues.

This position interacts with customers, partners and internal staff. The role requires coordination and support between CK-12's end users, internal staff, and external partners to ensure satisfactory resolution of issues. This position is responsible for resolving issues that may involve short turnaround times and challenging customer interactions. Support Engineers must be able to maintain a professional attitude and composure throughout all situations. Requires written documentation of customer communications in a support ticketing system.

• A customer oriented mindset to be the advocate for each and every user
• Provide support to end users including troubleshooting, diagnosing, resolving, and documenting issues
• Address user account issues, such as password resets, account reactivation, login issues etc
• Maintain a user facing knowledge base, including authoring and updating help center articles
• Manage multiple cases at one time
• Support the roll-out of new releases
• Communicate issues to engineering and QA, and work with these teams to troubleshoot technical issues
• Provide timely and accurate reports on customer feedback to management and product teams

• Degree in computer science or information technology, or equivalent experience and/or certifications
• Minimum three years of experience in user/customer support or a similar role
• Proficiency in Chrome, Windows and Mac OS
• Basic understanding of HTML and Javascript
• Ability to use browser debugging console and inspector
• Attention to detail and good problem-solving skills
• Excellent interpersonal skills
• Good written and verbal communication
• Proficiency with Zendesk Support and Zendesk Guide or equivalent ticketing system
• Proficiency with BugZilla or issue tracking system
• Knowledge about web applications, standard web user behaviors and interactions
• Familiarity with Education Technology including Learning Management Systems such as Canvas, Schoology and Google Classroom is a definite plus

CK-12 ( www.ck12.org ), a leading global ed-tech platform being used by 201M+ students and teachers, is looking for a creative Science Content Expert with a background in science or science education. This position’s focus is to help CK-12 offer state-of-the-art resources to make CK-12 a household name. This is a contract to hire positions based out of the CK-12 office in Bangalore, India.

This position will contribute to several projects targeted towards content creation, QA, review, maintenance, and multiple science domains. As the CK-12 platform evolves and improves, the content offered through CK-12 needs to remain up to date and include the best tools to improve student learning. This position will include developing and improving all modalities of learning such as lessons, adaptive practice, interactives, and real-world applications etc.

Requirements:

• Bachelor's Degree in Science (Required)
• Strong understanding of Science domains with expertise in Physics for middle and high school. Familiarity with how students learn nowadays.
• Digital content and/or EdTech experience is a plus 
• Good understanding of analytics
• Teaching experience is a strong plus
• Work full-time at CK-12 Bangalore office.

Skills:

• Strong science knowledge in biology, chemistry, earth science and/or physics (preferably a combination of domains) with expertise in physics
• Strong work ethic, inquisitive, passionate, committed, strong research and problem-solving skills, proactive, and meticulous attention to detail
• Ability to write, review, and edit content for both teacher and student audiences
• Experience working with interdisciplinary teams
• Strong written and verbal communication skills
• Strong technology skills, such as Google applications, and the willingness to learn

Position: Sr Frontend Developer

Location: Bangalore

Basic: 

• Passion for creating great user experience that are simple and intuitive
• Good understanding of CS fundamental algorithms and Data Structures.
• Great problem solver
• Understands and researches different front-end frameworks and pattern to implement great user interfaces.
• Implements solution keeping in mind the user experience, multi-devices, performance across devices and bandwidths to provide intuitive user experiences on multiple devices
• Ability to work in an Agile environment with rapid iterations
• Creates and reviews high level designs
• Creates detailed designs from high level designs and review designs of other team members
• A Code Craftsman that follows best software development and coding practices delivering understandable and maintainable code with thorough unit tests coverage

Required:

• Expert knowledge of performance tuning, and performance monitoring a web application. 
• In depth knowledge of browser internals and architecture.
• Expert knowledge of Object Oriented Programming, design and development.
• Expert knowledge of Object Oriented Javascript, HTML5, CSS3, CSS3 transitions and transformations, AJAX, JSON, Web Services (REST) , XML and W3C standards
• Hands on experience with front-end frameworks like React, Redux, Backbone, Webpack.
• Experience with responsive web design and frameworks media queries and delivering functionality that works with a range of client devices/browsers from desktops and laptops to mobile platforms.
• Experience with UI design patterns, security, performance and usability.
• Familiar with standard development tools like version control systems like Github, build tools like Grunt.
• At least 5 years of experience
• Bachelors or masters degree in computer science or equivalent

Desired: 

• Working experience with ES6, Node.js
• Experience in a driven, distributed and agile development environment.
• Experience with performance optimisations to deliver great website experience to all users.
• Familiarity with Storybook for React or similar frameworks.
  
