Cogent IBS

A young organization that started in 2016, CogentHub is headquartered in India and has a state-of-the-art delivery center based out of Salt Lake City, which works on a 24/7 basis. At present, the BPO Unit of CogentHub is working with off-shore clients, successfully providing services like Telemarketing (outbound campaigns), Customer Care, Technical Support, Back Office support, and more. Our MIS Team is comprised of in-house software developers who continuously work to manage the day to day activities and work. We firmly believe that all our businesses should function uninterruptedly hence to keep the business flow of all our clients continuous, CogentHub has developed its own BCP (Business Continuity Plan) site. The site is developed to ensure that all our resources deployed for a business segment can be transferred easily to meet optimum service delivery. In a short span of time, a large number of aspirants prefer to work with CogentHub as a brand. This has been achieved by giving individuals cross-training and inter-departmental growth opportunities.

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer's identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

Cogentec IT Solutions

Cognic Systems Private Ltd. is a technology startup that provides consulting, outsourcing, and technology services to various industries. The company specializes in disruptive high-tech solutions such as Microsoft .NET, Java, SCALA, Spring, Node.js, and ORACLE, which improve operational efficiency and increase productivity. Cognic Systems partners with industry leaders like Microsoft and Amazon Web Services for Enterprise Application development and Independent Testing services. The company is currently focused on product-based services for Insurance, Healthcare, Automotive, Supply Chain, Education, and Government sectors. Cognic Systems has a fast-growing team of 100+ people across its development and liaison offices in Pune, Jabalpur, USA, UK, and Canada.

Ciber is a consulting, outsourcing and business solutions integration provider with offices across North America and India. For more than 45 years, Ciber has served clients by delivering expertise, IT services, and solutions that transform organizations and provide tangible business value. Ciber’s strength is now enhanced by its parent company, HTC Global, a growing technology innovation and execution leader. HTC Global helps clients reimagine technology to accelerate their business.

CogniCor is the provider of automated complaint resolution service. The technology minimizes the need for human intervention in resolving complaints/quries for service sector companies (Telecoms,Banking, airlines, e-commerce, insurance). Using CogniCor's Innovative Artificial Intelligence based resolution service, simple queries are resolved automatically learning from previous resolutions and those that need further attention can be resolved using software assisted negotiation

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA.

Founded in 2006 and headquartered in Frisco, Texas we are a financially strong team of several young people with an impressive track record of performance. Business Intelli has built its business around consistent, effective business IT consulting, business intelligence, CRM applications, retail and corporate banking, SAP Applications, Oracle Applications and much more consulting services. We deploy Professionals with significant experience that can effectively translate business needs into successful technology applications and solutions. Our commitment sets us apart and keeps our clients coming back. With our fresh ideas and talent, we structure our efforts not only to anticipate and meet your requirements but also to exceed your expectations. Also, as a growing company, we simply can’t rest until we satisfy your needs. As a fast-growing business software solutions provider, with plans, we at Business Intelli Solutions Inc. envisage a place of pride in the world of Information Technology. Business Intelli provides the management consulting and services to make sure you are maximizing your business strategy, staying focused on your business while maintaining a competitive edge. Business Intelli Solutions Incorporated is a strategic solution consulting firm with complete expertise in Technology Solutions, Managed Consulting, and Resourcing.