Sales Associate/ Specialist - International B2B Sales

About Ace Online 

ACE Online is the digital education initiative by ACE Engineering Academy, which is India’s leading test preparation platform for competitive examinations. At ACE Online, we are on a mission to help every student achieve their desired learning outcome through recognition, empathy, perseverance, and trust.

Thousands of our students have secured Top 10, Top 100 & Top 1000 Ranks in some of India’s toughest engineering competitive examinations consistently since our inception in 1995.

Our digital platform today boasts more than 1 lakh+ paid learners streaming 400+TB of learning content and attempting 2.6 million+ mock tests since our launch in 2019.

Having completed our zero-to-one journey, we now invite you to join our mission of scaling our product. 

Role Title - HR Manager 

Total Experience - 5-9 years

Relevant Experience - 5+ Years

Role Summary - 

We are looking for an HR Manager to support and Lead the HR Department in various aspects of HR functions . As an HR Manager, your primary responsibility is to support the human resources department in various aspects of HR functions. You will play a crucial role in managing employee relations, recruitment, Training and development , performance management, and other HR-related activities. You will work closely with team members to ensure the effective implementation of HR policies and procedures.

Responsibilities:

1. Recruitment and Selection: Assist in sourcing, screening, and interviewing candidates for various positions. Coordinate with hiring managers and external recruitment agencies, if required. Conduct reference checks and issue employment contracts.
2. Onboarding and Orientation: Facilitate the onboarding process for new hires, including conducting orientation sessions, explaining company policies, and completing necessary paperwork. Ensure a smooth transition for new employees into their roles.
3. Employee Relations: Maintain positive employee relations by addressing employee concerns, providing guidance on HR policies, and promoting a healthy work environment. Mediate conflicts and facilitate resolutions.
4. Performance Management: Support the performance management process by assisting in the implementation of performance appraisal systems, tracking performance evaluations, and providing feedback to employees and managers.
5. HR Administration: Maintain accurate employee records, update HR databases, and generate HR reports as required. Manage employee documentation, such as contracts, leave records, and attendance.
6. Training and Development: Assist in identifying training needs and coordinating employee training programs. Collaborate with internal trainers or external vendors to ensure the successful delivery of training sessions.
7. Compliance and Policies: Stay up-to-date with employment laws and regulations to ensure HR practices are compliant. Help develop and update HR policies and procedures to align with legal requirements and best practices.
8. Benefits Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Respond to employee inquiries regarding benefits and assist in resolving issues.

Qualifications and Skills:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field.
• Proven 5-9 years of experience in an HR role.
• Good Experience in nontech recruitment.
• Knowledge of HR practices, policies, and employment laws.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficient in HRIS software and MS Office Suite (Word, Excel, PowerPoint).
• Attention to detail and ability to maintain confidentiality.
• Problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.
• Experience in Faculty hiring will be an add on .

Role : ServiceNow (ITSM +HRSD) Developer

Qualification :Bachelor's degree in computer science, Information Technology, or a related field.

Experience : 5 to 8 years

Location: Remote

Responsibilities:

• Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
• Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
• Integrate ServiceNow with other systems and external platforms using APIs and web services.
• Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
• Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
• Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
• Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
• Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
• Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
• Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.

Qualifications:

• Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
• Experience with ServiceNow integration using APIs and web services.
• Familiarity with ITIL and HR processes, policies, and compliance requirements.
• ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
• Experience with Agile development methodologies.

• Must have experience in handling bidding portals.
• Should have knowledge of email marketing and follow-up with the clients response.
• Excellent Communication skills.
• Should be able to work independently.
• Must have strong drive to results and passion for growing businesses.
• Knowledge of web and mobile applications development practices.
• Deep understanding of marketing principles.
• Excellent oral and written communication skills including presentation skills.
• Must be self-motivated and a good team player.
• Must have strong decision-making, and problem solving skills.
• Ability to provide quality leadership to Sales team.
• Shaping marketing strategy of new products.
• Marketing the Company's software products via emails, blogs, newsletters and social media.
• Develop new opportunities to increase company visibility.
• Analyse work statistics to determine project requirements, and generate business opportunities by getting new development projects for the company in the areas of web and mobile applications.
• Screen potential business deals by analyzing requirements and financials.
• Generating leads for new development projects and convert them.
• Cold calling experience will be added advantage.

Position- Backend Lead

Location : Pune/Bangalore

Exp : 10+ years

Prefer Mid Jan joiners

• 8+ years’ experience in Core Java / J2EE, Tomcat, Application Server, Web Services, spring, Spring Boot, Hibernate, messaging systems.
• 10 years min with Team leading experience
• Java 8+, Docker Container, Continuous Integration /Continuous Deployment
• Spring Boot,
• Microservice Architecture,          
• PostgreSQL, Azure,MySQL,
• Docker Container, Continuous Integration /Continuous Deployment         

• Experience in developing and validating diagnostics (UDS Protocol)
• Excellent knowledge of UDS Protocol (ISO 14229)
• Expertise in VBA / C# or Python Scripting
• Experience with Vector Toolchain - Candela Studio, CANoe + DIVA, CANape
• Experience in handling various Automotive diagnostic – Flashing, parameter changes, etc.
• Preferred experience in Matlab / Simulink
• Preferred experience ECU SW Development and architecture
• Fair communication interpersonal skills.
• Interpersonal skills.
• Good to have ISTQB certification

        As a member of the development group, you will be primarily responsible for the design, development, and maintaining the product.

        Work with the Product and Design teams to build new features to solve business problems and fill business needs.

        Participate in code reviews to create robust and maintainable code.

        Work in an agile environment where quick iterations and good feedback are a way of life.

        Continually look for opportunities to improve our platform, process, and business.

        Communicate and coordinate with our support and professional services teams to solve customer issues.

        Help scale our platform as we expand.

        8+ years of hands-on experience in enterprise software development using J2EE Framework. 

        Experience with React.js, AngularJS, strong knowledge of JavaScript, CSS, HTML5

        Passion for building enterprise web applications leveraging modern architecture principles, strong prior experience as a full stack developer. 

        Expertise with CSS and building responsive pages, with a keen eye for UI design and usability

        Experience with web-accessibility/WCAG standards

        Experience working collaboratively with a globally distributed team.

        Experience with agile methodologies and good exposure to DevOps/CICD models.

        Passion for keeping up with new trends and developments in the programming community and is eager to find ways to incorporate these new ideas into our codebase.