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Customer Support Executive Role (For ERP Software, Accounting & GST)
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (On-site, Full Time)
Working Days: Monday – Saturday
Timings: 10:00 AM – 7:00 PM
Role Overview
This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.
Key Responsibilities
- Handle customer queries related to ERP software usage
- Resolve accounting entries, billing, and GST-related issues
- Guide customers step-by-step during live calls
- Provide remote support using AnyDesk / UltraViewer
- Escalate complex issues when required
Mandatory Eligibility
- Commerce background (B.Com / M.Com or equivalent)
- Basic understanding of accounting entries
- Comfortable communicating with customers on calls
- Willing to work on-site at Lower Parel, Mumbai
- Freshers who are good in accounting can also.
Interested Candidates Can Apply Now
Job Title: Senior Manager – Learning & Development (HR)
Location: BKC, Mumbai
Education: Master’s / Postgraduate degree in Human Resources, Business Administration, or a related field.
Experience: Minimum 7–8 years of experience in strategic leadership within Learning & Development, along with hands-on experience in Payroll Management and Recruitment.
Key Responsibilities:
- Design and execute a comprehensive Learning & Development strategy aligned with business goals and growth plans.
- Act as a strategic partner to leadership in driving talent development, succession planning, and sales readiness initiatives.
- Promote a culture of continuous learning, high performance, and organizational excellence.
- Identify critical skill gaps and build leadership and capability development programs.
- Integrate market insights, product knowledge, and customer-centric approaches into learning frameworks.
- Mentor, guide, and develop HR team members to ensure consistent learning outcomes.
Key Competencies:
- Proven expertise in L&D strategy, talent management, payroll administration, and recruitment processes.
- Strong analytical and strategic thinking abilities to align HR initiatives with business priorities.
- Demonstrated ability to manage, coach, and build high-performing teams.
- Experience in managing large sales or business teams from a capability-building perspective.
Greetings
Urgently Looking for Technical Training Manager
Experience : 3-7yrs
- Location - Mumbai
Must have
1) Should have experience in providing Corporate Trainings in current or past organization
2) Must have either of these skills ( Java/ Devops/ IOT/ Data Analyst/ Machine Learning/ Cloud)
3) Good Training Analysis (Delivery) and Training Management Skills
Roles
Monitoring Technical Trainings
· Handling Escalations
· Handholding with operations team for training lab setup on the technical side
· Checking up with feedback and taking actions on low feedback.
· Monitoring Technical Trainings



