Aurelium India Private Limited

About Us:

PyjamaHR is the world's Best FREE applicant tracking system (ATS) and recruitment software. It transforms the recruitment process by reducing the effort and the time taken for each task in the hiring lifecycle. We have raised a funding round from some of the best investors globally and are looking forward to scaling rapidly. Join us to be a part of the journey!

Key Responsibilities:

• Own overall relationships with new and old customers, which includes giving training to new customers on the product, managing on-boarding, smooth transition, increasing adoption, ensuring retention, and high levels of customer satisfaction.
• Maintain and develop customer success strategies and best practices.
• Communicate effectively with both internal and external senior-level management to understand customer needs and complaints in detail, maximize retention and growth, and communicate learnings.
• Maintain existing customer success metrics and data as directed.
• Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
• Effectively maintaining client relationships with timely follow-ups, and collecting regular feedback.

Required Skills:

• 0-1 year of experience is preferred
• Available in Bangalore
• Must have excellent verbal and written communication skills in English and excelled verbal skills in Hindi
• Technical curiosity or experience, willingness to learn new things
• Quick learner and adaptable

Benefits/Perks:

PyjamaHR offers an array of benefits including competitive salaries, equity options, free food and beverages, and weekly team outings!

Location: Bangalore (Koramangala – 8th Block)

About Us:

PyjamaHR is the world's Best FREE applicant tracking system (ATS) and recruitment software. It transforms the recruitment process by reducing the effort and the time taken for each task in the hiring lifecycle. We have raised a funding round from some of the best investors globally and are looking forward to scaling rapidly. Join us to be a part of the journey!

Key Responsibilities:

• Own overall relationships with new and old customers, which includes giving training to new customers on the product, managing on-boarding, smooth transition, increasing adoption, ensuring retention, and high levels of customer satisfaction.
• Maintain and develop customer success strategies and best practices.
• Communicate effectively with both internal and external senior-level management to understand customer needs and complaints in detail, maximize retention and growth, and communicate learnings.
• Maintain existing customer success metrics and data as directed.
• Provide critical insights to the product team as a means to improve our developing platform.
• Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
• Effectively maintaining client relationships with timely follow-ups, and collecting regular feedback.

Required Skills:

• 0-1 year of experience is preferred
• Available in Bangalore
• Must have excellent verbal and written communication skills in English and excelled verbal skills in Hindi
• Technical curiosity or experience, willingness to learn new things
• Quick learner and adaptable

Benefits/Perks:

PyjamaHR offers an array of benefits including competitive salaries, equity options, free food and beverages, and weekly team outings!

Salary Range: 3.3 to 4 LPA

Location: Bangalore (Koramangala – 8th Block)