OpenIAM
http://www.openiam.comAbout
OpenIAM is a pioneering Identity and Access Management (IAM) solutions provider that has been transforming enterprise security since 2008. Based in New York, this self-funded and profitable company has established itself as an innovator in the IAM space, being the first to introduce a converged architecture stack and fully containerized suite for cloud environments. With a global presence and partnerships with major systems integrators like Thales and Indra, OpenIAM serves mid to large enterprises across various sectors including financial services, healthcare, education, and manufacturing.
Tech stack
Java
React.js
Redis
Elastic Search
Kubernetes
Spring BootCandid answers by the company
OpenIAM provides a comprehensive identity and access management solution for mid to large enterprises. They were the first to introduce an IAM stack based on a "converged architecture" and a fully containerized suite for cloud-native environments. Their platform includes identity governance & administration (IGA), web access management, MFA, and privileged identity management
Company social profiles
Jobs at OpenIAM
OpenIAM is seeking a Technical Customer Success Manager (CSM) to manage strategic enterprise accounts. This role focuses on customer adoption, satisfaction, and business value realization. You will act as a trusted advisor to senior IT/security stakeholders, ensuring customers successfully deploy and derive value from OpenIAM’s identity and access management solutions.
Responsibilities
- Own the post-sales relationship with enterprise customers.
- Lead onboarding programs, customer success plans, and regular business reviews.
- Understand customer IAM strategy and align OpenIAM solutions to business objectives.
- Drive the adoption and expansion of OpenIAM within customer environments.
- Coordinate with Solutions Architects, Engineering, and Support to resolve issues.
- Advocate for customers internally, capturing product feedback and influencing the roadmap.
- Provide high-level guidance on IAM best practices, compliance, and governance models.
Qualifications
- 5+ years in Customer Success, Technical Account Management, or Professional Services.
- Experience working with large enterprises and executive stakeholders (CIO, CISO, VP Security).
- Strong understanding of IAM concepts (SAML, OIDC, MFA, provisioning, LDAP, RBAC).
- Exceptional communication and relationship-building skills.
- Ability to manage multiple high-profile accounts simultaneously.
- Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
Why Join OpenIAM:
Partner with global enterprises on mission-critical security solutions.
Be the voice of the customer in a fast-growing IAM company. Competitive compensation, benefits, and growth opportunities.
Amazon Web Services (AWS)About the Role
OpenIAM is looking for a Solutions Architect (IAM) to support our enterprise customers in the
successful deployment and integration of OpenIAM’s platform. This role is highly technical and customer-facing, bridging architecture design, migration,
troubleshooting, and best-practice advisory.
Responsibilities
- Partner with CSMs to deliver technical onboarding and solution design for enterprise accounts.
- Lead integrations with enterprise directories, cloud services, databases, and custom applications.
- Provide migration planning and execution support for legacy IAM systems.
- Troubleshoot complex issues, including connector logic, data sync, performance, and HA setup.
- Advise customers on compliance/audit configuration (e.g., SoD, certifications, reporting).
- Work with Engineering to resolve escalations and influence the product roadmap.
- Deliver technical workshops, architecture sessions, and training to customer teams.
Qualifications
- 5+ years in IAM architecture, engineering, or consulting (e.g., OpenIAM, SailPoint, ForgeRock, Ping, Okta).
- Deep technical knowledge of IAM standards and protocols (SAML, OIDC, OAuth2, SCIM, LDAP).
- Hands-on experience with provisioning/deprovisioning, connectors, APIs, and scripting (Groovy, Java, or similar).
- Strong knowledge of enterprise IT environments (Windows, Linux, AD, databases, Kubernetes, cloud).
- Excellent problem-solving and troubleshooting skills.
- Comfortable presenting to technical and business stakeholders.
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
Why Join OpenIAM
- Work on challenging IAM deployments at scale with leading global enterprises.
- Shape the success of customers while influencing the evolution of our platform. Competitive compensation, benefits, and growth opportunities.
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