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The Salesforce Business Analyst serves as the bridge between business needs and Salesforce solutions, ensuring that the platform aligns with organizational goals and drives efficiency. This role involves gathering and analyzing business requirements, optimizing Salesforce processes, and collaborating with stakeholders to enhance system functionality.

Essential Duties and Responsibilities:

User Management and Support

1. Create, manage, and deactivate user accounts, roles, and permissions.
2. Manage system permissions and access levels to protect sensitive information.
3. Develop and maintain reports and dashboards as needed.
4. Provide ongoing support to sales teams, including troubleshooting issues and answering user questions.
5. Collaborate with IT to monitor system usage and user activity to ensure compliance and data integrity.

System Maintenance, Upgrades & Testing

1. Monitor Salesforce releases and assess impact on the sales organization.
2. Contribute to the Salesforce product roadmap by identifying sales-specific needs and improvements.
3. Develop test plans and test cases to validate Salesforce changes and enhancements.
4. Conduct user acceptance testing (UAT) and troubleshoot issues before deployment.
5. Ensure smooth deployment of new Salesforce features and updates.

Training and Documentation

1. Develop training and best practices for sales teams on Salesforce functionality.
2. Collaborate with Sales Enablement on training needs for “Selling Smarter” sessions.
3. Create and maintain process documentation, configurations and user guides.
4. Serve as the primary contact for Salesforce-related questions.

Cross-Functional Collaboration

1. Collaborate with Commercial Operations Teams to align system capabilities with business goals.
2. Participate in cross-functional projects, including system integrations and new functionality releases.

Requirement Gathering and Analysis

1. Document and analyze business requirements related to sales processes and Salesforce functionality.
2. Translate business needs into detailed user stories, use cases, and functional requirements.

✔️ 8+ years of overall software development experience

✔️ 5+ years of relevant experience in Azure Integration using Logic Apps, Azure Functions, and .NET C#

✔️ Work closely with the Integration Architect. Understand and review requirement with Integration Architect for Biztalk/Foresight/Azure interface integrations.

✔️ Implement (Code in Azure Logic Apps, C#, Azure functions), modify integrations interface as per the interface specification.

✔️ Perform and document unit testing for implemented interfaces.

✔️ Assess and manage risk with leads and discuss possible recommendations.

✔️ Follow best practices, standards, and policies in implementation.

✔️ Perform code review sessions, and follow the coding guidelines.

✔️ Perform and support Integration & UAT testing; fix issues and defects.

Job Title: Sr. UIPath RPA Developer 

Experience: 5+ years

Location: Hyderabad/ Pune

Fulfilment Type: Fulltime

Primary Skill: UIPath, OCR, SAP Automation

Job Description:

1. Strong UiPath Development skills

2. Strong communication skills

3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment

4. UiPath citizens developer with skills set on Low complexity automation is good to have

5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath

6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing

7. Experience working with infrastructure teams to guide and assist in issue resolution

8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution

9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.