4+ VAN Jobs in India

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

Position: IT Operations Engineer

Location: Vashi

Employment Type: Full-time

About the Role :

We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience

in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies

(AWS/Azure). This role includes system administration, network support, desktop management, and security

operations. The ideal candidate should be capable of handling end-user support as well as backend IT

operations, ensuring smooth functioning of servers, networks, and endpoint devices.

Key Responsibilities

• Manage and maintain servers including installation, configuration, patching, and performance

monitoring.

• Perform routine server administration tasks such as backups, security updates, IAM and logs.

• Manage Active Directory, Group Policies, and access permissions.

• Troubleshoot system and application issues across Windows/Linux.

• Ensure uptime, availability, and reliability of IT infrastructure.

• Support IT security operations including antivirus, firewalls, and vulnerability fixes.

• Maintain IT documentation, SOPs, and configuration records.

• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.

• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.

• Diagnose and resolve hardware, software, and peripheral issues.

• Configure and manage endpoint security tools and policies.

• Manage CCTV configuration, monitoring, and backup processes.

• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.

• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).

• Set up new user profiles, email accounts, and access privileges.

• Support remote users using VPN and remote access tools.

• Oversee identity and access lifecycle (SSO, MFA setups).

• Configure network devices and enforce basic network security standards.

• Monitor security alerts & escalate incidents when necessary.

• Assist in implementing security policies, compliance controls & patching plans.

• Support cloud resources setup, IAM access, and monitoring.

• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.

• Manage license renewals & vendor coordination.

• Support biometric devices & access control systems.

• Assist HR/Operations during onboarding/offboarding processes.

• Collaborate with cross-functional teams to improve IT workflows.

• Participate in IT audits and compliance reviews.

• Conduct periodic infrastructure health checks.

• Identify automation opportunities in IT operations.

• Support procurement decisions for IT equipment & services.

• Perform root-cause analysis for major incidents.

Technical Skills Required

• Windows & Linux server management

• LAN/WAN troubleshooting & network diagnostics

• CCTV configuration and backup management

• Endpoint device configuration & management

• Asset management

• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching

• Backup tools & disaster recovery

• IT ticketing systems & ITIL processes

• Security tools: antivirus, EDR, endpoint protection

• Basic cloud concepts (AWS/Azure)

Industry

• IT Services and IT Consulting

Employment Type

Full-time

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

Position: IT Operations Engineer

Location: Vashi

Employment Type: Full-time

About the Role :

We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience

in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies

(AWS/Azure). This role includes system administration, network support, desktop management, and security

operations. The ideal candidate should be capable of handling end-user support as well as backend IT

operations, ensuring smooth functioning of servers, networks, and endpoint devices.

Key Responsibilities

• Manage and maintain servers including installation, configuration, patching, and performance

monitoring.

• Perform routine server administration tasks such as backups, security updates, IAM and logs.

• Manage Active Directory, Group Policies, and access permissions.

• Troubleshoot system and application issues across Windows/Linux.

• Ensure uptime, availability, and reliability of IT infrastructure.

• Support IT security operations including antivirus, firewalls, and vulnerability fixes.

• Maintain IT documentation, SOPs, and configuration records.

• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.

• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.

• Diagnose and resolve hardware, software, and peripheral issues.

• Configure and manage endpoint security tools and policies.

• Manage CCTV configuration, monitoring, and backup processes.

• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.

• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).

• Set up new user profiles, email accounts, and access privileges.

• Support remote users using VPN and remote access tools.

• Oversee identity and access lifecycle (SSO, MFA setups).

• Configure network devices and enforce basic network security standards.

• Monitor security alerts & escalate incidents when necessary.

• Assist in implementing security policies, compliance controls & patching plans.

• Support cloud resources setup, IAM access, and monitoring.

• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.

• Manage license renewals & vendor coordination.

• Support biometric devices & access control systems.

• Assist HR/Operations during onboarding/offboarding processes.

• Collaborate with cross-functional teams to improve IT workflows.

• Participate in IT audits and compliance reviews.

• Conduct periodic infrastructure health checks.

• Identify automation opportunities in IT operations.

• Support procurement decisions for IT equipment & services.

• Perform root-cause analysis for major incidents.

Technical Skills Required

• Windows & Linux server management

• LAN/WAN troubleshooting & network diagnostics

• CCTV configuration and backup management

• Endpoint device configuration & management

• Asset management

• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching

• Backup tools & disaster recovery

• IT ticketing systems & ITIL processes

• Security tools: antivirus, EDR, endpoint protection

• Basic cloud concepts (AWS/Azure)

Industry

• IT Services and IT Consulting

Employment Type

Full-time

🔧 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

1️⃣ Network Design & Implementation

• Build and implement scalable network architectures

• Collaborate with cross-functional teams

• Minimum 3+ years hands-on experience

2️⃣ 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁

• Deploy & manage Firewalls, IDS/IPS, VPN, SD-WAN, NAC, Endpoint Security

• Implement strong security policies

3️⃣ 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻

• Monitor, troubleshoot & enhance overall network performance

4️⃣ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁

• Lead end-to-end implementation and provide technical guidance

5️⃣ 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻

• Maintain detailed configuration & process documentation

6️⃣ 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻

• Work with internal teams, vendors & stakeholders

7️⃣ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽

• Mentor junior engineers & stay updated on new technologies

📚 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

• 𝗕.𝗧𝗲𝗰𝗵 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆

• Strong experience in network & security implementation

• Hands-on with Firewalls, IDS/IPS, VPN, SD-WAN, NAC

• Excellent troubleshooting & communication skills

• Solid understanding of routing, switching & protocols

⭐ 𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:

• 𝗖𝗖𝗡𝗔 & 𝗖𝗖𝗡𝗣 – 𝗠𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆

• Experience in cloud security & virtualization

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers