11+ Retail operations Jobs in Chennai | Retail operations Job openings in Chennai
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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.
At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.
The Role
The customer experience team at GLINT is looking for an "sales executive" who is passionate and self driven in reaching out the leads and driving customers and financial growth for the company.
What will you do here ?
- Sourcing new sales opportunities by connecting with inbound leads via calls, chats and if required, via emails.
- Taking care of the entire onboarding process from reaching out to leads, conversation by closing sales and onboarding them into our system.
- Pro-actively involve in cross selling and upselling of GLINT services by understanding the customer requirements.
- Taking ownership on achieving both financial and onboarding targets.
- Closely working with the growth team by providing keysights on the quality of the leads.
The best fit for us
- Atleast 1-3 years of experience in customer faced sales.
- Self motivated and target oriented individual with excellent communication.
- Passionate about closing deals and empathetic to customer requirements.
Skills required :
- Cold calling
- Excellent communication
- Negotiation skills
- Upselling and cross selling
Our client is a disruptive edtech company that provides management automation products to educational institutes. It brings a unified platform for all the stakeholders of the institution - for the parents, teachers, students and the management.
It was founded by a techno-entrepreneur with strong business and software development skills, delivering innovative solutions to their clients. They are transforming the way students, parents, teachers and school administrators communicate, collaborate and come together in building the future of students and creating successful Institutions.
As a Sales Manager, you will be responsible for actively seeking out new sales opportunities through cold calling, networking and social media.
What you will do:
- Conducting market research to identify selling possibilities and evaluating customer needs
- Setting up meetings with potential clients and listening to their wishes and concerns
- Preparing and delivering appropriate presentations on products and services
- Creating frequent reviews and reports with sales and financial data
- Participating on behalf of the company in exhibitions or conferences
- Negotiating/ closing deals and handling complaints or objections
- Collaborating with team members to achieve better results
- Gathering feedback from customers or prospects and sharing it with internal teams
Desired Candidate Profile
What you need to have:- Experience in Edtech sales
- Proven experience as a Sales Manager or relevant role
- Proficiency in English, fluency with communication be it verbal & written
- Excellent knowledge of MS Office
- Hands-on experience with ERP solutions is a plus
- Thorough understanding of marketing and negotiating techniques
- Passion for sales
- A results-driven approach
- Aptitude in delivering attractive presentations
Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels.
We are the first and leading open-source test automation platform. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.
We are inviting the right people to scale our growth, who can help us grow our teams in collaboration with product, engineering, and customer success teams. If you have a great attitude and a drive to succeed, hop on this test automation journey with us. Learn new technologies & grow your skills along the way!
Job Responsibilities:
- Manage the day to day operations of Inside Sales Team
- Ensure customer details are complete and correct, also collect contact details, profiles, and nature of business.
- Enrich leads by finding information about the person and the company who has signed up for the product.
- Identify key contacts at prospect accounts based on title and responsibilities
- Assign the leads to the respective salesperson according to category (start-up, SMB, Enterprise) and region.
- Ensure the team keeps all activity, customer information, notes, and documents up-to-date in http://salesforce.com/">salesforce.com and other relevant systems.
- Track daily sign-ups and demo requests and ensure they are all treated within 24 hours
- Help the SDR team with the right companies and personas to target.
Requirements :
- Fluency in prospecting tools and platforms (lead generation, email, phone, data enrichment & cleansing, BDR processes, etc.)
- Sound knowledge of Microsoft Excel is Must.
- Hands-on with social media - LinkedIn Sales Navigator.
- Experience with salesforce automation systems will be an added advantage
Candidates from SAAS , Technogy or product background with minimum 2 years experienced.
The right candidate will work well, think outside the box, and be highly self-motivated.
Responsibilities
Generate qualified leads by rigorously prospecting in the assigned region or market via outbound model.
Respond quickly and qualify inbound marketing leads via web form or web chat, as required.
Do rigorous research on companies, present solution, doing demo, and follow-ups.
Be product expert and champion.
Come up with creative emails and campaigns to draw the attention of prospects.
Collate and help Product and Marketing teams with feedback.
Job Requirements
Proven work experience of min one year as an Inside Sales Representative or similar role.
Prior SDR experience in SaaS product firms is mandatory
Previously handled products with pricing in range of 500 to 1000USD monthly billing is mandatory
SMB and or Mid-Market experience mandatory
Flexibility in working in different shifts/regions like US Or UK or Global Markets mandatory -
Good To Have
Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, Slintel, Hubspot etc.
Work with customers or their representatives
- Possess a professional, knowledgeable, positive and energetic attitude § Uses strong consultative sales skills and interpersonal skills (both oral and written)
- Attention to detail, strong follow-up skills and motivation
- Assist manager in marketing campaigns
- Maintain accurate and organized files
- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers
- Develop long-term relationships with industry customers (i.e. designers)
- Maintain the Showroom as a professional place of business
- Follow company policies and procedures and other duties as assigned
The ability and desire to sell
Excellent communication skills
A positive, confident and determined approach
High degree of self-motivation and ambition
The skills to work both independently and as part of a team
Active listening
Taking Initiatives
Verbal communication skills
Time management
Critical thinking
Self-regulation