  
  

  About CK-12 Foundation

   

  CK-12’s mission​ is to provide free access to open-source content and technology tools that empower students as well as teachers to enhance and experiment with different learning styles, resources, levels of competence, and circumstances.

   

  To achieve this noble and ambitious vision, we at CK-12 are challenging traditional model of education to transform it dramatically. Technology has opened up lots of opportunities to revolutionize education for the benefit of students, teachers and parents.

   

  We have chosen to be non-profit so that we can effectively realize our mission and so that we can do the right thing! It also provides us the ability to experiment big and bold ideas. CK-12 is backed by Vinod Khosla, a renowned technology venture capitalist.

   

  At CK-12, you’ll experience the benefits of working in a dynamic, entrepreneurial, innovative and non bureaucratic environment where you will get a lot of cool things done than you ever imagined! We are a small group of passionate folks who are determined to disrupt the current form of education. We came together from companies such as Apple, eBay, Amazon, McGraw-Hill, and startups.

   

  Technology is key to scale education and we deeply believe in it. Come develop great solutions on our cloud based (AWS) AI-first platform delivering rich ​and interactive content.

   

  Does our mission, people ​and technologies excite you? If the answer is YES! and you are a great technologist who will challenge status-quo (no order takers please!) by innovating, please come join us! Together, we will change the world!

   

  Check out how CK-12 is making an impact in teaching and learning - https://www.ck12info.org/about/testimonials/

Position: Frontend Developer (React)

Location: Bangalore

Basic: 

• Passion for creating great user experience that are simple and intuitive
• Good understanding of CS fundamental algorithms and Data Structures.
• Great problem solver
• Understands and researches different front-end frameworks and pattern to implement great user interfaces.
• Implements solution keeping in mind the user experience, multi-devices, performance across devices and bandwidths to provide intuitive user experiences on multiple devices
• Ability to work in an Agile environment with rapid iterations
• Creates and reviews high level designs
• Creates detailed designs from high level designs and review designs of other team members
• A Code Craftsman that follows best software development and coding practices delivering understandable and maintainable code with thorough unit tests coverage

Required:

• Expert knowledge of Object Oriented Programming, design and development.
• Expert knowledge of Object Oriented Javascript, HTML5, CSS3, CSS3 transitions and transformations, AJAX, JSON, Web Services (REST) , XML and W3C standards
• Hands on experience with front-end frameworks like React, Redux, Backbone, Webpack.
• In depth knowledge of browser internals and architecture.
• Experience with responsive web design and frameworks media queries and delivering functionality that works with a range of client devices/browsers from desktops and laptops to mobile platforms.
• Experience with UI design patterns, security, performance and usability.
• Familiar with standard development tools like version control systems (Subversion/Git), build tools like Grunt.
• At least 2 years of experience
• Bachelors or masters degree in computer science or equivalent

Desired: 

• Working experience with ES6, Node.js
• Experience in a driven, distributed and agile development environment.
• Experience with performance optimisations to deliver great website experience to all users.
• Has worked/understands MVC based web frameworks like Pylons.
• Familiarity with Storybook for React or similar frameworks.
  
  
  

  About CK-12 Foundation

   

  CK-12’s mission​ is to provide free access to open-source content and technology tools that empower students as well as teachers to enhance and experiment with different learning styles, resources, levels of competence, and circumstances.

   

  To achieve this noble and ambitious vision, we at CK-12 are challenging traditional model of education to transform it dramatically. Technology has opened up lots of opportunities to revolutionize education for the benefit of students, teachers and parents.

   

  We have chosen to be non-profit so that we can effectively realize our mission and so that we can do the right thing! It also provides us the ability to experiment big and bold ideas. CK-12 is backed by Vinod Khosla, a renowned technology venture capitalist.

   

  At CK-12, you’ll experience the benefits of working in a dynamic, entrepreneurial, innovative and non bureaucratic environment where you will get a lot of cool things done than you ever imagined! We are a small group of passionate folks who are determined to disrupt the current form of education. We came together from companies such as Apple, eBay, Amazon, McGraw-Hill, and startups.

   

  Technology is key to scale education and we deeply believe in it. Come develop great solutions on our cloud based (AWS) AI-first platform delivering rich ​and interactive content.

   

  Does our mission, people ​and technologies excite you? If the answer is YES! and you are a great technologist who will challenge status-quo (no order takers please!) by innovating, please come join us! Together, we will change the world!

   

  Check out how CK-12 is making an impact in teaching and learning - https://www.ck12info.org/about/testimonials/