CallHub

Position Overview:

Are you passionate about building products that power real-world change? At CallHub, you’ll be at the center of technology and impact—developing tools that help movements win elections, nonprofits raise funds, and communities connect. As our Product Manager, you won’t just ship features - you’ll shape how thousands of campaigns around the world communicate every day.

You’ll work closely with engineers, designers, and marketers to bring ideas to life - from brainstorming sessions to launch day celebrations. Expect a fast-paced, collaborative environment where creativity meets purpose, data drives decisions, and your ideas directly impact product direction.

If you love solving complex problems, turning insights into action, and seeing your work make a difference in global campaigns, this is your stage. Let’s build the future of communication together.

About CallHub:

CallHub is an all-in-one cloud-based communication and digital organizing platform designed for political campaigns, nonprofits, advocacy groups, unions, and businesses. Founded in 2011 by Augustus Franklin, the platform evolved from a simple chat tool into a comprehensive campaigning solution that helps organizations reach millions of constituents through scalable outreach.

Key Responsibilities:

• Define and prioritize product roadmap based on customer needs, market trends, and business objectives
• Gather requirements through user research, customer interviews, and data analysis
• Write detailed user stories, acceptance criteria, and product specifications
• Collaborate with engineering, design, and QA teams throughout the development lifecycle
• Analyze product metrics and user feedback to identify improvement opportunities
• Conduct competitive analysis and stay informed about industry developments
• Manage product launches and coordinate with marketing and sales teams
• Own product documentation and maintain the product backlog

Requirements:

• Minimum 3 years of product management experience in B2B SaaS or communication technology.
• Minimum 2 years of experience in software engineering in product development or QA.
• Proven track record of shipping successful products from conception to launch
• Strong analytical skills with experience using product analytics tools
• Excellent written and verbal communication skills
• Ability to translate complex technical concepts for non-technical stakeholders
• Bachelor's degree in Computer Science, Engineering, Business, or related field

Preferred Qualifications:

• Experience building or managing SaaS communication platforms (voice, SMS, messaging, or telephony)
• Prior work experience in Political Campaigns, Non-Profit Organizations, or Advocacy sectors
• Knowledge of APIs, webhooks, and integrations
• Technical background or ability to understand system architecture
• Understanding of compliance requirements for communication platforms (TCPA, GDPR, etc.)
• Experience in working with AI for faster iteration on ideas, prototypes and research.

What We Offer:

• Competitive salary and equity package
• Flexible work environment
• Health and wellness benefits
• Driving and owning verticals independently
• Collaborative and mission-driven team culture